The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware.

WebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed.

My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Extremely fast, real-time updates and easy to use!

Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.

Suggest a 30-day trial version of software for new users to compare with existing protection platform software.

You can scan and restart a device remotely.

You can monitor all the devices online via the Webroot dashboard.

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

I personally like it. It makes me feel more comfortable and relax when I shop around online.

1. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers. 2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done. 3. You can schedule your scanning time for each day. 4. It offers identity protection.

The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.

I like that the deployment of the software is smooth and innocuous. It's easy to install and setup on a network.

If you run apps that are custom built this app can either block those from working all together or bring your system to a grinding halt. Having to go through the process to white list an app can be daunting. It's possible and support responds, but it's usually to request log files and then they request a reinstall. This is followed by alot of back and forth until it's escalated and they find the root cause of the issue.

Webroot has great customer service, but like many companies these days, it not easy to "touch" anyone. Submitted emails are promptly answered and usually instructive - just don't expect to talk with someone.

In the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system.

There have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances.

We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost.

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy, but since it is not 500GB, like some of the major players in the space, it works really well. Support has been good for helping us with some detections but the lack of fixed IP space for the clients to connect to is frustrating. And installing with the proxy setting is not always consistent.

The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.

It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines.

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.

The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.

There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.

It has been a great value for money and helped us keep our clients secured and satisfied. Helped us monitoring and managing devices.

Easy to install, manage and monitor. Really time protection and updated on cloud base. Threat intelligence working really good. Admin center easy to use. Can create group for each client.

Admin center sometimes keep computers been uninstalled. There is no report of devices been offline or not connected to database. If they can offer mobile devices protection

Webroot proofs to be a cost-effective alternative to the main contender software on the market.

We have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop. The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly. Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases.

There is not much to add in this column. The software is well rounded.

Have called in for support on numerous occasions & each & every tech has been able to solve my issues.

after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.

Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.

Efficacy, ease of use (It's set and forget), web threat blocking is second to none. Centrally managed through a console and no definitions to download on the system making it the lightest in the world.

The product is the lightest in the industry and all management is done through a centralized web console. Efficacy is one of the highest in the industry as well. The Web Threat Shield and Webroot's cloud intelligence is very good at keeping you away from nasty internet sites that contain malware payloads.

They just need to integrate all of their product portfolio into the Global Site Manger console. Other than that, it's a perfect fit for MSP's and home users alike

I love webroot. It gets the job done and isn't invasive like some softwares.

Webroot is great for protecting devices and programs. It can detect viruses even from trustworthy software. .

Like most antiviruses, it focuses more on attacking the virus once you get it than preventing it besides telling of potential risk.

Webroot SecureAnywhere Endpoint Protection was installed on my laptop in the BestBuy store when they repaired my laptop about 7-8 months ago. Since then, I haven't had any issues pertaining to my computer's security.

I have used it for less than a year. I haven't seen any issues so far.

It allowed for quick PC diagnostics prior to the expiration date on the software.

The software conducts regular scans on your PC to ensure everything is in working order. This is extended past viruses to include spyware and malicious software and Ad's. For those who need an automatic scan done occasionally, this software is recommended.

After the purchase period, the software needs to uninstalled or renewed. However, the software cannot be uninstalled from your PC if needed. If this happens to be the case, keep it disabled while your new scanning software is active.

It works very well, never stops protecting your device and is easy to install if you follow the directions specifically.

I buy this product every year for my computers. It works well with all of our computers and you have the option to use it on cell phones and tablets as well. You have a lot of options with this software, the standard ones of setting times and dates to run scans for viruses and you can localize files to scan a specific area if needed.

The re-subscription price is double the initial price