It has been good, it was a smooth transition from Keap.

One of the pros with Hubspot is that your organization can operate out of one system instead of stitching together 4-5 management tools for sales, marketing, and admin.

The price point is really high when you start to get into all the package options and features. Users can certainly stitch together a cheaper monthly bill by using multiple dedicated services.

Absolutely fantastic and highly recommend. Hubspot has scaled from 4 of us to over 200 and they are constantly innovating.

We initially chose Hubspot because of it's user friendly UX/UI. We have now used Hubspot for over 6 years and it has been incredible constantly ensuring they added features that keep up with our growth. The CRM itself is still very intuitive. The reporting and dashboards feature is fantastic. There are so many pro's but it's hard to beat Hubspot for it's intuitive design and use.

The challenge we've had with Hubspot it the placement of critical features in different pricing categories. We are constantly finding that critical features are in different pricing tiers.

I will never use Hubspot every again and I highly suggest you try any other product first.

I like that it connects to your email so you can manage flow of information.

Everything else. 1) they lock you into a very scummy year long contract with no option to just go month by month. 2) the CRM is basically made for sales and not for customers at all. it completely lacks functionality. 3) if you want to do anything useful (eg charge customer, call customers) they will charge you a minimum of $2k/month. don't think that the basic plan has what you need. Again, I wish I had never signed up.

I see the capability and how it may work but it has been a difficult costly transition. I do not know if I would recommend it to companies with many (hundreds of thousands) of companies, contacts with multiple sales service incidents.

It tracks leads and pipeline ok. The Sales Prospecting dashboard is nice

The Ring Central Dialer does not even give the ability to transfer a call. Calles often cant get through. Typing in a name has to be 100% correct. There is no knowledge for nicknames, no suggestions. If someone last is mann or manne or man all should pull something up. The complications of placing an order getting a quote, etc. is cumbersome and we have lost many sales. Workflow is slow for someone needing to contact various people. Notes and activity flow between contacts, companies, and deals is difficult to grasp and view pertinent info quickly. Even