All Wix Reviews

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JIMMIE W

Events Services, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Wix is trix!

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Frank

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

The only way to be a full stack developer without coding.

If you want to become a Full Stack web developer without learning HTML, CSS, PHP and JavaScript then WIX is the best CMS for you to choose. I've introduced a lot of friends to use WIX and they really enjoy it. I am now part of the WIX family.

PROS

After some few years in the web development world, I wanted the best CMS with more features that can help me design my websites without stressing on too much coding. Wix was there to rescue me. With Wix I can develop tons of websites within a week without CODING. This is so far the best CMS for every web developer. It is also easy for everyone to learn, customer and use.

CONS

I need more feature in Wix CMS because I'm stack and I won't use any CMS except. I don't have any problem with the price. It is very cool.

Reason for choosing Wix

Very simple to use and customize. I always do magic anytime I use WIX.

Reasons for switching to Wix

I also wanted a CMS that comes with a lot of features and also very simple for everyone to use.

Laura

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Best website platform for DIY/beginners!

amazing customer service, user friendly and intuitive.

PROS

Wix hands down has the best customer service of any website platform Ive ever used. I've never had an issues that didn't get fixed the same day, and even their lowest level of support is incredibly knowledgable.

CONS

I don't really have any cons! Wix is a great platform for salons/beauty industry pros.

Reason for choosing Wix

Ease of use, top tier customer service!!

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Nomusa

Verified reviewer

Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2024

Try WIX for your ecommerce

My experience was not so favorable. Wix offers a free plan, advanced features, custom domains, e-commerce capabilities, and ad-free options that require a paid subscription, which may not be cost-effective for some users.

PROS

Wix offers a drag-and-drop editor that makes it easy for beginners to create and customize websites without needing coding skills

CONS

Wix offers extensive customization options, but users may encounter limitations in achieving highly complex or unique design layouts compared to coding-based platforms.

Robert

Food & Beverages, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Non-present to Real Time Presence

We were able to recreate our website, improve it, and offer enhancements quickly and easily. Our need to book events and track ticket buyers is important to our identity. Events are an important revenue stream for us. We direct customers to the site for menu and beer options, what's happening and other specials. It is our source of truth.

PROS

The ease of use. The content management capability and simplicity is what got my marketing and customer team on board and to adopt this as our primary web tool.

CONS

It took a minute to figure out the add-on features, where they were and how to use them.

Reason for choosing Wix

We could do it without being tech savvy or having to pay everytime we made a change.

Reasons for switching to Wix

We could not manage it ourselves and had to pay every week to add beers and food to our menu. It really didn't match our strategy.

Anil

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Wix Insight by Drupal Developer

PROS

Wix gives me the ability to develop and design websites easily via drag and drop functionality which doesn’t involve coding.

CONS

I must integrate with Calendaring tools, but that’s a simple task.

Christina

Religious Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

For simple websites

PROS

It was easy to setup and meets most of our needs in terms of landing pages and quick event registration pages.

CONS

It is a mess in terms of code and tends to be slightly laggy and hard to upscale.

Daniel

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

Working with WIX

Our overall experience has been a positive one with WIX. We are very pleased in how it has assisted us with our design firm.

PROS

We enjoy the marketing tools. We use blogs, newsletters, and email campaigns, and we can control all of these via WIX.

CONS

In our experience, it was the learning curve. It did take us a bit to figure everything out; however, WIX offers fantastic "how-to" videos with a simple search. I haven't found an issue I couldn't figure out with the training videos, I just hope they would be categorized a bit better.

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Leslie

Verified reviewer

Internet, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2024

Wix Review

PROS

Wix is by far THE BEST website builder and content manager. The options are endless! I personally use WIX and actually have it saved on my taskbar for easy access. You won't be let down if you choose to go with WIX.

CONS

There is so much to choose from that I find it hard to make a decision from time to time.

Isabelle

Cosmetics, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2024

I really like the Easy to use Wix platform!

Overall Wix has been great tool, easy to navigate and produces good results.

PROS

In my experience Wix is very compatible with branding and great for beginners.

CONS

The data security could improve. In some instances retrieving online payments, and the website's backend security should be more reliable.

Dustin

Airlines/Aviation, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2024

I tried out wix as a budget friendly option

PROS

I used wix to build a website for our very small company, after having previously used other website companies for other businesses I'm associated with. Wix was extremely simple and limited in its abilities, and rather difficult to use for the amount of options it had

CONS

It was rather difficult to set up the website. For as limited as the options were, it seemed unnecessarily complicated

Denise

Retail, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Quick simple website builder

It’s fairly simple to design webpage and implement

PROS

It’s fairly easy to use and implement webpage

CONS

Some functions are complicated or difficult to finagle

Jared

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2019

My great experience with Wix

Overall, Wix is my preferred platform for making my websites and blogs. The value that they provide is astounding! If Wix keeps heading in the same direction, the only thing that can be expected is growth. There is so many more pro's than con's to be listed.

PROS

Wix is a solid web development platform, and to capture the whole point of this review, an overall amazing platform for any purpose! Wix provides fantastic payment plans that are affordable, provide a ton of value, and encourage growth of a personal website, wedding website, or a corporate site, you name it -- this is the platform to use. There are designated plans that are recommended for large businesses and allow for unlimited bandwidth, large amounts of content uploading, and ad credit of up to $300. There is no cap that is placed on your creativity in using this site. Wix will even supply free templates to get you started.

CONS

The only thing that I had difficulty with is navigating some areas of the page. Since there is so much that is offered through this platform, they do their best to simply the whole process and even walk you through it, some parts can be overwhelming and may take time to learn, but with a bit of practice you can learn the page navigation like the back of your own hand!

Reasons for switching to Wix

I switched from Shopify due to the fact that I was rushed to buy into their plan. I was more comfortable in working on a platform (Wix) that won't try and push me to dish out money before I am familiar with the software.

Barb

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Must Have for any Small to Medium Size Business

The savings is tremendous using the Wix software. I no longer need a custom programmer, and it saves my staff and I hours updating the web site. Their blog is very simple to set up and maintain - another plus for us as we use it on a daily basis. This software is a real time saver, the templates are professional and their support staff is very responsive and knowledgeable. I can't recommend this enough!

PROS

Excellent user experience, get started in minutes - there is no ramp up time to use this software. They have a powerful drag and drop editor , and you don't need any coding skills although coding is an option for the experienced users - a plus for any business. Make changes, add or remove text boxes, buttons, videos and more – within only a few clicks. There are hundreds of templates to choose from or you can create your site from scratch. They have an extensive help center - you can find answers to any questions and their are videos showing how to use their system.

CONS

Their SEO component is not as robust as it could be. While you can get the basics done, I struggled with trying to use advanced features and ended up using another program to do it.

Reasons for switching to Wix

Not enough features in Adobe and it was a more cumbersome software program. Their support was slow in responding.

Sarah

Online Media, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Professional Websites for the Average Person

As a solopreneur, creating a website for my online business was important. When I realized how expensive it would be to hire a web designer, I knew I needed to figure it out on my own. Wix allowed me to do that. I was surprised at how easy the drag and drop templates made it, and how simple it was to customize the templates. Often times you will be told "Don't use a template that everyone uses. But Wix allows you to take that templates and fully customize it to your brand. To make it even better, the pricing for Wix Pro is perfect. It is significantly more affordable than going through a platform like GoDaddy, and 10x easier to use.

PROS

My favorite thing about Wix are the drag and drop themes. Wix takes the website themes to the next level by allowing you to customize the template you have chosen.

CONS

My least favorite thing about this platform is sometimes the web design platform is a pain. By this I mean, while creating your websites, you will run into times where layers of your design will become jumbled, or the overlapping overlays will make it difficult to access an element or text block you are trying to move. For this reason, it is important to save your website as a draft frequently while designing.

Reason for choosing Wix

I consulted several close business friends. Many of them use Wix for their websites, so I knew if I had questions they would be able to help.

Reasons for switching to Wix

I found the GoDaddy Website Builder to be extremely overwhelming, and then when I looked at the renewable price at the end of the first year I realized it wasn't worth it for all the aggravation and then an annual cost that would quadruple.

Diogo

Photography, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2020

It helped me to build a pro looking website

It helped me to step up and build a pro looking website. After a couple of years of use, I found better options to my business, but have recommended to a friend since.

PROS

Wix is a versatile website builder, with lots of possibilities. You can build a website from scratch, organizing a main page, a blog and pretty much anything you may need. The templates also help you to have a starting point, but you can personalize most of it with what you want to communicate. If you follow the tips, you can boost your SEO, link it to facebook pixel and Google Analytics. Also, you can buy your domain together with their plan, which helps on saving time.

CONS

There are many bugs on posting photographs, especially in the distance between each photo on blog posts. It is a small thing, but, since I'm a photographer, it was a lot of wasted time solving these design issues. Also, there were some limitations on the templates that didn't help on capturing leads or building landing pages.

Reason for choosing Wix

Because, at the time I bought it, I didn't have any friends who used Alboom. But, since last year, I've switched to Alboom ProSite an am happy with the new product.

Reasons for switching to Wix

Because I wanted a better looking website, more like a pro online home for my business.

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Matthew

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2021

Great service for setting up a new website!

Overall, the ease of use and simple beauty of Wix is, for me, well worth the premium I pay. If I can pay a little extra to save a whole lot of time and headache, I do - and Wix lets me do exactly that.

PROS

Wix is incredibly easy to use, especially with Wix's ADI (Artificial Design Intelligence). I have zero knowledge of web design, let alone design in and of itself. Using Wix's ADI I was able to make a gorgeous website for my company that continues to get compliments. It's very easy to update the website with new information, which is a must-have for me. I've rarely had issues with speed or usability - Wix just works.

CONS

Wix can be expensive. The price for ease of use seems to be higher premiums for what would be a given elsewhere - specifically, higher plans within their "website plans" tier only really offer marketing incentives (in my opinion) that expire after a year of use. Sure, you get more storage as well - but $5/mo just for an extra 10GB of storage (from Unlimited plan to Pro plan) seems a little steep, given that for $0.05 I could store the same amount on Backblaze B2 and use a Wordpress instance. In short, anything beyond the basic Combo plan seems obtusely overpriced. Moreover, every single time I enter Wix to edit my site, I feel I'm met with annoying advertisements to get a custom email, get a custom domain, etc. etc. which are just advertisements for services I already have elsewhere (though lately these have calmed down).

Reason for choosing Wix

Wix seemed just easier to use, and has continued being easy to use.

Reasons for switching to Wix

Wordpress, while powerful, is simply too much for a self-employed service-industry employee to manage. Wix is much easier.

Mark

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

A solid no to low-code offering, with frequent new enhancements

Very positive for our studio's needs, where presentation and design are on par with utility. Wis is not going to work for those who are hard-core, coder-only types.

PROS

Truly a no-code option for those needing that, and a low-code option being brought up to speed with the new Velo offering. Ascend Marketing platform add-on is a good value for the faeture set. Support is almost always exceptional.

CONS

Not pleased with some of the awkward interface issues with Velo, the coding aspect of the platform. It has a ways to go before I would consider it mature and offerting some of the same parity on CMS features.

Reason for choosing Wix

All around a much cleaner UI, awesome support , rapid ease of deployment.

Reasons for switching to Wix

Joomla is clearly a sunsetting product - no major upgrade in over 3 years, the core devs seem to have lost their way. Its stable of offerings for its 3rd party component and plugin architecture is wooly and not well managed. Frustrating beyond measure from a design standpoint. Wordpress, despite its ubiquity, is still very much a coder's platform. We are moving progressivly toward low, to no-code offerings.

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Brandon

Verified reviewer

Motion Pictures and Film, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Wix a different platform that allos you to do more advancd customization

My overall experience is positive, I found support helpful when I've needed it, they have really good promo plans and that platform works well overall.

PROS

I like that I don't have to just use templates and can make almost any type of design I want if I know how to either code or I can do a more experienced drag and drop with the advanced editor.

CONS

My biggest flaw with Wix is that there is a lot of programs that can not implement with Wix because of no supp[ort on wixes end. This makes it a lot harder to implement systems that I like using and would prefer to use when searching for platforms such as rental systems, eCommerce, live chats.

Reason for choosing Wix

Mainly because at the time I could get more customization out of Wix than I could with square space. Square space works really well with using their prebuilt templates and there is a lot of really good ones. I like to be able to make something really customized so I chose wix

Reasons for switching to Wix

Godaddy platform was very slow in handling my site, and using WordPress I found there were to many issues with incompatibility or issues where I changed something and it made the site a lot slower without realizing it.

Veronika

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Everybody can become website designer/builder with WIX

In addition to offering fantastic products and services, Wix is also available to assist with technical problems or questions about setting up an online store, for example. Wix features an integrated live chat feature where you can quickly receive answers to your queries. Every time I've needed to use the live chat feature, a helpful customer support representative has welcomed me and done all in their ability to answer my question or resolve my problem. When a problem couldn't be resolved right away, it was escalated to another department, and I almost always got an email from that department the next day or so. The email was often sent to let me know that the problem had been resolved. WIX is great! I love it. They are hands down one of the best website companies with the best customer service team out there.

PROS

Wix has excellent customer service, and I've noticed that it keeps improving over time. My page now has a simple Google calendar integration that is useful to our neighbors. The capability to specifically alter the website's mobile version is one of my other favorite features. It has a ton of templates and capabilities, is simple to use and onboard, and has outstanding documentation.

CONS

I couldn't really think of any things he used to build his website that wouldn't be beneficial to any firm. The only problem I occasionally encountered was that Wix occasionally has internet connection slowness and takes a little while to load. However, I've only seen this problem twice. As I previously indicated, I had no problems integrating with the business procedures I was already using.

Reasons for switching to Wix

I saw the add on youtube, so I gave it a try because it seemed easier and more flexible.

User Profile

Scott

Verified reviewer

Computer Software, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2018

Wix websites for beginners to experts!

Great experience with Wix, I would use this, and have suggested it to many of my friends. The ease of use, for an intermediate website person like myself made it a no brainer. I was really happy with the support as well as the tutorial videos and step by steps that Wix provides in order to make your job easier are great. I update my website every week, and Wix is so easy to do it on. I use google docs and excel sheets that are linked to my site, and display without issues. Wix makes making Websites easy!

PROS

I created my first "real" website using Wix. I inherited a site that has been previously been posted on a different out of the box site. I looked at the other provider, and just felt the options were really limited as to what I could do, and what I wanted to do with the site. I wanted to take what we previously had, and take it up a notch. I wanted to add menu items, forms, video, pictures, and more. I started from scratch with the Wix template, and went from there. I wanted a menu option at the top of the page, but I wanted to have options on how I wanted that menu to look. Wix had a ton of templates you can choose from for menu's as well as page feel and look. You can also upload your own background (which I did) to add a theme to your site. I run a men's hockey league, so I added a rink background to our site. I was very happy with the many options I was able to choose from in order to create the site. You can also add a page from this menu, hide a page, delete a page, or re-order how you want the pages to be displayed on your site. We run a spring league as well, and during our Winter league, I can hide those pages with ease, and just un-hide them when we are ready to start up our spring league. Migrating my site from the old host to Wix was seamless as well, and Wix has many tutorials to help with all of this. It made moving my site very easy, and the video help was great!

CONS

You are limited to only so many forms on your site, as well as fields. This was the free forms, that you get with the site. You can pay for more fields, if you need them. Also some add in's cost money, but the ones they provide for free did the job for me.

Andrea

Design, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2019

Wix: Not as good as WordPress... arguably better than SquareSpace (that's right. I said it!)

I have designed two websites with Wix. I am extremely pleased with how one website looks and with the email campaigns that have been super easy to set up and send out. That client needed a beautiful site and email functionality. Wix was cost effective for this purpose and she is able to make minor changes even though she is not tech-savvy. My other client needed shopping cart functionality and already had his site made at Wix. I made the site look nicer and loaded all of his items into the cart... but Wix could not handle the size of the store. The site works and looks great, but he had to use Shopify for his purposes. Overall, I choose WordPress because, as a designer, I need 100% functionality and the ability to do anything my clients need. Out of the box, Wix can't do some of these custom things. But I have no problem recommending Wix as the CMS to use when you are not a designer and you can't afford SquareSpace (nor should you use Squarespace because, despite SqSp marketing, a developer is required for simple changes). I am not a fan of Squarespace. So! Use Wix if WordPress is too big of a beast. :)

PROS

Wix is easy to use. It is a WYSIWYG CMS that handles everything from design to email campaigns to shopping carts. It features a number of different styles of photo galleries and offers a large range of word processor-style copy options (compared to Squarespace). Dragging padding is easy, searching for high-quality photos and videos (provided by Wix) is easy. Font options are plenty. Wix allows you to upload your own photos, which are stored in an image gallery for easy selection throughout the design process (Squarespace does not have an image gallery which means you have to upload the same image multiple times whenever you need it which is extremely slow and frustrating). Changes can be made per item per section allowing 100% customization (Squarespace applies changes globally and code is required for per-item changes). Wix is closer to WordPress than SquareSpace when it comes to being able to do whatever you want to do to get things exactly as you want them without using code. Wix uses plugins for added functionality (Squarespace does not have plugins available). For a beginner, Wix is a great CMS.

CONS

Wix is not WordPress. It is designed for beginners to make all of the basic things anyone needs as easy as drop and drag. But WordPress + Divi theme is the best choice if you aren't afraid of a little learning curve. Wix's shopping cart functionality is not powerful. I made a store with a few dozen choices that had a handful of options each. This crashed the cart. If you have a handful of items to sell, Wix would be fine. Otherwise, use Shopify.

Reason for choosing Wix

A client already had a site at Wix that needed modification. Another client wanted to be able to make her own updates and Wix is a simple interface compared to WordPress. For non-designers who are not tech-savvy, I recommend Wix because of the ease of use and the email marketing ease of use. Plus, you don't need a separate Internet Host Provider (ISP) because Wix hosts your site. It's an all in one.

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Chloe

Verified reviewer

Research, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed February 2020

Nice Basic Way to Start Out Making Websites, but Only Covers the Basics

Wix is great for first-time website designers and people who don't want to spend much time putting up their website. The cons are that it does look less nice than websites made on other platforms, there are fewer features you can customize to your website, and their customer service is subpar.

PROS

Wix is a very easy tool to use to develop your website, especially if you don't want to pay for a domain name then you can create a free website under their company it will just start with www.wix.com/(your website title). It is great for beginners just wanting to get their feet wet in website designing, which is exactly how I started using it.

CONS

Other Softwares like Wordpress are much more user-friendly, many more themes and free add-ons to make your website much more customizable. The biggest con for me is their customer service. Instead of BlueHost, Wordpress, and many other website developing platforms that provide you a number to directly contact their customer service whenever you want, for Wix you have to fill out an online form and go through all the hurdles of them showing you "is this what you were looking for" to the basic questions before you get to schedule a time when Wix can call you. This might be fine if most the issues users had were very basic (like I said this software is for beginner website designers) but anything more complex than "how do I make a new page" quickly turns into a whole ordeal of jumping through the hoops and waiting for them to call you back. Additionally, if you try to move your website to another website platform (like WordPress) they give you even more problems. Personally, when I tried to move my website out of Wix because I wanted more features, I scheduled a time for Wix to call me to assist and they never even called. I ended up having to have the company I was switching the website into to help me!

Ngonidzashe

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Honest Wix Review

I have a few online Wix stores that I have created, the overall experience was great but it is a bit expensive if you do not require most of the features they offer. Some of the most important features such as your domain are in the highest plans which can be quite pricey if you do not need to use a majority of their features. It is great for an online store rather than a website that only provides information and does not require purchases.

PROS

Wix has an array of features that allow you to manage your website, your content and your products if you are running an e-commerce store. The best feature is the ability to integrate Wix with so many other useful apps for your website such as Google Analytics, MailChimp, Ecwid etc. This allows you to not limit the capabilities of your website and the user experience it can provide for your viewers.

CONS

It is not user-friendly for someone who is not familiar with or has never set up their own website with the necessary apps and Wix tools that are needed to create a website that is autonomous as the user needs to manually integrate Wix with these apps especially if the user does not know what those apps are for and how to use them once they have been integrated.

User Profile

Godswill

Verified reviewer

Graphic Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Review for Wix.

PROS

Wix is a popular web development platform that offers a range of features and tools that make it easy for users to create and manage professional-looking websites without the need for coding knowledge.Some users may appreciate Wix's user-friendly drag-and-drop interface, which allows them to easily add and customize various elements on their website. Others may find the platform's wide range of templates and design options useful for creating visually appealing websites that reflect their brand and style.In addition, Wix provides tools for SEO optimization, social media integration, and e-commerce functionality, which can be helpful for users who want to increase the visibility, reach, and sales of their website.Overall, Wix offers a comprehensive set of web development and management tools that can be useful for a variety of purposes.

CONS

It is difficult to generalize about what I like or dislike about the software, as opinions and experiences can vary significantly from person to person. I had a positive experience with Wix based on the fact that I'm a designer and digital marketer, but others may have had negative experiences.One potential concern that some users may have about Wix is the cost of using the platform. While Wix offers a range of pricing plans, including a free option, some users may find that the cost of the paid plans is higher than they are willing to pay.Another potential concern is the limited flexibility of Wix's templates and design options. While Wix offers a wide range of templates and design options, some users may find that they are not able to customize their website as much as they would like, or that the templates do not meet their specific needs.

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