--- title: "Huntress Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Huntress. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Huntress is a good fit for you!" source_url: "https://www.softwareadvice.com/msp/huntress-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [SIEM Software](https://www.softwareadvice.com/siem/) / [Huntress](https://www.softwareadvice.com/msp/huntress-profile/) / Huntress Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/msp/huntress-profile/) Reviews [Alternatives](https://www.softwareadvice.com/msp/huntress-profile/alternatives/) # Huntress User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 30 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 26 reviews (87%) - 4 stars: 4 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The integration with Microsoft 365 is particularly valuable, allowing automated actions such as disabling compromised accounts, helping contain threats quickly, and reducing response times during incidents. - The platform is easy to use and offers strong malware protection, useful alerting, geo-blocking capabilities, and straightforward device management. While there can occasionally be issues with inaccurate geo-tagging or alerts relating to historical activity, these instances are generally minor and easy to investigate. - Huntress has been an excellent addition to our security stack and provides strong protection against modern threats. ### Most mentioned cons - While Huntress is generally very accurate, there are occasions where alerts can be triggered by historical activity or where locations are incorrectly geo-tagged, which can sometimes cause confusion and require additional investigation. Although these instances are relatively uncommon, they can occasionally generate unnecessary concern or extra work for administrators. ## Huntress customer reviews Showing reviews 1-25 of 30 (page 1). ### Effortless SIEM product. - Overall rating: 5/5 - Reviewer: Nick B. - Industry: Information Technology and Services - Company size: 51-200 employees - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were having issues with a FortiGate SSL VPN being targeted. We piped the VPN sign in logs over to huntress SIEM to give us peace of mind & better visibility for troubleshooting. #### Ratings breakdown - Ease of use: 5/5 #### Pros The ease of use. Everything is one easy to use MSP focussed portal which is easy to navigate. Multiple SIEM sources can be configured through one huntress agent negating the need for further agents / hardware in the business. #### Cons The list of SIEM integration sources is relatively small at the moment, but it's constantly growing. --- ### Huntress - ITDR, peace of mind for small MSPs - Overall rating: 5/5 - Reviewer: Jeremy S. - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, excellent. I can sleep better on a night knowing the SOC is monitoring our clients 365 environments 24 hours a day, 365 days a year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very east setup - dashboard is clear and simple to use. Pre-sales support so far has been exceptional. #### Cons Slight inconsistency with report branding. Marketing tools (Huntress Hub) quite complicated to use so used own marketing campaign --- ### Excellent MDR Solution with Strong Automation and Microsoft 365 Integration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Huntress has been very positive. It provides a strong layer of security through continuous monitoring, threat detection, and automated response capabilities. The integration with Microsoft 365 is particularly valuable, allowing automated actions such as disabling compromised accounts, helping contain threats quickly, and reducing response times during incidents. Device isolation and response through the Huntress agent also provide an effective way to manage security incidents when they occur. The platform is easy to use and offers strong malware protection, useful alerting, geo-blocking capabilities, and straightforward device management. While there can occasionally be issues with inaccurate geo-tagging or alerts relating to historical activity, these instances are generally minor and easy to investigate. Customer support is typically quick to respond and can assist with most issues effectively. While the support experience isn't always exceptional, it is generally reliable and provides the assistance needed to resolve problems when they arise. Overall, Huntress delivers excellent value for money, combines strong security capabilities with useful automation, and has become an important part of our security stack. We would highly recommend it to organisations looking for an effective managed detection and response solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Huntress has been an excellent addition to our security stack and provides strong protection against modern threats. The platform is easy to use, offers clear visibility into security events, and provides valuable alerts that help identify suspicious activity quickly. One of the standout features is the integration with Microsoft 365, allowing automated actions such as disabling compromised accounts and helping contain threats rapidly. Device isolation and response capabilities through the Huntress agent are also extremely useful when dealing with potential security incidents. The platform offers effective malware and virus protection, managed detection and response capabilities, and features such as geo-blocking and automated threat remediation. Deployment and ongoing management are straightforward, making it suitable for both small and large environments. Overall, it delivers excellent value for money given the level of protection and automation provided. #### Cons While Huntress is generally very accurate, there are occasions where alerts can be triggered by historical activity or where locations are incorrectly geo-tagged, which can sometimes cause confusion and require additional investigation. Although these instances are relatively uncommon, they can occasionally generate unnecessary concern or extra work for administrators. Some alert details could also be clearer in specific scenarios, particularly when determining whether activity is current or historical. --- ### Impressed by Huntress - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been an improvement to our cyber security platform. The cost is fair to cover the support & service in general. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It provides reassurance that othe security of our devices, infrastructure & software is covered by a 24x7 service which proactively monitors, alerts & resolves cyber issues. #### Cons The setup was quite complex & there are a few false positives raised but once the config wass confirmed this has decreased. --- ### Never go wrong with Huntress - Overall rating: 5/5 - Reviewer: Craig Paul T. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Huntress is a great vendor with fantastic service and ongoing training for our clients and our own systems. #### Cons No complaints from them or their products - we love their service and ongoing partnership at our IT company. --- ### Chief Technology Officer (CTO) - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 11-50 employees The reviewer appreciates the ease of setup and the ability to correlate logs across multiple Huntress products with Huntress Managed SIEM. They express a desire for a more intuitive interface and less dependence on desktop devices for log collection. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Information Technology and Services - Company size: 51-200 employees The use of Huntress Managed SIEM has significantly improved security visibility for the organization, allowing for quicker responses to potential threats. While there are some technical alerts that may need deeper investigation, the platform effectively reduces the need for constant log monitoring. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Computer & Network Security - Company size: 2-10 employees As a first-line staff member, the reviewer appreciates how Huntress simplifies security monitoring by providing clear alerts and reducing the need for deep log analysis. This approach not only aids in learning but also improves the efficiency of handling potential threats. Full review available after login on Software Advice --- ### Senior IT Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Aviation & Aerospace - Company size: 201-500 employees The reviewer appreciates the hands-off approach of the managed SIEM, which allows for efficient monitoring of their SaaS ecosystem. They noted a wish for expanded monitoring capabilities as their system list grows. Full review available after login on Software Advice --- ### Excellent Product, Excellent Support, Excellent Price - Overall rating: 5/5 - Reviewer: Lucas B. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful. #### Cons Would love for it to integrate with Defender for Business instead of just the free Windows Defender. --- ### If you want a simple, high value MDR, look no further than Huntress - Overall rating: 5/5 - Reviewer: Jared M. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Huntress, overall is great. They have been very helpful from a support and marketing standpoint, enabling partners. And it's so simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Huntress is a quiet MDR. They are a trusted and reputable security company without the noise. Great value for the money! I like how it integrates with either Defender or MDE/MDB. They love to empower partners as well. Super easy setup/deployment and integrates direct with RMM. #### Cons So, being a tech guy, sometimes I like the noise. I suppose I wish I had, if desired, deep insights into the backend logs to see the events/logs & escalations. Compared to Blackpoint, there is basically 1-5% of the entire default noise that Blackpoint sends. I think BP's noise is too much; but I like a healthy amount for trust, viability, etc. I have yet to have an incident (over the past year with 4 customers) ever escalate to the point where Huntress would have to stop or isolate a user or device, but I'm confident they are experts and will respond. --- ### Huntress EDR - Easy setup to get started - Overall rating: 4/5 - Reviewer: Billy R. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world. #### Cons I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one. --- ### Great MDR product for MSPs - Overall rating: 5/5 - Reviewer: David B. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market. #### Cons It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them. #### Vendor response David, thanks for the review! We try to keep our partners at the center of our roadmap and love hearing that we're well suited for MSPs and their end customers. We've got some solid new capabilities shipping this year that'll help you deliver even more value to clientsstay tuned :) Replied February 2022 --- ### One of the best Security tools we use - Overall rating: 5/5 - Reviewer: Chris B. - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier. #### Cons There is nothing I don't like about Huntress. #### Vendor response Thanks so much for the comments! We appreciate your partnership and are glad to hear we play a key role in your security stack. Replied February 2022 --- ### Easy to setup, easy to maintain, easy to rollout. - Overall rating: 5/5 - Reviewer: Gert-Jan S. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to setup, easy to maintain, easy to rollout. it is how a top notch security product should be. #### Cons Notifcations could be slightly better if i have to name one thing. --- ### Brilliant Managed response and detection tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been brilliant, we have deployed this tool across all our clients and it has been smooth with no issues. We have integrated this with 365 to monitor user accounts and have set up automated report for each client. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most is how lightweight it is on system resources. The canary function is brilliant as it will setup dummy files to detect if there is a breach. #### Cons Then user interface can be a bit complicated as there are too many menus. The tools it offers is brilliant but it could be a bit more user friendly to get the best out of the system. --- ### Great company and reliable - Overall rating: 5/5 - Reviewer: andrew j. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Fantastic experience. They are developing quickly and are one of the best in the industry now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their incident reports are Amazing! They action on incidents incredibly quick. #### Cons No EDR integrations. We need to deploy a n EDR like S1 still to action on events In real time. --- ### Great product at their price point - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · monthly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Huntress is extremely simple and straightfoward. Very easy to deploy. The expertise behind the scenes if fantastic as well. #### Cons Customization on the alert tuning. Integrations with other tools would fill in some missing value as well. --- ### I couldn't do my job without it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most. #### Cons Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is. --- ### IT Service Provider - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Positive experience overall. Support team has been friendly and service has assisted in remediation and prevention of cyber attacks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having an extra set of eyes watching over our customer fleet from a security perspective is reassuring. Additional value add for our customers helping us bring security to the forefront of the conversation. #### Cons Features under continuous development, so waiting for a specific feature to come into fruition requires patience (EDR). #### Vendor response Thanks for the review and feedback! If we can provide some extra reassurance and help you bring more meaningful security conversations to your clients, we're doing something right. EDR functionality is quickly approaching and we've got a packed roadmap this year to make sure we're delivering value in the places our partners need it most. Stay tuned for more :) Replied February 2022 --- ### Huntress is an amazing product! - Overall rating: 5/5 - Reviewer: Brad S. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Adding this to our portfolio has been one of our best business decisions yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about this product, from the ease of deployment to the alerting. #### Cons I honestly have yet to find any faults in this product. --- ### Huntress is in the "so cheap it costs money to not do it" camp. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Think Tanks - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They're great - they constantly give back to the community and try to make the entire channel better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Huntress does what it says on the label and it does it well. They're constantly innovating and attempting to push the envelope while remaining VERY GOOD on their core features. The persistence detection is amazing, and from what I've seen the Managed AV is very good! #### Cons Not a lot really - they are NOT the only solution you need but they don't bill themselves as that. #### Vendor response Thank you for the positive feedback! We're trying to do even more in the security community this year, and we'll always stay transparent about where we're strong vs. where we're a good complement to other systems or services. Thanks for being a partner, Jason. Replied February 2022 --- ### Immediate impact, ongoing ease of mind - Overall rating: 5/5 - Reviewer: Graham P. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Huntress keeps an eye on all of our computers and immediately notifies if an unusual process is set to run automatically. It has found numerous huge potential security problems, and countless little problems (things like adware and junk browsers). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Implementation was easy by deploying the agent via our RMM. It immediately found a few major security issues, the support team even helped me confirm the risk. #### Cons Initially, there was a problem with how the agents were split into organizations, but this issue has since been resolved. #### Vendor response Peace of mind is a big part of what we aim forour partners have enough on their plates as it is. Thanks for the review and the kind words Graham, we're grateful for your partnership! Replied February 2022 --- ### Secure Machines - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Managing Windows Defender via Huntress is my favorite part of this software #### Cons Documentation might be more improved or maybe starting a Huntress University would help partners to understand better their product #### Vendor response Thanks for the feedback, Mert! Great to hear you're having a good experience with Managed Antivirus. We'll share your feedback on documentation + enablement with the team too, we're always looking to improve and help our partners understand the platform to make sure they're getting as much value as they can from us. Replied February 2022 --- ### Huntress the foothold hunters! - Overall rating: 5/5 - Reviewer: Ed S. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deployment and management is a breeze. Client is light weight, non-obtrusive. Detects footholds, malware, etc. that other AV misses. #### Cons Don't have any cons for the product. It performs as expected and the Huntress team is constantly adding features which is great! #### Vendor response Hackers are gonna hack, and Huntress is gonna hunt, Ed! Thanks for the review and positive feedback hereif you're finding value in foothold detection, feel free to check out some of the newer services we've added (all included in your subscription) to see if you can get more value from the platform. Replied February 2022 ---