Homebase
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Starting price:
$24.95 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Homebase
1 - 5 of 1,010 Reviews
Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Homebase Review: Homebase is the Best for the Price!
Cheryl
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Game Changer
Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase!
PROSBeing able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.
CONSSometimes staff tell me they don't get notifications of schedule change when I post it.
Reasons for switching to Homebase
Timetrax was horrible! Constantly had downloading issues and tech support was not helpful and down right rude. I spent several hours multiple different occastions trying to download info for payroll. Sometimes even loosing data. You cannot run a business like that!
Crystal
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Everyone loves Homebase
User friendly, highly functional, efficient and effective mobile platform, great customer service! I've never had an HR or work app that employees and management unequivocally love ... but Homebase hits the mark for everyone!
CONSHomebase costs us more overall than any other products we've used but it's worth the money. The "time off" tracking functionality is really basic and not as robust as I wish it was.
Reason for choosing Homebase
I've used other products and they do no have the same functionality and ease of use.
Reasons for switching to Homebase
the other apps are very glitchy and do not offer the ease of use. They don't have as many functions and their mobile platforms are terrible.
Justin
Verified reviewer
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2023
I regret purchasing Homebase
We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy) When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan. What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september. for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date. i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.
PROSThe price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?
CONSCustomer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.
Tom
Veterinary, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome scheduling and payroll combined! Better than 2 different vendors
SUPER FAST customer service. Knowageable customer services.
PROSEasy to set up. Awesome onboarding from Homebase team. Saves me time to process payroll. saves me a lot of time and mistakes.
CONSNot sure..?? one time payroll was delayed because i bank in California collapsed or needed bailed out.
Reasons for switching to Homebase
Homebase was easier and costs less than alternatives. Customer service and onboarding was promised to be great..and it is.