--- title: "QuickBooks Payroll Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuickBooks Payroll. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickBooks Payroll is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [QuickBooks Payroll](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/) / QuickBooks Payroll Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/alternatives/) # QuickBooks Payroll User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 997 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 679 reviews (68%) - 4 stars: 198 reviews (20%) - 3 stars: 61 reviews (6%) - 2 stars: 18 reviews (2%) - 1 star: 41 reviews (4%) ### Most mentioned pros - It streamlines payroll processing, automates tax calculations, and integrates well with accounting tasks, helping save time and improve accuracy. - The biggest advantage is how seamlessly it integrates with the rest of QuickBooks; having our accounting and payroll in one system saves so much time and reduces data entry errors. - The automation for tax calculations and filings is also a major relief—it’s very efficient for staying compliant without needing to be a payroll expert. ### Most mentioned cons - The navigation isn’t always intuitive when you need older filings, tax forms, or historical records, and it can take extra clicks or searching to locate what you’re looking for. - At times, customer support response times are slower than expected, and certain advanced payroll or reporting features required upgrading to a more expensive plan. - I wish special alerts were sent directly to users when there are upcoing bank holidays that will impact a normal paycheck run. ## QuickBooks Payroll customer reviews Showing reviews 1-25 of 997 (page 1). ### Efficient, All-in-One Payroll Automation for Growing Businesses - Overall rating: 4/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, QuickBooks Payroll provides a robust, reliable solution for managing employee compensation, payroll tax compliance, and business cash flow. It streamlines complex payroll procedures into a straightforward routine, freeing up valuable administrative hours for business operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What stands out most about QuickBooks Payroll is how effortlessly it automates routine payroll processes. The automated tax calculations, tax form filings, and direct deposit options save immense time each pay period. Because it seamlessly links into the broader QuickBooks ecosystem, approved hours, pay rates, and payroll expenses sync instantly into accounting ledgers without manual entry, minimizing human error. #### Cons The pricing structure can get expensive quickly, as monthly base fees combined with per-employee costs add up for mid-sized teams. Additionally, resolving complex payroll errors or tax filing discrepancies through standard customer support channels can sometimes feel tedious, requiring escalation to reach specialized representatives. --- ### Helpful Payroll Tool, But Customer Support Could Improve - Overall rating: 5/5 - Reviewer: Robert L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, QuickBooks Payroll has been helpful for managing payroll, pay stubs, taxes, and employee records. It adds value by keeping business management and payroll tasks organized in one system, which is important when running a business. Security and banking features are also helpful, especially when handling sensitive employee and payment information. That said, the experience is not perfect. There can be occasional bugs, delays, or confusion when trying to fix issues, and customer support is one area that could be improved. For the money, it is useful, but small business owners need reliable support when payroll or banking matters are involved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros QuickBooks Payroll makes payroll much easier to manage in one place. I like that it keeps employee pay, deductions, tax information, pay stubs, and business records organized. The system is fairly straightforward once it is set up, and it helps save time compared to trying to manage payroll manually. #### Cons Customer support could be better, especially when dealing with specific issues or account questions. Some bugs or setup issues can take longer than expected to resolve, and at times it can feel difficult to get clear answers quickly. The pricing can also feel a bit high for smaller businesses. #### Reasons for choosing QuickBooks Payroll Although it is on the higher end of cost, I found it to be easier to use and offer more information regarding what we should do as a small business. --- ### QuickBooks quickly confusing - Overall rating: 2/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I really can't seem to figure out the functions they keep toppling on to the software and their customer service representatives seem to be uneducated in the methods of use themselves if you're lucky to get through tone even talk to one of them #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I like the same day direct deposit function the most but it does not out weigh the difficulty in navigating the software nor does it make it better knowing how much they have you pay for the use of QuickBooks #### Cons The price it still costs and how confusing it is to operate or to find your way through just to get one or the other functionalities going --- ### Beware of early payroll tax deposit requirements for automatic payroll features - Overall rating: 2/5 - Reviewer: Alvin W. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Giving Intuit too much control of our money instead of just helping us track and report our finances. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros QBO Payroll is easy to integrate for small business owners - sometimes too easy. It's nice to have everything in one place. #### Cons QuickBooks now takes tax deposits 6 weeks ahead of due date for taxes based on recently client experience. They hold this money in a separate account (earning interest for their pockets - not shared with our clients). My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a time. #### Reasons for choosing QuickBooks Payroll It was integrated with our bookkeeping system. --- ### Payroll Software That Works With Your Accounting Software Automatically - Overall rating: 5/5 - Reviewer: Matt W. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. QuickBooks Payroll is a great secure platform that helps me keep my banking and money management in one place. My experience and use case is for my two restaurants. With restaurants, labor takes up a significant part of my cash flow. Being able to pay everyone and have my accounting software update automatically is truly a time saver. QuickBooks keeps adding new features all the time but as it stands today, it is a complete platform. I also have QuickBooks Payroll handle all my payroll taxes and it is such a nice thing not having to worry about filing all that stuff anymore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of integration of payroll to the rest of QuickBooks is what sold me. I'm already using the platform for my bookkeeping and accounting, so using them for Payroll was a no brainer. It's cost effective and is easy to use. The online component, Workforce, for my employees, allows them to look up their own pay stubs. #### Cons There are very few cons with QuickBooks Payroll. The two issues I've had are the service being down and paychecks not hitting on time. These are two very serious issues but in the decade plus I've been using them, this has only happened maybe 2 or 3 times. The best part is every time QuickBooks customer support is on top of it, and I normally receive and email telling me about the issue before I run into the issue. #### Reasons for choosing QuickBooks Payroll It was easier to do payroll myself and I end up saving money compared to ADP. --- ### Fabulous Product - Overall rating: 5/5 - Reviewer: Ali S. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 100% Satisfaction! I love this product! I can't believe how easy this payroll program is—it's all-in-one and very user-friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this product! It is easy to use, offers great value for money, integrates seamlessly with QBO, and makes it simple to modify employee profiles. #### Cons Currently, there is no option to select a Per Diem Employee designation, which would be useful. For now, I leave that dropdown blank. If I accidentally select Part Time, I am unable to change it. #### Reasons for choosing QuickBooks Payroll It is integrated with my QBO, ensuring my accounting and payroll processes are seamless. --- ### Time Saved - Overall rating: 5/5 - Reviewer: cyndy a. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. QuickBooks has been a reliable and comprehensive tool for managing business finances. From invoicing and tracking expenses to preparing for tax time, it streamlines many of the tasks that used to take hours. While the pricing can increase with add-ons, the time saved and overall functionality make it a worthwhile investment for growing businesses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Create and send professional invoices Accept online payments (credit card, ACH, etc.) Set up automatic reminders and recurring invoices #### Cons The way that everything costs extra and really starts to add up. For example: features like Payroll, Time Tracking, and Inventory Management are not included in base plans. Annual price increases — Intuit often raises subscription prices, especially for QuickBooks Online and QuickBooks Desktop. Multiple users = higher cost — Want to add more than one team member? That’s often an extra fee. Support access is tiered — Priority customer support is only included in higher-priced plans. #### Reasons for choosing QuickBooks Payroll Because I am a small business owner, "Time is Money." --- ### The best way to create an invoice - Overall rating: 5/5 - Reviewer: Shani F. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied with the software, the best way to prepare invoices and receive the money is through the software, it is also convenient for the customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Anyone looking for the easiest way to prepare invoices should download this software. It's simple, smart, and easy to use. #### Cons What I like most is that you can integrate with other software like: d-tools. It helps organize the work, quotes, and conversion to invoices. #### Reasons for choosing QuickBooks Payroll Preparing invoices for price quotes. Helps calculate salaries and receive profits --- ### QuickBooks Payroll: Convenient, Time-Saving, and Efficient Payroll Management - Overall rating: 5/5 - Reviewer: Sudeep B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuickBooks Payroll has been positive. It simplifies payroll processing, provides convenient access to pay stubs and payroll reports, and helps manage payroll expenses efficiently. The platform is useful for day-to-day accounting and financial management. Although there is room for improvement in customer support and system reliability, it is a practical solution for businesses looking to streamline their payroll operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the user-friendly interface, efficient payroll processing, and easy access to employee pay stubs and payroll reports. The platform helps streamline payroll administration, organize payroll expenses, and maintain accurate financial records, saving time on routine accounting tasks. #### Cons Some features could be more intuitive, and occasional technical issues or delays in resolving payroll-related queries can affect the overall experience. Improving customer support response times, system reliability, and integration with banking and accounting functions would make the platform even better. --- ### Easy Payroll Management with Great QuickBooks Integration - Overall rating: 4/5 - Reviewer: Khimson L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered QuickBooks Payroll is a convenient solution for businesses that want to simplify payroll and keep payroll information connected with their accounting system. Automation saves time and reduces the amount of manual work involved in calculating payroll and taxes. While the pricing and occasional setup or support issues can be drawbacks, overall it is a solid and user-friendly payroll solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to run payroll and manage employee payments Integrates well with QuickBooks accounting Automates tax calculations and payroll deductions Direct deposit makes paying employees convenient Helps manage payroll tax filings and reporting Good for small and mid-sized businesses Cons #### Cons Monthly costs can add up Some features require higher-tier plans Payroll setup can be confusing initially Customer support experiences can vary Occasional software or payroll processing issues can be frustrating --- ### Quickbooks payroll is - Overall rating: 5/5 - Reviewer: Tom B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience has been great! Runs automatically like a charm #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is simple and easy to use and connected to all of the GL accounts, making entries effortless. #### Cons Probably the set up, but that is always to be expected when engaging new software #### Reasons for switching to QuickBooks Payroll One of my other companies was using Quickbooks so we decided to standardize --- ### Excellent & Intuitive payroll processing program - Overall rating: 5/5 - Reviewer: Krista G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered QB Payroll has been great for our company. We regularly have employees who need to access their pas pay stubs and print them out for governmental assisstance, and that is very simple to do as well. Every time I have had to call customer service for help, I always received kind and detailed instruction to my problem. I also really like that they offer a call back option rather than having to sit on hold for a long time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick books payroll is efficient and intuitive! It integrates well with QuickBooks Time/T-Sheet, Intuit for time sheets. #### Cons I wish special alerts were sent directly to users when there are upcoing bank holidays that will impact a normal paycheck run. This can get a company in a bind when it is in an untraditional holiday! --- ### QUICKBOOKS PAYROLL - Overall rating: 5/5 - Reviewer: YURI B. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I LOVE USING ALL QUICKBOOKS SYSTEMS THEY ARE SO SIMPLE TO USE AND IT IS THE BEST TO NEW BUSINESSES TO USE. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros THE PROS OF QUICKBOOKS PAYROLL IS THAT IT IS EASY TO USE FOR ANYONE USING QUICKBOOKS. QUICKBOOKS IT SELF IS AN EASY SYSTEM TO USE. #### Cons THE CONS OF THIS SYSTEM IS THAT ITS NOT THE SAME AS OTHER PAYROLL SYSTEMS. THIS IS A MUCH EASIER SYSTEM TO USE. --- ### Small business owner that appreciates Quickbooks Payroll! - Overall rating: 5/5 - Reviewer: Tanaya W. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. As a small business owner that wears many hats, I will continue to use Quickbooks payroll for years to come! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple - easy to add hours, change RoP, vacations, and even integrated with our 401K. Also makes payroll tax payments for you! #### Cons Does not keep track of changes. For instance when someone gets a new RoP or added benefit, I cannot go back and look up their previous info easily. --- ### Quickbooks payroll - Overall rating: 5/5 - Reviewer: Bianca P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall pleasant experience, everything felt secure and easy to manage. Good for payroll and expense management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Quickbooks payroll was very easy to use, and banking integration was simple. Customer support is quick and helpful. Paystubs are easy to access. Overall good value for the cost. #### Cons Quickbooks can be a little hard to use for new customers who aren’t familiar with payroll management. A couple of big issues that were dealt with. --- ### Quickbooks Payroll adds peace of mind. - Overall rating: 5/5 - Reviewer: Betty C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used to handle payroll by myself but once I added it to our Quickbooks account it really took a lot of pressure off me to generate payroll in a timely manner. The automated feature adds value for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros QuicjBooks Payroll handles all the payroll plus deductions taken each month. I also can schedule it so that it is automatic each month. #### Cons The cost is a little high. I didn’t like having to pay extra at first but because it takes away the burden of getting the payments out in a timely manner, I have found it worth the cost. --- ### A Great Option for Small Businesses - Overall rating: 5/5 - Reviewer: Raegan D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm overall very pleased with my experience. I haven't incurred any real issues with the software. I've had to call support just a few times with minor questions or concerns but was always met with a resolution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love having payroll within the accounting system so all the data flows so seamlessly. I'm also a big fan of QuickBooks Payroll autofiling and autopaying the payroll taxes. This takes a huge burden off the small business staff. #### Cons The biggest con is the cost. For my client's with a large headcount, it makes it too expensive to use QuickBooks Payroll. I wish discounts were offered based on staff size. --- ### Reliable Name in Shifting Industry - Overall rating: 4/5 - Reviewer: Kay M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have used QB for the last decade to much success with multiple businesses I've worked for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Long-standing company with a reputable name, with lots of integration options for other applications. Many different features applicable to lots of areas of running a business. #### Cons Sometimes their age can be a curse - parts can be clunky and have long-term issues that sometimes have you lost in a sea of numbers among QB customers. Their AI-sorting is also a little buggy. --- ### Improvement, very organized and useful - Overall rating: 5/5 - Reviewer: Tamara G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After training, it took some time to be able to effectively evaluate and notice the improvement that it represents when managing HR and specifically, payroll management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payroll management is well organized and structured by the use of this software, shows clearly pending tasks and timeframes for them. #### Cons It took some time and training to get familiarized with the features and effectively evaluate it's value and its multiple features and uses. Video tutorials helped a lot. --- ### Quickbooks Desktop Payroll - Overall rating: 4/5 - Reviewer: Kathy K. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using quickbook payroll for many years. I love the reports very easy to understand. Employee profiles are easy to setup, you can add deductions for garnishments, advances, set a limit and the system will stop deducting when that limit has hit. Do not like the $5.00 direct deposit that is charged for each employee that does direct deposit they should rethink this other programs are much less. Great program but they are going to hurt themselves with this fee. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros very user friendly easy to use program for payroll. #### Cons the $5.00 direct deposit fee that other program charge much less. --- ### Ease of use is great, not great at explaining what's happening - Overall rating: 4/5 - Reviewer: MItch S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a good product that integrates well with their accounting software. It's easy to use, but not intuitive and hard to work with if you have to change something. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It makes it super easy to use, even filing quarterly and annual reports automatically without any input from the owner. #### Cons The downside is that it does a lot of things automatically, even if they aren't correct. It can be hard for new business owners to understand what's happening in the background for them. --- ### User friendly software - Overall rating: 5/5 - Reviewer: Priya K. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Highly recommended software and very user-friendly. Its a good payroll processing software and easy to use and learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is very helpful and awesome. They always solve an issue. It is very secure and a reliable software. Pay stubs are readily available online to access. Payroll processing is very user friendly. Very few bugs and issues are encountered during payroll processing. It is a good software for value of money and the quality you get in using this software. You will have peace of mind. Highly recommended. #### Cons Sometimes there are updates and it may interfere with payroll processing. But these are easy fixes. And sometimes just refreshing the software solves the issues. --- ### Angelina's review - Overall rating: 5/5 - Reviewer: Angelina E. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great with QuickBooks Payroll. We use it daily, which I believe makes all the difference. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuickBooks Payroll has been a system we've used at our company for many years. It's easy and offers a good experience when running payroll. #### Cons Sometimes the file runs a little slow. With that being said, it's nowhere near a big enough con for us to stop using it. --- ### Professional Services - Overall rating: 5/5 - Reviewer: Rami K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accuracy. Professional Service. Customer Support. Security. Money Management. Value For The Money. Recommend . --- ### Ease and worry free - Overall rating: 5/5 - Reviewer: Kris C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to set up and I love that they pay the taxes automatically. All the auto generated things are wonderful. Makes it worry free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of set up. Love that they make the taxes auto to be paid. Able to create new employees with simplicity. #### Cons Not being able to get rid of some things. Sometimes the help is not very friendly. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/reviews/?page=2) --- QuickBooks Payroll Reviews, Pros and Cons - 2026 Software Advice