---
title: "Moss Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Moss. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Moss is a good fit for you!"
source_url: "https://www.softwareadvice.com/accounting/moss-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Moss Reviews

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# Moss User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 234

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.7/5
- Value for money: 4.6/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 205 reviews (88%)
- 4 stars: 27 reviews (12%)
- 3 stars: 2 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- What makes it really valuable is having everything in one place, and I can assign receipts to specific items or trips, which allows me to create a project or trip and then add receipts to it.
- I particularly like the mobile image upload feature, because it lets me upload receipts via mobile directly after the purchase, so I don’t have to collect them or worry about losing them before uploading
- Versatility and reliability, the platform and its app are very practical and well-connected, allowing the user to quickly process transactions and budget availability, and accurate oversight of the expenses to prepare the expense report after a company travel in a fast and easy way.

### Most mentioned cons

- If some data has not been filled out correctly you cannot correct a submitted reimbursement. When a receipt is missing you get every week a reminder, even if you inform the receipt is not available.
- I don't always have a super clear view on which team mates own or have ordered which cards, so that limits my view in terms of budget per person a bit.
- We cannot make payments to the US, unless it is by card which can be restrictive.

## Moss customer reviews

Showing reviews 1-25 of 234 (page 1).

### Moss: Reliable Expense Tracking with Smarter AI Receipt Matching

- Overall rating: 5/5
- Reviewer: Estrella A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Moss remains a solid, dependable spend management tool that has only improved over time. The expense submission process is fast and intuitive, tracking requests through every stage is seamless, and recent updates to receipt auto-categorization have made monthly expense logging even less of a chore.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I still really value the transparency of seeing the exact approval stages my requests go through. The automatic receipt matching has gotten even smarter and faster with their recent AI pre-accounting updates, and attaching receipts directly to purchases is virtually effortless now.

#### Cons

While the workflow is smoother than before, navigating the menu when submitting monthly receipts can still feel slightly indirect if you only log in once a month. Having a more customizable quick-access shortcut or dedicated receipt button on the main workspace dashboard would make it perfect.

#### Reasons for switching to Moss

Because my new employer used Moss as the expense tracking software.

---

### Great time saver for the enduser (who doesn´t "speak" finance)

- Overall rating: 5/5
- Reviewer: Gabriel S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is my second company using Moss and I love it! As a user in field sales I have a lot of different expenses. And a lot of invoices. Moss helps me to clear my to dos quickly so I can focus on the important things. The value for the money is totally worth it.

#### Cons

Noting, I really love the functionality that moss uses. Maybe one thing: Not all companies use Moss and tbh they should! Pleo, Finway, etc. is nothing against Moss.

#### Reasons for switching to Moss

Bad user experience. e.g I tried to upload a invoice and it was gone...

#### Vendor response

Hi Gabriel, Thank you for your fantastic review and for sharing your experience using Moss across multiple companies. We are delighted to hear that Moss helps simplify your expense and invoice management so you can focus on what matters most. It is great to know that the platform’s functionality and ease of use continue to meet your needs. If you’d like to share more or get involved in our customer programme, email reviews@getmoss.com and we’ll follow up. Thanks again for your trust and for being part of the Moss community!

Replied October 2025

---

### Simple and easy to use and set up

- Overall rating: 5/5
- Reviewer: Mark J.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Very positive and simple software to setup and use. If you want software that is easy to set up and use this is for you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Really easy to set up and the card come quickly. Processing receipts for purchases on your phone and PC is very easy to use,

#### Cons

All good no complaints. The only area which is an in enhancement within our companies processes is to process expenses via moss too.

#### Vendor response

Hi Mark, Thank you for sharing your experience with Moss. We're glad to hear that setup was quick, cards arrived promptly, and that processing receipts on both mobile and desktop has been straightforward for your team. We also appreciate your comment around expense processing within your organisation. It's great to hear that Moss is working well within your current setup and company processes. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied January 2026

---

### Spend Management for German SME

- Overall rating: 4/5
- Reviewer: Jakub S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

We use Moss for accounts payable approval, virtual credit cards as well as travel reimbursement. We also match suppliers to cost centers and general ledger accounts, which enables a much faster monthly accounting close. Datev integration is seamless. We don't pay out of Moss.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

We leverage the platform for a) faster accounting close b) more accountability of budget/cost center owners to deliver receipts and to have control over spending c) earn cashback d) optimize cash flow by using the Moss credit model

#### Cons

Disputing an unauthorized payment can be cumbersome, the initial setup takes a lot of effort, user management has only pre-defined roles, Moss is limited to only some countries.

#### Reasons for choosing Moss

Ease of integration with Datev, scope of features

---

### Moss receipt handling

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience with Moss has been very positive. It’s significantly better than traditional methods of collecting and managing receipts, and it’s helped streamline our expense processes across the company. It’s particularly valuable for teams that travel frequently, as it removes a lot of the friction and admin involved. Over time it’s proven to be dependable, easy to adopt, and a clear improvement on older systems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Having used Moss for several years now, it’s become a really reliable part of how we manage expenses as a team. The biggest advantage is how easy it makes capturing receipts and tracking spend, especially when travelling overseas. Instead of chasing paper receipts or trying to organise everything after the fact, you can just upload or snap them on the go, which saves a lot of time and hassle. It’s also very clear and intuitive to use, so people actually stick to the process, which isn’t always the case with expense tools.

#### Cons

There are a few areas where it could be a bit smoother. Occasionally the categorisation or matching of receipts needs manual correction, and some of the workflows could be slightly more flexible depending on how your company is set up. It’s not a major issue, but small usability improvements would make it even better.

#### Vendor response

Thank you for your detailed feedback and for using Moss over such a long period. It’s great to hear that receipt capture and ease of use have become a reliable part of how your team manages expenses, especially when travelling. Consistent adoption across teams is something we aim for, so it’s valuable to see that reflected in your experience. We also appreciate your comments on categorisation and workflow flexibility. Feedback like this helps us continue improving the product in practical ways. Thank you again for sharing your experience. If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Replied April 2026

---

### positive review

- Overall rating: 5/5
- Reviewer: Anthony Y.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Easy to learn, good value for money, and backed by responsive customer support. Invoice and expense management are efficient and help streamline processes. Minor issues are resolved quickly, with clear evidence of ongoing product improvement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

simple to use, very easy platform to navigate. secure log ins easy to navigate. Moss card added to my wallet (on phone) which is handy

#### Cons

tricky to match receipts from e-mail receipts but okay once overcome. to match to receipts received for reconciliation

#### Vendor response

Hi Anthony, Thank you for taking the time to share your feedback. We’re really glad to hear that you’re finding Moss easy to use and navigate, and that features like adding the card to your mobile wallet are proving useful in day-to-day use. We also appreciate your comments around matching email receipts. That’s helpful feedback, and I’ve shared it with our product team as we continue to improve the experience. It’s great to hear that Moss is helping streamline your processes and that our support team has been responsive when needed. If you’d like to share anything further, feel free to reach out at reviews@getmoss.com.

Replied March 2026

---

### Great user-friendly platform

- Overall rating: 5/5
- Reviewer: Jenna O.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Very good, very easy-to-use and convenient using the app. I particularly like being able to upload receipts and make reimbursement requests 'on the go 'using the app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Super user-friendly and easy to use. I'm not the most tech-savvy person, but Moss is a really convenient and easy to use system, and having the app means it's also incredibly user-friendly and easy to use 'on the go'. Tech support is also very responsive.

#### Cons

It would be helpful if the support team were responsive immediately, as when i've logged an issue before, whilst called back, it didn't happen immediately. However, that could just be user-error on my part and i was called back.

#### Vendor response

Hi Jenna, Thank you for sharing your experience with Moss. We're really glad to hear that the platform has felt easy to use and convenient, especially when managing receipts and reimbursements on the go. It's great to hear that our tech support team has been helpful when you reached out. We appreciate your feedback around response times as well. While support may not always be immediate in every situation, we want to make sure customers know the best way to get help when they need it. Using in-app chat is usually the fastest way to reach us, and it is available around the clock for straightforward requests. If you ever need assistance or would like to share more feedback, please feel free to reach out and we will be happy to help. Thanks again for taking the time to leave a review and for being part of the Moss community!

Replied January 2026

---

### Top Platform for Work Expenses

- Overall rating: 5/5
- Reviewer: Patrick W.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Moss completely transforms the process of submitting work expense claims. Instead of trawling through receipts at the end of the month, expenses are paid directly from business funds and receipts submitted immediately via the app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I liked the ease of submitting expense receipts on the Moss App and using the virtual card with Google Pay

#### Cons

I am struggling to think of any cons - very few bugs and issues in my experience over the last year or two.

#### Vendor response

Hi Patrick, Thank you for the fantastic feedback and for sharing your experience. We’re really pleased to hear that submitting receipts via the app and using virtual cards with Google Pay is making things easier for your team. It’s great to know that Moss is helping streamline your expense processes and removing the need for end-of-month admin. That’s exactly the kind of impact we aim to deliver :) We truly appreciate you taking the time to leave a review and for your continued trust in Moss.

Replied March 2026

---

### Excellent tool, highly recommended.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Moss is a strong spend management solution that feels more intuitive and streamlined than some alternatives. For small teams looking to automate expenses without the complexity of bigger systems, it’s a very solid choice. We tried a few tools and that's the one we ultimately went for!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The interface is clean and the setup was very straightforward. Having virtual cards, receipts, and accounting sync all in one place is a major time-saver for us.Auto-capture of receipts and real-time spend visibility helped reduce manual work.

#### Cons

Some features may go unused by smaller teams like ours and advanced capabilities come at higher pricing tiers.

#### Vendor response

Thank you for sharing your experience with Moss. We're glad to hear that the clean interface, straightforward setup, and combination of virtual cards, receipt capture, and accounting sync have helped save your team time and reduce manual work. It's great to know Moss felt intuitive and stood out when you compared different tools. We also appreciate your perspective as a smaller team and your note on feature depth across pricing tiers. It's helpful to understand how different teams experience the platform. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied January 2026

---

### Efficient all-round

- Overall rating: 5/5
- Reviewer: Dimitris K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Very easy to use. Have not had difficulties actioning needs and not event had to consult documentation.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The process improvement managing and requesting company cards is extremely effeciant and smooth with minimal overhead. This has helped us move fast with accurate and easy bookkeeping. Fantastic product!

#### Cons

My few needs are serviced very well. Further recipt integrations like maybe a browser extension in addition to the very good email support right now.

#### Vendor response

Hi Dimitris, Thank you for sharing your experience with Moss. It's great to hear how smoothly card requests and management have worked for your team and how this has supported faster processes and accurate bookkeeping. We are also glad to hear the platform has been easy to use without the need for additional guidance. Thank you as well for your suggestion around additional receipt integrations. We appreciate you sharing this perspective and are pleased to hear your current needs are well covered. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied January 2026

---

### Intuitive payment management

- Overall rating: 5/5
- Reviewer: Morgan B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I'm using Moss for a couple of years and overall the experience is great. It's perfect for a fast-growing organization like ours.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Moss is very intuitive and easy to use, you always find what you need. The tool is highly flexible so it's perfect to manage payments in a large organization.

#### Cons

There isn't much to complain about. But one thing I'm missing is a feature to automatically collect invoices. It would be great to have a Moss email address which I can add as "financial contact" so that invoices are sent directly to Moss and automatically added to the corresponding expense.

#### Reasons for switching to Moss

I wasn't part of the team who decided to switch but my understanding is that it's due to cost and the flexibility of the tool.

---

### Great App for Finance Department

- Overall rating: 5/5
- Reviewer: Muktadir A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Moss makes money management simple and intuitive, with an interface that anyone can navigate easily. The app is designed for quick adoption, so teams and individuals can start benefiting without a steep learning curve. One standout feature is the seamless Apple Wallet integration. With just a few taps, you can add Moss cards directly to Apple Wallet, making payments effortless from your iPhone or Apple Watch. This not only speeds up transactions but also leverages Apple’s built-in security for peace of mind. From tracking expenses to managing company spending, Moss combines ease of use with powerful functionality, ensuring finance tasks feel less like a burden and more like an efficient, streamlined process.

#### Cons

Moss is a very user-friendly app that makes expense management straightforward and efficient. The setup is simple, and the interface is clean enough that you can get started without much effort. One of the best features is its Apple Wallet integration, which allows you to add cards quickly and use them on your iPhone or Apple Watch for fast, secure payments. This makes everyday transactions smooth and convenient. However, I’ve noticed that the single payment card option doesn’t always work consistently, which can be frustrating when you need it most. Aside from this issue, the app does a great job at helping track spending and streamline processes, and with improvements, it could be nearly flawless.

---

### Moss easy to use

- Overall rating: 5/5
- Reviewer: Diana S.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall i find it easy to use, a game changer when it comes to petty cash. It requests my receipts the moment the payment hits. Amazing and so easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how responsive it is. Petty cash always had the potential to be wrong. This is an easy solution to keeping track and ensuring we keep to budgets set. The payment and reimbursement is also an amazing tool to ensure payments are received in a timely manner.

#### Cons

The only problem i have with my moss is sometimes i do just need cash. I have not experienced any other drawbacks.

#### Vendor response

Thanks for sharing your review, and it's great to hear that Moss helps you manage payments smoothly. You mentioned that there are moments when you simply need cash, and in this case it may help to contact our Support team at support@getmoss.com to discuss what options could work for your setup. Your feedback is appreciated and helps us keep improving. We’re always looking to highlight customers who enjoy using Moss and would be happy to share their experience with others. If you’d be open to this, please reach out to reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied November 2025

---

### Great tool, but with some small usability remarks

- Overall rating: 5/5
- Reviewer: Gabriel d.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I use Moss as an employee in a company. I often need access to company cards to make purchases of software, or to assist me in company trips. Moss is an easy and reliable way to make sure I can have the money in hands for any of moments.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As an employee who regularly needs access to company cards, Moss has been an incredibly useful and reliable tool. The ability to issue and manage digital cards—especially when paired with Apple Pay—gives me the flexibility and confidence to make work-related purchases on the go. One feature I particularly appreciate is the ability to set spending limits and expiration dates on cards. It adds an extra layer of control and peace of mind, helping me avoid accidental misuse—like nearly charging a personal ride to the company card on Uber. Submitting receipts and invoices is never the most exciting task, but Moss makes it straightforward and quick. Overall, it’s a tool that quietly removes a lot of daily friction, so I can focus on my actual work.

#### Cons

While I appreciate Moss's focus on security, I’ve found that accessing certain information can be a bit cumbersome. The multiple SMS verifications, although understandable from a safety perspective, sometimes slow me down—especially when I’m in a rush or on the move. One example was during a hotel check-in, when I urgently needed to access my company card details. The website wasn’t responsive on mobile, and trying to navigate it while also waiting for multiple SMS codes made the process unnecessarily stressful. I realize there’s a dedicated mobile app, and I’ll likely switch to using that more regularly, but improving the mobile web experience would go a long way.

---

### Efficient expense management

- Overall rating: 5/5
- Reviewer: Erik P.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Efficient expense management, nice to use. A mobile app for when on the fly is a nice touch. I find it easy to use. Was very easy to get used to it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It makes it simple to get reimbursed. I love the auto-detection of invoice contents. Different currencies handled with ease. Getting a virtual credit card was easy.

#### Cons

The only real downside I remember facing was the uploading of multiple invoices has to be done one by one. There was no batch upload.

#### Vendor response

Hi Erik, thanks for your review. It’s great to hear Moss has made reimbursements straightforward and that features like auto detection and multi currency support are helping in your day to day. On your point about uploading multiple invoices, you can select and upload several files at once via the inbox, and also send multiple invoices by email. If this doesn't resolve your issue, please do reach out to your CSM or our support team via support@getmoss.com as our team’s always happy to help. If you’d be open to sharing your experience further, just drop us a note at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied November 2025

---

### Great tool

- Overall rating: 5/5
- Reviewer: Xose M.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Easy to use, easy to understand and maintain. Really helpful when it comes to automating complex approval flows for invoices.

#### Cons

Redirecting an incorrectly received invoice can at times require manual fields to be entered, which could be automated.

---

### A practical, secure, and efficient tool for managing expenses

- Overall rating: 5/5
- Reviewer: Oscar T.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

My experience with Moss has been excellent. The platform is incredibly user-friendly — I use it on both my phone and smartwatch, which gives me access anywhere. Uploading receipts is quick and easy; I just take a photo through the app. It helps me stay on top of all my transactions and assign cost centers accurately. I also appreciate being able to request travel funds in advance, like per diems or fuel. The security is strong, and although confirming access can be a bit repetitive, facial recognition on the app makes it seamless. Overall, it's a practical and efficient tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really appreciate how user-friendly it is — I have it installed on both my phone and smartwatch, which means I can access it wherever I am. Submitting receipts is effortless: I just snap a photo with my phone using the app. It also makes it easy to monitor all my expenses in one place. Plus, I value the high level of security — logging in requires an approval through the app, which adds an extra layer of protection.

#### Cons

Although it’s very secure, confirming access through the app every time you log in can be a bit inconvenient. However, it’s much easier when using the mobile app, as it supports facial recognition for quick access.

---

### Great expense tool!

- Overall rating: 5/5
- Reviewer: Timur v.
- Verified reviewer: Yes
- Industry: Glass, Ceramics & Concrete
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I like to work with this product, you have a detailed overview of all costs and expenses, safe to work with (authentication features is very user friendly).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use, the menu is very accessible with as well as clear overview of all fields to be filled out for costs calculations. The reminders for outstanding receipts are very helpful. Great safety features (double authentication).

#### Cons

If some data has not been filled out correctly you cannot correct a submitted reimbursement. When a receipt is missing you get every week a reminder, even if you inform the receipt is not available. At one point the system should know the receipt will not be available ever.

---

### Solid tool for any entrepreneur

- Overall rating: 5/5
- Reviewer: Dan B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is a great service. Super easy to use, all round a well polished service and I am happy to recommend.

#### Cons

Some incompatibilities with smaller 'downstream' tools to aggregrate results, but otherwise the datev connection remains solid and problem-free.

---

### Amazing stuff!

- Overall rating: 5/5
- Reviewer: Nikola B.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Amazing and easy to use tool! So far, I have not had any issues at all with using Moss. It is really one of the best tools I have used for this purpose.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to use Moss! Creating new reimbursement requests or monthly spending cards is super easy, as is uploading receipts.

#### Cons

I really can't think of anything to say here! Maybe sometimes I find issues with picking a cost center as it can switch post purchase but that is it.

---

### Modern tool for finance management

- Overall rating: 5/5
- Reviewer: Eleftheria G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Extremely easy to use, nice interface. Self-explained. It has a very modern design and I highly recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is so easy to use! Beautiful interface, you can learn it very fast and too many functionalities packed in an easy interface.

#### Cons

We use it at the company that I work for. We use it for travel booking, team event booking, cost claiming etc

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### Easy to use and intuitive

- Overall rating: 5/5
- Reviewer: Roberto D.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I use it for my travel expenses and that's exactly what you can expect to improve the company payments processes. Adding cards to the Gpay app is also a great advantage

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to use and intuitive. Adding a card to the Wallet is also a very good point and the possibility to immediately take a picture of the receipt and forget to keep them

#### Cons

The fact that I have to confirm the PIN code everytime that I login. I know that this is important for security but a possibility to integrate with the security login feature of the phone would offer a great value

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### Great mobile app for employees

- Overall rating: 5/5
- Reviewer: Luka U.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The mobile app is very well designed and easy to use, and the invoice processing functionality works perfectly and speeds up the payouts.

#### Cons

Nothing major comes to my mind. Except once the transaction was declined in my home country continuously, possibly as the processing method wasn't accepted by the local bank and that was quite annoying.

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### User friendly expense tool

- Overall rating: 5/5
- Reviewer: Júlia T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Very good, nice and easy-to-use tool, intuitive and with a very good resource centre that helps you be autonomous

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked the overall user experience, the workflows (when an expense is submitted), and the ease of filling out a report.

#### Cons

Not having a physical card for travelling / need to advance the money (but I guess this is a company setting)

#### Vendor response

Hi Júlia, Thanks for your review, we're really glad to hear you enjoy using our platform! For future reference, you can add your virtual Moss cards to Apple Pay and Google Pay to make quick and easy payments. If you need a physical card you can also request one from the My Moss page.

Replied August 2025

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### Good and efficient

- Overall rating: 5/5
- Reviewer: Diogo B.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Quite good, no major problems so far. Whenever I need for Moss to works, it performs well. So, I am happy with my overall experience so far

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The interface is easy to use and efficient. I like how well the website and app work together, and how quickly everything runs

#### Cons

There are occasional system downtimes, which is totally normal, of course. Nothing major, just the usual hiccups every now and then

## More reviews

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Moss Reviews, Pros and Cons - 2026 Software Advice