--- title: "Event Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Event Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Event Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/event-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Golf Course Software](https://www.softwareadvice.com/golf-course-software/) / [Event Manager](https://www.softwareadvice.com/event-management/event-manager-profile/) / Event Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-management/event-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-management/event-manager-profile/alternatives/) # Event Manager User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 26 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 3.6/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 16 reviews (62%) - 4 stars: 6 reviews (23%) - 3 stars: 2 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (8%) ## Event Manager customer reviews Showing reviews 1-25 of 26 (page 1). ### We have used Event Manager to create events that our members can register for. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: 3-5 years · a few times a year - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Event Manager is easy to use, displays all of the information in a simple, easy-to read way, and packages well with Member Solutions other software options. #### Cons The price to pay for it if you are primarily conducting free events is not really justified. Event Manager is best put to use if you are charging large numbers of customers for events regularly. Otherwise there are too many other options to let people know about events happening at your business and to simply have people pay through the business front. #### Vendor response Lauren, thank you for sharing your feedback. We're grateful for the opportunity to provide your and your business with a simple way to collect registrants for an event. If you have a question regarding forms for free events please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team Replied May 2018 --- ### Excellent software with great potential - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. See previous page #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease and flexibility. I like using the promo codes and surcharges. The software has grown with its user base over time. #### Cons Improvement requests. - allow background pictures outside the form - allow drip email marketing to be scheduled using triggers - allow a bulk add on reporting #### Vendor response Hi, David. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that it provides you with flexibility and the ability to add promo codes to your forms. We'd like to learn more about your thoughts on allowing background pictures outside the form, drip email marketing, and reporting. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. -- The Member Solutions Team Replied May 2018 --- ### I did not feel I got my money's worth! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · daily - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I got very little benefit. My company loss thousands of dollars. Money was lost big time! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing!I had questions all the time. Everyone always busy. I was being charged left and right on things I had idea of. Asked questions and got answers like, "We'll get back to you and they never did!' Great disappointment. I trusted this company. Bad idea! #### Cons The software has so many features that one features overlaps another. Too many little features doing much of anything. It should have been made more simple. Too much red-tape and very easy for the company to scam . I feel that this is what happened to me. #### Vendor response Hi J.R., we appreciate you taking the time to give your feedback. We'd like to learn more about how we can improve your experience with our software and services. We have worked with some of our clients to provide a solution with simplified features and greater transparency into billing details. We would love the opportunity to see if a solution like this might be fit for your business. In addition, we would like to make sure we understand your feedback fully so we can use it for future improvements. At your convenience, please call 888.277.4407 to speak with our client services team so they can hear your input first-hand. Once again, thank you for your review. The Member Solutions Team Replied December 2019 --- ### This is a great way to use media to collect fees without having to spend your earnings managing the - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · daily - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Can collect online... the provided great ease and convenience for our clients. Also helps to secure sales #### Cons Inventory logging is hard to keep up with...also challenging to link to color, size, and T-shirt types. #### Vendor response Dr. Fleischhauer, thank you for sharing your feedback. We¿re grateful for the opportunity to provide payment collection and secured sales with ease and convenience, to you and your business. If you have a question regarding utilizing Event Manager to track inventory, please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team Replied June 2018 --- ### I am Impressed! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered I have broken my whole experience into 3 Phases! However, before I tell you why I am so impressed I want to give Kudos to the people that made this happen. They are Kerry Mull who helped coordinate my training adventure with the Event Manager application and Pete Simko who was my Trainer that had the patience of Job! Both were very professional and provided superior Customer Service! Phase I-I was looking for a Registration Site for my business that was affordable. I found Event Manager and scheduled a Demo Phase II- Kerry Mull explained the process; I got the Demo and was sold immediately. The Criteria I used was: a. Easy to Use b. Affordable c. Flexibility to do a variety of things d. Easy to coordinate with my Web Designers e. Support Team to help me navigate "Road Blocks" in learning the system. Member Solutions/Event Manager met all of my criteria and has surpassed my expectations on numerous occasions. The Customer Service has far exceeded my expectations alone. Phase II- Received my Training which introduced me to creative ways of formatting the Registration so the View from the Students perspective would be inviting and easy to use. Phase III- Follow-up was awesome. Kerry introduced me to a new feature called "Linking" and it was incomparable! She made creative recommendations which I would have never imagined doing. She saved me so much time and I have visions of how I would like to use the Event Manager Application going forward! I can't thank you enough for you support! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### works pretty good for some items, but staff states that they have problems using it at times - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: 3-5 years · daily - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it has helped with our inventory ordering for multiple staff members and locations. able to also look up past orders and review them #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros you can set up multiple things, Multiple staff can log on and order inventory that they need at anytime, which allows for the warehouse to fill orders easier. #### Cons kind of difficult to navigate through it as a new user. Staff has issues using it for warehouse orders, sometimes orders do not go thru, which causes some frustration with staff --- ### I use event manager a few times a year when we have a seminar. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The main benefit of having this software is that when someone signs up for an event, they can pay online. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Event Manager is convenient because I already use Member Solutions for my member management. I like that I set up ongoing events without much maintenance. Its pretty easy to use since I have learned how to use it and I can copy my old forms and not have to start over. Customer service is pretty good most of the time. #### Cons Sometimes customers have trouble registering for events, I'm not sure why. I don't like that the event doesn't size to the device that my customer is accessing it from. The Event Manager rep told me they thought they had fixed that, but none of my forms size correctly when viewed by the customer. The design interface is terrible and very difficult to make it work correctly. I just do the best I can and have to accept whatever it turns out to look like. I don't like that if a customer wants a refund, there is a service fee for that. #### Vendor response Joy, thank you for sharing your feedback. We¿re grateful for the opportunity to provide the convenience of setting up ongoing event to you and your business. If you have a question regarding mobile capabilities, please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team Replied June 2018 --- ### Overall it has been a good experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · a few times a year - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ease of sharing events on social media and coping the media links. It is pretty user-friendly and simple to create different forms and I like how they have suggestion forms that you can copy from #### Cons It is difficult to add pictures when changing the Heather and it would be nice that once the payment is received, the phones are directly deposited into the account and set of having to wait until the end of the month #### Vendor response Hi, Amy. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that we've provided you with a good user experience. We'd like to learn more about your thoughts on adjusting headers. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. -- The Member Solutions Team Replied May 2018 --- ### Easy to use and create what I want and need - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Individual & Family Services - Product usage: 3-5 years · monthly - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This helps increase sales and awareness in my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I Love that I can create events that my members can register for at their convenience. They can register online for events or purchase anytime day or night. My next favorite thing is I can copy and reuse any previous form I have created. This saves a massive amount of time. #### Cons I dislike the font sizing area. I would like to be able to click on a word and find out what font size I am currently using so I know which direction to modify. Relatively small inconvenience. #### Vendor response Teresa, it is great to hear from a satisfied client of over 13 years. At Member Solutions, we take pride in developing and maintaining long-term partnerships with our clients. We¿re grateful for your trust and support. We look forward to continuing to provide you with a flexible and convenient online event registration software for many years to come. ¿ The Member Solutions Team Replied May 2018 --- ### We use event manager for internal and external events in our business and it works great. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · monthly - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the high degree of customizability for the variety of events, we like to put on. I also like that we can add pdf documents and flyers for download. #### Cons I wish you could add more pictures or video to an event form. I also think it could be helpful to be able to upload a larger file for client downloads. #### Vendor response Hi, Brett. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that Event Manager offers you the flexibility with customization that you need. Your suggestions to enhance the ability to add more pictures, video, and larger files have been passed along. Someone from our Support Team will reach out to you if we require additional details. Thank you for your business and partnership. -- The Member Solutions Team Replied February 2018 --- ### Easy way to ensure payment and commitment for various events. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · monthly - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is SUPER easy to post a link on our website. I love simply clicking on the html (that is within the event manager software) and knowing that it will display nicely on my site. #### Cons I dislike how the dates for cutoffs don't reset when you copy an event. I've made a few mistakes with that. #### Vendor response Hi, Kailen. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that we've helped make securing payments and commitments for your events super easy. We'd like to learn more about your thoughts on our cutoff dates for copied forms. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. - The Member Solutions Team Replied June 2018 --- ### Registration Chair, ADODI National Retreat - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · weekly - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Amazing staff, no question too complicated to address. Staff very accommodating. Felt staff was there to assist without judgement. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's easy to use. #### Cons Cannot only see one year of attendees. --- ### This is a great program! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: a few times a year - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how this software allows you to promote events for all students. Not only does it keep the student base organized, but it also helps to up sell fun events! #### Cons This software has so much to offer. Right now it may be too much for us as we already have a current POS. My question would be to check if it would be possible to pick and choose pieces of software to use. #### Vendor response Kaela, thank you for sharing your feedback. We¿re grateful for the opportunity to provide you with a tool to organize and promote events for your business. If you have a question regarding your subscription, please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team Replied May 2018 --- ### Made life so much easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered As a small business we did everything via a phone call. As our business grew we needed a better system! Member Solutions made our life so much easier. I went from using a calendar and handwriting all party details to creating a custom, professional form for my customers to complete. I was able to get all the information needed, collect their deposits, and have them sign the contract (huge perk) in one place. Member Solutions made it easy for my to go back and check the status of my parties, email my customers, and maintain an accurate party schedule! We are so appreciative for the burden that Member Solutions took off our shoulders giving us our time back!!! A++ service ... We highly recommend the service! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Event Manager has been a great addition to my studio - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2013 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Event Manager for the many types of events that studio owners have such as Parent Night Outs, Belt Testings, and Camps. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros We have many special events and programs at my school. I decided to try Event Manager to help with registrations. Now, it's the only way we allow our students to register for events. Everything is accessed through my school's website. No more excel spreadsheets and taking payments at the door. I've also noticed that attendance for my events is better because when people pay in advance they are making a real commitment. #### Cons Not Applicable --- ### Great Product to Grow my Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: February 2013 - Review source details: This review was submitted organically. No incentive was offered I recommend this to anyone who wants to have more freedom to grow their business, while having the professionalism of member solutions to back them up! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros It is an easy way to take my hand off registration for events and programs at my school. People can sign up for classes right online 27/7, and my staff and I don't have to write everything out. #### Cons I didn't start using it sooner! --- ### Event Manager is definately a program that will make you money. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered I have been using event manager quite well for a long time. I have used it for many different style events and it has even been used for my entire tournament circuit. Which is over 3000 members. We love it and I continue to tell my clients about it. Allie Alberigo Shihan 7th degree black belt #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 #### Vendor response Allie, Thank you so much for taking the time to review Event Manager by Member Solutions. I am glad to hear that you have successfully used the software for many events and for your tournament registrations. We are grateful for your business and the referrals of Event Manager to your clients. Best regards, Joe Galea - Senior Vice President Client Relations Replied May 2015 --- ### Camp Registration was launched smoothly... very postive experience. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered I like how easy the software is to use. As a designer and usability specialist, I would like more customization of the layout, colors and possibly how the fields are arranged. Overall, the functionality is good and it gets the job done. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Rhonda, Thank you for your review of Member Solutions Event Manager Software. I am happy to hear that your implementation process went smoothly. We pride ourselves on the quick setup and short learning curve to use Event Manager. We are continually improving the software and would love your feedback on customization of the fields and the design elements. Best Regards, Kristen Kercheval - Manager of Product Development Replied May 2016 --- ### Most Seamless Registration Process We've Had in 29 Years! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: November 2014 - Review source details: This review was submitted organically. No incentive was offered In the past 29 years of running our conference, every single attendee stated that this years registration process was the best they had every seen and that is Thanks to Event Manager. We used every feature on events manager to our benefit. For example, the online registration was seamless best part was the payment system. In addition, the system allowed us to generate reports so we could sort the registrants by region, who paid, and most importantly - who still owed money! All of this allowed us to register and collect 100% of the fees from all of the attendees. Thanks again for all your help. We look forward to another great year. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Makes registration and organization easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered We started using Members Solution four years ago. It has improved our attendance to our basketball clinics, made it easy for campers to register, and saved us time in organizing our events. We have received tremendous feedback from our customers and the costumer service has been outstanding. It is a great value which has improved our business across the board. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Vendor response Warren, thank you for your recommendation. We're thrilled to hear that Event Manager has had a positive impact on your attendance, registration process, and business. We¿re grateful for the opportunity to serve you and your business. Replied October 2017 --- ### Our experience has been great with our Event Manager, online sales make big difference . - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered We have had great success providing a means for our students to register and pay online for events and merchandise. It has been very helpful selling our trial membership to new students just starting on our introductory programs. I would highly recommend this to any martial arts school owner who want to improve there business. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you Mr. Tearney for the wonderful comments regarding our Event Registration Software Application! It¿s great to see you having so much success while driving convenience for your members and prospects. Joe Galea - Senior Vice President Client Relations Replied June 2016 --- ### Kerry's Is Invaluable What An Asset - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered Typically when running an organization the membership usually sits back and enjoys the benefits of the few working. The same holds true in our organization, however Kerry changed all of that with him intuitive thinking it is like having a fleet of personnel. The design of her forms save us time and more importantly manpower. Kerry goes beyond her role to make sure we are satisfied, she is a true partner in the successful management of our organization. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Event manager software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2013 - Review source details: This review was submitted organically. No incentive was offered I would highly recommend this product to anyone who does web based enrollments or orders for courses, programs, seminars, products etc. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros This product is great and has increased our productivity tremendously. Its increased our customer service dramatically and increased our bottom line. #### Cons Nothing comes to mind --- ### Dissatisfied - Overall rating: 1/5 - Reviewer: Verified Reviewer - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered Product was unable to offer flexibility. Costumer support was inconsistent. Despite cancellation, repeated requests, and apologies, company continues to withdraw money for monthly fee. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 --- ### Don't want to live without this service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: September 2013 - Review source details: This review was submitted organically. No incentive was offered Kerry Mull has been truly amazing! The program works so easily that I have already recommended it to 2 other event planners. I am so glad I found this service! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 ---