Homebase
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Starting price:
$24.95 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Homebase
1 - 5 of 1,013 Reviews
Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Homebase Review: Homebase is the Best for the Price!
Cheryl
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Game Changer
Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase!
PROSBeing able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.
CONSSometimes staff tell me they don't get notifications of schedule change when I post it.
Reasons for switching to Homebase
Timetrax was horrible! Constantly had downloading issues and tech support was not helpful and down right rude. I spent several hours multiple different occastions trying to download info for payroll. Sometimes even loosing data. You cannot run a business like that!
Nancy
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
Outstanding program!
Exceptional experience and would highly recommend.
PROSVery easy to add/remove employees, set up user roles, schedule time. There's nothing to NOT like about using Homebase!
CONSI haven't found anything about using Homebase that I don't like! Hard to believe, but it's true!
Reasons for switching to Homebase
Very unsatisfied with customer service. Terrible, terrible, terrible.
Rachel
Music, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2024
Simple and Easy to Use Tool
Would highly recommend this tool for business that don't need complex employee management or any foo-foo extra features.
PROSHomebase was a great tool, straight-forward, and simple to use. The user interface was super easy to navigate, really no learning curve to use the tool. Everything was a simple click away to get what I really needed out of the tool.
CONSNothing! It served it's purpose extremely well!
Justin
Verified reviewer
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2023
I regret purchasing Homebase
We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy) When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan. What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september. for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date. i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.
PROSThe price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?
CONSCustomer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.