# Collect! Software Reviews, Demo & Pricing - 2026 > Review of Collect! Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/debt-collection/collect-profile --- [Home](https://www.softwareadvice.com/) / [Debt Collection Software](https://www.softwareadvice.com/debt-collection/) / Collect! Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/debt-collection/collect-profile/alternatives/) # Collect! 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Collect! 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Pricing Starting at $149.00 per month ### About Collect! Collect! is a hybrid debt collection solution that includes flexible options, automation, add-ons, and integrations that enables businesses to manage various components of debt collection routines. Collect! caters to businesses of all sizes in the credit and collection industry and helps them to manage various components of debt collection routines, which include automating collection letters, tracking phone calls, processing payments, and more. Collect! includes batch processing, work queues, contact management, detailed financial settings and tracking, credit bureau reporting, letters, reports, import-exports, data exchanges, automations, scheduling, integrations, encryption, MFA, client reporting and billing, remote web access, translation. With cloud and premise deployments and editions ranging from Lite to Enterprise, Collect! provides any business with the right software package, that will allow businesses to move to larger editions later with data and customizations intact. Collect! provides free training, online Help documentation, live Help Desk located in North America, and technical services staff that can work on further customizations and automation so t... hat business can work with accounts as efficiently as possible. ## Collect! User Interface ## Popular Collect! Alternatives Main Product Collect! 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.78Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $149.00 per month Alternative Product [HES LoanBox](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/) 4.9 [(35)](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/#reviews) Ratings Breakdown - 4.91Ease of use - 4.88Value for money - 4.97Customer support - 4.91Functionality Pricing Starting at $75000.00 per year Alternative Product [Dash](https://www.softwareadvice.com/accounting/dash-billing-profile/) 4.9 [(12)](https://www.softwareadvice.com/accounting/dash-billing-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.82Value for money - 4.83Customer support - 4.75Functionality Pricing Starting at $100.00 per month Alternative Product [Case Master Pro](https://www.softwareadvice.com/legal/case-master-pro-profile/) 5.0 [(19)](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 5.0Value for money - 5.0Customer support - 4.95Functionality Pricing Starting at $50.00 per month Alternative Product [ACE](https://www.softwareadvice.com/debt-collection/webar-profile/) 4.5 [(140)](https://www.softwareadvice.com/debt-collection/webar-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.48Value for money - 4.56Customer support - 4.45Functionality Pricing Starting at $975.00 per month Alternative Product [Beyond ARM](https://www.softwareadvice.com/accounting/beyond-arm-profile/) 4.2 [(39)](https://www.softwareadvice.com/accounting/beyond-arm-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 4.17Value for money - 4.45Customer support - 4.17Functionality Pricing Starting at $1500.00 per month ## Collect! Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Xpress $149.00 flat rate, per month Plan includes: - 2500 Debtor Accounts - Additional Users $79/Month - Includes 1 User - Maximum 5 Concurrent Users Entrepreneur $249.00 flat rate, per month Plan includes: - 10k Debtor Accounts - 1 Users Incldued in Starting Price - Max 10 Concurrent Users Professional $349.00 flat rate, per month Plan includes: - 100000 Debtor Accounts - Account Archiving - Achedule Automatic Tasks - Automatic Payment Management - Batch Processing - Client Management - Import/Export - Includes 1 User - Integrated Online Help - Integrated Payment Processing Read More Professional Plus Pricing available upon request Plan includes: - 500k Debtor Accounts - Account Archiving - Achedule Automatic Tasks - Auto Dialer - Automatic Payment Management - Batch Processing - Client Management - Credit Bureau Reporting - Import/Export - Includes 1 User Read More Corporate Pricing available upon request Plan includes: - Create Multiple Databases - Includes 1 User - Unrestricted Concurrent Users - Unrestricted Debtor Accounts ## Collect! Features - Popular features found in Debt Collection Automated Notices Client Management Compliance Management Contact Management Credit Reporting Electronic Payments In-House Collections Multiple User Accounts Real-Time Reporting Transaction Management Workflow Management - More features of Collect! Accounting Integration Activity Dashboard Alerts/Notifications API Auto-Dialer Automated Scheduling Business Process Automation Callback Scheduling Collection Agencies Commission Management Customizable Reports Customizable Templates Data Import/Export Email Templates Historical Reporting Invoice Management Multi-Currency Partial Payments Payment Collection Payment Plans Real-Time Analytics Real-Time Updates Reminders Self Service Portal Template Management Third-Party Integrations ## Collect! Integrations Docusign Integration rated undefined from -1 review ## Collect! User Reviews Overall Rating 4.7 Ratings Breakdown 5 79% 4 16% 3 4% 2 0% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 4.8 Functionality 4.6 Arwa N. Verified reviewer Financial Services 501-1000 employees Used monthly for more than 2 years Review source Reviewed May 2020 Does its Job. 3 Overall, its a good product and does its job. The cost is fair for its quality. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I like the support from the customer service department. I have used this product in a family business to assist with collections of past due accounts. The software is simple and robust to use. Cons: Its sort of outdated and could use a makeover, especially the user interface. The search functionalities can be improved to provide more results for different query types. Vendor Response Hello Arwa, Thank you for your positive review. Our customer service department works hard to help Collect! users, whether larger or smaller, use the system comfortably. As for the user interface, our programming department is currently working on the next major version which will include a complete overhaul of the UI and improved search. We hope that you make good use also of the extra resources in the Member Center and the massive online Help documentation. We remain here to help you use Collect! to collect the way you want and look forward to your next contact. Replied June 2020 Read More CF Cody F. Verified reviewer Financial Services 51-200 employees Used daily for more than 2 years Review source Reviewed January 2021 Fully Featured, Extensible and Affordable 4 While there were some growing pains after migrating from a long standing legacy solution, we never missed a beat. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Collect! contains all of the features we needed to implement policies and procedures across the entire organization. Role based access; check. Fully customizable user levels; check. Integrations with third party service providers and payment processors; check. Cons: The reporting and letter features native to Collect! are clunky and counter intuitive. The bulk of our reports have been created using SSRS to directly access the back-end data. A company to company move feature to directly transfer data between databases would be a great feature to add. Reasons for choosing Collect! Ownership and upper management was already familiar with Collect! and they were able to provide us with the code review that DAKCS was not. Reasons for switching to Collect! DAKCS was unable to provide us with a code review required by a large client. Vendor Response Thank you for this frank review. Reporting functionality has been improved by the new Query and Report Generator Tool. Thank you for the suggestion of the data transfer between databases. Replied February 2021 Read More JR John R. Verified reviewer Legal Services 11-50 employees Used monthly for more than 2 years Review source Reviewed February 2026 Collect is a glitch riddled money scheme requiring endless Support 1 4k spent, and I still cannot use it without them tampering with it. They may be causing glitches so that you use their $500 tech support option. Very brilliant, like the antivirus companies creating viruses so you use their software. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing-its a technical nightmare that requires extensive training.I thought they were reasonable until I figured out their scheme. Do not buy this software. They will always tamper with it using a back door. Total rip-off. They can't compete with the new companies. This software was written in the early 1990s: Dinosaur Glitch Relic Cons: Do not use this software. They put a back door entry file in the database that they can access, so they can disable your license even if you paid for the software in full and owe them 50 for tech support to fix the many problems. It has a lot of ip address problems because of the backdoor. Simply Fraud!! Read More DB DeMetrius B. Verified reviewer Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2023 Collect Review 5 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and ease of deployment when we set it up Cons: Display could be a little more graphically appealing Reasons for switching to Collect! A more robust platform along with reg F compliance Vendor Response Thank you for your review. Collect! comes set for industry standard collection practice and Reg F compliance, the system is highly configurable for individual needs. The next major version will have a familiar but updated UI. Replied October 2023 Read More DC Diego C. Verified reviewer Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed November 2023 Collect, the only way to go! 4 I have had a pleasent experience with the software and it's customer service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Collect is a very complete tool for our business. It is very reliable and easy to use. If you are starting a business or if you want to implement a tool to power up your processes, Collect is the perfect answer. Cons: The cloud version could be slightly cheaper. Reasons for choosing Collect! I used this software in a company I used to work in. Vendor Response Thank you for this positive review. Startups can use the default configurations, knowing that there is a world of flexibility available in Collect! once they are ready to adapt the system to their unique uses. Collect!'s currency and translation functions make it a useful tool all over the globe. Replied November 2023 Read More DB Derek B. Verified reviewer Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2023 The software is great but the team and support is even better! 5 Collect's friendly interface, integration capabilities, powerful functionality, innovative tools, robust security measures, and exceptional customer support make it an indispensable asset for businesses and individuals alike. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User-Friendly Interface,Navigating through its features feels effortless, thanks to its well-designed menus, clear icons, and thoughtful organization. Regardless of technical expertise, users can quickly adapt and maximize their productivity from day one.Powerful Functionality, Underneath its user-friendly exterior lies a powerhouse of functionality. From task management and document collaboration to data analysis and automation, it covers virtually every aspect of modern-day productivity. you can accomplish tasks with unprecedented speed and precision.Exceptional Customer Support. The team behind Collect! understands the value of exceptional customer support. They go above and beyond to provide timely assistance, whether it's resolving technical issues, addressing inquiries, or offering guidance. The dedication and responsiveness of their support staff ensure that users have a smooth and uninterrupted experience, building trust and loyalty among the user community. Cons: it is not easy to build your own complex reports without understanding all the logic that goes into them. However, the support team is quick to help and fairly priced for custom work. Vendor Response Thank you for this positive review. While Collect! comes preset for standard collections, our philosophy is that the system should give users configuration options to let them set their system to suit their purposes. Regarding reports, the Report Generator Utility enable users to create their own reports on the fly. And, of course, the report specialists on our support team are always here to help. Replied May 2023 Read More MS Michelle S. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed November 2023 Collect is a easy database to learn and grow with 5 It is always a pleasure working with their staff. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to learn for new hires and we constantly customize according to our growth and needs. Cons: While I love that we can customize, I feel that much of what we ask for should already be available. Vendor Response Thank you for your positive review. We are glad to hear that it is easy for new hires to start using the work queue functions. Collect! is highly configurable in that just about every feature comes with setting options, and customizations are a further option. Thanks for the compliment to the support staff. Replied November 2023 Read More MB Michelle B. Verified reviewer Airlines/ Aviation 2-10 employees Used daily for more than 2 years Reviewed November 2022 Collect for us 4 This has helped us be more efficient in collecting outstanding debts. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It is extremely user friendly, and very customizable if you know the coding. Cons: has a very limited rang of payment processors pre programed into the system. need to pay for a custom programing to integrate other processors. Most people in customer support dont know how the program works. Vendor Response Thanks for your review! Collect! ships configured for a standard 3td party collection agency - and can be reconfigured to suit the user's unique workflow. We say that no 2 clients use Collect! the same way because very shortly after starting to use the software people want to use the configuration options to change some of the settings. The Help documentation is there for you 24/7! We do have a standard payment processor integration that is known to support. We have built integrations with a number of additional payment processors also. Some of these are in production and some are still officially in beta so the integration developers work with clients. This is all moving forward and takes time and multiple beta sites to do well. We are very happy that Collect! has helped you be more efficient in collecting outstanding debts. Replied November 2022 Read More JW Justin W. Verified reviewer Financial Services 11-50 employees Used daily for more than 2 years Review source Reviewed November 2022 Highly recommend this extremely flexible highly customizable debt collection software! 5 I have been in this industry for 17 years. Very highly recommend this software to anyone in the Debt Collection / receivables management industry. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I love how flexible this software truly is. It is probably the most customizable solutions available that can adapt to your companies’ specific processes, needs, and or procedures. I also love how simple they’ve made patching/updating the software. Very impressive considering how flexible and customizable everything is. I feel Collect! went above and beyond to make sure their clients understood and maintained compliance with the new Laws and regulations taking effect in 2022 & 2023. Cons: The initial setup can be a little tricky. I highly recommend learning about all the features Collect! has to offer. It is very important to take your time planning out the configuration and customization's for your setup. Spending this extra time planning in the beginning (before data conversion) will make you system much more efficient and save so much time in the future 😊 Vendor Response Thank you for your positive comments on the compliance suite added to meet CFPB Reg F requirements. You have also captured Collect!'s ongoing effort to provide a highly configurable, feature rich solution while making it as easy on the user as possible. You provide very good advice for onboarding. We work with clients even before their projects begin to identify their configuration and customization needs in addition to their data migration needs. We are committed to high quality onboardings that take 90 days from us receiving a first complete data set, assuming the implementation requirements fall within normal parameters. Thanks again! Replied November 2022 Read More TF Tony F. Verified reviewer Used daily for more than 2 years Review source Reviewed April 2018 Still very happy with this program. 5 It is the backbone of my business. I was able to customize the software to assist us with our legal collection practice. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is an update to a previous review. After 15 years I am still very pleased with this program and have yet take full advantage of all it has to offer. It has allowed me to have a turn key operation that 15 years ago I only dreamed about. Cons: I really don't have anything negative to say. At first it was quite daunting to setup and I felt the initial instruction/training could have been better. But upon reflection I think anything new can be difficult and after working in it for several months I became much more adept at creating the plans and reports I needed. Read More Showing 1 - 10 of 70 Reviews [See All Reviews](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) ## Collect! Popular Comparisons [Gaviti vs Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/vs/gaviti/)[Moonflow vs Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/vs/moonflow/)[HES LoanBox vs Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/vs/hes-loanbox/)[ACE vs Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/vs/webar/)[Beyond ARM vs Collect!](https://www.softwareadvice.com/accounting/beyond-arm-profile/vs/collect/) [Compare All Alternatives](https://www.softwareadvice.com/debt-collection/collect-profile/alternatives/) ## See what companies are saying about Software Advice