--- title: "Zucchetti Time and Attendance Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zucchetti Time and Attendance. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zucchetti Time and Attendance is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/time-and-attendance-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Attendance Tracking Software](https://www.softwareadvice.com/hr/time-attendance-comparison/) / [Zucchetti Time and Attendance](https://www.softwareadvice.com/hr/time-and-attendance-profile/) / Zucchetti Time and Attendance Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/time-and-attendance-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/time-and-attendance-profile/alternatives/) # Zucchetti Time and Attendance User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 125 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.5/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 71 reviews (57%) - 4 stars: 47 reviews (38%) - 3 stars: 7 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Among the benefits achieved can be mentioned the HR processes automation, optimization and centralization. - Presence project is designed well because support me in smart way the closing of the month - I'm overall satisfied about Zucchetti time and attendance - help and support me in the administration activities for my workforce ### Most mentioned cons - There aren't many usable reports ## Zucchetti Time and Attendance customer reviews Showing reviews 1-25 of 125 (page 1). ### Recensione Zucchetti - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Programma adeguato alle esigente aziendali e in sviluppo continuo. Disponibilità del ns. referente principale. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Disponibilità e chiarezza nell'esposizione e nel confronto. Il ns. referente sempre disponibile a recepire nuovi input per ns. esigenze. #### Cons Alcuni campi e funzioni non sono del tutto intuitive, occorre seguire le istruzioni e le indicazioni --- ### Zucchetti Review - Progetto Presenze Project - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Plastics - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered ​Per quanto riguarda l’esperienza maturata all’interno della Divisione che sto seguendo, relativa all’implementazione del software Zucchetti per l’area Presenze, non posso che esprimere una valutazione più che positiva. All’inizio eravamo molto scettici e un po’ preoccupati nell’intraprendere questo percorso, ma il professionista che ci ha seguito si è rivelato​ una figura estremamente competente sotto ogni profilo, oltre che una presenza cordiale, disponibile e collaborativa. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ​Il supporto fornito è stato ​o​ttimo: l’implementazione dell’area è avvenuta senza particolari difficoltà e il tecnico che ci ha accompagnato durante la gestione si è dimostrato molto preparato e sempre tempestivo nella risoluzione di qualsiasi anomalia. Per noi è stato fondamentale essere affiancati da una figura così qualificata, che ci ha permesso di raggiungere gli obiettivi prefissati nei tempi stabiliti. L’applicativo offre un’ampia gamma di funzionalità ed è altamente personalizzabile. Il gestionale risulta ​molto intuitivo ​ed è​, inoltre​, possibile attivare l’app per smartphone per tutti i dipendenti, rendendo così l’utilizzo ancora più pratico ed efficiente. #### Cons Per prendere piena confidenza con l’applicativo e comprenderne appieno tutte le potenzialità, è necessario dedicare del tempo alla formazione e alla comprensione di tutte le casistiche. --- ### Human Resources Generalist - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Facilities Services - Company size: 51-200 employees The software aids in structuring attendance management and reducing manual efforts in HR operations. While it enhances visibility for HR, some users may find the process for managing anomalies less straightforward. Full review available after login on Software Advice --- ### HR IT Demand - Digital Transformation Specialist - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Environmental Services - Company size: 1001-5000 employees The reviewer appreciates the product's intuitive design and scalability, which aids in organizing processes efficiently. Nonetheless, they noted that the user experience could be more engaging and customizable. Full review available after login on Software Advice --- ### Experience w/ PresenzeJ - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered My experience is generally positive mainly because I can learn something new day by day #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the possibility to find always one solution for every kind of subject #### Cons Not all function are intuitives (usually is necessary asking for clarifications) --- ### Recommended experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The characteristics we liked the most are the match with Desired features #### Cons The characteristics we liked the least is Integration with other apps --- ### Feedback - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Environmental Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that this system is smart and useful to contain more types of information #### Cons No complete training on every part of the system, I would like to know and use more functions to be more independent --- ### A good governance required a good product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ERP integration and cost control are essential aspect managed by T&A #### Cons The flexibility to manage several cases about permission, vacations avoid additional custom developments. --- ### Zucchetti Time and Attendance - Lutech SpA - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 1-3 years · weekly - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Among the benefits achieved can be mentioned the HR processes automation, optimization and centralization. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The product is intuitive, easy to use and has been successfully integrated with the Company's business processes. #### Cons A feature that couòd be improved is the integration with the other products of the Zucchetti suite. --- ### Admin Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software have a good interface, easy to navigate and have many application to manage all HR company process. #### Cons Sometime very difficult understand all process. --- ### Zucchetti - Presenze Project - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Zucchetti Presenze Project has the possibility to be a very good program but it needs to be more quick and to link more information at the same time. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zucchetti is more complete if compared to the program we had before. We can use Analytics to extract information. You can use this program from every pc/desktop, just having an internet line. #### Cons As many software you have to enter in program's "mind". Sometimes it is not flexible and it is not possibile to extract all info about attendencies from Analytics. Sometimes it runs not in a quickly way. If you clic on the name of emoployee the olny thing you can do is to see his/her employment relationship: if you want to take a look to the subject, you have to look for the specific link in the dashboard. --- ### Time&Attendance Office - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Using a software that is able to manage the cases of the Italian public administration means having a software available that allows you to solve any kind of problem. Moreover the application includes an integrated business intelligence software that allows the creation of clear and attractive dashboards, accessible to the employee by the administrator. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best qualities of the software are flexibility and computing power #### Cons The use of scripts for some function that could be standard --- ### Large Company use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered My experience is positive as it helped me solve plenty of specific requests done by customers on personal requirementes not foreseen by the majority of clients such as time schedules without scheduled hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is excellent for companies that need specific uses such as attendance all over the country. #### Cons The assitance is great and professional but sometimes it takes too much time to contact them. --- ### attendance module - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros the attendance form is precise in passing the data for the correct compilation of the pay slip to payroll #### Cons as a user, for over 10 years of the module, I have noticed the always careful and timely progression of the implementation for which I have not yet found, at the moment, any lack --- ### presenze project - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Chemicals - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered applicativo molto valido e funzionale assistenza ottima e professionale sia per ticket che telefonicamente #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Assistenza accurata e precisa su presenze project, precisione nella risposta e velocità nella risposta #### Cons Lentezza nella risposta su sicurezza a automazione e parte del piano ferie un po' meccanico e migliorabile --- ### Riflessioni-Considerazioni - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros E' un gestionale completo, predisposto ad elaborazioni varie. Possibilità anche di gestire (Acquistato anche ZTravel) il commerciale esterno #### Cons E' un gestionale non intuitivo e di difficile comprendimento. Abbiamo dovuto fare più corsi interni per spiegarlo ai dipendenti Molte schermate sono uguali, stesse voci ma in pagine diverse. Le nostre procedure interne applicate al gestionale Zucchetti non sono state immediate, ma ci sono volute più e più segnalazioni. Il Vs. personale non è accessibile telefonicamente ma solo per mail e risponde giorni dopo. --- ### Miglior software per la gestione del personale - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Zucchetti è il software più diffuso e conosciuto per la gestione degli orari, degli straordinari e delle ferie delle persone. Lo usiamo da anni in azienda e ci troviamo benissimo. Mi piace la possibilità che fornisce di eliminare molte attività manuali e a basso valore aggiunto, come il calcolo delle ore di straordinario o la pianificazione delle ferie #### Cons Il software è più costoso dei suoi competitors, l'interfaccia con la app può essere ancora migliorata e divenire ancora più user friendly --- ### Zucchetti : promosso!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Supermarkets - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Uno strumento che permette di automatizzare una serie di processi , prima gestiti manualmente , con un buon risparmio di tempo. A parte qualche rigidità (in alcuni processi è poco intuitivo e un pò macchiavellico) nel complesso il risultato è soddisfacente . Gestione dei ticket rapida e efficace. Il professionista che ci ha seguito e' stato molto performante , e di conseguenza il prodotto è stato cucito addosso alle nostre esigenze, con possibilità di implementazioni personalizzate in fase di utilizzo. Certo ci sono ancora "assestamenti" da correggere, ma nel lungo periodo prevedo ottimi risultati. #### Cons la complessità nella gestione delle regole --- ### Costante supporto e personalizzazione - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Il tool, perfettamente integrato all'interno della suite HR, ha ampissimi margini di personalizzazione e grazie al supporto del team di configurazione siamo riusciti ad ottenere esattamente quello che volevamo. L'automatizzazione di tutti i processi legati alla gestione delle presenze e il grande numero di report disponibili migliora notevolmente la qualità del lavoro. #### Cons Tutte le difficoltà emerse sono state via via risolte anche grazie al costante aggiornamento del software. Ad oggi l'app mobile offre agli utenti una esperienza al 90% analoga a quella da portale Web, spero che nei prossimi rilasci anche le funzionalità "minori" diverranno disponibili da smartphone --- ### Zucchetti Time and Attendance recensione - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Esperienza super, non ho mai riscontrato problemi nell'utilizzo. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Il software Zucchetti è ottimo da utilizzare, facile ed intuitivo. L'inserimento di orari lavorativi e il dowload di buste paga risulta molto agevole. Inoltre la grafica permette una visione complessiva del quadro d'insieme immediata. #### Cons Il software non presenta particolari problematiche o inconvenienti. RIspetto alle migliorie, nonostante l'ottima efficienza fornita dal portale, si potrebbe forse implementare l'app disponibile per dispositivi che siano diversi dal pc (smartphone, tablet) per un'esperienza ancor più immersiva. --- ### ottima personalizzazione - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Political Organization - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Abbiamo ottenuto l'automatizzazione di molte operazioni. Tramite analytics la possibilità di estrapolare dati e avere una visone complessiva degli accadimenti per poter gestire il personale in modo più specifico. Abbiamo eliminato l'utilizzo delle mail e della carta. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros le funzionalità più importanti per noi sono la rilevazione presenze, il workflow e analytics. Abbiamo alcune particolarità e grazie alle potenzialità di personalizzazione del programma possiamo automatizzare un gran numero di operazioni che gestivamo manualmente. La grafica accattivante; l'app è molto intuitiva e funzionale; apprezzamento su integrazione tra i moduli. #### Cons il menù è troppo ricco di voci, dovrebbe essere prevista una suddivisione tra comandi gestionali (che utilizza solo il fornitore) e quelli di uso corrente (utilizzate dall'amministratore). Per le pubblicazioni delle comunicazioni individuali potrebbe essere prevista una modalità più smart. Lato Utente, possibilità di arrivare al cartellino del workflow in modo più diretto inserendolo nella pagina iniziale. Avremmo voluto una minore macchinosità nella gestione della variazione della giornata nel cartellino (lato amministratore). --- ### Zucchetti Time and Attendance - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros il sistema è molto flessibile e personalizzabile e di facile utilizzo per l'utente #### Cons lato HR non è particolarmente user friendly. molte funzioni possono essere complesse per un amministratore con poche skill informatiche --- ### Esperienza estremamente positiva - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Writing and Editing - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Il software è estremamente flessibile e customizzabile relativamente a differenti gradi di complessità.Particolarità aziendali o regole gestionali differenziate sono applicabili al software. #### Cons Non è rapidissimo entrare nelle logiche di sistema ma quando si comprendono, il gestionale diventa estremamente rapido nell'utilizzo. --- ### user friendly and complete - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Maritime - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros every employee learns and uses it easily #### Cons if you need some new functions Zucchetti has already thought about it --- ### Zucchetti Time & Attendance - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Utilities - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered I am very happy with the program, excellent experience #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This programm is easy to use and its helps us work faster #### Cons The program has too many customizations ---