--- title: "Diligent Boards Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Diligent Boards. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Diligent Boards is a good fit for you!" source_url: "https://www.softwareadvice.com/board-management/diligent-boards-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Productivity Software](https://www.softwareadvice.com/productivity/) / [Diligent Boards](https://www.softwareadvice.com/board-management/diligent-boards-profile/) / Diligent Boards Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/board-management/diligent-boards-profile/) Reviews [Alternatives](https://www.softwareadvice.com/board-management/diligent-boards-profile/alternatives/) # Diligent Boards User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 366 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 271 reviews (74%) - 4 stars: 83 reviews (23%) - 3 stars: 9 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Offline document viewing on tablets, private annotation capabilities, and granular access control simplify executive meeting preparation. - As I've started “not flipping through the organized piles of board materials” in preparation for my meetings, using Diligent Board but one secure repository to manage everything has been a game changer for me. - It saves a ton of time because I don’t have to repost entire packets when one document changes as everything is always up to date and organized for the board. ### Most mentioned cons - Although certain aspects of the interface are somewhat antiquated and some of the features such as Search etc, take a bit of time to get used to. And there is an occasional lag during peak times of the day when I’m trying to push through rapid fire updates. - So, to link the same e-mail in different organisations, Diligent required the user approval and that the user informed the organisations which he/she had the e-mail registered. As this information is pointless for the person that is implementing the platform (me) and for confidentiality matters this same person should never had the information, I understand Diligent should check this information by itself or exclude this requirement, keeping only the user's formal approval for linking the e-mails. - Sometimes the interface seems a bit dated and could do with some better navigation such as when I want to go back and forth between two sections or browse through past documents. ## Diligent Boards customer reviews Showing reviews 1-25 of 366 (page 1). ### Essential platform for board governance. - Overall rating: 4/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was quite positive. Before this software creating board packs was extremely manual and needed a lot of user intervention. Any updates that came in late were in risk of not making it in. there was always the possibioity of incorrect packs being used by members. Storing them was also a pain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It allows you to signup for only the modules that you need. It is cloud based and can be used on any device with a browser as well as native iOS apps. It is very easy to create and update books and to keep them updated across all users to ensure the most recent pack is available. #### Cons Some of the user/committee setup needs to be done by customer service. While they are quite responsive it seems unneccessary and they are improving on this. If you have a small board/irregular meetings it may be costly for you. --- ### Review of Diligent - Overall rating: 5/5 - Reviewer: Julie T. - Verified reviewer: Yes - Industry: Warehousing - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been great. The help line is awesome! They have spent numerous hours on the phone with me. Very patient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the help they provide whenever I have a question. #### Cons The cost. It is extremely expensive compared to the competitors. #### Reasons for choosing Diligent Boards Because it was less confusing and more organized. --- ### Makes it easier to be a board chair - Overall rating: 5/5 - Reviewer: Katherine F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Diligent is the go-to platform for the hospital system where I'm a board chair. Having a common platform across all hospitals makes it easy to go from meeting to meeting across facilities. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having everything needed for a meeting in one place #### Cons Navigation across agenda tabs or within long documents is cumbersome. --- ### Efficient Way to Create Board Books - Overall rating: 5/5 - Reviewer: Nubia H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It has saved me many many hours when it comes to compiling and distributing board books before each meeting. Especially love that you can replace/edit a document rather quickly and easily without disrupting the order/pagination of the book like it would have occurred when compiling a book using Word or Adobe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes creating board books easy and efficient. #### Cons Would like a better graphic user interface (GUI). #### Reasons for choosing Diligent Boards CEO had used Diligent on another board he serves on and liked the ease of it. --- ### A Safe Old School Platform - Overall rating: 4/5 - Reviewer: Lauren B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Generally good - it's certainly up there as one of the preferred platforms used by our clients and our internal team. However I do feel they need to seriously compare their offering to others now available on the market to make sure they don't fall behind. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros A few years ago, Diligent was certainly the preferred provider. Although since the move of all historic Diligent-owned platforms (Board Effect etc) it feels as though there hasn't been a lot of investment in developing the platform to make sure it keeps up with peers. #### Cons Compared to other current platforms, it's quite clunky, especially building packs and navigating through them in meetings. The pricing structure also doesn't work for a number of our clients who are now looking to other platforms who provide different fee formats. #### Reasons for switching to Diligent Boards A number of our clients hold both direct contracts with Diligent Boards whilst a number of them were automatically moved from historic platforms such as Board Effect. --- ### Diligent is a solid solution for a Board portal - Overall rating: 5/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Diligent has been and excellent tool that is easy to setup meetings and easy for participants to log into to review posted materials. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is extremely easy to create an agenda and post files to Diligent. Also, you can copy prior meetings to create new ones, which is especially helpful if the agenda has few to no changes. #### Cons Diligent has sporadically been buggy. However, customer support is very responsive. #### Reasons for switching to Diligent Boards Diligent was much easier to use and was used by board members that were on other company boards. --- ### Great system, easy to use and sleek - Overall rating: 5/5 - Reviewer: Lily Y. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a good experience using Diligent Boards as an administrator. The users I support have never expressed frustration using the system as it's very straightforward. The changes I make apply right away (I know some systems require an overnight update to display changes). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The portal is easy to use (e.g., creating books; adding or removing users). #### Cons Limited number of users (would cost more); downloaded presentation has extra borders I find annoying #### Reasons for choosing Diligent Boards Diligent is easier to use - we were thinking of cost savings measures, but decided to renew Diligent Boards. --- ### Easy tool for Board packages - Overall rating: 5/5 - Reviewer: Linda M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The organization of the resources on the dashboard, being able to administer user profiles, and the ease of uploading documents for the Board package. #### Cons I don't have anything that I dislike about the platform. #### Reasons for switching to Diligent Boards Director Point was discontinued and we had to switch. --- ### Using Diligent Board Makes Preparing Monthly Meeting Packs Much Easier - Overall rating: 5/5 - Reviewer: Andrei K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The platform solves the problem of maintaining accurate versions of our board materials including but limited to our voting history, meeting schedule and minutes. By reducing my administrative time spent on manually coordinating tasks, this platform has greatly reduced the time spent on these functions. The platform allows all of us to remain on the same page, because we are never viewing outdated information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I primarily use Diligent Boards to prepare the monthly board meeting packages (which include confidential financial data) to send to the senior leadership team. With using multiple email attachments for each document; I like the fact that I am able to create an entire board meeting package in one central location and then simply drag and drop documents as needed. This has made it much simpler for the board members to be able to access what they need prior to discussing. #### Cons Even though the platform is extremely feature rich, in my opinion the UI looks a bit excessive when you are trying to find a setting or document for the first time. Also, there has been a lot of lag while uploading large financial PDF's or when I need to update the board book in quick succession before the meeting. --- ### Diligent has really made our meeting process easier - Overall rating: 5/5 - Reviewer: Sasha S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We save money on printing and postage, and I think that is fine. At least I am not worried about the data leaking during those times we discuss confidential topics, because the security is very secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The AI for taking minutes is actually working, which is odd because most software like this doesn’t do much of anything. I like being able to take a whole agenda from last months’ meeting and simply change the date. I’ve been worried my iPhone would crash during a vote, so far, no problem. When I need help, I’ve had good luck getting someone to answer the phone at support. #### Cons Getting this to communicate with all of our other applications is a nightmare. It’s frustrating that the auto-numbering feature still does not work for agendas. I also hate dealing with the board member who won’t enable two factor authentication (2FA), it creates so much hassle in trying to resolve their issues. --- ### Air Canada Diligent Boards Review - Overall rating: 5/5 - Reviewer: Karla D. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been very good and seamless transition from previous portal - very user friendly. [sensitive content hidden] has been a really great help and his promptness to my questions are much appreciated and evident. It truly goes a long way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly which makes creating books seamless and easy, secure sharing and everything is available in 1 platform for all board members. Easy to communicate to them through the platform. #### Cons Little details that are manageable but having to have the same # of pages when you replace with options, having to re-link your full agenda if there is a change made, not being able to upload videos rather than getting a link #### Reasons for choosing Diligent Boards Many current board members had Diligent with their other issuers and highly recommended #### Reasons for switching to Diligent Boards The inability of the platform to process and do certain things --- ### I've tried a lot - iCompass always comes out on top - Overall rating: 4/5 - Reviewer: Raylene M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered The Customer Service is hands down the best of any I have to deal with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and how much this one platform can do. ALthough it takes a little bit to get used to (as with any new software) once you start using it you will question how you have ever gotten along without it. #### Cons The formatting within the forms can become a little wonky at times. I wish it had all the same functionality as word. #### Reasons for choosing Diligent Boards I had previous (minimal) experience with iCompass previous to going to a new municipality. While in the test phases of each of the others, I couldn't believe how cumbersome they were compared to what I had seen with iCompass. I recommended we start over and try iCompass and everyone agreed. --- ### I love this tool - Overall rating: 5/5 - Reviewer: Abigail A. - Verified reviewer: Yes - Industry: Information Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good I love using Diligent is a great tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Easy to navigate and no regrets at all!!! #### Cons Easy to navigate and it’s a great tool for our company #### Reasons for switching to Diligent Boards My company wanted to try something else. --- ### A satisfied user - Overall rating: 5/5 - Reviewer: Dave T. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied. It’s a great tool and has significantly improved my board meeting prep efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy access and easy to navigate. Easy to use in board meetings and easy to move from one agenda item to the next with different views. #### Cons I can’t think of anything I’m not satisfied with --- ### Sr. Auditor - Overall rating: 5/5 - Reviewer: Jennifer P. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have not been able to use the product in my current organization, but I have taken many courses, and it is something I would want to approach my department head to review in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The learning modules have demonstrated the ease and confidence of safeguarding the organization's sensitive documents from evolving threats such as cyberattacks. It also provides steps for evaluation in improvements and adopting strategies to increase productivity. #### Cons I do not have any complaints or concerns at the moment, and it seems that there are many transformative action items that the software can bring. I would be interested in how the process for adoption and quick access to customer service. --- ### Good tool for Boards - Overall rating: 4/5 - Reviewer: Caroline M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Diligent works well for the intended purpose. Some of the navigating especially on a computer is a bit clunky. Easier to navigate on an ipad. A huge improvement would be a feature that allows someone to know what has been added each time there is a new sync. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nice to have all Board materials in one place. Printing function is pretty good Easier to use on an ipad than a computer re: turning pages #### Cons Would like some way to know when things are added and what was added. --- ### Good system - Overall rating: 4/5 - Reviewer: Kseniya M. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is user friendly, I like the ability to add notes and highlight. #### Cons Sync process takes a while. The system often requires a reset of the password. --- ### Short Review - Overall rating: 5/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Several year’s satisfaction. Even older members accepted use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Convenience. Replace reams if paper So much easier to review prior to meetings #### Cons All good. I really don’t see a downside. Good service in rare issues --- ### Michael Bruckner AVITA Review - Overall rating: 4/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Diligent Board has been extremely positive. We our very happy with the software and it is a massive upgrade from what we were previously using. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the simplicity and how user-friendly the software is #### Cons I wish that we had the ability to edit documents within diligent once they've been uploaded #### Reasons for switching to Diligent Boards to upgrade to a more easy-to-use software --- ### Great product for our Board! - Overall rating: 5/5 - Reviewer: Tara S. - Verified reviewer: Yes - Industry: Utilities - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with Diligent so far and look forward to taking advantage of product enhancements and upgrades in the future! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like all of the functionality and how easy it is to use and learn. #### Cons I think they are a bit slow/behind on upgrades that are promised. --- ### Good platform for board materials - Overall rating: 4/5 - Reviewer: Iris C. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience with Diligent is positive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Comprehensiveness of Board Materials is the best aspect of Diligent Boards #### Cons Site Navigation can sometimes be confusing --- ### Good system to use for meeting materials - Overall rating: 5/5 - Reviewer: Angie D. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is useful for gathering and distributing board materials. It is easy to find previous meeting materials. The sections are easy to access and the system overall is user friendly. #### Cons Access the new account took a short while to figure out --- ### Resistant to Love It! - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered I find the customer service people to be exceptionally knowledgable, friendly and helpful. Many times when I call and ask questions, they will go above and beyond in an explanation, send tip sheets or provide short cuts. I have even had them say to me, that is an excellent thought processes and way of doing "it", whatever I'm calling about, but then offer an easier solution or another thought or process that may be better or something to consider that I hadn't even thought of. I also appreciate the follow up and/or offer for additional training if needed or requested. My experience has been truly wonderful with everyone I talk to, even in a crunch, meeting deadlines and they almost always answer...I think I only waited one time out of 20 for a call back and it came relatively soon after I left my message. Thank you to the BoardDocs team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about BoardDocs is the ease about using it. I feel its fairly intuitive, easy to pick up on as its similar to other software programs you might use, they have built a great platform for allowing multiple ways to use the product. We have been using the software for almost two years and I would not go back to doing scanned PDF packets on our website ever! I was resistant through several demonstrations or communications with sales people. The last time, I felt that I finally could envision myself using the product and having it be useful, time-saving and user-friendly. I was ready to jump on board! #### Cons The software does not allow for a lot of individualization or specialization, such as on the featured page which is similar to having a home page. I would like to be able to customize this page or other aspects of the software more to reflect our own district trends or social feel. I also do not like that once reports are submitted, especially if they have executive content, the person who wrote the report with the content, can no longer see the report they wrote when it comes to making revisions or changing anything if its been submitted and at the meeting can no longer see the executive content even if they were the one who wrote the report. #### Reasons for choosing Diligent Boards Diligent was demonstrating at our State Convention and board members heard the proposal and suggested we, as a district, look into it. My Superintendent was amenable and the rest is history. The trainer who came out to us, and I was grateful for the one-on-one, in person training, even stayed for an evening training session with our Board of Education and patiently answered all of their questions!! --- ### Using Diligent - Overall rating: 5/5 - Reviewer: Catherine C. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is faster than depending on couriers, non-confidential emails or clunky two-authorization email systems for security. I can create a book, approve and publish it to Directors within minutes. We use it weekly for Executive meetings as well and the material stays confidential with no papers remaining behind after a meeting in the boardroom. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I don't have to email and courier binders to Directors who live in other countries. It really opens up opportunities to have members around the world. #### Cons I understand the need to protect confidential documents but I wish there were easier options to print and export PDF items for Corporate Libraries. You can export a PDF but it is not similar to the actual book and tabs you receive on-line. --- ### Diligent Boards just want you need - Overall rating: 5/5 - Reviewer: Yazmin S. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Diligent has been great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Diligent is easy to navigate and it has all the functionality we need, no more no less #### Cons There is nothing I dislike, pobably the only think that can be improve is the calendar. I would prefer to set up a meeting and on that window having the options to select a specific committee instead of jumping from one committee to the other when setting up meetings. ## More reviews [Next reviews](https://www.softwareadvice.com/board-management/diligent-boards-profile/reviews/?page=2) --- Diligent Boards Reviews, Pros and Cons - 2026 Software Advice