It is very positive experience with th Teamwork till now as it is very easy to use the software for different projects at same time.

Multiple add-ons can be added as per the requirements of the business. Dashboard is very informative and interesting. It also gives a more than 100 GB storage space to managing the projects.

Difficult to manage multiple projects due to lack of advanced features.

The overall experience has been pretty positive, with most team members adapting quickly to Teamwork. There has been a slight learning curve, since we were going from a very basic system in Trello to this more fully-featured tool.

The best part about teamwork is the birds-eye-view that it gives employees and managers over everything that is going on within the company. We really appreciate having our time tracking system tied directly to the tasks within a project because it makes it much easier to log time and to see how much time was spent on each area of the project.

We have not yet developed a clear process, and Teamwork doesn't seem to have one built in, to account for tasks that are waiting on outside input such as a client approval. Most of our clients are not using our Teamwork software, so when we are waiting on a review there is not a great way within the software to distinguish that apart from a task that is actually late.

My experience is that we are in the serious lookout of another product. If you are not an occasional user and want to do any serious work, this tool is not the right fit.

I like the fact that its integrated with other products such as Desk. Its relatively easy

Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it. Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality. For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket. On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms.

Tracking tasks and upcoming deadlines is really easy. Creating tasks and keeping them organized in different projects is simple to set up. Collaborating with other users in the comments for each task is not complicated either. Time tracking is also really useful when determining team member bandwidth.

Some of the filters / settings are a little bit buried and sometimes there are glitches that don't let you upload file attachments in the comments.