Google Forms
About Google Forms
Google Forms Pricing
Google Forms is free as part of Google's online suite of tools, Google Workspace.
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for Google Forms
1 - 5 of 10,752 Reviews
Marcie
E-Learning, 1 employee
Used more than 2 years
OVERALL RATING:
4
Reviewed November 2020
Convenient and Versatile
Tony
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2020
Managing Customer Happiness with Google Forms
Using Google Forms is quick and easy. It's also free, so for companies on a budget you can build fantastic survey forms without having to pay for expensive systems. It's really easy to set up and really quick to deploy. I highly recommend this service o all my other clients.
PROSGoogle Forms makes creating online forms a breeze. We use the forms for multiple purposes, but our main purpose is to collect and collate Customer Happiness Indices. It took me less than 10 minutes to set up a form and we tag it in the signature file of our customer support emails. What makes it really great is that I can see the individual entries, but I can also get a graphical representation of responses. This allows me to quickly glance over the results if I want a quick synopsis of how my team is doing, or I can do a deep-dive and see what's really going on inside.
CONSOne of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring. It would be really great if Google would provide more templates, or allow users to build and upload their own CSS templates (a bit advanced, I know), so that the forms fit in better with our corporate customer image.
Reason for choosing Google Forms
Price was a big factor. I didn't want to spend money on something and not know what the response for users would be like. The other is that it is really simple to use. It took me less than 10 minutes to set everything up, including adding it to our company signature files.
Sheena
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2024
Great product
My overall Google forms experience have been fairly good with no complaints
PROSThe form are easy to find and user friendly
CONSI really did not have and cons or found any so far
Eduardo
Computer Networking, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2021
The simplest way to create a form
In my case, I have been using this tool for a few months combined with advertising on Facebook and Instagram and the conversion of potential clients has been very good for me, since it is free and it does not matter how many people enter, also that the answers arrive directly to my email and a google spreadsheet is automatically generated with the form data
PROSHonestly, until recently I underestimated the power of the simplicity of this tool, probably due to the aesthetic issues that are not the strong one but I have achieved a great conversion of clients due to the ease and the free system of this tool
CONSI would say that the graphic part is what I like the least, as well as the functionalities part, where compared to other tools it has few options in terms of the questions that can be added.
Reason for choosing Google Forms
I had had previous problems with the amount of forms that could reach me per month due to the payment plans, so I decided to use the free benefits of google forms
Reasons for switching to Google Forms
In the forms.app application I found the problem that they limit the number of forms that can be signed according to the version you hire and the price of the plans I consider to be quite high, so I decided to take advantage of the free benefits of google form
Kayla
E-Learning, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2024
A practical tool for small to medium-sized businesses
This is a simple, easy-to-use solution for small businesses ready to implement surveys and forms into their work without generating more business expenses.
PROSGoogle Forms is a free solution for businesses that want to be efficient with their software expenses. I can send surveys and get contacted by quality leads without needing to learn to use other software such as Airtable or SurveyMonkey.
CONSThere are few design options, so if branding is a big part of your professional online presence you may need to go to a paid software for this.
Reason for choosing Google Forms
Google Forms was free and didn't place restrictive limits on how many forms I could make or have active at once.