From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more!

The team in currently in the process of updating the UI which I believe will elevate their product even more.

Been very happy with both the product and the people/customer service at EmployeeReferrals.com. Would highly recommend to those looking for an employee referral product.

We were looking for a product that would be easy and intuitive for our employees to use. EmployeeReferrals.com ended up fitting that need for us. The interface is highly customizable to ensure it carries the feel and value proposition of your organization. It also allows each employee to have their own dashboard to track their referrals, which helps alleviate the amount of questions you receive in your recruiting programs.On the recruiting side - it allows all recruiters to easily see and track referrals to their reqs. Because it houses all referrals over time, you can also mine through past referrals for current roles.Analytics are awesome! You can break down data from when you implement the product up to present day, and everything in between. You can also break down by division and department, which is extremely helpful to be able to take back to leaders in those departments to tell their employee referral stories.

At times feeds can break due to a change in ATS and/or on the EmployeeReferral.com side. There's not really an indication when this happens, so you end up finding out when things aren't working properly. HOWEVER, once contacting EmployeeReferrals.com these things are IMMEDIATELY corrected, so there is minimal downtime.

So far, we've had a great overall experience so far. Everyone at ERC is friendly and easy to work with. They are also very responsive! We've only been using it for a month now, but one of our subsidiaries used it and they had great things to say about the tool. Excited to see what the next couple of months brings!

What I like most about EmployeeReferrals is the ease of use for employees to refer someone. Once you sign in, you can see either the local jobs in your area or search all jobs. It is easy to send the job posting/link to refer someone and easy for the person to review the job description and apply.

We just started using ERC but we've run into some issues with our reports and the FTP. We are working through the issues though and I think it time, it will be fine!

Better systems out there with more bells and whistles and automation/ integrations

Ability to create custom campaigns Auto feeds into ATS after 7 days

Lack of integrations Requires multiple user logins for manual tracking vs auto feeding into systems Doesn’t track who was paid out Doesn’t auto track eligibility requirements for referral programs and have automation Employee don’t know status updates unless someone manually updates Lack of reporting

Tracking and consolidating referrals has transformed how we handle bonus referrals.

The ability to submit payments from the platform would be great, but I am unsure if the platform can intergrate with our other system.