Procore
About Procore
Procore Pricing
Procore provides enterprise software sold by annual access agreements for unlimited users and data. Contact Procore to get a demonstration of the software and a price quote.
Free trial:
Not Available
Free version:
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![Procore dashboard](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e4173bf-77ee-4431-b016-520f7d950cbd.png)
Most Helpful Reviews for Procore
1 - 5 of 2,669 Reviews
Brett
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Procore has given us as a small company the power to give customers a high level of confidence in us
Procore has given us as a small company the power to satisfy customers and develop a high level of confidence in us. The visibility to the customer of the project has been a great asset for them to not even have to visit the jobsite unless desired. My superintendents are able to utilize the functions and areas of Procore to help keep the project on track and document any problems with much less effort than previously. This in turn allows them to focus there time in the field and increase quality, safety and a team environment. The external added benefits have been a huge part of our company success. Procore is always improving and providing us with opportunities to streamline our processes and find ways for us to continue to excel. We implemented the Quickbooks integration and the financial tracking and oversight that this provides has been extremely valuable in controlling costs.
CONSThe only downside that I currently have with Procore is that they continue to develop more tools than we have been able to keep up with implementing!
Patrick
Architecture & Planning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
An Architect's Perspective
Overall, I'm lukewarm to the idea of using Procore, but when a contractor offers a credit to the Owner to use their already established program versus setting up the project in a different software package it's hard to argue with that benefit. I still do not use Procore for field reports and punch lists as I think there is other software out there better suited for those applications.
PROSAdmittedly, I fought the use of Procore by my firm for a while. As it became a more prevalent tool used by contractors on my projects on a regular basis I was more or less forced to learn how to use it. In the end, I'm moderately satisfied with the functions that I'm most concerned about as an architect such as tracking RFI's and submittals, creating custom logs and tracking field issues. The bulk of the set up work was performed by the general contractors in each instance as they are using the software for accounting purposes as well. The ability to track drawing changes and updates is also very handy.
CONSWhile I am still happy to use this software to make the contractor's life easier, it is still a bit cumbersome. The ability to apply multiple sorting fields to RFI's and submittals is a nice feature, but cumbersome to load on the webpage. At times it seems that there are perhaps too many options, especially when trying to create something simple such as a "Open RFI" template to use for meetings. And speaking of meetings, the meeting minute layout within the program is, to put it mildly, garbage. The software is clearly written with the contractor in mind, as if the CA process on the design team side is almost an afterthought. On my most recent project, I had to work with the GC and Procore in order to have the proper RFI and submittal routing established so items don't sit in limbo and become late.
Reasons for switching to Procore
The sole reason for the switch was the credit provided by the GC after bid for the use of Procore versus other products.
Tim
Construction, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2024
Buying Procore Was a Mistake!
It was truly awful. Their salespeople make you think you're making the best decision possible. The second they have your money, the whole dynamic changes and you're on your own. Good luck calling their technical support line. If they answer, you'll get a person who likely has never even used Procore. Procore failed at every single level and I can't recommend enough to go with UDA ConstructionOnline. It beats Procore in every facet and their customer support is a thousand times better.
PROSTruthfully, nothing. I was so disgusted with the whole thing. We spent six months trying to get Procore's customer success team to get us functional but it was nothing but problems and delays. Multiple times per week we sent them messages with all the error messages we were getting and got a bunch of "We'll get back to you" type responses. Truly the worst customer service experience I've ever had.
CONSEverything. For starters, I really disliked their refusal to refund all the money I paid them after complete failure on their part. We spent $20,000 and got literally nothing for our money besides wasted time and frustration.
Reason for choosing Procore
I chose Procore because their salespeople convinced me it was the best option on the market that would provide my business with more resources than any other option on the market. That was wrong and they did not follow through on any of their commitments. It was the worst business decision I ever made. UDA ConstructionOnline is vastly superior and I highly recommend it over Procore.
Pedro
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Procore does it again!
Manner in which we can save documents in folders and make them accessible to all users. Also, financial tools are strong and consistent in interface.
CONSInspection templates can be made much easier to import. Create more standard templates to import.
Daniel
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
GC Using Procore
Overall, our users love it, and it has empowered our project teams from the office, to the field, to external parties.
PROSGreat brand known by all. They offer fantastic support and amazing PM tools to empower project teams, from accounting to the field.
CONSFinancials can be a bit difficult to implement and train users on and accounting integrations may fall short in certain areas.
Reason for choosing Procore
Same cost but more integration capabilities and stronger brand.
Reasons for switching to Procore
It was PlanGrid at the time and fell apart once taken ove by ACC.