--- title: "ChannelEngine Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ChannelEngine. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ChannelEngine is a good fit for you!" source_url: "https://www.softwareadvice.com/multichannel-retail/channelengine-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) / [ChannelEngine](https://www.softwareadvice.com/inventory-management/channelengine-profile/) / ChannelEngine Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inventory-management/channelengine-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/channelengine-profile/alternatives/) # ChannelEngine User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 55 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 35 reviews (64%) - 4 stars: 19 reviews (35%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - The robust back-end automation significantly saves time and boosts our operational efficiency, while their built-in modules offer excellent data insights crucial for identifying and executing growth strategies. - Our relationship goes far beyond that of a typical service provider and client; it is a true e-commerce partnership focused on mutual growth - I always feel supported, what's more you also are eager to improve our stats - it also has a direct impact on my daily work. ### Most mentioned cons - Sometimes when I have a problem or query it can take a little time to get a response from the customer support team. - US integrations were delayed due to some critical differences between the Euopean and US markets. - If there is an error we can’t do anything since CE is connected to all of our MP’s ## ChannelEngine customer reviews Showing reviews 1-25 of 55 (page 1). ### The perfect tool to expand my business online - Overall rating: 4/5 - Reviewer: Marina C. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I love the functionality it's so precious and the inventory management has been especially helpful as it helps me maximize my sales and keep my stock up to date in real time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love its ease of use and its ability to integrate with different platforms, such as my online store and other sales channels. #### Cons Sometimes when I have a problem or query it can take a little time to get a response from the customer support team. --- ### A powerful tool to grow across marketplaces - Overall rating: 5/5 - Reviewer: Phil M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ChannelEngine has been very positive. It streamlined our marketplace management, saved us time, and helped us expand our sales, even though some integrations required extra setup effort #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is very intuitive and easy to use, making it simple to manage multiple marketplaces from a single dashboard. #### Cons Sometimes the initial setup and integrations can be a bit complex, requiring extra time to configure correctly. #### Reasons for choosing ChannelEngine We chose ChannelEngine because it offers the widest range of marketplace integrations and made it easy to expand into new sales channels. #### Reasons for switching to ChannelEngine more french and Belgium / NL marketplace on CE --- ### Friendly to use - Overall rating: 4/5 - Reviewer: Guido B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Just the main priorities. The order management, stock. #### Cons The integration with Amazon is not really working --- ### Great Onboarding teams and tool for Marketplaces. - Overall rating: 5/5 - Reviewer: Martin F. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive the onboarding specialists really know there subject areas and are very quick to respond #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of setting up Channels and getting live was fast. I felt the onboarding specialist were very knowledgable and responsive. #### Cons Training was complicated and could be made a lot easier. It comes over highly technical and I think the Channel Engine Academy should be reviewed. #### Reasons for choosing ChannelEngine Better pricing and comaptability with our product set up. --- ### Sell where people shop with ChannelEngine - Overall rating: 5/5 - Reviewer: Alexander B. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered - Very satisfied - Great team and collaboration- Very much customer-centric, looking for joint growth #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - User-friendly UI- Great onboarding experience- Continuous improvements on channel interfaces- Incorporating suggestions, and taking feedback seriously- Adding new features almost every month- Pioneering new channels and geographies #### Cons - Beta channels come with quite some child-diseases- Reporting capabilities, notifications, and user roles can be improved #### Reasons for choosing ChannelEngine - International footprint- promising roadmap and eagerness to grow together on new channels and geographies --- ### Review - Overall rating: 5/5 - Reviewer: Marit L. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease in using the application and the customer support. #### Cons We're missing the possibility to chat to our customers in Channel Engine. The customer support now needs to log in to dozens channels to talk to the customers. Another integrator has this function. #### Reasons for switching to ChannelEngine We haven't completely switched yet. That is now on the table.We started with Channel Engine about two years ago, because you had the repricer for Amazon and at the time Channable didn't have this option. --- ### Would you like to sell via marketplaces? ChannelEngine first - Overall rating: 5/5 - Reviewer: Grzegorz S. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I wouldn't like to be Product Owner of marketplaces within my organization without ChannelEngine It's much easier to sell via variety of marketplaces because of your tool and your Team. I always feel supported, what's more you also are eager to improve our stats - it also has a direct impact on my daily work. Thanks to you we also discovered multiple times the gaps that we need to cover e.g. quality of product data. Finally, I appreciate that you ([sensitive content hidden] and Support Team) understand that with some Countries our discussion/cooperation is different because of the culture that is basically different - it makes my work also easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Dedicated Key Account Manager, who always has time to answer, support or give you some recommendations. What's more, the feeling that [sensitive content hidden] will address your questions/needs internally if that's required. This is also connected with knowing people from different teams inside ChannelEngine, such as Products Team, Support, UX. Having exchange with them is another factor that makes our cooperation better. Our feedback at the and is also taken into consideration by them, so ChannelEngine has been improving the tool, so it'll suit our needs. #### Cons Ticket system - because I'd like to have rights to edit my comments from time to time :) I'd like also to see more data (average response time) have an overview of attached screenshots or documents - long story short, something like Jira. #### Vendor response Hi Grzegorz, Thank you for taking the time to share such a thoughtful review. We’re glad to hear that ChannelEngine helps make selling across multiple marketplaces easier for your team. Managing different countries, product data requirements, and marketplace-specific processes can quickly become complex, so it’s great to know our platform and teams are helping you feel supported. It’s also great to hear that working with our Key Account Management, Support, Product, and UX teams has been valuable. Customer feedback helps us keep improving ChannelEngine, and we appreciate you sharing what has made the cooperation work well. Thank you for the input on possible improvements as well. Suggestions like these help us understand where we can continue improving the platform and customer experience. Thanks again for your trust and open feedback. We look forward to continuing our cooperation. Replied July 2026 --- ### BSH Channel Engine Feedback - Overall rating: 5/5 - Reviewer: Can Olgu E. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we are extremely pleased with the support we receive from Channel Engine. Our relationship goes far beyond that of a typical service provider and client; it is a true e-commerce partnership focused on mutual growth #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Channel Engine provides an invaluable solution for managing our marketplace business, allowing us to navigate diverse environments with ease through its unified, user-friendly interface. The robust back-end automation significantly saves time and boosts our operational efficiency, while their built-in modules offer excellent data insights crucial for identifying and executing growth strategies. Furthermore, the strong support and feedback we receive from the Channel Engine team ensure we are always optimizing our performance #### Cons While Channel Engine excels in many areas, there are key opportunities for enhancement, particularly in the initial onboarding phase where improvements to product mappings and attribute matching would significantly streamline the setup process. Leveraging ASIN data, which already contains product group and EAN information, could allow Channel Engine to intelligently suggest optimal product placements, thus automating a currently manual step. Additionally, the insights module could be greatly enhanced by incorporating AI-driven recommendations, providing sellers with actionable to-dos directly derived from the data to further optimize their business strategies. #### Vendor response Hi Can, Thank you for such a detailed review. What stands out most is your point about the relationship being a true ecommerce partnership focused on mutual growth. That means a lot to our team. We are happy to hear that ChannelEngine is helping BSH manage marketplace operations through one unified, user-friendly interface, while automation and data insights support efficiency and growth planning. For teams selling across multiple marketplaces, reducing manual work and making performance easier to optimize are exactly the outcomes we want to support. Your feedback on the onboarding phase is also very helpful. Product mappings, attribute matching, and smarter guidance based on product data are important areas to keep improving, and we appreciate you sharing such concrete suggestions. Thanks again for your trust and partnership. Replied July 2026 --- ### A Strong Partner and Tool for Growth - Overall rating: 5/5 - Reviewer: Nathalie D. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ChannelEngine makes it incredibly easy to manage all our marketplace sales from one central platform. The automation of order processing, stock updates, and pricing saves us a lot of time and reduces manual errors. We also appreciate the wide range of integrations and the excellent customer support. It’s a scalable solution that grows with our business needs. #### Cons Some parts of the platform could benefit from more flexibility, such as custom mapping options or more detailed error messages during product synchronization. The user interface is generally intuitive, but at times, it takes a few extra clicks to reach key settings. But overall, it’s a great tool. --- ### An essential solution for growth in e-commerce - Overall rating: 5/5 - Reviewer: Liliana a. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered This platform has completely transformed my online selling strategy and significantly expanded my global reach. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to integrate my online store with multiple marketplaces and sales channels around the world and now I can reach a much wider audience and in turn take advantage of sales opportunities on different platforms, without having to deal with tedious task management. inventory and update of products manually. #### Cons I sometimes experience delays in inventory syncing and product updates across different sales channels. --- ### Un vrai game changer pour le e-commerce multicanal - Overall rating: 5/5 - Reviewer: Tommy R. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mon expérience globale avec ChannelEngine est très satisfaisante. C’est un logiciel puissant, complet et bien pensé, qui centralise efficacement la gestion de nos marketplaces. J’ai particulièrement apprécié la clarté du dashboard, la possibilité de créer des règles avancées pour automatiser à la fois le mappage de contenu et la catégorisation, ainsi que la facilité d’importation des flux produits et des listes de prix. Les règles de prix, notamment pour arrondir automatiquement les tarifs, sont également très pratiques, tout comme l’envoi automatique des factures et la traduction des contenus. Les nouvelles fonctionnalités, comme le copier-coller des catégorisations d'une marketplace à une autre ou l’identification des produits non catégorisés, sont de vrais gains de temps. Même si certaines règles avancées restent complexes à configurer ou que quelques attributs peuvent ne pas se renvoyer correctement, cela n’altère pas mon ressenti global : ChannelEngine est un outil extrêmement utile et efficace. Le support pourrait parfois être plus réactif lors des périodes de forte activité, mais cela reste compréhensible. En résumé, c’est un excellent outil, que je recommande sans hésitation. Je mets 5 étoiles car, même s’il y a toujours des points d’amélioration possibles (comme pour tout logiciel), ChannelEngine apporte une vraie valeur ajoutée au quotidien. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Parmi les aspects de ChannelEngine que j’ai le plus appréciés, je citerais tout d’abord la clarté du dashboard, qui centralise l’ensemble des marketplaces. Cela permet de s’y retrouver facilement et de comprendre rapidement où l’on se trouve et à quoi correspond chaque fonctionnalité. J’ai également particulièrement apprécié la possibilité de créer des règles avancées, que ce soit dans le mappage de contenu pour automatiser certaines tâches, ou dans la catégorisation, avec la possibilité de diriger des références spécifiques vers les bonnes catégories. Cela offre une grande liberté de personnalisation. La facilité d’importation des flux produits et des pricelists est également un point fort. De même, la création de règles de prix est très utile, notamment pour arrondir automatiquement les tarifs à l’euro supérieur ou inférieur, ou encore pour générer des prix commerciaux. Autre fonctionnalité très pratique : l’envoi automatique des factures par email à chaque client passant commande sur nos marketplaces. La capacité de résolution de problèmes de la part du support ChannelEngine est également l'un des aspects remarquables. J’ai aussi beaucoup apprécié la possibilité de traduire automatiquement les titres et descriptions de nos produits, ce qui est un réel gain de temps pour l’internationalisation. Et, parmi les nouvelles fonctionnalités, j’ai particulièrement aimé celle qui permet de copier-coller les catégorisations d’une marketplace à une autre similaire. Cela fait gagner un temps précieux. Enfin, l’apparition de la section "produits non catégorisés" est très pertinente : elle permet d’identifier rapidement les références oubliées et donc de s’assurer qu’aucun produit ne reste non publié. #### Cons Bien que les règles avancées soient très utiles pour automatiser de nombreux processus, elles ne permettent pas encore de résoudre certains cas plus complexes. Il peut parfois être difficile, voire très complexe, de configurer certaines règles spécifiques, ce qui limite un peu la flexibilité attendue. Par ailleurs, il arrive que, malgré des attributs correctement renseignés dans le mappage de contenu, certaines valeurs ne soient pas transmises correctement aux marketplaces, ce qui nécessite des vérifications manuelles et un suivi régulier. Un autre point d’amélioration concerne le support technique. Lors de pics d’activité importants, comme les périodes de soldes, les délais de réponse peuvent être longs, même en cas de problème bloquant, ce qui peut ralentir la résolution de situations urgentes. Enfin, pour certaines marketplaces internationales, l’agrégation des différents marchés dans un seul dashboard ne permet pas d’avoir une visibilité détaillée sur les performances par pays ou par zone géographique, ce qui peut freiner certaines analyses précises. #### Reasons for switching to ChannelEngine Nous utilisions auparavant Lengow, mais la plateforme rencontrait régulièrement des bugs et ralentissements. Les mappings et les modifications n’étaient pas toujours pris en compte, ce qui nous obligeait souvent à refaire certaines repasses, entraînant une perte de temps. ChannelEngine nous a semblé plus simple d’utilisation, avec une interface plus intuitive et une offre globale (fonctionnalités, services, support) plus attractive et adaptée à nos besoins. --- ### Je recommande ChannelEngine - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super solution qui nous aide au quotidien à développer nos activités marketplaces à l'international ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros ChannelEngine est facile à la prise en main, très intuitif, les équipes sont très réactives et les équipes à l'écoute de nos demandes. #### Cons ChannelEngine est un peu plus couteuse que les solutions concurrentes et certaines features doivent être ajoutées. #### Reasons for switching to ChannelEngine Trop de problème récurrent avec l'ancienne solution --- ### ChannelEngine review - Overall rating: 4/5 - Reviewer: Milan S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Het is enorm fijn om gebruik te maken van ChannelEngine. Ik zou het elk E-commerce bedrijf gericht op marketplaces aanbevelen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros De implementatiegemak van de software. Verder maakt ChannelEngine het vrij gemakkelijk om nieuwe platformen toe te voegen aan ons portfolio. Dit is mede mogelijk door de fijne begeleiding van de support teams van ChannelEngine. #### Cons Helaas komt het nog wel eens voor dat data verspringt of dat er gegevens niet juist worden geïmporteerd/exporteert. Wel pakt de support deze issues snel op. #### Reasons for switching to ChannelEngine Omdat ChannelEngine dichterbij ons staat als bedrijf. --- ### Gebruiksvriendelijke tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fijne samenwerking en gemak #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Gebruiksvriendelijk, overzichtelijk en het beheer van alle Marketplaces in 1 tool #### Cons Sommige functionaliteiten zijn de laatste tijd vrij traag, zoals het laden van de producten in de mappings --- ### Onmisbaar voor ambitieuze Sellers! - Overall rating: 5/5 - Reviewer: Mart v. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We zijn tevreden met deze tool; we hadden onze gewenste marketplace roadmap nooit binnen de gestelde tijd kunnen uitrollen zonder de koppelingen van ChannelEngine. Daarnaast altijd prettig contact met onze customer success manager en de helpdesk. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ChannelEngine levert koppelingen met de meeste belangrijke marketplace platformen in Europa. Na implementatie van de tool hebben we onze ambities versneld kunnen uitrollen en in een rap tempo onze aanwezigheid op marketplaces kunnen realiseren. Hadden we deze koppelingen stuk voor stuk zelf moeten bouwen (en onderhouden) dan had dit veel meer capaciteit gevraagd in de organisatie, en was het niet mogelijk geweest om in ons huidig tempo uit te breiden. De tool biedt veel functionaliteiten en kan in grote lijnen redelijk intuitief en zonder veel training worden gebruikt. #### Cons De tool werkt een beetje als een Formule 1 auto; er zit meer in dan de meeste gebruikers er uit zullen (kunnen) halen. Neem aldus goed de tijd om, samen met een technisch onderlegde sparringpartner, aandachtig te onderzoeken welke functionaliteiten je allemaal wil gaan implementeren/gebruiken. Sluit ook zeker een eigen developer aan tijdens de implementatiefase. --- ### Review Channel Engine - Overall rating: 5/5 - Reviewer: Anna J. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Het centraal onderhouden van de verkopen op verschillende kanalen. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Het gebruiksgemak van de software in combinatie met de juiste support is een groot voordeel. #### Cons De kanaal specifieke instellingen makten het onboarden soms ietwat complex --- ### Easy to use, quick and good support - Overall rating: 5/5 - Reviewer: Elmi S. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick support when there is a problem. Easy to connect a marketplace. Easy to try and when it's not working to disconnect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The possibilities to connect different marketplaces in the same environment in stead of all different modules. #### Cons The inability to push a specific or scheduled task. #### Reasons for choosing ChannelEngine We make use of a lot of different marketplaces, ChannelEngine was the cheapest and most user friendly option for what we wanted at that time. #### Reasons for switching to ChannelEngine To be have all marketplaces centered in one place. --- ### Works as designed - Overall rating: 5/5 - Reviewer: Pim V. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with the support provided by CE during the setup and the aftercare. CE is a stable tool and works as designed. Their employees are committed and support in finding solutions for problems. I am still happy with CE. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Channel engine provides us a lot of features to map our products for different channels. Especially the possibility to apply advanced ruling when mapping attributes to products is really convenient. It provides a lot of flexibility #### Cons It takes a lot of time to deliver company specific requests regarding new features. --- ### Handig om snel meerdere kanalen te ontsluiten - Overall rating: 4/5 - Reviewer: Mark v. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prettige klantenservice en snelle feedback op vragen of problemen. Software technisch nog geen issues gehad en loopt alles vlot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Je kunt gemakkelijk met 1 tool, alle ontsluitingen richtingen marketplaces inrichten en beheren. #### Cons Er zijn veel instelmogelijkheden en het is niet altijd even duidelijk waar welke instelling voor dient en hoe je die moet gebruiken. De repricer is bijvoorbeeld best ingewikkeld. --- ### Partenariat CALICOSY x CHANNEL ENGINE - Overall rating: 5/5 - Reviewer: Cyprien C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. L'expérience globale est très satisfaisante, il faut un peu de temps au démarrage pour comprendre l'outil, préparer les flux de produits et de remontés de commandes. Une fois l'étape de préparation passé, la connexion au différents canaux de ventes se fait rapidement, l'outil permet beaucoup de flexibilité dans la personnalisation des flux. Il propose également des features de traduction automatique du catalogue ce qui est très souvent nécessaire en fonction des pays sur lesquels nous souhaitons vendre. Depuis le démarrage de notre partenariat nous connaissons une très bonne croissance sur les canaux de ventes internationaux et il reste encore beaucoup de potentiel à exploiter ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nous apprécions l'aspect ouverture international avec une champ des possibles impressionnant au vu du nombre de canaux de ventes existant. Nous apprécions également ce rapport humain dans nos échanges avec un véritable suivi business et technique + un support très réactif à chacune de nos demandes. #### Cons L'outil Channel Engine peut s'avérer par moment très technique dans la gestion des flux de produits / commandes. Il faut donc se préparer en conséquence, passer du temps à comprendre le fonctionnement de l'outil et le fonctionnement de chaque canaux de ventes. Pour cela la documentation fournis par Channel Engine est très précieuses. #### Reasons for switching to ChannelEngine La solution Lengow était également coûteuses pour un service (installation / support) bien inférieur à celui proposé par Channel Engine. --- ### Premiers mois sur ChannelEngine - Overall rating: 4/5 - Reviewer: Hélène C. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Globalement cela a largement simplifié et raccourci le temps de paramétrage des nouvelles marketplaces. Pour l'instant, le CA généré n'est pas encore au niveau de l'attendu, mais je suis sûre qu'à moyen terme cela portera ses fruits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Le parcours utilisateur, très compréhensible. La connexion directe avec Akeneo, et l'accès à l'intégralité de notre catalogue de produits, qui m'a apporté beaucoup d'autonomie dans mon quotidien. J'apprécie le fait que de nombreuses marketplaces puissent être étudiées par les équipes Channel Engine si elles ne sont pas encore connectées à l'agrégateur. Côté marketplaces : le remplissage d'attributs par défaut sur toutes les catégories, et la fonctionnalité "remplissage par IA", un vrai gain de temps lorsque l'on ouvre une marketplace. #### Cons La complexité de connexion à connecter/démarrer le paramétrage de certaines marketplaces (comme Wehkamp), cela n'avance pas. #### Reasons for choosing ChannelEngine Pas assez de marketplaces connectées à Shoppingfeed. #### Reasons for switching to ChannelEngine Trop de marketplaces internationales pas connectées à Lengow. Beaucoup de bugs, de latences, un service client peu pertinent, et une longueur de paramétrage de nouvelles marketplaces. --- ### Un excellent agrégateur de flux - Overall rating: 4/5 - Reviewer: Laurent S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Très positive dans son ensemble, le service est plutôt simple d'utilisation et le support est très réactif #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Facilité de gestion du business multicanal, de nombreux outils permettent d'optimiser et localiser nos produits #### Cons Pour les bundles virtuels, aucun suivi des statistiques des ventes possibles mais dans l'ensemble le service est solide et convaincant --- ### Un outil indispensable pour la gestion multicanale performante - Overall rating: 5/5 - Reviewer: Alexandre D. - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ChannelEngine a considérablement amélioré la gestion multicanale de notre catalogue produit. En centralisant les opérations, nous avons gagné en efficacité, réduit les erreurs manuelles et augmenté notre visibilité sur de nouveaux marchés. L’expérience est très positive et l’outil s’adapte bien à notre croissance. C’est une solution robuste et évolutive, idéale pour les entreprises souhaitant se développer à l’international. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros L’interface est intuitive et bien pensée, ce qui facilite la gestion des flux produits sur plusieurs marketplaces. La synchronisation en temps réel des stocks, des commandes et des prix fonctionne de manière fluide. Le support client est très réactif et compétent. De plus, l’intégration avec de nombreuses plateformes (Amazon, Bol.com, Cdiscount, etc.) permet une grande flexibilité dans la stratégie e-commerce. #### Cons La configuration initiale peut être un peu technique, notamment pour les règles de mapping complexes ou les attributs spécifiques à certaines marketplaces. Une documentation plus détaillée ou des tutoriels vidéos supplémentaires seraient appréciés. Quelques lenteurs peuvent survenir lors de pics de trafic, même si cela reste rare. --- ### ChannelEngine review - Overall rating: 4/5 - Reviewer: Lisa v. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integrator function of ChannelEngine works best and the support of the team is fast and helpful. #### Cons Big changes/updates in the back end of ChannelEngine can have a large impact on our performances. The past has shown that this sometimes is not correctly communicated or tested properly and can affect our sales too much. --- ### Verry good platform to intergrate your favorite marketplaces - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Communication and intergration with Dirk works verry well.Order flow from marketplaces to our own system works verry goodThe communication from Channelengine regarding new channels and opportunities is verry handy #### Cons The costs no one likes to pay ;-) Like to be informed more about issue's ## More reviews [Next reviews](https://www.softwareadvice.com/inventory-management/channelengine-profile/reviews/?page=2) --- ChannelEngine Reviews, Pros and Cons - 2026 Software Advice