BiddingOwl.com

RATING:

4.8

(126)

About BiddingOwl.com

BiddingOwl is a cloud-based auction and fundraising solution designed for hospitals, churches, foundations, universities, animal shelters and more. Key features include donor management, volunteer management, event management, contribution tracking, payment processing and mobile giving. BiddingOwl helps users to plan nonprofit charity auctions, manage their items and solicitors, print bid sheets and catalogs and keep track of various fundraising efforts. Additionally, the solution enables users to create auction websites and customize them as per their business requirements. Additional auction features offered by the solution include a buy-now option, proxy bidding, reserve price, live auction, silent auction and buyer notifications. Services are offered on a ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

BiddingOwl.com Pricing

BiddingOwl is available for free with a 5% fee on highest bids in online fundraising auctions.

Free trial: 

Available

Free version: 

Available

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BiddingOwl.com Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BiddingOwl.com

1 - 5 of 126 Reviews

Heather

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

Bidding Owl was the Easiest to use!

User Profile

Aude

Verified reviewer

Fund-Raising, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Amazing customer support for the most effective bidding site

I have used BiddingOwl.com for 2 separate school fair auctions (2017, 2018) and i'm about to use it again in May 2019 for an other association. As I use Bidding Owl for fundraising and volunteering activities, I would love to see the 5% decreased for non-for-profit activities, however, BiddingOwl.com has been the most effective, helpful, bidder friendly online auction site I have ever used. The auction set up is easy enough but it's the bidding side which is the highlight and main benefit as the bidders are the most important part of the auction. The support is exceptional, diligent and prompt. I would definitely recommend BiddingOwl.com to any enterprises looking for a auction site.

PROS

Ease of sharing website with bidders and user friendly bidding Great advertising inserts for donors Extremely helpful customer support

CONS

Cheaper fees Website creation and pulling out can be labor intense Bids sheets and certificates templates could be a little fancier

Lynne

Design, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

A win-win for auction hosts and bidders!

Very positive! BiddingOwl.com is a solid auction platform with a dedicated support team behind it.

PROS

Loved the ability to test it out, then convert it into my live online auction event. Easy setup with knowledgeable, responsive support when questions arose. Bidders can view items larger to see details and receive an email or text message if outbid.

CONS

I look forward to the new release coming soon. Hoping for more customization of fonts, colors and backgrounds. Also the ability to change the title of “Fund-a-Need and More” non-biddable items, easily reorder them, and see an improved user-friendly interface for checkout.

Reason for choosing BiddingOwl.com

BiddingOwl.com was chosen because an upfront subscription fee was not required and the service fee on winning bids charged at the end of the auction was lower than other companies. It allows us to maximize fundraising for our cause.

TYLER

Non-Profit Organization Management, 51-200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2020

Makes auctions so much easier

We've been able to (more easily) raise a lot more money through out online / fundraising auctions when using this software. We've also had comments from our supporters that it has made things easier on their end.

PROS

We don't do many auction based fundraisers throughout the year, but we still always dread them as they approach. That is, we did, before finding biddingowl.com. Gone are the nightmares of using a paper-based auction system that we spent oodles of time organizing, tracking, reconciling, etc. Bidding Owl makes it easier for us to organize, but also for our users to engage in the auction. With tools like the 'auto bid up to a certain amount', people are more willing to spend money, meaning we raise more.

CONS

It's not the most visually appealing software on the market. Granted, we haven't used other auction tools specifically, but the ui / visual design of the software just feels a bit dated. Like early 2000s look. Design trends across the industry have moved on, and there's little excuse these days for not having a service that is visually attractive for the users to engage with.

Vendor Response

Thank you so much for your review! We appreciate your great comments and constructive feedback. We agree it is time for a refresh of the site. We are currently working on a refreshed look while keeping our user-friendly platform. We have listened to our auction chairpersons and bidders and will even be adding some additional enhancements! Thank you for letting us be part of your success!

Replied February 2020

Gina

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

BiddingOwl will be my go-to auction platform for every charity auction going forward!

I am not a tech-savvy person and was very nervous about trying an online auction! BiddingOwl is so easy to use. I have been working on setting up our auction for 3 months and wanted to wait until we went live to confirm the user experience before writing this review. The auction looks very professional. The user experience is great. We have not had any issues with users having trouble navigating the bidding process. Most important - the live, readily available customer service made all the difference in the world. The BiddingOwl team is responsive, professional and offer best practices. The pricing is wonderful - no nickel and diming. As a non-profit, we wanted to minimize the administrative costs of this effort.

PROS

The pros for BiddingOwl include: - extremely easy to use in terms of set up - extremely easy for the participants to use (setting up bidding profiles and making bids) - pricing is very low - liked that no credit card information is stored in the system - but they integrate with PayPal. - most important - the customer service is amazing. BiddingOwl can easily be reached by phone, they participated in meetings with us and provided training - all at no additional cost!

CONS

- a little challenging to offer items that are only "buy it now" via the auction. not impossible - just have to play with the pricing of the items a bit.

Reason for choosing BiddingOwl.com

The two factors of BiddingOwl over the others were: 1. Live, telephonic customer service. I really wanted to be abler to talk to a person if I ran into trouble 2. Low price