---
title: "AdCreative.ai Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of AdCreative.ai. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AdCreative.ai is a good fit for you!"
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---

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AdCreative.ai Reviews

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[Overview](https://www.softwareadvice.com/creative-management/adcreative-ai-profile/)

Reviews

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# AdCreative.ai User Reviews

## Reviews summary

- Overall rating: 3.3/5
- Total reviews: 171

### Secondary ratings

- Ease of use: 3.6/5
- Customer support: 3.2/5
- Value for money: 3.1/5
- Functionality: 3.3/5

### Rating distribution

- 5 stars: 59 reviews (35%)
- 4 stars: 42 reviews (25%)
- 3 stars: 11 reviews (6%)
- 2 stars: 13 reviews (8%)
- 1 star: 46 reviews (27%)

### Most mentioned pros

- Easy to set up a brand and will pull colors from a logo.
- It has nice templates for creating ads.
- Good amount of variations of creatives (quality is OK for mass generated).

### Most mentioned cons

- They advertised a discounted rate, then charged the full price after the 7 days, did not send me an email to let me know they were going to charge me, and the price is in US dollars so AU$510 instead of $125 advertised (and that is per month!!!)
- After the free trial period, I received a message telling me they weren't able to charge my credit card when in fact they did, and they automatically put me on the high monthly fee package : $500/month in CAD !
- Luckily for it was prepaid card that wasn't topped up This was so deceptive and they tried it more than once It feels like a scam I read through all terms and it clearly states no payment required for 16 days yet they tried to take it almost immediately Do not trust their marketing rubbish

## AdCreative.ai customer reviews

Showing reviews 1-25 of 171 (page 1).

### Quick Ad Visuals and Copy for Small Businesses and Agencies

- Overall rating: 4/5
- Reviewer: Vanshika N.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: weekly
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use AdCreative.ai to make my ads without hiring a designer. I don't have deep design skills, and it lets me produce ad visuals and copy quickly. I upload my logo and product, and I get banners and posts for social, search, and display in minutes. That makes it easy to test lots of versions, so my ads don't go stale. It also scores my creatives before I run them, so I can put budget behind the ones likely to do better. I don't treat the score as gospel, but it helps me cut the obvious losers.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

#### Pros

It’s best for small businesses and agencies that want ad visuals and copy quickly without deep design skills.

#### Cons

The results are somewhat hit or miss, and some video ads may have unnatural looking actors.

---

### Unresolved recurring billing dispute — evidence not provided

- Overall rating: 1/5
- Reviewer: brendon b.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: a free trial · monthly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience has been very poor. We do not recognise any active user internally, have no known login credentials, no record of using the platform, and no clear business record of invoices, renewal notices, or accepted subscription terms. Once the charges were identified, we immediately disputed them and asked for evidence of who signed up, what was accepted, whether that person had authority, and whether the platform was ever used. That evidence has not been provided to us. We have requested cancellation, removal of the payment method, a full account and billing evidence pack, and a refund review. The matter remains unresolved and has been escalated through our bank. Based on our experience, I would strongly caution other businesses to check statements carefully for ADYOUNEED / AD CREA descriptors and keep very clear records of any signup, cancellation, invoices, renewal notices, and account usage if dealing with this platform.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I cannot fairly comment on the product features, as our issue is that we do not recognise any genuine or authorised use of the platform by our business.

#### Cons

We discovered recurring monthly charges from AdCreative.ai / ADYOUNEED of approximately USD $339 per month, totalling around NZD $8,400 identified so far. The merchant descriptor was ambiguous and the charges were initially misclassified internally as a general software / Adobe-style subscription expense, so they were not picked up until a later accounting review. When we disputed the charges, we requested basic evidence such as the account email, signup details, accepted terms, invoices, renewal notices, login history and usage history. AdCreative.ai referred generally to its Terms of Service, but did not provide the specific evidence requested before saying they considered the matter closed.

---

### BEWARE: Deceptive Billing and Fake Refund Promises-$339

- Overall rating: 1/5
- Reviewer: Yilan L.
- Industry: Accounting
- Company size: Self-Employed
- Product usage: a free trial · monthly
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing. Any potential value the software might have is completely overshadowed by their deceptive billing practices and unprofessional refund handling. I cannot recommend a product that charges users after cancellation and refuses to return their money.

#### Cons

1. Unauthorized Charge: I was charged $339 AFTER I had already cancelled my subscription during the trial period. 2. Broken Refund Promises: Their team confirmed the refund was "approved" over 18 days ago, yet they still haven't returned the funds or provided a basic transaction receipt. 3. Deceptive Marketing: They claim to have a "30-day money-back guarantee," but it is a blatant lie. They use constant delay tactics and generic scripts to avoid returning the money. 4. Lack of Accountability: For a company that claims to be AI-driven and modern, their billing and support system is shockingly manual and untrustworthy.

---

### Watch Billing and Cancellation Carefully

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Not much. AI is not great, other competitions such as Predis and Blaze are much better. Not much. AI is not great, other competitions such as Predis and Blaze are much better.

#### Cons

I experienced multiple charges after believing I had cancelled my subscription. The cancellation flow required additional steps, and I did not receive clear billing notifications. Support was responsive but limited by policy and only refunded the latest charge. Overall, the tool may have value, but billing transparency and cancellation clarity need improvement.

---

### BEWARE. Not easy to use. Predatory Billing processes.

- Overall rating: 1/5
- Reviewer: Aaron B.
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: a free trial · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Terrible. I used the 7-day trial to see if the software fit my needs. It did not because it does not generate mobile display ad sizes. Their 5-day notice email went to my spam folder, and I missed canceling my account in time. They charged me $339 for one of their top tiers. I offered to pay $40, which is their lowest monthly tiers and they said I wasn't eligible.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Generated quite a few templated options for DESKTOP display ads using simple AI prompts. Easy to set up a brand and will pull colors from a logo.

#### Cons

Does NOT generate for mobile ad sizes. They also have absolutely terrible customer service for helping to use the software, and on the billing side as well.

---

### Avoid - will not give you a refund even when they charged the wrong amount

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: a free trial · monthly
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Bad experience - Charged the wrong amount, then refuse to give me a refund. Feels like a scam. Cancelling the subscription is difficult with multiple popups.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

I did not get to use it as I was surprised by the Credit card charge. They gave only 7 days trial which I was not able to check out in that time.

#### Cons

They advertised a discounted rate, then charged the full price after the 7 days, did not send me an email to let me know they were going to charge me, and the price is in US dollars so AU$510 instead of $125 advertised (and that is per month!!!) They will not refund my money I have been back and forth regarding cancellation and they have just kept stalling.

---

### Content Writer

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Banking
- Company size: 10000+ employees

This tool is particularly beneficial for digital marketers looking to streamline ad asset production and copywriting. While it offers impressive speed, some users may find the AI-generated content lacks a personal touch.

Full review available after login on Software Advice

---

### Senior Associate TA @Meta

- Overall rating: 4/5
- Reviewed: November 2026
- Industry: Human Resources
- Company size: Self-Employed

The software is particularly beneficial for beginners or small teams looking to create multi-platform ads without prior design knowledge. Nonetheless, users have experienced issues with bugs, including the lack of image previews that can complicate the design process.

Full review available after login on Software Advice

---

### fair pricing

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Well, we use the software to creative marketing creatives for our business marketing because of the high standard they provide, as well we use the tool to target a cognitive marketing potential for our product to attract more sales, we create professional banners that looks very similar on all social media and hence helping us in brand awareness

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Well the software has professional template that can be customised to design creative ads that aligns with the brand setting due to easier customization, the integration with face and google is very straight forward and makes it more easier to deliver omnichannel ads that increase awareness and they have nice and easy documentations about the usage of the product and hence a non- technical person can use the tool

#### Cons

Pricing is too big for smaller businesses to use the software and the number of credits given are too small in every package, as well they should improve the user experience since sometimes it becomes too slow to load the template and customise

#### Vendor response

Hey Bahati, Thank you for your kind review of our tool. We value your time to leave detailed feedback here. We try and make the tool as easy to use as possible. Great that you felt we are going in the right direction! Our price and packages depend on the usage and we think we have the most competitive pricing of any creative automation tools in the market. We continuously work on improving every aspect, and if you feel the current pricing is too high, rest assured we will definitely do something about it in the coming weeks. I am glad that we are able to add value to your business. Feel free to get in touch with us anytime!

Replied July 2022

---

### AdCreative.AI for scaling our creative output for marketing and advertising efficiently and reliably

- Overall rating: 5/5
- Reviewer: Ritu J.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Using AdCreative.ai has changed the way our creative design and development happens. It has helped us scale in an unimaginable way. The best parts are the capabilities to build adaptations and variations for each key design and the easy way to customize those.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- The ability to create designs and banner at scale for each platform. - The score for expected performance for each creative to help us select the best one - Insights on creative performance for further optimization

#### Cons

The learning curve could be made even easier specially to make it easy-to-use for traditional graphic designers, as there is always a bit of inertia involved over there. More creative options could be included to cover the entire gamut of creatives required by marketing teams, specially for solopreneurs or small teams.

---

### Terrible company

- Overall rating: 1/5
- Reviewer: Matteo M.
- Industry: Facilities Services
- Company size: 51-200 employees
- Product usage: less than 1 year · weekly
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Terrible customer services, must stay away from this company

#### Cons

If you complain about bugs they close your account, steal your credits and block you from contactng support

---

### Great for creating ads easily and also integrates well

- Overall rating: 5/5
- Reviewer: Kristen C.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: a free trial · monthly
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I enjoyed using it to create image ads and have nothing bad to say about them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Being able to create ads quickly and efficiently

#### Cons

I really liked it all! Great program. Thanks!

#### Vendor response

Hey Kristen, We are glad that we are able to add value to your Facebook ad campaigns. A lot of people like you have moved from Canva to generate high-quality ad creatives on Adcreative.ai. It's a breeze isn't it? We would love your continuous support to make our platform better. Thanks for writing us a review. Love from Paris

Replied August 2022

---

### Adcreative .ai review

- Overall rating: 4/5
- Reviewer: bimal c.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Adcreative.ai is freaking awesome because now I don't have to spend an hour making graphic for ads.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I am using Adcreative .ai for a few months now and I am loving it because within a second it gives you different kinds of high-converting graphic design and banners for your business. It is powered by an open ai system. You can make any kind of graphic design for any platform like Facebook, Instagram google ads, Pinterest etc without hiring a freelancer just you have to open your account, upload your logo, choose the colour and click. And you will get many kinds of graphic designs and banners for your business. which is cool.

#### Cons

I didn't find any negative about this platform right now.

#### Vendor response

Hi Bimal, Thank you for your kind words, and we are glad you love our tool! We are happy to learn that we are able to save you time, and money and design resources for your social ad campaigns. Your feedback is really helpful. Our customer success team is always there for you :) Thanks

Replied July 2022

---

### Not Worth it at all !!!!!!!!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Photography
- Company size: Self-Employed
- Product usage: a free trial · daily
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing because is an empty creativity app

---

### Very easy to use adds creator and very good results

- Overall rating: 4/5
- Reviewer: Eric B.
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love using this tool to generate campaign ads because it is so easy to use and the creatives are high-quality. I love that I can create and test ads for my campaigns in only a few minutes. The AI tool is great for creating ads that will convert and this is an affordable tool that all businesses need to use. The efficiency of the visual is also something I like.

#### Cons

I wish there were more templates for other social media websites.

#### Vendor response

Hi Eric, Thanks for your review. We need your love and support to grow :) Keep generating high-performance ad creatives for your campaigns! We are releasing updates very often. You can check the news and future development on our news and roadmap section of the app. We recently added Pinterest format in our V2. We hope you are using it. In the coming months, we would be adding more platforms and will keep you posted! Thanks once again for your love and support!

Replied July 2022

---

### Not good

- Overall rating: 3/5
- Reviewer: Ivan N.
- Industry: Market Research
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Not a huge fan - the idea was nice but in the end, the product was almost unusable with no useful outputs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

I liked the idea of what AdCreative.ai was trying to do but the execution was flawed and buggy. Their scores were suspect and the creatives more often than not did not provide good composition. Often, the core part of the images would be out of frame and the text would be placed in awkward ways. It felt like they had dozens of templates that just placed things by default with no regard to the content length or imagery.

#### Cons

There were lots of bugs at the time, losing projects created in the past, slow support, and overall development felt like it was at a standstill out of the gate.

#### Vendor response

Hi Ivan, We are sorry that you had a tough time using our platform. We are a startup and we launched an innovative product in the market that even more, established companies couldn't. As with any new first-in-the-market product, we have had our fair share of bugs and fixes. But we have been working overtime to provide you with a smooth experience. With the launch of our version 2, most of the deficiencies you mentioned have been ironed out. We recommend you give it a try now and you'd be pleasantly surprised :) Love from Paris

Replied July 2022

---

### Generate Your Own Ad Copy and Visuals Without Being a Pro

- Overall rating: 4/5
- Reviewer: Derek P.
- Industry: Writing and Editing
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: July 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AdCreative saves me time when making ads, and it helps free up my mind to look at other possibilities for ads I hadn't considered.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

I like that AdCreative is easy to use, and that it generates dozens of examples of ad copy and visuals to help you create advertisements for social media platforms. You give it some basic info about your products and then it produces artwork and text samples for you to choose from when making your ads. Then you simply copy and paste and upload the art into your chosen platform and you're done. I also like the UI and UX, and how everything is easy to understand.

#### Cons

Many of the visuals are hit-or-miss. They tend to be random combinations of elements that can either look great, decent, or awful. Thankfully there's a scoring system that helps you choose, but it really comes down to individual choice anyway.

#### Vendor response

Hey Derek, Thanks for taking out the time to review Adcreative.ai! We love what you have to say about us :) Yes, we paid a lot of attention to designing and developing the UI and UX. Glad our ad copies and creatives help you save time and effort as well. We also take criticism in our stride, coz it helps us improve the platform and give you more value. We understand that sometimes the visuals can be a hit or a miss, that's the nature of AI. As the platform matures and so does our machine learning algorithm, we promise there would be more hits than misses! Thank you once again. Have a good one.

Replied July 2022

---

### The best ad creatives platform

- Overall rating: 4/5
- Reviewer: Bhabishya B.
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: a free trial · daily
- Reviewed: July 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Everything about AdCreative is best. It's very easy to use and get started with. What I like the most that we just have to connect our account, and then upload logo and it does all the work itself.

#### Cons

What I like least is their pricing. It's bit expensive compared to other similar products available out there.

---

### Scamy company. Charged me $339 month without my knowledge.

- Overall rating: 1/5
- Reviewer: Dima E.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: a free trial · monthly
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Such a scammy company. I didn't use their product or credits and they refused to refund me the money for the plan I never purchased. There's no AI in this product. It's just templates. The same every time. Such bullshit.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

It has nice templates for creating ads. Delivers various options for you to chose.

#### Cons

their fraudulent free trial. I canceled. Then I logged in a week to see if they have linkedin ads templates and they decided to charge my card a plan for $339 without telling me! They don't even have such a plan on their website.

---

### AdCreative.ai has been super valuable and helpful for our agency

- Overall rating: 5/5
- Reviewer: Ryan A.
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Major time saver without sacrificing quality. The posts are more attractive in 99% cases than an artist could design in a fraction of the time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The automation plus the quality of the posts is the biggest reason we use it. It allows our social media manager to create awesome and attractive posts for our agency and several clients quickly. Besides that I've used it to create additional value for prospects in our pipeline and this effort shows a ton of value which helps our conversions. Highly recommended.

#### Cons

There were some issues in V.1 six or months ago, but we knew it was still new. Recently it has worked like a charm and I'm glad to see the new features and formats rolling out consistently.

#### Vendor response

Hey Ryan, We are excited to know that we were able to help out your agency! We are also happy to note that you're doing exceedingly well in your social posts with our platform and are even creating value for your prospects! Thanks for believing in us even when we had some problems in V1. With our revamped version 2 we are able to iron out all the inefficiencies. And yes we are rolling out updates faster than ever to help you keep winning your ad campaigns! Have a good one. Team Adcreative.ai

Replied July 2022

---

### Shocking customer support

- Overall rating: 2/5
- Reviewer: Joe M.
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: January 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Terrible experience. Whole company needs a redesign of its customer service processes. You can tell this is European company, the customer care is far below North American competitors.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Good amount of variations of creatives (quality is OK for mass generated). As long as you do not require customer support the product works well.

#### Cons

Terrible back office process design and customer service. No download library. Customer service who don't know the product and give wrong advice. Broken refund process in which they cancel accounts without refunding payments. I asked about the download library as I lost access to my previous downloads (an absolutely essential feature and extremely basic). I was told first there wasn't one. Fair enough. Was told also that previous downloads have a red shape around them. Tried to find creatives with a red shape around them - couldn't find any. Went back to chat support, now told I need to resubscribe to get access to old downloads. Okay I thought, download library really should be a core feature but okay, so I paid to re-sub. Turned out,still no access to my downloads, so I was told incorrectly twice I would have access and it isn't actually possible. Finally I give up and ask for a refund. No response, had to chase. No problem, was told 5 days. And now a week later I log back in and not only have I not received a refund - my subscription has been cancelled also not active even though I have paid for it!! I am counting 5 or 6 events here where the support process has failed. No one seems to care, maybe because I am on a cheaper plan but this is some of the worst experience with an app can remember. At time of writing again offered a refund (3rd time it has been promised). Yet nothing else, no gesture of credits or anything. Truly terrible. Whole company needs a redesign of its customer service processes. Check reddit for some more honest reviews of the quality of the creatives.

---

### Nice Concept - Need More Though Process & Development

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its a nice concept but i would say the product is in its quite early stages, it should still be in beta and not released. long way to go.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

The ease of creating multiple sizes and options of creatives for ads

#### Cons

All the creatives designed are same, there is no change. they have a set template which just fills in the image and titles that you add. I did not fine anything AI related to that process.

#### Vendor response

Hey there, Thank you for your feedback. We like the fact that you think that east of creating multiple sizes and options for ads is pretty good. As far as the designs are concerned. The templates are generated by our Ai and they change over time with sufficient data to back which creative would do well. You can see the scoring on top of each creative that is generated. The reason we stick to the same templates for a certain period of time and not change in real-time is to measure the success rate for your campaigns before recommending you different options. (You can check these insights on the app under 'Creative Insights'). Best, Team Adcreative.ai

Replied July 2022

---

### Be Careful

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Created mediocre ads with a quick turn around.

#### Cons

There are a few things. I started my "free trial" by selecting a plan for $21 to get access to my free trial. Used the software for 3 days trying to get any usable results. There were a total of 3 even slightly usable ads which my clients turned down. So I decided it wasn't a good fit and I would continue to create manually. Forgot completely about it because it was a free trial. Figured worse case scenario there would be a $21 charge to my card and I would then remember to cancel and be out $21 no big deal right. Wrong they send you emails that go to your spam I'm sure on purpose letting you know that you have to re-select your plan before your trial ends or it will default to a $150/ month plan. That's just scummy business practice. Atleast develope a good program if your going to screw people over with it. I then disputed charges and recieved refund from my credit card company with proof of the emails going to spam and their illegal bait and switch subscription business practices on auto renewal. They then proceeded to fight the charge backs and won. So now just because they want to be petty I am going to go to what ever length necessary to get my money back.

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### Create your marketing and social media assets fast

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like the tool, the ease of use to create images for social meadia and ads quickly. Really saves me lot of time.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It creates a lot of ads or social media posts in seconds saving me time. And it is very easy to use. You can also integrate with other tools and platforms (as google, meta ads) to create and publish your ads in a breeze.

#### Cons

Created images are not editable - while you can re-generate them (change photo or texts), there is no graphic editor to edit them in more detail, and you can't download them in editable format. While there are lot of temlates and they are nice, the set of templates is limited and reused over and over again.

#### Vendor response

Hi there, We appreciate your time to review our platform. We are glad that you are able to create your marketing and social media assets super fast! We also acknowledge the fact that right now the creatives generated are not editable, but this feature is on our product roadmap in the near future. Once generated by our AI, the creatives could be manually editable. Stay tuned for the updates! Thanks once again, Love from Paris

Replied August 2022

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### Scam arist

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: a free trial · daily
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

When i asked why i was charged they answer to ask them for the 50% off trying to force me to stay and pay more

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Easy to log in your account to get your banking informations

#### Cons

Scams payment of youd accounts . They say it is to verify but they definately scam you

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