All Datadog Reviews
1-25 of 227 Reviews
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Anonymous
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2023
Best in class APM that can meet all APM, Monitoring, and Logging needs
Mauricio
Verified reviewer
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great platform for logs analysis and cloud monitoring
Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.
PROSI think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.
CONSIt is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.
Marcos
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Datadog is great! Room to improve but definitely the future of observability
For us the most liked feature of Datadog is the possibility to compare all data that we received from our platform. Being able to compare the platform status, the network status, the performance traces, the logs is really helpful letting us find issues where we couldn't find if we will do it manually.
CONSDatadog is great but it misses something, for example it could include a self remediation tool. Since every server has already installed a Datadog agent it would be so helpful if with the UX we could add, edit or delete custom checks in python or something like that, and if we could automate some actions programmed in the UX so we could work and integrate with escalation policies, alerts and more.
Reasons for switching to Datadog
Pandora was not escalating like we expected and we wanted to search for a unified product that covers everything we need, server monitoring, database monitoring, APM...
Kaschief
Verified reviewer
Airlines/Aviation, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Great Experience with Supportive dashboard and management of Data.
Great with data monitoring
PROSCollect vital information and tracks data. The interactive dashboard helps me keep my information organized for effective use. this application monitors my data in the most efficient and easy way. The overall experience is wonderful for me and I would definitely recommend investing into this software.
CONSI have no issues with the software so far. it's a nice application
Lucia
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Best Solution For IT Management
It has amazing network monitoring and IT management features Setup and understanding it is easy.
CONSAll smooth with Datadog. No serious concerns
Tim
Biotechnology, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Everything in a single pane of glass
I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.
PROSDatadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.
CONSNot necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.
Reason for choosing Datadog
We felt the specific mix of technologies covered by their APM was a differentiating factor for us.
Reasons for switching to Datadog
We were looking to consolidate our output from our cloud provider to reduce I/O traffic and security risk. Also, we felt the use of Datadog would simplify our integrations (and the number of integrations overall) by using a multi-purpose tool.
Ola
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The gold standard for cloud Monitoring
Before Datadog out logging and monitoring was spread out over different services, both home built and cloud based. With Datadog we were able to consolidate everything in one place and synergy effects of that has been amazing.
PROSIf you can afford it. Get Datadog.It's a phenomenal product that keeps getting better every day.Especially if you're using multiple clouds.There are tons of integrations that gives you out of the box dashboards and metrics. Logs are easy to ingest from basically everywhere.It's expensive but the pricing is easy to understand and keep track of.
CONSIt's expensive, there is no other way to say it. But they work hard to make it worthwhile, and for us it is.Beyond that I can't really think of anything.
Reason for choosing Datadog
Datadog was the only choice where we could bring in everything in one product.
Reasons for switching to Datadog
We needed to have all monitoring in one place and centralise alerts and notifications.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Analytics tool which helps customers and users always get the product you want them to get
Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.
PROSDatadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.
CONSThere is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.
Reason for choosing Datadog
Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.
Ankush
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2019
Datadog Review
Overall it's great monitoring/visualizing tool for any organization and I'd recommend, it would have been great if it had great learning resources to explore it more.
PROS- The filter functionality is great which lets you filter out errors for quick analysis, can easily create custom dashboards. - Great Visualizations, easy to set up dashboards/monitors with options do maths like ratios, rates, average, interval. - It can be easily integrated with other apps like Slack to set alerts for failed jobs. -
CONS- A slow learning curve, lack of resources on how to get useful functionality from UI or APIs. - UI sometimes be bit slower although not bad if you've integrated with multiple external apps.
Reasons for switching to Datadog
Splunk is very competitive too, Splunk's free version only allows one user. Also paid version of splunk is bit expensive and doesn't have many variations of paid version. Creating/Customizing your dashboards could be bit hard in Splunk, unlike Datadog which allows you to do it easily.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2022
Solving most of our logs need
Solving lot of debugging problems and close track of our infra system using the alerting mechanism.
PROSgood integrations with collectors. Open text search. Alerting systems. custom downtime for deployments.
CONSAggregation and APM metrics. More of alerting. New features to aggregate fields
Reason for choosing Datadog
Limited setup time, easy to use interface, less technical savy person can also use it
Satbyul
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2020
Clear graphs and easy to set up
Used the open URL to add dashboard to a large monitor on our workspace to easily spot spikes.
PROSReally simple set up to monitor our full stack environment. Dashboard is very clear and suitable for both technical and non-technical stakeholders.
CONSNothing really. Migrating to any product can be challenging but setup was pretty simple and no key functionality absent.
Reasons for switching to Datadog
I believe subscription cost was the biggest factor
Aviram
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Monitoring our micro services app with datadog
Use it every day, easy to implement
PROSAll in one shop. APM, DB monitoring , synthetic transaction and log analysis
CONSAPM does not work well on nodejs asyc services. Might be hard to track transactions.
Reason for choosing Datadog
we used new relic in the past 10 years in a former company. We wanted to try someting new and a lower cost
Pankaj
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Best Monitoring and Observability Tool
Best and good experience with datadog tool.
PROSExperience with Datadog is Best. Using this Tool since 1 year. I worked on many monitoring tool but this is the one best for cloud and infrastructure monitoring. Datadog provides many third party tools integration, we did many integration and monitored many services. we can setup the alerts on our services for let us know before any unusual activity happens. and main thing is we can redirect that alerts to our notification channel and our teams to work on that. We can integrated our frontend and backend applications and we can collect logs also for our application and we can more debug it. They have built in dashboard feature we can manually create dashboards according to our use case. we can also create synthetic scripts and synthetic monitors such as ping for testing our website is available or not or its properly working or not. we can query our data and fetch it accordingly. Talking about AWS and azure services integration, Its totally easy our teams hasn't fetch any issue, its easy as it is. overall experience is good while using this tool best for keep our application and services up to date and running. They have active customer service.
CONSNothing to dislike about Datadog, pricing is quite high but this tool has providing you lot more integration and active customer support so you can raise your query and You will get feedback fast.
Henry
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2021
New Aged way of Monitoring
Overall experience has been great overall as our account managers will always do their best to try to meet our requirements and needs. They have done a good job at planning out all meetings with senior engineers when required.
PROSI truly enjoy the integrations that datadog provides. It allows us to view more metrics that are more of a deep dive into specific applications. These metrics help us understand what is widely monitored in the industry that we did not think about monitoring ourself. Another key item is that datadog comes out of the box systematic checks that we normally had to add in manually for a newly onboarded host.
CONSThe item I dislike least is that when you decommission a host the application requires up to 24 hours for that host to officially disappear from the list rather than being removed immediately.
Shagun
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
"Data-driven insights for smarter decision-making."
I've been using DataDog for a few months now and I'm really happy with it. It's a great monitoring and analytics platform for applications and infrastructure. It's easy to set up and configure, it's reliable, and it provides a lot of useful information to help me troubleshoot and monitor my applications. The dashboards and graphs are easy to understand and are great for getting an overview of how things are performing. The alerting and notifications are very useful, and I'm able to quickly identify and address any issues. Overall, I'm very satisfied with DataDog and would highly recommend it to anyone looking for a reliable and comprehensive monitoring and analytics platform.
PROSDatadog provides real-time insights into the performance of applications, servers, and services. It helps you quickly identify and troubleshoot issues before they become critical.Datadog is easy to set up and use. It requires minimal configuration and supports various cloud services and integrations, It provides a comprehensive monitoring system for both on-premises and cloud-based applications.
CONSLimited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive customizations.Datadog is a high-end monitoring platform, and its pricing reflects that. It can be expensive for small businesses, especially those who don’t have a large budget for monitoring software.
Isaac
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best in class APM that can meet all APM, Monitoring, and Logging needs
I love it - i use it for work, I use it for home. I find it amazing for finding problems and monitoring systems.
PROSI can handle ALL things in Datadog. I have an answer for CI / Pipelines, arbitrary metrics, trace data, logging and more.
CONSThere are a lot of specific costs. Compare, if you will, with NewRelic (all features are free) or Dynatrace (cost on retention and davis units). If you enable "all the things", it can be costly.
Reason for choosing Datadog
Better value, more performant
Reasons for switching to Datadog
Better and more reliable.
billl
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2023
datadog stuff
i have a great account team that really partner with me. the service is very useful and reliable
PROSthe ease of implimentation and the ability to capture meaningfully info easilyquickly
CONSit's super expensive....almost cost prohibitive
Reason for choosing Datadog
function and ease of use
Reasons for switching to Datadog
it was not usefull and implimented poorly
Michael
Computer Games, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Datadog is best in class
Love it, could not imagine better.
PROSEasy to use and gives us the data we need to understand what is happening in our applications.
CONSIt has taken us a while to implement. Ebs support is not as intuitive as others.
Jahiezer
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
one of the best software for monitoring in the market
This software allows to monitoring all you need and also can find lots of solutions for a high gama of cases. by using this app i be able to see the problems that me and my team have, so we can solve it by utilizing all the data that datadog provides. Works in differents OS and that make things more easy
CONSThe proces to instal and put in march this softwre can be a nightmare if you have not experience, it is really complicated. Though the software have nice tools, the price is not the best in the market, is posible to find something good for lowes price if you know what are you loking for. And finally haved some problem with some data transfer working with this app but i really dont konw what was the razon why
Jay
Logistics and Supply Chain, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
One Stop Shop for everything
Correlation between APM, Infra, Log, Network and everything can make it possible to view in multiple dimensions. Also, RUM feature is so strong to cover the end-to-end observability in realtime.
CONSOne of the most expensive tool. And it could be challenged by the management.
Reason for choosing Datadog
Powerful E2E visibility in realtime.
Yeamin
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Datadog is a great Observability+log analysis tool
It's a great tool for monitoring, alerting, log analysis and synthetics. Good support for small startup companies as well.
PROSEase of integrataion. Both alerts, metrics and log aggregation in one place. Website Synthetics was very useful too.
CONSData ingestion cost can be too high at times if not controlled in a granular manner.
Reason for choosing Datadog
Datadog offered good observability and log analysis solution in one place. The other tools were either good for observability or for log analasys, so we had to purchase multiple products.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2023
Datadog review
I liked the fact that DataDog provides an easy-to-use platform for visualizing, monitoring, and alerting on all my infrastructure metrics. It's very comprehensive and the integrated dashboards allow me to quickly identify any issues. It's also great that it can integrate with other technologies, allowing me to have a complete view of my system.
CONSI didn't like the complexity of setting up custom dashboards and metrics. It was difficult to find the right combination of settings and tools to get the desired result.
Ashok
Mining & Metals, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Datadog experience
It's a good tool, needs to improve the collaboration of the support team.
PROSBuilding Dashboards, Observability at the granular level
CONSTerminology , need to distinguish different resources and not tag them as one
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2021
Great first step for data tracking and incedent monitoring.
I use this tool on a daily basis for handling errors both in our live environment and for testing. It allows me to see where an error may be coming from and follow it through to its source. I could not do my job effectively without datadog
CONSThe filtering of data is not as comprehensive as I would like. I sometimes need to search through the results to find what I need. Displaying a record in the chronological order is not always perfect and I sometimes don't get the context I want.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed June 2023
DataDog Review
I think Datadog is the best observability and monitoring platform out there, I think the only con and thing you have to watch out for is its crazy expensive
PROSThe breath of features you can have under Datadog is truly impressive, everything from Application, Website, Synthetic monitoring is covered under Datadog, so you have all your observability needs on one platform
CONSPricing, it can get really expensive monitoring on Datadog.