This software is taking me from several huge spreadsheets and no photos to a streamlined, searchable, history tracking, photo attached inventory system. No longer do I have to track multiple files and spreadsheets. It is all in one place.

It is FAST and very simple to use. I can change records so easily if I need to correct or edit anything. Adding custom fields is great for unique data. Searching is with the ability to search multiple terms at once. Filtering allows me to further 'drill down'. The three different types of items make it simple to separate company owned, client owned and disposable inventory. Adding photos and other documents is also very easy. Managing photos is fairly simple, but see 'cons' below. User permission has a very deep control mechanism allowing viewability to be finely tuned and managed as needed. The cart feature is awesome for checking out multiple items at once. You can then check in the same cart for fast returns. Searching with the mobile app via text, or scanning QR codes is blazing fast. Zero time is wasted waiting on EZO. Any lag is all on me. I use this software to track items in a photo studio, the things that belong to our clients that we are photographing. As such, we must isolate those items so that there is no client crossover. This works great!

As of this writing (5/2018) the view is not 'responsive' to your screen size. It is also not possible to manually resize column widths. Some views allow you to hide the right sidebar while others do not. This is promised to be an updated feature coming in 7/2018. When interacting with individual records after a search, it is not possible to return to the search results. The search must be repeated. There is no feature to create shelf barcode or QR code labels. Must use external software, but you can easily link those, one by one.

It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system.

Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI

There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.

It is good but some spaces for improvements.

Customizable fields good speed and performance to accessing

support knowledge base are not precise (e.g. I take long time to find how to change customise fields setting.)

It is very helpful to be able to look up an asset by serial number, asset id, comments, etc.

I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department.

I like how user friendly it is. I'm able to easily utilize it's feature both on my computer and on the Mobile App.

I wish that they offered a GPS feature for assets managed with EZO.

My overall experience with EZOfficeInventory has been positive. The software is user-friendly, efficient, and has greatly improved my asset management process. It has been a reliable tool that has saved me time and provided valuable insights for better inventory control.

I love EzOfficeInventory because it simplifies my asset management, streamlines workflows, and saves me time and effort.

One aspect I disliked about EZOfficeInventory was its limited customization options for certain features.

Great product to use in the field. Great to keep your equipment and assets organized

Loads slow sometimes. Can use an upgrade to the user interface for the iPhone

good

easy to use, many options to describe inventory

integration with other apps, search function

Good value for money. Quick and nice customer service. They respond within the same day and are very solution minded.

It is relatively easy to get started setting up assets etc. in the system. As with most (all?) platforms it takes a while before your are 100% comfortable how to handle the different situations in the system. We use the QR scanner app which works flawlessly.

It is OK intuitive to use - but not perfect. The UI is not a big issue - but it can be improved.

The software is very easy to use and accessible from many platforms including my iPhone

Took a little bit of time to figure out best way to enter the deployment inventory

Easy to use, majority of the time I am putting in inventory or take inventory out. Helps with organization because we are worldwide and helps know what is where in inventory.

How I can see what I have checked out or what is under my name when looking for inventory product.

Some questions when putting in inventory is not necessary. Aside not many other things we search for in the website.

Its been a great experience I can see how the EZO team is very eager to help meet our individual business needs

The ability to customize the details and make it fit our use needs; the customer service and implementation team

It's pretty rigid in terms of calculating depreciation.

It’s easy to use and can be used anywhere with your mobile

Too much options to decide and sometimes it takes time to load the app

This website is extremely easy to use and understand, and is perfect for a student like myself.

Requesting equipment could be challenging.

The setup was super easy. And one of the big reasons that we picked EZOfficeInventory is the ability to check in and out devices. Oh, and the depreciation value too, when terminating employees want to purchase their current laptop, we can give them the real-time depreciated value of their device.

It was the GUI, but then it isn't a con anymore since the update.

The software we were using before the switch was incredibly complicated, and while they advertised being able to customize, it was very minimal. The software took too long to do anything, and there was so much back and forth between screens within the software. With EZOffice, I can edit pretty much anything from one single screen, I can do it in bulk also if I need to change a lot of items.

I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.

I have honestly had no bad experiences with EZOffice

The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with [SENSITIVE CONTENT HIDDEN], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.

Easiness of use, unlimited users for lower cost than other softwares.

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

We can now more accurately manage and track our inventory, much better than we could with Spiceworks. The support is great, mobile app needs more work but unless you are on-the-road sysadmin, web browser site works perfect.

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

The mobile app needs more polishing to substitute working from the browser.

We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

* We now have an "Asset Tracking Database" that provides listings for Disaster Recovery. * We can locate assets that have been Checked-out. * Too involved in keeping an asset database for out 75 PCs.

* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office. * Create a report for insurance claim after loss. * Tracks asset assignment to sites/individuals via a Checkout/Checkin model. * Handles concurrent users and conflicts. * Custom fields can be created to handle the need to store additional information.

* Had to create many Custom Fields for simple PC asset tracking. * Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen. * On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom. * Layout of asset display screen is not configurable. * Pricing model is based on number of users configured not the amount of data stored or the databases used. * Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking. * All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

Integration was a big issue for us. We had separate programs for inventory, work orders and still had to use hard copies in the field. All of that changed for us with EZOfficeInventory. I had a great Sales person and The Gentleman I've been working with as a consultant has been amazing. Overall I could not be happier with the product at this point.

I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.

When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

This is a great system. Unfortunately I have nothing to compare EZOfficeInventory as the system we used before was just a spreadsheet. EZOfficeInventory has change the way we manage all our IT equipment and now our Finance department is notified when equipment changes hands and knows exactly where everything is. I do have a few issues with the system but they are minor complains. You can only view 25 items at a time which makes things difficult as we have over 500 items entered into the system, you are really limited to the search function to look for things, although it does work well. When clicking on items in your inventory it opens to that page. I wish it opened in its own window because when you are making changes to that item, you have to click back several times. I also wish there was a way to separate the inventory completely so that certain categories can have their own separate asset number. Our Finance department expressed interest in using this system to inventory our vehicles, but I cant really do that as it would mix with our IT's asset numbers and I'd really like them separate. I've only contacted Customer Support one time but they were quick to respond and resolve my issue. If you are still using a spreadsheet to keep inventory I highly suggest trying out EZOfficeInventory as it is a great system to use.

It does what it is advertised to do, I like that there are alerts setup when changes are made, and I can easily pull up reports when needed.

I've expressed this in my review.