All Plytix Reviews
1-25 of 79 Reviews
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Steve
Retail, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Fast and Flexible!
Abigail
Verified reviewer
Automotive, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2020
Brilliant PIM and five star customer service
Plytix has proved invaluable for us when migrating from Magento 1 to Magento 2. The ability to adjust the setup so easily within our own team has saved us both time and money. The team at Plytix is incredibly friendly, knowledgeable and eager to help.
PROSPlytix is so easy to set up, use, and adjust to our ever changing needs. The ability to map the headings over for each channel has saved us hours of work when migrating from a Magento 1 to a Magento 2 site.
CONSThere are some features missing that would be useful for our company, however we know these features are in the works and hopefully will be coming soon!
Reason for choosing Plytix
The value for money you get with Plytix is brilliant, and the ease of setup was a big draw to us. We have tried many of the other PIMs available, but within our industry it is difficult to find an information management tool that works for the vast amount of complicated data that we deal with, thankfully we found Plytix!
Vendor Response
Hey Abigail! Thank you so much for your kind words and feedback, our customer success team will be delighted to hear this! We're looking forward to continuing working together.
Replied April 2020
Tamara
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Al Makaan AE review of Plytix
Love it, very supportive team and a very powerful tool. The Plytix team is always trying to develop the platform in way to make our lives easier!
PROSWe have a huge catalogue of products of over 9000 products, what I like the most about it is that it has gathered all the scattered data we have in drive, ERP system in one place, now we have all the data of the products, all the digital assets, all the marketing material, pricing , stock and the files and technical data sheets of the products under one umbrella and in one place. It made our lives much easier and made the work much faster, it takes now a minute to export all the required data we might need for our wholesale clients or for our retails and e-commerce customers. We also love the brand portals and how it made life easier to our agents in different countries, as now they have access to all our data by minute from their phones, it's very practical and easy to use, I love PIM! :)
CONSThe only thing that we are facing issue with is the filter/search, where coming back to the previous page won't keep the searched result or filter saved, and we need to redo it all over again, we believe Plytix team are already working on it, hopefully it'll be solved soon :)
Vendor Response
Hi Tamara, it's lovely to read that you love PIM now and how it has made your lives so much easier! :) Our team is aware of the feedback you are sharing with regards to the filter/search function and hopefully you will see this improvement coming up soon! :)
Replied November 2023
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
I use PIM daily and am satisfied with the experience so far. Previous user of Salsify.
Plytix PIM helps me organize and work within my business's inventory quickly and easily.
PROSI like that PIM is the kind of product that can be adapted to meet the needs of my business and that it organizes the information for each product quickly and easily.
CONSPlytix lacks crucial NEXT BUTTONS that make moving from one product to the next in a group a process that can either be a. smooth and easy or b. a repetitive task of jumping back and forth in the same two pages repeatedly.
Bashar
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing Experiance!
I'm not the type of person who writes reviews about products or services, but for this software, I am happy to share my amazing experience and recommend it to all the companies who are searching for such product.
PROSLiterally, everything is perfect, the account manager support, the PIM system itself, the way I can create my own catalogs in just a minute, the brand portal, the assets management, the data management, the channels.This system saved me a huge amount of time listing my product on any e-commerce platforms, sending updated daily lists to our customers, or creating catalogs.
CONSit's hard what to not like about this system, but If I'm going to pick something, it's going to be the filters that keep resetting the filters on the brand portal every time I click on a certain product or go back to the previous page.But they promised me that it's going to be solved soon, as they're bringing new modifications to the brand portal, and I hope it will be done very soon.
Vendor Response
Hi Bashar, we're over the moon to read about the positive experience you're having with Plytix! :) These kind of testimonials really make our day, we're happy to see how plytix has improved - to say it in your own words - basically everything! :D Thank you for sharing your feedback about our filter function in the brand portals, we're keeping this in mind for further tool enhancements
Replied November 2023
Robert
Food Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Indispensable, and just works
We have a lot of products, an exceptionally large number for our small store. Many of the products have lots of variants. When we first tried to open our Shopify store, getting all those products live, complete, and updated, was impossible. Plytix has made product management systematic.
PROSI tried a few PIMs before we settled on Plytix. Plytix Just Works. Integration with Shopify, our most important platform, is complete and bug-free. Also, support is fast, and the support folks really know their stuff.
CONSI haven't learned how to use Plytix Asset manager. We use it, but I'm sure we could use it better.
Reason for choosing Plytix
Plytix worked. Other products I tried didn't. Plytix provides great customer support, and many, many great videos explaining how to use the features. Also, Plytix worked with me to find a price point that fit our business.
Vendor Response
Hi Robert, thanks a lot for your review! We're super excited to hear that Plytix is just the tool you were looking for and that you're having a great experience so far! :) Our team would love to walk you through all the functionalities of the DAM module, just reach out to your CS manager and we'll make sure you make the most out of it :)
Replied November 2023
Gaby
Verified reviewer
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Plytix a good alternative for Akeneo
My experience with Plytix is very positive. Are always ready to help. Easily accessible. A disadvantage is that the development sometimes takes a little longer or is not relevant for our organization.
PROSThe best feature is that it is a complete web-based (SAAS) solution and a great support department.
CONSThe disadvantage is that it is a Saas solution and there is not always the option of customizing
Reason for choosing Plytix
Good guidance, many options and in the cloud
Vendor Response
Thanks, Gaby for your sincere feedback. We really appreciate your ideas and the way you have helped us design better features that solves your and other customers' issues. We look forward to working together with you to keep developing new solutions that will help your team and other teams around the world.
Replied March 2021
Igor
Glass, Ceramics & Concrete, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Excellent tool for managing your products
In general, I think Plytix is a very professional tool and it delivers very well what we expect, an intelligent and dynamic way of having all the information and media for your products, regardless of the size of your company.
PROSThe flexibility of the platformThe support, always helpful and efficientEasy to use and understandGood integration with marketplaces and other platforms
CONSThe limitation in the Free version (without channels)Some adjustments needed in user managementThe product date sheets could be more customizable and dynamic.
Reason for choosing Plytix
Among the technical features, we found the relationship with the sales department very interesting and intelligent.
Vendor Response
Hi Igor, thank you for your review! Great to read about all the things you like about plytix as a tool and the interactions with the people behind it :) we will take your feedback into consideration for any future improvements
Replied November 2023
Lee
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Simple use. A very honest, no nonsense bunch that are clearly working on improvements consistently,
Having been strung along for weeks by a competing company prior to receiving an astronomical quotation, I opted to have a look at you guys. In which I was convinced you were for me, within an hour, on the basis of the functions meeting our requirements, and you guys there being brutally honest of what you can, can't and will be able to do. Favourites being ease of use in general, the functionality of catalogues, and how helpful people have been on the live chat.
CONSI'm unable to create user accounts for my colleagues until I can select who can and cannot amend product details - I have been informed that this is being worked on however. Additionally, if I'm in 'All Products' and apply a quick filter, I'd like to be able to go in and out of products on that list without having to apply the filter each time or saving as a list (maybe just be able to click on a product and open it in a new tab?). No altering of the pdf look/layout beyond the covers, which in testing I find sometimes don't print full page (couple inches of white on the right and bottom despite correct spec, while other times it works fine).
Elly
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
User friendly - anyone can use!
It is vital to keep our product data accurate and in the correct format, its incredibly easy to export various data to send to our Sales team which makes it a great multi tool.
PROSThe Team at Plytix are amazing the functionality of Plytix is easy to maneuver however there team are always available for training and help which is there best asset.
CONSThe layout of the page could be improved
Vendor Response
Hi Elly, we're happy to read that you enjoy working with our tool and team, we love working with you as well and hope it will be this way for a long time! :)
Replied November 2023
Daniel
Furniture, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
All your Product Data in one Location
Plytix has been a great system to allow us to consolidate all of our product data. We run mulitple websites and supply feeds for numerous resellers. We constantly found updating information painful with everything disconnected. Plytix fixed this with all data now stored within and feeding out to our various systems.
CONSThe api could be a little easier to use. Have struggled to get image urls to export with bulk product data.
Vendor Response
Hi Daniel, thanks a million for your honest feedback! :) We're happy to hear that consolidating your data in Plytix has made managing your product information less painful, and more enjoyable. Our team is more than happy to help you out with any issues you might run into with our API
Replied November 2023
Bjoern
Verified reviewer
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Sehr solides PIM
Durch Plytix sind wir endlich weggekommen von einer Excelbasierten Datenbank. Das spart uns wirklich viel Zeit, vor allem bei dem umfangreichen Produktkatalog, den wir haben.
PROSDer größte Vorteil ist die einfache Bedienbarkeit und der herausragende Support.Die Verwendung von Plytix gestaltet sich als intuitiv und durch die wirklich guten Hilfeseiten kommt man auch schnell weiter, wenn es mal hakt.
CONSEine direkte Anbindung an Amazon wäre prima
Reason for choosing Plytix
Plytix hat den besten Mehrwert geboten. Ist von den Features her sehr gut und hat die für uns passenden Funktionen.
Vendor Response
Danke Björn für dein ehrliches Feedback! Wir freuen uns zu hören dass unser Tool dir und deinem Team das Leben einfacher macht
Replied August 2022
Michael
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Birlea Furniture Love It!
Like the "Pro's" section it's centralised data, given our staff easier data to find (which has improved product knowledge) and overall make our brand look much more professional.
PROSIt's really easy to use and customer service/support is by far the best I have ever experienced in any industry. If your a beginner or Pro you'll be able to use this software at ease. The software it's self is really adaptable and no same portal would be the same. It's enabled us to centralise our data and organise all of our files. It's helped us with data, customer service (We've set up customer portals), staff knowledge and much more. Best of all it's saved us time and given our staff better/easier product knowledge.
CONSNot a con as such - but feeds/channels work better with some competitor software. For example on a competitor's platform you can upload their data sheet and map the data quicker. You have a drag and drop system to match the data attributes.
Reason for choosing Plytix
Salsify Akeneo Channel Advisor (although this was more for selling)
Vendor Response
Hi Michael, Thanks a million for your nice words! We are really happy about having you as part of the Plytix family. Pilar and the team send their best regards. We look forward to your success!
Replied October 2020
Cecile
Computer Hardware, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
New possibilities
We were looking for one system to put all our data in and connect this system to all our channels, and Plytix provides the necessarty tools to fulfill our needs.
PROSVery userfriendly software with unlimited bulk import options which saves a lot of time and is very efficient. The customer service very patient and helpful and is alway available.
CONSSo far, the system doesn't have any restictions. The uploading of all the images and renaming the images and re-importing the images seems a little circuitous.
Vendor Response
Hi Cecile, Thanks a lot for your honest review! About the restrictions and the image-product association. Our team is working on it, they should offer us a solution at some point this year ;) https://portal.productboard.com/2jhnylp4zyhc6zaqxubgazpp/c/48-attribute-level-permissions https://portal.productboard.com/2jhnylp4zyhc6zaqxubgazpp/c/52-automatic-linking-of-products-and-assets You can follow up the features from those links ;)
Replied March 2021
Anne
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Webshop Coordinator
Very good.
PROSIt is easy to use and learn. The Bulk fuction is perfect.
CONSI can not bulk photos on products with lots of sizes.
Reasons for switching to Plytix
It was not good for a Big webshop.
Vendor Response
Hi Anne, glad to hear that you like the user-friendliness and bulk updating option. :)
Replied November 2023
Gabi
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Very satisfied
Plytix Index is a great way to organize content and product related files, but is still in development. It has all the basis functions you can ask for, but lacks sometimes in speed and advanced functionality. Their great customer support makes up for it though!
PROS- Very easy to use - Great customer support - Always operational - Clear about updates - Very flexible
CONS- Still in development, advanced functies missing, like calculated attributes - Some minor annoyances, like that there is no option to set and/or rules for filters.
Vendor Response
Hey Gabi, thanks for a fantastic and very fair review! You'll also be delighted to hear that as of today, and/or filtering is NOW possible! We'll continue to improve the system don't you worry, and a big thank you from the customer support team for the kind words! Need anything? You know where we are :)
Replied September 2018
Elias
Verified reviewer
Retail, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Product management made easy
Great service and support . Nice to have a spanish account manager. We didn't have to install any servers on our side, the setup process was really easy. Free trial to test everything and be sure about the platform capabilities.
PROS- It has very good UX. - Cloud based - Great support (English and Spanish) - Easy setup process
CONSWe are just waiting for API integrations regarding the data sync between plytix and our backoffice.
Vendor Response
Muchas Gracias Elias! Thank you so much for your wonderful review! It's a pleasure to be able to provide you with a system where you can centrally manage your product data, and with new improvements and features being developed everyday, the API will be ready in no time! This is just the beginning of your exciting journey with Plytix. Saludos, Plytix.
Replied September 2018
Nicole
Consumer Goods, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great tool!
Plytix is a great tool. It is organized and very user friendly. Customer service is top notch, always friendly and willing to help out.
PROSPlytix is very user friendly! It is a great way to keep your data organized and they are always adding new tools and tricks to make it easy to use.
CONSThe process for downloading images or downloading a file to get the link. I wish it were easier than the current process.
Vendor Response
Hey Nicole! We are so glad to hear you are finding it easy to use Plytix and making the most of the tool! As for downloading the images, our product team is constantly trying to improve the customers' journey and we will take your suggestion into consideration. Thanks a million for your honest feedback.
Replied February 2020
Dheeraj
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Amazing!
1) Easy to Use/ quick access to all our data 2) Catalog feature 3) Being able to link the database to our systems for quick update of the information. 4) Also none of it would be possible without the plytix team :D
CONSThese are not cons rather suggestions 1) I would like to be able to give access to many people of our plytix where they should just be able to view the database and download and not edit or delete 2) Should have a place where i should be able to take a download of the entire database of information.
Luis
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
The top PIM in Europe
Solve connect with Shopify
PROSeasy connection with Shopify just with some ciic
CONSthe software is very good not have any problem
Reason for choosing Plytix
Best balance / price is good
Vendor Response
Thanks Luis for your honest review, we're happy to hear that you like our shopify connection!
Replied November 2023
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Great Tool!
Easy to use, the team is very happy to find all the information in one tool
CONSConnection to plattforms is still a little bit complicated
Vendor Response
thanks for your review, it's great to hear that your team is happy working with plytix :)
Replied November 2023
Salman Khaled
Apparel & Fashion, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Ovi's Review
This is quite organized. You can filter any attribute very easily. You can bulk-update products quite easily. You can create views and save them for later use.
CONSYou can't assign rights for different roles in attribute label. but I guess it's on development.
Reason for choosing Plytix
Plytix is easy to use and has an excellent reputation.
Reasons for switching to Plytix
It was an old service connected with Magento1
Vendor Response
Hi Salman, thanks for your review! It fills us with joy to see that you enjoy our user friendly features. You'll be happy to hear that by now you can assign custom permission on an attribute level :)
Replied November 2023
Sergio
International Trade and Development, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Nice Akeneo free and online alternative
It's free and I can use it online. It serves my PIM needs.
CONSI would like option to create variations automatically, and the e-catalog use is not clear and easy, must be self-learned. Should be easier to download CSV / XLS file.
Vendor Response
Hi Sergio, thank you for your feedback! Our free platform is a great start to embark on your product information management journey, but if you want to unlock the rest of our amazing features to help grow your business you should consider upgrading your plan. As for variation handling, we have now added the ability to transfer the data from the Parten to the Variant upon creation. Check it out ;)
Replied February 2020
Anonymous
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
Plytix fills basic product management void.
Normalizing product content and building product feeds. Platform continues to add new features/functionality.
PROSPlytix is simple to use and configure and I've been most pleased with the support. Any issue I've had has always been resolved straight-away.
CONSPlytix is not an enterprise-level tool. So, at this point its void of some of the workflow and data standardization tools one might expect from a typical PIM. But it fills the need for reasonable product management at a fair price.
Tristan
Building Materials, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
An ease to use
So far so good! Support and all the guys over at Plytix are really easy to get on with and always seem willing to help with expert support.
PROSThe ability to create PDF catalogues on the fly
CONSCould use some more customisation features overall
Vendor Response
Hi Tristan, it's great to hear you are finding Plytix easy and intuitive! Hopefully, you are enjoying our latest update on PDF Catalogs, we did our best to listen to our clients' wishes and make them more customizable. We would love to hear your thoughts :)
Replied February 2020