SmartMoving

RATING:

4.9

(69)

About SmartMoving

Rated a top moving company software by Software Advice. SmartMoving helps moving companies increase their profitability through automation. Run your entire business from one single software, built just for moving companies. Get reliable software to book jobs, dispatch moves, manage moving crews, and calculate payroll. See why top moving companies trust SmartMoving to grow their revenue, streamline operations, impress customers, and manage their business more effortlessly. Send Accurate Estimates: Build consistent, accurate estimates with our flexible auto-price engine. Get your estimates out of the door in minutes, not hours, without compromising on accuracy with SmartMoving. Grow Your Revenue: Follow-up on every lead within minutes, centralize your sales and track al...

SmartMoving Pricing

Starting price: 

$399.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Run your entire business from one single software, built just for moving companies
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SmartMoving Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for SmartMoving

1 - 5 of 69 Reviews

susana

Transportation/Trucking/Railroad, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2023

Good n effective

User Profile

Cari

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

BEST OF THE BEST Moving Software

10 out of 10. The SM guys really know what they're doing. They are beyond helpful.

PROS

Extremely easy to use and new user friendly, superior customer service, customizable to your own states regulations and tariffs, integrations with MailChimp/QuickBooks, storage software tracking, customer service tracking, accounting/closing out jobs with ease.

CONS

There are genuinely no negative things about this software. It is mainly just the fact that it is constantly adapting for the better. Every update is a new learning curve, but it has ALWAYS been for the better or the ease of the user.

Reasons for switching to SmartMoving

Moving help was awful and SM was the up and coming software.

David

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

The Best Moving Software in 2024

Overall we are very please with SmartMoving There non stop improvement make it even better Knowing we wont be left behind in the future.

PROS

Interface Ot works Communication Texting and emailing Dispatch features Calendar

CONS

It takes time to set up all of your documents and forms

Reason for choosing SmartMoving

Cost Features Set up Overall a feel Dispatching Calendar integration Surveys app Driver and crew app

Reasons for switching to SmartMoving

Outdated and old interface No features or features did not work as expected No integration with Google calendar and no automation

Vendor Response

David, thank you so much for your review. It's great to hear you're pleased with SmartMoving and the improvements we make to continuously improve the platform. Calling us the best moving software is a huge compliment. We appreciate you!

Replied March 2024

Ashley

Packaging and Containers, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Good software for moving company

Its been a pleasant experience

PROS

I like most that everything is housed in 1 spot, it has also automated a lot of things for us.

CONS

The cost and recent change in pricing for text messaging.

Reason for choosing SmartMoving

We chose Smartmoving over the others bc of the text message option and their pricing at the time was better. Now, its not so much better in that aspect.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Almost a no-brainer

It's great overall. The PROS outweigh the CONS by far. I would definitely recommend it (as I had) to other moving company owners about the same size as mine.

PROS

1 - Does really well almost everything it sets itself to do. 2 - Deployment process was above my expectations. 3 - Easy and very intuitive to use, almost making the help center irrelevant. 4 - But if you do need support, they are usually very quick to respond.

CONS

1 - Should have marketing automation tools to allow the clients to eliminate MailChimp. 2 - Could have more customization options, especially in the invoicing process. 3 - Storage module could benefit from an upgrade. 4 - Could offer access to an API to allow the clients to pull data programmatically. 5 - Recent price changes increase the expectations for constant upgrades and improvements.

Reason for choosing SmartMoving

- Easy and fast to implement, with a very responsive team to help. - Price models that could grow with the company without becoming too expensive. - Employees' buy-in. - Professional look and feel.

Reasons for switching to SmartMoving

When I chose it, going paperless was a big deal, and among the options that offered it, SmartMoving seemed to be the most robust and easiest to implement.

Vendor Response

Thank you so much for your review. Great to hear you were able to go paperless and you're happy with your choice. What a compliment that you find SmartMoinvg so easy to use, you rarely need the help center. We appreciate your feedback on invoicing and storage, and we hear you on marketing automation and APIs - stay tuned for updates ;)

Replied March 2024