I felt the back office experience was a bit disjointed.

The software is very user friendly and colorful. It is easy to navigate each of the areas and their customer support is always available.

Overall this is a great tool with room for improvement.

I love that they listen to what you need, and will make changes to the software so it works for you. AND they are all very friendly to deal with.

What I like most about CRO is that entering services is super quick. The different report that they offer are great as well.

They are very open to suggestions on what the customer needs to make the program work best for them...Really great program and customer support.

The dispatching has been very helpful and seems to work very well.

The pricing formula is fair and friendly. The software is supported by the various leading platforms such as Windows etc.

They work with us to make the system function better and encourage requests for new features.

Easy to use, well priced, excellent customer service.

The features line up well with what type of business we do. The team at CRO have been outstanding to work with.

I should have been the one reimbursed for the training because it was such a painful waste of my staff's time.

Support team have always been great with help.

Never sign a non-refundable contract when you have no experience with the software other than demonstrations--that was our very painful life lesson.

What I like most about this product is that it's easy to use and you can login anywhere.

The biggest complaint I have is the lack of a written manual. Not every one is a visual learner.

A close competitor, CORE software, has a way to tokenize cardholder data and is PCI compliant. Tech support was frustrating to work with.

I love the ability to easily see the customers history right on the main deployment page for that customer (customer information).

Now that isn't a huge deal but if I hadn't of noticed we would have missed clients since they weren't on his driver app under his truck.

We have been able to track our drivers routes and find wasted, lost time. We finally have a realistic list of assets and where they actually are.

The developer should consider introducing the billing features to aid in processing of dispatch of many waste truck hauliers.

Great! like all software there is a learning curve and sometimes the way things are done in the app are not  always that instinctive when they could be.

CRO is the best dispatching software I have ever used. It is so easy to use and has made my work life tons easier.

Pretty reasonably priced. Great to have GPS without having to have a seperate system.

I had my doubts at the very beginning and started to express my frustrations within the first 30 days. I told them after the very first training session that I no longer wanted the billing piece.

Customer service is excellent and the software features/functions make the work place efficient. Software is simple and streamline making it super user-friendly for both drivers and dispatch.

They are a great company to work with. Always willing to listen to an implement ideas i to their system.

CRO is very user-friendly and intuitive. It really helps our business run smoothly.

Helps monitor truck use ,both economically but also aids with communication.

They are revolutionized dispatching software. It is a brilliant software and I love using it every day.

If we didn't have CRO we wouldn't have been able to grow our business as quickly and successfully as we did.

All stats about assets, asset history, customer information, and even driver feedback get recorded effortlessly.

The ease of prorated billing is a nice feature.

Great turn to turn directions. Love the iPad features for drivers.

The mobile app is useless. The signature function doesn't show up on the final invoice that is sent to customers.

Service Core is actually a great tool. We actually went from a paper system to service core.

Um, I find it hard to change out the dumpster numbers (if I have rented one and the wrong unit was moved).

The look of the program from the office view and ipad view is really simple, neat, and easy to process quickly. I also love the sliding job around on the calendar feature.

ServiceCore is VERY user friendly, which I appreciate greatly.

Each is easy to operate/understand. We have been able to easily customize features to compliment our business practices.

It seemed easy to integrate our equipment and daily activities with this software.

I like how easy the scheduling is. I also like how I can see what is happening for the entire week. The click and move option is the best part.

Missing many accounting features that one needs to run with full functionality. Invoice does not open in the amount of a refund.

The ease of setting up and using this software is amazing. So easy to understand and use.

I like the map feature on the schedule screen that allows you to rearrange destinations based on the actual location. I also like that there are several views available for the schedule.

Pricing is GREAT, service is GREAT, and I will definitely be a long-time customer.

It has to be VERY specific - this is frustrating when trying to find an existing customer.

I like that this software is easy to use and driver friendly. It is easy to navigate through the system.

User friendly and easy to figure out. I didnt need super extensive training to do simple things.

Training was less than stellar and the lack of financial reports makes it difficult to do billing, customer ledgers, and pulling up accounts based on billing type.

I have to say that Customer Service has been a key. The support we got at the beginning with [SENSITIVE CONTENT] and the support we get from the Support Desk and [SENSITIVE CONTENT] has been great.

Overall as a company we are satisfied with the program.

I'm disappointed in how ServiceCore has currently responded to this impact to our business.

Overall the feeling is being stuck. It's horrible and aggravating to use.

We needed a software that could do both and have been disappointed in the dumpster management that is featured so far.

If we can find another platform that will be easy to migrate to, we definitely will. Unfortunately it will take many man hours because of ServiceCore's complete disaster of our quickbooks.

We love the scheduling and ease of use of ServiceCore.

The customer service support is amazing and always responsive. It's easy for the drivers to pull up the app on their phone to see where they need to deliver to or to see customer information.

Ease of use and full integration with dispatch and accounting.

We have been so impressed with ServiceCore. It is easy to use and helps us keep track of all of our dumpsters.

Very quick to respond with questions & very Helpful staff.

So leaving real time notes or information for the office is great along with photographic evidence for the office when a customer calls with an issue its great for the technician.

I have used ServiceCore for _1.5__yrs with some growing pains, but ultimately great customer service to resolve any issues that occurred.

US Dollar

CRO Software is a cloud-based route planning solution that provides routing, invoicing, dispatching and asset tracking. The solution is designed for various sectors such as rentals, construction and demolition, oil and gas, waste and recycling, service and landscaping.


CRO Software offers services such as waste and recycling, bin services, steel recycling and site services. For dispatching, the solution provides features including asset tracking, GPS tracking, inbound scheduling and mapping. Also, functionality for automatic routing enables users to build virtual routes using various route zones.


CRO Software has apps for drivers that provide them with real-time data, shift logs, chat systems and alerts. Automatic billing functionality offers customer pricing, product pricing, asset type pricing and QuickBooks integration. With the help of an invoice processing feature, users can edit, save and send invoices. Also, the solution has a dashboard that allows users to generate reports on transactions and schedules.


CRO Software provides mobile apps for Android as well as iOS. Support is available via online help desk, demos and phone.



LongDescription

Purchase Order Management

Barcoding/RFID

Barcode/Ticket Scanning

Fuel Management

Integrated Cameras

Activity Tracking

Dispatch Management

Real-Time Monitoring

Disposal Management

Order Management

Reservations Management

Customer Accounts

Customer Database

Waste Disposal

Waste Tracking

Barcode Recognition

Scheduling

Accounting

Service Call Management

Mileage Tracking

Inventory Tracking

Logistics Management

Performance Metrics

Routing

Historical Reporting

Territory Management

Emergency Dispatch

RFID Scanning

Residential Properties

Asset Tracking

Alerts/Notifications

Container Management

Scrap Recycling

Work Order Management

Billing & Invoicing

Customer Management

Expense Tracking

Vehicle Tracking

Commercial Properties

Equipment Tracking

Appointment Management

Receiving/Production Management

Job Tracking

Driver Management

IT Asset Tracking

Drag & Drop

Location Tracking

Inventory Management

Check-in/Check-out

Live Driver Tracking

User Management

Customizable Reports

Calendar Management

Customizable Fields

Data Import/Export

Multi-Location

Fixed Asset Management

Reporting & Statistics

Billing & Provisioning

Reporting/Analytics

Employee Management

Route Optimization

Geographic Maps

Route History

Mobile Access

Activity Dashboard

Mobile Alerts

Task Scheduling

QuickBooks Integration

Route Management

Real-Time Data

Real-Time Notifications

Real-Time Updates

Third-Party Integrations

Maintenance Scheduling

Electronic Payments

Payment Processing

Job Management

Compliance Management

Fleet Management

Vendor Management

Plastics Recycling

Contact CRO Software for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cro Software Solutions

In Person

Live Online

Webinars

Documentation

Videos

Get More Done. Stress Less.
Supercharge your liquid waste or roll-off business with one tool that cuts wasted time, manages jobs, optimizes routes, tracks inventory, and automates billing. That's more revenue, happy staff, and satisfied customers.


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