--- title: "Best Customer Communications Management Software - 2026 Reviews & Pricing" description: "Find the best Customer Communications Management Software for your organization. Compare top Customer Communications Management Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/customer-communications-mngt/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Customer Communications Management Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Communications Management Software of 2026 Updated November 11, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 404 results ### Compare Products Showing 1 - 25 of 404 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Zendesk Suite](/product/26892-Zendesk/) - Overall rating: 4.4/5 - Reviews: 4,116 - Starting price: $55.00/month - Best for: Enterprise businesses - Free trial: Available - Free demo: Not available #### Overview Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a [Read more](/product/26892-Zendesk/) ##### What users love - Centralized multichannel support platform - Robust and flexible ticketing - Intuitive and user-friendly interface ##### To take in mind - Escalating costs and limited value - Clunky and limited email handling - Missing and complex feature set #### Features ##### Best rated features - Tagging: 5/5 - Batch Communications: 5/5 - Account Management: 5/5 - Configuration Management: 5/5 ##### Worst rated features - Interactive Content: 3/5 - Account Alerts: 3/5 - Geotargeting: 3/5 [See all features](/product/26892-Zendesk/#key-features) #### Pricing ##### Suite Team - Price: $55.00/month ##### Suite Growth - Price: $89.00/month ##### Suite Professional - Price: $115.00/month [See full pricing details](/product/26892-Zendesk/#pricing-and-plans) --- ### [Salesforce Service Cloud](/crm/service-cloud-profile/) - Overall rating: 4.5/5 - Reviews: 833 - Starting price: $25.00/month - Best for: Mid-size businesses - Free trial: Available - Free demo: Not available #### Overview Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions across multiple channels. It provides tools for various service [Read more](/crm/service-cloud-profile/) ##### What users love - Centralized and efficient support - Flexible integration capabilities - Comprehensive sales tracking tools ##### To take in mind - Outdated and complex interface - Steep learning curve for users - Expensive for small businesses #### Features ##### Best rated features - Reminders: 5/5 - Proactive Chat: 5/5 - File Sharing: 5/5 - Job Management: 5/5 ##### Worst rated features - Inspection Management: 2/5 - AI Copilot: 2/5 [See all features](/crm/service-cloud-profile/#key-features) #### Pricing ##### Free Suite - Price: Custom - Pricing available upon request - Upto 2 users ##### Starter Suite - Price: $25.00/month ##### Pro Suite - Price: $100.00/month [See full pricing details](/crm/service-cloud-profile/#pricing-and-plans) --- ### [Missive](/voip/missive-profile/) - Overall rating: 4.9/5 - Reviews: 184 - Starting price: $14.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Missive is a collaborative email client for teams that share responsibility for the same inboxes: support@, sales@, tenants@, and the client-facing addresses more than one person [Read more](/voip/missive-profile/) #### Features ##### Best rated features - Meeting Management: 5/5 - Document Management: 5/5 - Real-time Consumer-facing Chat: 5/5 - @mentions: 5/5 ##### Worst rated features - Document Storage: 3/5 - Knowledge Base Management: 3/5 - Reporting/Analytics: 3.8/5 - Shared Inboxes: 4/5 [See all features](/voip/missive-profile/#key-features) #### Pricing ##### Starter - Price: $14.00/month - For teams with simple inbox needs. ##### Productive - Price: $24.00/month - For teams with workflow needs. ##### Business - Price: $36.00/month - For teams with advanced needs. [See full pricing details](/voip/missive-profile/#pricing-and-plans) --- ### [WhatsApp](/customer-communications-mngt/whatsapp-profile/) - Overall rating: 4.7/5 - Reviews: 16,488 - Best for: SMS Messaging - Free trial: Not available - Free demo: Not available #### Overview WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. [Read more](/customer-communications-mngt/whatsapp-profile/) ##### What users love - Efficient group collaboration features - Intuitive and accessible interface - Universal communication made simple ##### To take in mind - Notification and spam frustrations - Device and account limitations - Call quality and feature gaps #### Features ##### Best rated features - SMS Messaging: 5.0/5 - @mentions: 4.9/5 - Chat/Messaging: 4.8/5 - Mobile Access: 4.8/5 ##### Worst rated features - CRM: 4/5 [See all features](/customer-communications-mngt/whatsapp-profile/#key-features) --- ### [Glassix](/customer-communications-mngt/glassix-profile/) - Overall rating: 5.0/5 - Reviews: 103 - Starting price: $49.00/month - Best for: Value for money - Free trial: Available - Free demo: Not available #### Overview Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communication, driving unmatched scalability and [Read more](/customer-communications-mngt/glassix-profile/) #### Features ##### Best rated features - Code-free Development: 5/5 - AI/Machine Learning: 5/5 - Transcripts/Chat History: 5/5 - Reporting/Analytics: 5/5 ##### Worst rated features - Access Controls/Permissions: 4/5 [See all features](/customer-communications-mngt/glassix-profile/#key-features) #### Pricing ##### Starter - Price: $49.00/month ##### Growth - Price: $65.00/month ##### Enterprise - Price: Custom - Pricing available upon request [See full pricing details](/customer-communications-mngt/glassix-profile/#pricing-and-plans) --- ### [ClientCircle](/customer-communications-mngt/rocket-referrals-profile/) - Overall rating: 4.9/5 - Reviews: 121 - Starting price: $30.00one time - Best for: Ease of use - Free trial: Not available - Free demo: Not available #### Overview ClientCircle is complete suite of sales, marketing, and communications tools and services that help insurance agencies grow. We help insurance agents manage the full customer [Read more](/customer-communications-mngt/rocket-referrals-profile/) #### Features ##### Best rated features - Negative Feedback Management: 5/5 - Review Notification: 5/5 - Contact Management: 5/5 - Chat/Messaging: 5/5 [See all features](/customer-communications-mngt/rocket-referrals-profile/#key-features) --- ### [Tidio](/live-chat/tidio-chat-profile/) - Overall rating: 4.7/5 - Reviews: 590 - Starting price: $0.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across [Read more](/live-chat/tidio-chat-profile/) ##### What users love - Versatile live chat experience - Efficient customer service automation - Broad platform integration options ##### To take in mind - Expensive for small businesses #### Features ##### Best rated features - Customer Surveys: 5/5 - Activity Tracking: 5/5 - Help Desk Management: 5/5 - Interactive Content: 5/5 [See all features](/live-chat/tidio-chat-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - For solo entrepreneurs. Free forever. No credit card required. ##### Starter - Price: $24.17/month - Ideal for small businesses focused on enhancing customer satisfaction via live chat support. ##### Growth - Price: $49.17/month - Ideal for teams of all sizes prioritizing customer service as their competitive advantage. [See full pricing details](/live-chat/tidio-chat-profile/#pricing-and-plans) --- ### [OnePageCRM](/crm/onepagecrm-profile/) - Overall rating: 4.8/5 - Reviews: 125 - Starting price: $9.95/month - Best for: Features - Free trial: Available - Free demo: Not available #### Overview OnePageCRM is a simple contact management tool. While it has all the usual features of a customer relationship management (CRM) system, OnePageCRM is mostly known for its [Read more](/crm/onepagecrm-profile/) #### Features ##### Best rated features - Dashboard: 5/5 - Customizable Templates: 5/5 - Segmentation: 5/5 - Search/Filter: 5/5 [See all features](/crm/onepagecrm-profile/#key-features) #### Pricing ##### Professional - Price: $9.95/month - The monthly billing plan is also available. $15/month if billed annually. You can also avail a free ##### Business - Price: $19.95/month - The monthly billing plan is also available. $29/month if billed annually. You can also avail a free [See full pricing details](/crm/onepagecrm-profile/#pricing-and-plans) --- ### [Bigin by Zoho CRM](/crm/bigin-by-zoho-crm-profile/) - Overall rating: 4.7/5 - Reviews: 745 - Starting price: $0.00 - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one [Read more](/crm/bigin-by-zoho-crm-profile/) ##### What users love - Straightforward setup and operation - Intuitive and clean dashboard design - Affordable CRM for small teams ##### To take in mind - Limited third-party integration options #### Features ##### Best rated features - For Mac Devices: 5/5 - Onboarding: 5/5 - Drag & Drop: 5/5 - Rules-Based Workflow: 5/5 ##### Worst rated features - Email Templates: 3/5 - Activity Tracking: 3/5 [See all features](/crm/bigin-by-zoho-crm-profile/#key-features) #### Pricing ##### Free Edition - Price: $0.00 ##### Express - Price: $7.00/year - $7/user/month when billed annually. You get everything in Free edition, plus: ##### Premier - Price: $12.00/year - $12 per user per month when billed annually. You get everything in Express edition, plus: [See full pricing details](/crm/bigin-by-zoho-crm-profile/#pricing-and-plans) --- ### [HelpCrunch](/crm/helpcrunch-profile/) - Overall rating: 4.8/5 - Reviews: 195 - Starting price: $15.00/month - Best for: Small businesses - Free trial: Available - Free demo: Available #### Overview HelpCrunch is a customer communication platform built for web and mobile businesses, including SaaS companies, e-commerce stores, and digital agencies of all sizes. The software is [Read more](/crm/helpcrunch-profile/) #### Features ##### Best rated features - Live Chat: 5/5 - Real-Time Monitoring: 5/5 - Customer Database: 5/5 - Surveys & Feedback: 5/5 ##### Worst rated features - Canned Responses: 3/5 - Third-Party Integrations: 3/5 - Call Center Management: 4/5 - Social Media Integration: 4/5 [See all features](/crm/helpcrunch-profile/#key-features) #### Pricing ##### Basic - Price: $15.00/month - Total pricing depends on the number of team members and emails. ##### Pro - Price: $25.00/month - Total pricing depends on the number of team members and emails. ##### Enterprise - Price: Custom - Pricing available upon request - Contact for pricing details [See full pricing details](/crm/helpcrunch-profile/#pricing-and-plans) --- ### [Telegram](/customer-communications-mngt/telegram-profile/) - Overall rating: 4.7/5 - Reviews: 6,440 - Best for: Chat/Messaging - Free trial: Not available - Free demo: Not available #### Overview Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message [Read more](/customer-communications-mngt/telegram-profile/) ##### What users love - Robust group and channel features - Strong privacy and control options - Intuitive and accessible interface ##### To take in mind - Message delivery and usability issues - Limited and unreliable video calling - Annoying contact join alerts #### Features ##### Best rated features - Chat/Messaging: 4.8/5 - Real-Time Chat: 4.7/5 - Group Messaging: 4.7/5 - Project Management: 4.7/5 ##### Worst rated features - Personalization: 4/5 [See all features](/customer-communications-mngt/telegram-profile/#key-features) --- ### [LiveAgent](/crm/liveagent-profile/) - Overall rating: 4.7/5 - Reviews: 1,788 - Starting price: $15.00 - Best for: Mid-size businesses - Free trial: Available - Free demo: Not available #### Overview Cloud help desk for support teams of any size: an online store with three agents pays $87 per month billed annually on the Team plan to answer email, live chat, WhatsApp, Facebook [Read more](/crm/liveagent-profile/) ##### What users love - Unified and efficient support - Real-time chat and integration - Intuitive and user-friendly design ##### To take in mind - Cumbersome email handling experience - Outdated and cluttered interface design - Limited mobile functionality and usability #### Features ##### Best rated features - Customer Service Analytics: 5/5 - Real-Time Data: 5/5 - Drag & Drop: 5/5 - Transfers/Routing: 5/5 ##### Worst rated features - Audit Trail: 1/5 - Multi-Channel Management: 2/5 - Sentiment Analysis: 3/5 [See all features](/crm/liveagent-profile/#key-features) #### Pricing ##### Starter - Price: $15.00 - $15 agent/month (billed annually) — $19 agent/month (billed monthly) ##### Team - Price: $29.00 - $29 agent/month (billed annually) — $35 agent/month (billed monthly) ##### Business - Price: $49.00 - $49 agent/month (billed annually) — $59 agent/month (billed monthly) [See full pricing details](/crm/liveagent-profile/#pricing-and-plans) --- ### [HoneyBook](/crm/honeybook-profile/) - Overall rating: 4.7/5 - Reviews: 695 - Starting price: $36.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview HoneyBook is a client relationship platform designed to help small businesses manage proposals, contracts, invoices, payments, and projects. It is suitable for professionals such [Read more](/crm/honeybook-profile/) ##### What users love - Centralized client organization tools - User-friendly and intuitive interface - Streamlined invoicing and contracts ##### To take in mind - Email deliverability and workflow issues - Slow and costly payment handling - Expensive for small businesses #### Features ##### Best rated features - Accounting Integration: 5/5 - Content Library: 5/5 - Dashboard: 5/5 - Room Booking: 5/5 ##### Worst rated features - Status Tracking: 3/5 - Customizable Forms: 3/5 - Business Process Automation: 3/5 - Third-Party Integrations: 3.7/5 [See all features](/crm/honeybook-profile/#key-features) #### Pricing ##### Starter - Price: $36.00/month ##### Essentials - Price: $59.00/month ##### Premium - Price: $129.00/month [See full pricing details](/crm/honeybook-profile/#pricing-and-plans) --- ### [Superchat](/conversational-marketing/superchat-profile/) - Overall rating: 4.8/5 - Reviews: 319 - Starting price: €79.00/month - Best for: Value for money - Free trial: Available - Free demo: Not available #### Overview Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer [Read more](/conversational-marketing/superchat-profile/) #### Features ##### Best rated features - Ticket Management: 5/5 - Negative Feedback Management: 5/5 - Real-Time Updates: 5/5 - Template Management: 5/5 ##### Worst rated features - Customizable Branding: 3/5 [See all features](/conversational-marketing/superchat-profile/#key-features) #### Pricing ##### Basic - Price: €79.00/month - Perfect for small teams that are getting started. 79€ if you commit to a yearly contract. ##### Professional - Price: €129.00/month [See full pricing details](/conversational-marketing/superchat-profile/#pricing-and-plans) --- ### [Chekkit](/customer-communications-mngt/chekkit-profile/) - Overall rating: 4.8/5 - Reviews: 82 - Starting price: $149.00/month - Free trial: Available - Free demo: Not available #### Overview Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign [Read more](/customer-communications-mngt/chekkit-profile/) #### Features ##### Best rated features - Customizable Branding: 5/5 - Response Management: 5/5 - Real-Time Notifications: 5/5 - Text Analysis: 5/5 [See all features](/customer-communications-mngt/chekkit-profile/#key-features) #### Pricing ##### Chekkit Basic - Price: $149.00/month - Month-to-month billing ##### Chekkit Premium - Price: $229.00/month - Month-to-month billing [See full pricing details](/customer-communications-mngt/chekkit-profile/#pricing-and-plans) --- ### [Adit](/dental/adit-profile/) - Overall rating: 4.7/5 - Reviews: 304 - Starting price: $399.00/month - Best for: Features - Free trial: Not available - Free demo: Not available #### Overview Adit is a practice management software designed for healthcare practices such as dental, optometry, chiropractic, and orthodontic offices. It centralizes communication, automates [Read more](/dental/adit-profile/) #### Features ##### Best rated features - Rescheduling: 5/5 - Contact Database: 5/5 - Document Templates: 5/5 - Document Management: 5/5 ##### Worst rated features - Charting: 3.6/5 - Treatment Planning: 3.9/5 - Availability Management: 4/5 [See all features](/dental/adit-profile/#key-features) --- ### [Chaty](/customer-success/chaty-profile/) - Overall rating: 5.0/5 - Reviews: 41 - Starting price: $0.00/month - Free trial: Not available - Free demo: Not available #### Overview Chaty helps businesses interact with customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, WeChat, [Read more](/customer-success/chaty-profile/) #### Features ##### Best rated features - Search/Filter: 5/5 - Interaction Tracking: 5/5 - Chat/Messaging: 5.0/5 - Real-time Consumer-facing Chat: 4.9/5 ##### Worst rated features - Usage Tracking/Analytics: 4/5 - Geotargeting: 4/5 [See all features](/customer-success/chaty-profile/#key-features) --- ### [Rasayel](/product/449981-Rasayel/) - Overall rating: 4.8/5 - Reviews: 66 - Starting price: $30.00/month - Free trial: Available - Free demo: Not available #### Overview Rasayel is a cloud-based WhatsApp business messaging platform built for B2B sales and support teams of 10 or more people, with a focus on software and SaaS companies that use [Read more](/product/449981-Rasayel/) #### Features ##### Best rated features - Communication Management: 5/5 - Data Import/Export: 5/5 - Autoresponders: 5/5 - Workflow Automation: 5/5 ##### Worst rated features - Reporting & Statistics: 4/5 - Interactive Content: 4/5 [See all features](/product/449981-Rasayel/#key-features) #### Pricing ##### Start - Price: $30.00/month [See full pricing details](/product/449981-Rasayel/#pricing-and-plans) --- ### [11Sight](/video-conferencing/11sight-profile/) - Overall rating: 4.7/5 - Reviews: 82 - Starting price: $0.00/month - Free trial: Available - Free demo: Not available #### Overview 11Sight is an AI voice agent and video call platform built for automotive dealerships, from single-rooftop operations to large dealer groups. The software is deployed cloud-based, [Read more](/video-conferencing/11sight-profile/) #### Features ##### Best rated features - Conferencing: 5/5 - Chat/Messaging: 5/5 - Alerts/Notifications: 5/5 - SSL Security: 5/5 ##### Worst rated features - Brand Management: 1/5 [See all features](/video-conferencing/11sight-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - The plan is free of cost. ##### Starter - Price: $12.00/month - The plan offers a 14-day free trial. ##### Premium - Price: $20.00/month - The plan offers a 14-day free trial. [See full pricing details](/video-conferencing/11sight-profile/#pricing-and-plans) --- ### [RueBaRue ](/customer-communications-mngt/ruebarue-profile/) - Overall rating: 5/5 - Reviews: 29 - Starting price: $5.00/month - Free trial: Available - Free demo: Not available #### Overview RueBaRue is a leading provider of innovative guest communication software for vacation rental home managers. Our software works in tandem with leading vacation rental software, [Read more](/customer-communications-mngt/ruebarue-profile/) #### Features ##### Best rated features - Guest Experience Management: 5/5 - Guest Communications: 5/5 - For Vacation Rentals: 5/5 - Reservations Management: 5/5 [See all features](/customer-communications-mngt/ruebarue-profile/#key-features) #### Pricing ##### Basic - Price: $5.00/month [See full pricing details](/customer-communications-mngt/ruebarue-profile/#pricing-and-plans) --- ### [Covideo](/video-making/covideo-profile/) - Overall rating: 4.9/5 - Reviews: 34 - Starting price: $69.00/month - Free trial: Available - Free demo: Not available #### Overview With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time results and instant insights. It helps staff members turn leads [Read more](/video-making/covideo-profile/) #### Features ##### Best rated features - ROI Tracking: 5/5 - Social Sharing: 5/5 - Privacy Options: 5/5 - Subtitles/Closed Captions: 5/5 ##### Worst rated features - Text Overlay: 4/5 - Real-Time Reporting: 4/5 - Collaboration Tools: 4/5 - Third-Party Integrations: 4/5 [See all features](/video-making/covideo-profile/#key-features) #### Pricing ##### Basic - Price: $69.00/month [See full pricing details](/video-making/covideo-profile/#pricing-and-plans) --- ### [Jobin.cloud](/crm/jobin-cloud-profile/) - Overall rating: 4.7/5 - Reviews: 172 - Starting price: $8.99/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview Easily finding and contacting the people you're looking for is the cornerstone of every business, be it customers, candidates, clients, you name it. Jobin.cloud specializes in [Read more](/crm/jobin-cloud-profile/) #### Features ##### Best rated features - Social Marketing: 5/5 - Segmentation: 5/5 - Access Controls/Permissions: 5/5 - Resume Storage: 5/5 [See all features](/crm/jobin-cloud-profile/#key-features) #### Pricing ##### Starter - Price: $8.99/month - Incredibly cost-effective and budget-friendly plan. Covers all basic features but is missing some ##### Pro - Price: $23.99 - Most popular plan. Providing all features, but with slight intensity/scale limitations. ##### Ultimate - Price: $39.99 - The top-tier plan. Covers all features at unlimited intensity and scale. [See full pricing details](/crm/jobin-cloud-profile/#pricing-and-plans) --- ### [WeBee](/hotel-management/webee-profile/) - Overall rating: 4.9/5 - Reviews: 32 - Starting price: $500.00/month - Free trial: Available - Free demo: Not available #### Overview WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (check-in/out, payments, reservations, keyless room entry [Read more](/hotel-management/webee-profile/) #### Features ##### Best rated features - Chat/Messaging: 5/5 - Multi-Channel Communication: 5/5 - Communication Management: 5/5 - Multi-Language: 5/5 ##### Worst rated features - Real-Time Notifications: 4/5 [See all features](/hotel-management/webee-profile/#key-features) #### Pricing ##### Basic - Price: $500.00/month [See full pricing details](/hotel-management/webee-profile/#pricing-and-plans) --- ### [Smartsupp](/live-chat/smartsupp-profile/) - Overall rating: 4.6/5 - Reviews: 343 - Starting price: $0.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and [Read more](/live-chat/smartsupp-profile/) #### Features ##### Best rated features - Alerts/Notifications: 5/5 - Alerts/Escalation: 5/5 - Natural Language Processing: 5/5 - Automated Routing: 5/5 ##### Worst rated features - Automated Responses: 2.5/5 - Third-Party Integrations: 3/5 - Contact Management: 3.8/5 - Customer Segmentation: 4/5 [See all features](/live-chat/smartsupp-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - Ideal for individuals enhancing website performance with Live Chat. ##### Solo - Price: $17.00/month - Ideal for solopreneurs managing customer communication alone. Includes unlimited conversations, ##### Plus - Price: $25.00/month - Ideal for growing teams looking to streamline customer communication across Live Chat, WhatsApp, [See full pricing details](/live-chat/smartsupp-profile/#pricing-and-plans) --- ### [Upnify CRM](/business-management/upnify-crm-profile/) - Overall rating: 4.8/5 - Reviews: 64 - Starting price: $17.00/month - Free trial: Available - Free demo: Not available #### Overview Upnify CRM is a customer relationship management solution designed by business leaders for the international market. It allows users to track each of your contacts, generating more [Read more](/business-management/upnify-crm-profile/) #### Features ##### Best rated features - Calendar Management: 5/5 - Activity Dashboard: 5/5 - Interaction Tracking: 5/5 - Multi-Channel Communication: 5/5 ##### Worst rated features - Website Visitor Tracking: 2/5 [See all features](/business-management/upnify-crm-profile/#key-features) #### Pricing ##### Basic - Price: $17.00/month [See full pricing details](/business-management/upnify-crm-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/customer-communications-mngt/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/customer-communications-mngt/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/customer-communications-mngt/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/customer-communications-mngt/?__ai_markdown=true&page=5) ... [17](https://www.softwareadvice.com/customer-communications-mngt/?__ai_markdown=true&page=17) ## Popular Comparisons [ LiveAgent vs WhatsApp ](https://www.softwareadvice.com/crm/liveagent-profile/vs/whatsapp/)[ Tidio vs Zendesk Suite ](https://www.softwareadvice.com/compare/26892-Zendesk/vs/157633-tidio-chat/)[ Telegram vs Viber ](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/vs/viber/)[ Fin vs Freshdesk ](https://www.softwareadvice.com/compare/110247-freshdesk/vs/530033-Fin/)[ Bigin by Zoho CRM vs Pipedrive ](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/pipedrive/)[ Salesforce Service Cloud vs Zoho Desk ](https://www.softwareadvice.com/crm/service-cloud-profile/vs/zoho-desk/)[ Bitrix24 vs Lime Connect ](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/userlike/)[ Five9 vs NiCE CXone ](https://www.softwareadvice.com/call-center/five9-profile/vs/incontact-hosted-call-center-software/) ## Your Guide to Top Customer Communications Management Software, October 2024 Software Advice uses reviews from real software users to highlight the top-rated Customer Communications Management products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) - [UJET](https://www.softwareadvice.com/telemarketing/ujet-profile/) - [Missive](https://www.softwareadvice.com/voip/missive-profile/) - [Chekkit](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/) - [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) - [Chaty](https://www.softwareadvice.com/customer-success/chaty-profile/) - [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) - [Nextiva Contact Center](https://www.softwareadvice.com/product/20035-Nextiva-Call-Center/) - [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) - [Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) - [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) - [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) - [Desku](https://www.softwareadvice.com/product/371788-Desku/) - [Help Scout](https://www.softwareadvice.com/crm/help-scout-profile/) - [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) - [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) - [Front](https://www.softwareadvice.com/crm/front-profile/) - [JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/) - [Gorgias](https://www.softwareadvice.com/crm/gorgias-profile/) - [Sociocs](https://www.softwareadvice.com/customer-communications-mngt/sociocs-profile/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) - [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) - [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Customer Communications Management Software - [Content Management Software](https://www.softwareadvice.com/cms/) - [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) - [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) - [Customer Support Software](https://www.softwareadvice.com/customer-support/) - [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) - [Personalization Software](https://www.softwareadvice.com/personalization/)