All Wisepops Reviews
1-25 of 79 Reviews
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Nikos
Publishing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
A Simple Yet Impactful Tool For Our Popup Banner Campaigns’ Performance
We have been using Wisepops for more than 2 years to create and manage our popup banner campaigns. So far, our experience has exceeded expectations! It is a simple-to-use tool, suitable for managing numerous popup banner campaigns that are running simultaneously. In addition, the Wisepops Customer Service Team is very flexible and always eager to help!
PROSThe dashboard is very easy to use and offers a lot of options. Although there is a good variety of preloaded templates to use for popup banner development, it is also very simple to create and customize your own campaign. There are also a lot of interesting targeting options available, as well as precise performance reports that make campaign management processes easier!
CONSIn general, it’s hard to find something bad about Wisepops. In the future, for further improvement, it would be great to see even more video uploading options!
Vendor Response
Thank you Nikos! You made our day
Replied May 2021
Jess
Online Media, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Serving targeted popups with ease
The Wisepops team is a joy to work with. When I started using Wisepops about two years ago, I was new to this. While the platform is very easy to use, the Wisepops team worked with me to help fine-tune my popups. The team went above and beyond by sending me quick videos to watch so that I could elevate my design and they leaned in to assist whenever I was stuck. Equally important, the popups have helped us increase our monthly donor base significantly which is crucial as a nonprofit media organization.
PROSThe platform is extremely user-friendly, and it helps us target specific segments of our audience with tailored messaging for each cohort. And the customer service is unmatched!
CONSI've had trouble understanding how to set up goals properly to link to our revenue raised from each popup to track ROI.
Reasons for switching to Wisepops
We had to rely on a developer to create each popup which was very time-consuming. Wisepops allows me to take the lead on my own.
Vendor Response
Jess, thank you for the positive feedback! We're delighted to hear that you're enjoying Wisepops and we appreciate the time you took to write this review. It means a lot to us.
Replied July 2021
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Good, can be better
Good
PROSThe system overall is good and the value for money is good, drag and drop builder is ok, they have an integration with relevant systems
CONSthey can make the navigation in the campaign list a bit better allowing to see more records in the same page rather than keep moving back and forth in the pages looking fir a campaignAlso the ux can be improved for utms and where you can find the integration
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Pop-Up Builder App That Small and Large eCommerce Companies Should Consider
This is probably one of my favorite programs to use. It makes me feel like I have this cool web development background, even though I don't.
PROSI have two small businesses that I'm affiliated with: My regular 9-to-5 job, and then my side home-based business. At my regular job, our development and SEO teams has used Wisepops on the sites that they build for our clients. At home, it's simple enough that someone like me, who doesn't have a super techy background can create engaging popups on my website in minutes. The 60 or so ready-to-use templates are all great, and they're totally customizable so everyone gets what they want. You can control the size, the theme, the colors, fonts, timing, and even which customers see which popups, and when. You can track and analyze each popup's performance, generate leads, plan and manage promotions and campaigns, track site visitor location, and even create popups with video, as well as HTML, images, etc. You wouldn't think that pre-exisiting popup templates would have so many features and customizations available, but Wisepops makes it possible and worth it.
CONSEven though there are so many ways to customize the existing popups that Wisepops offers, I'd like to see more in the future. This isn't necessarily a negative, though, just a suggestion, if you will.
Beth
Online Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best Pop-up Platform Out There
Excelent. I even requested an integration with a particular CRM/ESP and they worked it into their roadmap, allowing me to cut Zapier out of the process.
PROSWisepops is extremely easy to set up and use. The UX is very well done and easy for admin and employees to use and understand. The end product (the pop-up) is clean, reliable, and easily adjustable. The data and analytics are strong, too.
CONSNothing! I just wish they would create more products for us to use!
Vendor Response
Hey Beth! Thank you so much for your review. You can check out Wisp (getwisp.co) if you haven't already, it's our on-site notifications product and we'll definitely keep you updated about new Wisepops products joining the family
Replied March 2021
Cynthia
Religious Institutions, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Definitely Recommend!
Very good experience!
PROSI was searching for a way to get pop-ups on my website, and I came across Wisepops. They have these brilliant tutorials and guides that explain everything when you first join. However, those tutorials are always accessible even after the first time you read through them or watch the video. It was super simple once I got started, and I didn't have any problems with customization either. I was able to design the pop-ups exactly how I wanted them, and let them show up when I wanted them too. It's a really neat experience and it's the easiest thing to do. I also really enjoyed the analytic section. There's a lot of different ways to target your audience, and the analytics Wisepops gives you is very insightful. So, I'm able to retarget and enhance pop-ups. It's almost like running an ad without a budget with the amount of information and customization you have. Definitely recommend!
CONSThe integration was super easy once I knew what I was doing. I think that the guides help alot, but if you don't already know about source code, etc, it may be a little difficult. You'll need a little prior knowledge, however, Wisepops really makes the integration a seamless process!
David
Leisure, Travel & Tourism, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Amazing, well engineered software!
The functionality and quality that we get for the price is exceptional. It is a really well built and well thought out piece of software. All of the components that it creates look very clean and modern, are very user friendly, and run with minimal impact to our site load times. The admin backend strikes that very fine balance between giving us a lot of flexibility in terms of targeting and customizations but at the same time, avoids being too byzantine, and remains very intuitive and easy to use. We have not had any technical issues with the software. But we did have some questions about implementation, and was able to get support incredibly quickly.
CONSI have yet to find a modal tool that creates all of the components that we would like to use. Wisepops comes the closest. However, it lacks the ability to create a static, top of page bar.
Reason for choosing Wisepops
1) Value for money, 2) was able to meet the highest number of our needs, 3) front end and backend usability, 4) very good looking components, 4) it seems to be very robust and well engineered/architected.
Vendor Response
Thanks for your review David! Happy to have you as a client! Top bars should be available later this year :)
Replied April 2020
Joel
Online Media, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best Exit Intent Software We Have Seen
From demo to the sales experience Wisepops has been amazing to work with, we are really looking forward to fully integrating their system and using it to increase our user's activity.
PROSSo the interface is super simple to use and the control they give you over where and how your pop-up displays are second to none. Honestly, this is the best software we have tested and looked at. Our primary user is on mobile devices and Wise Pops was the winner by a long mile when it came to performance on mobile. Their desktop performance is solid as well, but no other company even came close to the performance on mobile.
CONSThere really is nothing I don't like. That may sound coy, but after playing around with several other packages I can say there isn't anything that feels like it is missing or not working right here.
Reason for choosing Wisepops
We evaluated 5 other top platforms and choose Wisepops because they had the best mobile performance by far and also offered the best filters to make our pop-ups display in a variety of ways increasing our engagement.
Vendor Response
Wow! You defintely made our day Joel. Thanks for your nice words! (It was a real pleasure discussing with you the other day)
Replied June 2020
Mathieu
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Easy to use and great customer support
The system is really easy to use. The developers have also just launched new templates and a revamped and easy to use interface. Many templates to choose from, suited for a variety of business goals. The support team is also top notch and is very reactive when you're reaching out to them for some help.
CONSPricing structure - charged by page view and not by pop-up display, meaning even if a pop-up is not triggered, you will get charged.
Vendor Response
Thanks for your positive feedback Mathieu!
Replied January 2019
James
Food & Beverages, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Brilliant product
Test different variations of a pop up quickly to figure out the high performing ones. Use a different pop up to target mobile vs desktop Customer service has been superb, and helpful. They even kindly extended my free trial when I was first using the product.
PROSI love the range of pop-ups you can create with Wisepops. The editor makes it easy to customise the design, positioning, targeting of the pop-up. I've used this software on and off for several years and I've found it to be the easiest to use of any pop-up software out there. You can literally do anything with it.
CONSCan't use my exact custom brand fonts although we managed to find similar ones.
Vendor Response
Hi James! Thanks for your lovely review. To use a custom font in your popup, you can follow this guide: https://support.wisepops.com/en/articles/432375-use-a-custom-font-in-your-popup Have a great day :)
Replied June 2021
Jaime
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great for Redirecting Traffic!
The software made it easy to create a pop-up design. They also have format suggestions which we used to have one for desktop users and another for mobile users.
CONSOur team had a little trouble implementing, but we contacted their support team and we were up and running very quickly after that.
Vendor Response
Thanks for taking the time to review our app Jaime
Replied September 2021
Balendu
Retail, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Awesome tool for increasing conversions
We have searched a lot of tools and taken trial version for using log time, but they were either have less feature or over priced. When I came across wisepops, I haven't explored further. Overall I will give 10/10.
PROSIt is so easy and crystal clear options and easy to use. From the integration to creating pop-up, everything is good. Liked the most!
CONSNothing light that, I can say cons. But Would be great if you can provide live-chat support.
Reason for choosing Wisepops
User interface and expericne is good in comparision of other tools.
Reasons for switching to Wisepops
Due to user experience.
frankie
Retail, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Amazing Team and Amazing product
we are using this to gain email subscribers and have doubled our monthly subscribers since using Wisepops. I must call out rep from the tech team who is AMAZING I honestly cannot fault his support.
PROSI'm not a developer but even I can use the software. It is super easy to navigate the portal when you're creating your pop up and if there is something i don't understand then the online chat guys are super helpful and have documents that are really easy to read through and understand.
CONSTo date, I have found anything that i have had trouble with.
Vendor Response
Thanks Frankie! Your comment means a lot to us. Happy to read that WisePops helped you double your monthly subscibers :)
Replied February 2019
Tony
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Customer Support Review
Wisepops as a software is amazing and the time spent with [SENSITIVE CONTENT HIDDEN] and the customer support team has even been more amazing!
PROSOne of the things I like most about wisepops is their features and capabilities. Especially pertaining to the ability to have multiple domains and multiple campaigns running simultaneously within those domains. And the ability to do plenty of A.B. testing.
CONSLike any new technology or software there's a little bit of a learning curve, and we do have issues when it comes to pop-up dimensions and how each module fits into those particular dimensions and how it scales. Will sometimes run into issues with how our images appear across multiple screen sizes, and how it appears in the editor compared to the preview mode.
Reason for choosing Wisepops
A.B. testing
Vendor Response
Thank you Tony! We'll definitely improve the image block feature to make it more user-friendly. Thanks for the feedback
Replied May 2021
Ben
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2017
Good app and easy to use
I like the predefined templates and available options on for targeting your audience. one of the best parts of targeting and settings is the ability to prevent the pop-up showing within a set period if the user has already actioned or seen it.
CONSData collection / emails. currently, you have to download CSV / excel sheets. which is great for creating automated workflows. ideally i'd like an api that i could use to pass information into our CRM / erp system and then generate a workflow to run auto responses.
Luan
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great product!
Ease to use. In 1 hour we had set up our pop-up.
CONSI would add more fonts, in order to be able to match our brand guidelines.
Vendor Response
Hi Luan, thank you so much for your review. We appreciate it Regarding fonts, in case you haven't checked this feature yet, you can easily add CSS from the popup builder to have your font match your brand guidelines: https://support.wisepops.com/en/articles/2561799-write-your-own-css-rules-into-your-popups Thank you again for your support!
Replied February 2021
Nicolas
Food Production, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Hungry Mouse @ Wisepops!
My. experience was great. it is really helping my business grow. There is great potential when using this software. I highly advise any business user to use this:)
PROSI love the fact that it's so easy to use and looks so professional. I highly love it for my small business
CONSNot much has to be improved, maybe more variety of the pops I can implement onto my website.
Vendor Response
Thanks, Nicolas! You made our day
Replied February 2021
Tanya
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Wisepops are great - we are able to get a lot more leads this way with minimal work for our dev team
Flexibility, easy to use, limited work to install, many templates are available for you to customize to perfect your popups. Targeting is pretty precise.
CONSHave had trouble getting the popups to fire on specific pages, but have no problem when I entitle the popup to run on the whole site and exclude pages. So far, I haven't been able to get the popups to work on page subsets.
Chris
Consumer Goods, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
We use Wisepops all the time and it's been great.
Ease of use for something that every website should have.
PROSEasy to use, edit, turn on and off. I'm not a developer so having something this easy to use is great.
Vendor Response
Thanks for your business and kind words Chris! Please let us know if you need anything.
Replied May 2017
Ajay
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Makes popups easy
Excellent!
PROSIt's well designed and highly customizable.
CONSI don't like that they count page views as part of their billing, especially when most page views might not result in a popup being launched.
Vendor Response
Thanks Ajay! It means a lot to us, especially coming from you.
Replied February 2019
Clémence
Consumer Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Perfect for lead generation
Great tool to generate leads on white papers or webinars. The interface is intuitive, lots of customization possible, really easy and pleasant to use!
CONSNot much, except the price which could be adapted for very small businesses that do not have a lot of traffic on the website.
Vendor Response
Thanks, Clemence. We appreciate you taking the time to leave us a review Have a good day!
Replied April 2021
Rita
Arts and Crafts, 11-50 employees
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2017
Advanced targeting and design
I've tried two other solutions for popups before. What I liked with WisePops in comparison is their targeting capabilities: you can target by location, device, URL, language... And their editor. It's very flexible and the more time you spend using it, the more you realize how powerful it is.
PROSTargeting options Design
CONSIt requires some time to explore all the options.
Vendor Response
Thank you for your business Rita! We're very happy to hear you find Wisepops effective.
Replied January 2017
Kelly
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Must Have App
If you are looking for a pop up app to communicate with your customers, look no further this app delivers. It's easy to use, integrate and customize. The customer service is top notch. We are extremely happy with this app and highly recommend it for your website. You can see it in action at our store. JalaClothing.com
Vendor Response
Thrilled you're happy and thank you for recommending our service.
Replied March 2017
Melissa
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Highly Recommend!
I love the ease of Wisepops; easy to install and customize. Excellent customer service and I love the emails with tutorials that give ideas on customizing your Wisepop.
Vendor Response
We're thrilled your pleased with our product. Thanks for being a customer Melissa!
Replied March 2017
Macey
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
So far, so great!
This app is super easy for us to use and navigate. Able to integrate with in-place branding nicely. Works as advertised and no complaints here, thanks for making it easy Wisepops