# Jobber vs ServiceTitan - 2026 Comparison - Software Advice

> Jobber vs ServiceTitan - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/field-service/jobber-profile/vs/servicetitan

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Jobber vs ServiceTitan

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# Jobber vs. ServiceTitan: 2026 Comparison

Updated June 4, 2026

Written by [Lisa Morris](https://www.softwareadvice.com/resources/author/lisa-morris/)

Associate Principal Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

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On this page

-   Introduction
    
-   Comparison Snapshot
    
-   Pricing Comparison
    
-   Reviewers Perspective
    
-   Key Features Comparison
    
-   Bottom Line
    
-   Other Popular Comparisons
    

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Review data shows Jobber is mostly used by small businesses in the construction, consumer services, and facilities services industries.

**Starting Price:** $39.00 per month

Pros:

-   User-friendly interface
-   Streamlined operations

Cons:

-   Integration issues
-   Glitches and bugs

Pros & Cons

VS

[ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/)

4.4

[(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

Most ServiceTitan users are small businesses in the construction, consumer services, and utilities industries.

Pricing available upon request

Pros:

-   Continuous updates
-   User-friendly interface

Cons:

-   High cost
-   Feature limitations

Pros & Cons

Why You Can Trust Our Comparison

1,790 verified reviews evaluated

231 features analyzed

45 integrations considered

## Comparison Snapshot

Jobber

ServiceTitan

Starting Price

$39.00

per month, flat rate

Starting Price

Pricing available upon request

Overall Rating

4.6

[(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Overall Rating

4.4

[(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

Integrations

PayPal

QuickBooks Enterprise

Mailchimp

Integrations

See All

Google Maps

QuickBooks Online Advanced

Birdeye

See All

Top Rated Features

Asset Tracking

5.0

Review Request

5.0

Response Management

5.0

Top Rated Features

See All

Availability Management

5.0

Job Costing

5.0

Employee Scheduling

5.0

See All

## Pricing Comparison

Jobber

Starting Price

$39.00 / month

For upto 1 user

Free trial

Free version

Core - Individual

$39.00 / month

For upto 1 user

Connect - Individual

$119.00 / month

For upto 1 user

Grow - Individual

$199.00 / month

For upto 1 user

Connect - Teams

$169.00 / month

For up to 5 users

Grow - Teams

$349.00 / month

For upto 10 users

Plus- Teams

$599.00 / month

For upto 15 users

See All Pricing Plans

ServiceTitan

Pricing available upon request

Free trial

Free version

Starter

Pricing available upon request

Essentials

Pricing available upon request

The Works

Pricing available upon request

See All Pricing Plans

Jobber has three pricing plans for individuals that range in cost from $29 to $149 per month, with the available features increasing with the cost. They also have three plans designed for teams: their Connect plan includes 5 users for $129, their Grow plan includes 10 users for $249, and their Plus plan includes 15 users for $449.

ServiceTitan offers three pricing packages, each priced per technician: Starter, Essentials, and The Works. Wh...

ile the exact costs are only available upon request, ServiceTitan is similar to Jobber in that users who pay more unlock additional features. With pricing plans designed for both individuals and teams, Jobber has more pricing options than ServiceTitan. Our reviews data shows 64% of Jobber users feel positively about their pricing compared to only 50% of ServiceTitan users. Where some ServiceTitan users are unhappy with the restrictive contracts, Jobber users highlight the flexibility of their pricing structures as a benefit.

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Reviewers Perspective

### Ease of Use

Jobber Reviewers Rating

4.6/ 5

"Having the ability to add pictures and videos is a HUGE help…"

5.0

Jennifer B.

Dispatch

Used for 2+ years

VS

ServiceTitan Reviewers Rating

4.1/ 5

"I appreciate having such a powerful tool in our toolkit."

5.0

Geoffrey K.

Director of Marketing

Used for 2+ years

Based on 60 reviews for Jobber and 35 for ServiceTitan, users of both tools appreciate their user-friendly interfaces and ability to streamline business operations.

Jobber users also highlight:

-   Clean and straightforward design, making information easy to find
-   Professional, visually appealing interface and customer portal
-   Automation features that help ensure tasks are not missed
-   Flexible scheduling
-   The ability to add pictures and...

videos - Consistent accessibility across computers, phones, and tablets Similarly, ServiceTitan receives positive feedback from users regarding ease of use. They mention: - Seamless management of business functions on one platform - Transition from paper to digital via tablets and mobile devices - Integration with QuickBooks Online, GPS, API, and Zapier - Cloud-based access from anywhere - Easy-to-read and manipulate dispatching screen - Fast, responsive support and regular feature updates On the negative side, some Jobber and ServiceTitan reviewers mention issues with usability. Jobber users express concerns about: - Clunky and outdated interface that takes time to learn - Lack of customization options for text formatting - Complex process for creating recurring jobs - Difficulty integrating into business operations - Dashboard design and slow overall performance ServiceTitan user concerns with ease of use include: - Annoying graphic interface colors, especially at night - Mobile app tap delays and limited mobile capabilities - Occasional lag and latency during business hours - Software not meeting all business needs - Unresolved bugs and coding issues

### Value for Money

Jobber Reviewers Rating

4.4/ 5

"…time is money, and Jobber allows me to dedicate my time to money-making tasks."

5.0

Kelly G.

Administrative Director

Used for 2+ years

VS

ServiceTitan Reviewers Rating

3.8/ 5

"…they have programs to help educate you…to get the most value for your spending."

5.0

Jeff S.

General Manager

Used for 1-2 years

Users of both Jobber and ServiceTitan like the comprehensive features of both products, but express concerns about high costs and the value received, especially for small businesses.

Other highlighted benefits of Jobber value for money:

-   Comprehensive features included in plans: quoting, booking, scheduling, invoicing, payment collection, and reporting
-   Ability to streamline operations and improve cash flow
-   Flexibility to customize serv...

ices and pricing - Integrated mapping and mileage tracking - Client Hub feature for client self-service However, users also note concerns with Jobber’s pricing: - Perceived as expensive, especially for small businesses - Essential features may require costly add-ons - Inability to automatically add credit card processing fees to invoices - Rigid pricing structure with limited customization, leading to paying for unused features - High fees for certain transactions and upgrades needed for some features - Pricing in USD for Canadian users and limited support for small businesses Here are the elements of ServiceTitan’s value for money that users like: - Comprehensive features: integrated payment processing, financing, QuickBooks Online integration, and detailed price book - Streamlined workflow from customer call to payment processing - Ability to create quick quotes, show pricing options, and take payments/signatures on the go - Justified cost for businesses seeking growth and automation Concerns about ServiceTitan’s pricing include: - High cost, especially for smaller businesses - Additional “Pro” products and add-ons increase costs, sometimes not disclosed upfront - Onboarding is time-consuming and costly - Customer service and support may not match the price - Issues with price book, invoicing, and payroll accuracy - Variable cost structure: costs rise with more technicians - Some users feel the pricing does not match the value received

### Customer Support

Jobber Reviewers Rating

4.6/ 5

"They are very approachable and willing to listen to ideas for improvement…"

5.0

Martin D.

Managing Director

Used for 2+ years

VS

ServiceTitan Reviewers Rating

4.0/ 5

"…the best way is through a chat but not as efficient as they could be."

4.0

Bernadette T.

Admin

Used for 2+ years

Users of both Jobber and ServiceTitan value responsive customer support but report issues with response times and consistency.

Jobber customer support:

-   Responsive and effective live chat and email support
-   Knowledgeable support team able to resolve issues quickly
-   Extensive knowledge base, training videos, and community boards
-   Real-time help available through chat and phone support

However, users also note concerns with Jobber’s supp...

ort: - Slow response times to email inquiries, sometimes taking several days - Inconsistent support quality and repetitive responses from different agents - Some issues not adequately addressed - Difficulty implementing requested changes and lack of certain features ServiceTitan customer support: - Responsive and helpful support team, accessible via email or chat - Shared screen sessions for step-by-step issue resolution - Onboarding and ongoing support programs to maximize software value - Continuous feature updates and attention to customer feedback Concerns about ServiceTitan’s support include: - Slow response times and unhelpful service interactions - Support staff not always following through on commitments - Lack of proper training among support staff - Time-consuming onboarding and setup difficulties - Chat support frequently timing out - Some users feel the support team lacks adequate product knowledge

## Expert Analysis of Features

### Scheduling

Jobber Feature Rating

4.70 / 5

VS

ServiceTitan Feature Rating

4.70 / 5

Jobber and ServiceTitan both offer tools for quickly scheduling jobs, which allows their clients to make appointments faster.

Here’s what Jobber users like about their scheduling tool: 

-   The ability to set recurring jobs and view schedules in various formats
    
-   Automated customer notifications via text and email
    

Here’s what ServiceTitan users like about the scheduling feature: 

-   The capacity planning feature is helpful, and the call board interface is user-friendly
    
-   The feature makes technician routing more efficient and helps manage multi-day jobs
    

However, some Jobber and ServiceTitan users express frustration with this feature:

-   For Jobber, the lack of flexibility for non-standard schedules and the absence of bulk deletion options are frustrating
    
-   For ServiceTitan, users note challenges with setup and support, and they mention frustrations with managed technician limitations and integration with Google Calendar
    

**Scheduling for Jobber:**

Of the 44 reviewers who gave detailed accounts of their use of Jobber’s scheduling feature, 100% rated this feature as important or highly important.

**Scheduling for ServiceTitan:**

Of the 27 reviewers who gave detailed accounts of their use of ServiceTitan’s scheduling feature, 96% rated this feature as important or highly important.

### Mobile access

Jobber Feature Rating

4.30 / 5

VS

ServiceTitan Feature Rating

4.10 / 5

Reviewers find mobile access crucial for field operations, allowing technicians to track schedules, clock in/out, and access job details in real time. Both Jobber and ServiceTitan offer this feature. 

Jobber users appreciate the mobile access feature for: 

-   The ability to take payments and manage jobs on the go
    
-   Its simplicity and the way it helps organize everything for field efficiency
    

ServiceTitan users also enjoy mobile access to their software and mention: 

-   The ability to access data, take photos, and provide pricing on-site is beneficial
    
-   The mobile app is reliable, with good offline functionality 
    

Some users experience issues with the mobile tools for both of these products: 

-   Jobber users mention the need for offline functionality and better feature parity with the desktop version
    
-   ServiceTitan users note they would like to see improvements in offline capabilities and office-side access
    

**Mobile access for Jobber:**

Of the 75 reviewers who gave detailed accounts of their use of Jobber’s mobile access, 96% rated this feature as important or highly important.

**Mobile access for ServiceTitan:**

Of the 21 reviewers who gave detailed accounts of their use of ServiceTitan’s mobile access, 95% rated this feature as important or highly important.

### Customer database

Jobber Feature Rating

4.50 / 5

VS

ServiceTitan Feature Rating

4.20 / 5

Jobber and ServiceTitan both offer a customer database in which users can store customer information such as phone numbers, emails, service records, and notes. 

Here’s what Jobber users like about the customer database: 

-   The ability to track customer history and details for repeat business and efficient communication
    
-   The ability to create tags and custom fields when entering client information
    

Here’s what ServiceTitan users like about their customer database: 

-   The integration with phone systems and the ability to merge duplicate entries
    
-   The database supports marketing efforts
    

Users have experienced issues with the customer database features in both products: 

-   For some Jobber users, it is challenging to quickly locate past customers
    
-   For some ServiceTitan users, there are issues with data import during onboarding, which can lead to mixed-up information
    

**Customer database in Jobber:**

Of the 23 reviewers who gave detailed accounts of their use of Jobber’s customer database, 91% rated this feature as important or highly important.

**Customer database in ServiceTitan:**

Of the 14 reviewers who gave detailed accounts of their use of ServiceTitan’s customer database, 100% rated this feature as important or highly important.

## Bottom Line:

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

Streamline everything

Jobber excels at streamlining operations for small and midsize service businesses with strong scheduling, quoting, and invoicing tools. It’s best for teams needing an all-in-one solution with mobile access and responsive support. Standout benefits include a client hub, automation, and flexible pricing plans.

[ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/)

For continued growth

ServiceTitan provides an all-in-one platform for larger field service businesses needing real-time scheduling, project management, and customer tracking. It’s best for established teams seeking advanced features, integrations, and responsive support. Standout benefits include KPI tracking, mobile tools, and continuous product improvements.

## Other Popular Comparisons

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## Sources

1.  Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
    
2.  **Product descriptions:** In our descriptions of each featured product, we included the following details:
    

**Most valued features:** Our research team analyzed verified field service management software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.  
**Review excerpts:** Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.