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> Reviews of Clio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Clio is a good fit for you!

Source: https://www.softwareadvice.com/legal/clio-legal-profile/reviews

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Clio Reviews

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[Overview](https://www.softwareadvice.com/legal/clio-legal-profile/)

Reviews

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# Clio Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(1,317)

4

(322)

3

(50)

2

(17)

1

(31)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.7

Value for money

4.5

Functionality

4.5

* * *

### Pros

"Additionally, the ability to keep documents on Clio's servers and then access them wherever I have internet access allows me to travel much more lightly while avoiding the concern that I will not have the document I need when I need it or that a paper document will be lost."

"Specifically, the document management and drafting features let me build and reuse templates efficiently, which has made my output faster and more consistent."

"It brings together calendaring, matter management, billing, documents, client communication, payments, and workflows all in one place, which helps create more consistency across the firm and a better experience for clients."

### Cons

"Reporting is one of the weaker areas, especially if you want detailed operational data or more customized tracking. As the firm grows, you also start to notice that some workflows feel a little rigid, and there are times where you have to adjust your process to fit the system."

"That said, there is one frustration worth mentioning: the credit card processing fees add up quickly. If clients elect to pay via credit card with any frequency, that cost structure can feel steep and eats into what would otherwise be a strong value proposition. If I elect to pass the cost on to the client, they lose the ability to use Apple Pay, which is why I haven't yet elected to do that."

"I asked to generate one report - and Clio is unable to generate the one report after the migration - how much revenue did my attorneys actually bring in based upon the hours they worked. "

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Clio Reviews, Pros and Cons - 2026 Software Advice