# Case Master Pro Software Reviews, Demo & Pricing - 2026 > Review of Case Master Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/legal/case-master-pro-profile --- [Home](https://www.softwareadvice.com/) / [Legal Case Management Software](https://www.softwareadvice.com/legal/) / Case Master Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/case-master-pro-profile/alternatives/) # Case Master Pro 2026: Benefits, Features & Pricing Wondering if Case Master Pro is right for your practice? Our Legal Case Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Case Master Pro 5.0 [(19)](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/) Pricing Starting at $50.00 per month ### About Case Master Pro Case Master Pro is a legal case management solution that helps law firms and debt collectors manage case files and accounting operations. It enables lawyers to store critical documents in a centralized database, assign task lists to specific employees, and track case files with information related to opponents, accounts, litigation or judgments and can be setup in less than a week. Key features of Case Master Pro include bookkeeping, scheduling, check printing, invoicing, transaction management, account reconciliation and outside counsel login. It allows administrators to configure security settings, and create customizable reports to gain insights into organizational performance. Plus, it includes a self-service portal, which lets clients access documents, images and claims related to their individual case files online. Case Master Pro facilitates integration with QuickBooks and Peachtree to export checks, general ledger and reconciliation data to external accounting systems. It also provides enterprises with CMP imaging functionality to convert physical documents and existing files into viewable electronic formats, streamlining workflows across the organization. Wondering if Case Master Pro is right for your practice? Our Legal Case Management Software selection experts can help you in 15 minutes or less. ## Case Master Pro User Interface ## Popular Case Master Pro Alternatives Main Product Case Master Pro 5.0 [(19)](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 5.0Value for money - 5.0Customer support - 4.95Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [LEAP](https://www.softwareadvice.com/product/20175-LEAP/) 4.3 [(542)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) Ratings Breakdown - 4.16Ease of use - 3.99Value for money - 4.19Customer support - 4.16Functionality Pricing Available upon request Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1737)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.52Value for money - 4.69Customer support - 4.48Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(791)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.59Customer support - 4.42Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/) 4.8 [(358)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.72Customer support - 4.65Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Centerbase](https://www.softwareadvice.com/legal/centerbase-profile/) 4.4 [(60)](https://www.softwareadvice.com/legal/centerbase-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.11Value for money - 3.80Customer support - 4.17Functionality Pricing Available upon request Get Price ## Case Master Pro Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Case Master Pro Features - Popular features found in Legal Case Management Billable & Non-Billable Hours Calendar Management Case Notes Client Portal Communication Management Conflict Management Electronic Signature Task Management Trust Accounting Workflow Management - More features of Case Master Pro Access Controls/Permissions Accounting Accounting Integration Accrual Accounting Activity Dashboard Activity Tracking Asset Accounting Auto-Dialer Automated Notices Automatic Backup Automatic Billing Billable Items Tracking Billing & Invoicing Billing Rate Management Borrower Management Business Process Automation Callback Scheduling Case Management Check Writing Client Management Collection Agencies Commission Management Compliance Management Contact Database Contact Management Contract/License Management Credit Card Processing Credit Reporting CRM Cross Ledger Posting Customer Statements Customizable Fields Customizable Reports Customizable Templates Data Import/Export Docket Management Document Management Document Templates Electronic Payments Email Management Email Templates Expense Tracking Fee Calculation & Posting Financial Management Forms Management General Ledger Historical Reporting In-House Collections Invoice Management Legal Case Management Multi-Channel Communication Multi-Currency Multiple User Accounts Partial Payments Payment Collection Payment Plans Real-Time Reporting Real-Time Updates Receipt Management Records Management Reminders Reporting & Statistics Search/Filter Secure Data Storage Self Service Portal SSL Security Task Progress Tracking Task Scheduling Tax Management Third-Party Integrations Time Tracking Transaction Management ## Case Master Pro Integrations Microsoft Excel Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Sage Accounting Integration rated undefined from -1 review DragDrop for Outlook Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review See all 7 integrations ## Case Master Pro User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 5.0 Customer support 5.0 Functionality 4.9 BS Blair S. Verified reviewer Law Practice 2-10 employees Used daily for less than 2 years Review source Reviewed October 2024 We'd be lost without CMP! 5 It has literally changed the way we do business, creating a more functional and efficient framework for everything we do. It has truly brought us into the 21st century and allowed us to be so much more productive! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of functionality; support response time; constantly improving Cons: Not applicable - any glitches we have had have been met with a prompt and complete resolution. Reasons for choosing Case Master Pro Cost, customer service, ease of transition Reasons for switching to Case Master Pro We didn't actually switch from Colipso; we switched from Collection Partner, but it is so old that it's not even a drop down option. The system was entirely out of date and we had so many issues that could not be resolved as the support team didn't even know how to address them. Read More TB Timothy B. Verified reviewer Financial Services 2-10 employees Used daily for less than 6 months Review source Reviewed March 2024 New user, very happy 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been in the debt collection field for over 25 years and the conversion to this new product was very smooth. The ease of access to our data for export or document production is excellent. Cons: I honestly have not found anything yet. Anytime we have a need, the customer representatives respond quickly with a solution or suggestion. Reasons for switching to Case Master Pro The Totality cloud solution was just too expensive. Plus, there were functionality limits and no access to building our own custom reports. Read More KG Kakie G. Verified reviewer Legal Services 11-50 employees Used daily for more than 2 years Review source Reviewed August 2019 Affordable collections software with excellent customer support 5 Case Master Pro is currently working with us on updating our customer/client portal. Our customers and clients can upload documents and files, place accounts with our office, and pay bills through the portals which is a huge timesaver for us! The customer support we receive is excellent! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The people at Case Master Pro have always been very responsive in working with us. They have helped us customize the software to meet our needs; and they're always available for questions and tips on how best to use the software. Cons: Lack of automated functions to sync with our bank. Reasons for choosing Case Master Pro Case Master Pro was already in place when I came on board so I can't answer that question. Read More CA Cori A. Verified reviewer Legal Services 11-50 employees Used daily for more than 2 years Review source Reviewed August 2021 Best legal practice software and outstanding customer service 5 When we switched to CMP, we had been using a customized software program that was so old, it didn't even have a field for the input of an email address! Our entire practice was built around this antiquated software, so I was dreading making the switch. Because there was a lot riding on it, we thoroughly researched and compared several options, and CMP always came out on top. What really sets them apart from all the others though is their outstanding customer service. When we finally switched over, \[SENSITIVE CONTENT HIDDEN\] traveled to our office (from Florida to North Carolina, not a quick trip) and provided in-office training and and assistance for 2 days at no cost. There were several problems with data conversion because of the mess we were converting from, but they worked painstakingly and patiently to make it right. That's going above and beyond. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Extremely easy to use and navigate. Everything that you might need for legal case management is available to you in an intuitive, highly customizable and affordable platform. The transition to this software was seamless, not only because it is so easy to learn, but mostly because of the outstanding customer service, support and training that our firm received when we switched. I can honestly say that CMP has made our workflow much more efficient and effective, increasing our bottom line. Cons: I really can't say there is anything I don't like. My experience is limited, so perhaps I don't know what I am missing, but if I every time have a question, I always get a prompt and clear response. Reasons for choosing Case Master Pro CMP was more affordable, had more features, and the purchase price included training and installation, which turned out to be a Godsend for us. Also, going from a customized software program to an "off-the-shelf" product was much easier with CMP because it is so customizable, and they are always looking to improve and refine the software based on user suggestions. Reasons for switching to Case Master Pro Our previous software was so old, it would only operate on a very early version of internet Explorer. There was an end date for when Microsoft would stop making security patches for this version of IE, making our system vulnerable to security breach after that. I wished we had switched sooner than we did! Read More LP L. Eowyn P. Verified reviewer Law Practice 11-50 employees Used daily for more than 2 years Review source Reviewed September 2016 BEST I HAVE USED, HANDS DOWN. 5 I have worked in the legal field for 16 years and spent 8 of them using one version or another of CMP. Each version gets better. I have also used Legal Files, TimeSlips and PCLaw. All are trash compared to CMP. The only reason I could see giving a good review to any of them is because the person doesn't know what they're missing. They are missing a lot. CMP is the best overall full coverage case management program. To choose the best feature would be difficult. Versatility with respect to different areas of law is key and they covered it. On the rare occasion that we wished that the program had an additional feature, they made it happen, just like that. Trust Accounting, Custom Reporting, Case Life Tracking, Tickler System, At-A-Glance Main Screen, Party/Contact Tracking/Integration, Imaging, Online Service Capabilities, Document Merging...I could go on, but they are all the best I have ever seen. Easy to learn is an understatement. I was able to gain detailed knowledge of program function with very little training in less than 6 months. Tech support is personal and helpful, but are seldom needed. I have been with my current firm for barely a year and I am already pushing for the switch. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Excellent Trust Accounting Custom Reporting, Case Life Tracking, Tickler System, At-A-Glance Main Screen, Party/Contact Tracking/Integration, Imaging, Online Service Capabilities, Document Merging, Easy to learn...I could go on. Cons: That my new firm doesn't have it yet. Read More RJ Richard J. Verified reviewer Law Practice 2-10 employees Used daily for less than 12 months Review source Reviewed March 2022 Best Collection Software and Customer Service in the Industry!! 5 The system is constantly being updated to stay current with the needs of the users. Case Master Pro is a must for any collection firm wanting to utilize a highly sophisticated system at a reasonable price. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We switched to Case Master Pro to reduce the costs of operating our previous collection software. Although we were skeptical that it would be near as good, it has outperformed and is so much better. We are able to create a system that is optimized for our firm and makes us more efficient in our practice. As good as the software is for us, the customer support is even better. If we have any questions, the support staff is quick to respond and highly attentive to the needs of the firm. We used another system for 21 years and were concerned that Case Master Pro could be anywhere as good. It is even better!! I highly recommend the software and if anyone is interested in migrating over to it, feel free to communicate with me. Cons: We hav no cons with the software. It is perfect for our firm. Reasons for switching to Case Master Pro As we were looking to downsize the firm, we switched to cut the costs of our current legal and imaging software. Notwithstanding, I wish we had done so sooner. Read More CA Chad A. Verified reviewer Legal Services 51-200 employees Used daily for more than 2 years Review source Reviewed August 2019 Best Case Management Software Out There 5 We used to be 100+ employees now we are just about half of that yet we are bringing in more money then we did back then. A big reason for this is CMP and the team they have. We have streamlined the way we do things because of CMP and any ideas we have they make a reality with custom modifications to the program. You can basically make the program fit to your needs as we know every business has different needs and an off the shelf program simply is not going to do that. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of Use. Everything is in it's right place so even on first use it is not hard to figure out where certain things are. It is a one stop shop. The software does everything from document generation, imaging, and monitoring of a file from start to finish. There are also great reporting tools to help employees/managers know exactly where they are at. Cons: Setting up templates can be a bit tedious as the learning curve for conditions and expressions is pretty big. You need somebody with a bit of experience to set these up initially. Reasons for choosing Case Master Pro Every couple of years we demo many of the other softwares out there just to make sure we are not missing out. While we might find a feature or two we like nothing ever competes with CMP. Read More BV Brenda V. Verified reviewer Law Practice 11-50 employees Used daily for more than 2 years Review source Reviewed July 2023 Excellent Product with Customizations 5 It works well. The transition from the server to online was a bit trying mainly due to employees not being comfortable with change. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Most things are intuitive. It keeps all the essential pieces of a case in one place. Able to make custom reports. Cons: We moved from the server based product to the online version. A few things are in weird places like document templates are not in same place as text templates. Read More TG Teri G. Verified reviewer Law Practice 2-10 employees Used daily for less than 12 months Review source Reviewed March 2023 Top Notch Customer Service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The CMP team has gone above and beyond with their customer support. The team responds to all our inquiries and requests, sometimes even within minutes. They have been open and supportive of our requests for customization and additions of new features to the program. I look forward to continuing to work with CMP and watching the amazing developments to come. Cons: I would like to see more user customization with internal templates, but I understand that this is already developing and options are becoming available. Reasons for switching to Case Master Pro Outdated system and poor to non-existent customer service and support. Read More VA Vaughn A. Verified reviewer Law Practice 11-50 employees Used daily for less than 12 months Review source Reviewed March 2022 Cohn and Dussi, LLC 5 \[SENSITIVE CONTENT\] and entire support team have been fantastic guiding us through the implementation. Good customer support should endure long after the implementation fees are paid. The support team have been true to their word and helped navigate us through the implementation and beyond. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Trust accounting is a of paramount importance. CMP allows for integrated cost accounts and full 3 way reconciliation mandated by the state bar. Interface is easy to use with full traceability. We are looking forward to porting over our billing system shortly which will further enhance the benefits CMP offers the Firm. Cons: As this software is feature rich, we are learning to walk before we run to enable us to fully utilize the software by having it set up correctly right out of the gate. Otherwise the options and features can become overwhelming to the novice user. Reasons for switching to Case Master Pro improved interface and added functionality Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/) ## Other Top Recommended Legal Case Management Software [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1737) Recently recommended **351** times [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (528) Recently recommended **333** times [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (286) Recently recommended **280** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (791) Recently recommended **224** times Stuck Between Options? Our experts can help you compare Case Master Pro with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice