--- title: "Novi AMS Software Reviews, Demo & Pricing - 2026" description: "Review of Novi AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/novi-ams-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Association Management Software](https://www.softwareadvice.com/nonprofit/association-management-comparison/) / Novi AMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/) # Novi AMS Review From $829-$3,622/month 6 plans Wondering if Novi AMS is right for your organization? Our Association Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Novi AMS 4.9 [(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Pricing Starting at $829.00 flat rate per month ### About Novi AMS Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations.
 As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks. With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association. Wondering if Novi AMS is right for your organization? Our Association Management Software selection experts can help you in 15 minutes or less. ## Novi AMS User Interface ## Popular Novi AMS Alternatives Main Product Novi AMS 4.9 [(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.87Value for money - 4.97Customer support - 4.75Functionality Pricing Starting at $829.00 per month Get Price Alternative Product [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/) 4.2 [(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 4.03Value for money - 4.26Customer support - 3.77Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) 4.4 [(297)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.39Value for money - 4.32Customer support - 4.27Functionality Pricing Available upon request Get Price Alternative Product [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) 4.5 [(198)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.33Value for money - 4.60Customer support - 4.34Functionality Pricing Available upon request Get Price Alternative Product [Easy HOA](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/) 4.6 [(99)](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.78Value for money - 4.80Customer support - 4.44Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [MemberLeap](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/) 4.8 [(108)](https://www.softwareadvice.com/nonprofit/vieth-memberleap-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.85Value for money - 4.94Customer support - 4.64Functionality Pricing Starting at $320.00 per month Get Price ## Novi AMS Pricing and Plans Novi AMS has six plans. Core (if annual revenue is $400K or less) is $829.00/mo billed monthly. Prime (if annual revenue is $400K to $1M) is $1,285.00/mo billed monthly. Premier (if annual revenue is $1M - $2M) is $1,760.00/mo billed monthly. Elite (if annual revenue is $2M to $4M) is $2,230.00/mo billed monthly. Advanced (if annual revenue is $4M to $6M) is $2,750.00/mo billed monthly. Enterprise (if annual revenue is $6M+) is $3,622.00/mo billed monthly. Core (if annual revenue is $400K or less) $829.00 flat rate, per month Association Management Software for organizations with annual revenue up to $400K. Plans are billed annually.… Core (if annual revenue is $400K or less) plan includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Communication Tools - Events Manager - Ecommerce - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on - Individualized Onboarding - In-App Live Chat Prime (if annual revenue is $400K to $1M) $1,285.00 flat rate, per month Association Management Software for organizations with annual revenue of $400K to $1M. Plans are billed annually.… Prime (if annual revenue is $400K to $1M) plan includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Ecommerce - In-App Live Chat - Individualized Onboarding - API and Single Sign on - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Communication Tools Premier (if annual revenue is $1M - $2M) $1,760.00 flat rate, per month Association Management Software for organizations with annual revenue of $1M to $2M. Plans are billed annually.… Premier (if annual revenue is $1M - $2M) plan includes: - Member Database - Events Manager - Communication Tools - Non-Dues Revenue Opportunities - Robust Reporting - Individualized Onboarding - API and Single Sign on - Ecommerce - In-App Live Chat - 2-Way 24/7 Quickbooks Sync - Member Segmentation - White-Label Website Elite (if annual revenue is $2M to $4M) $2,230.00 flat rate, per month Association Management Software for organizations with annual revenue of $2M to $4M. Plans are billed annually.… Elite (if annual revenue is $2M to $4M) plan includes: - Membership Database - Communication Tools - Ecommerce - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Events Manager - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on - Individualized Onboarding - In-App Live Chat - White-Label Website Advanced (if annual revenue is $4M to $6M) $2,750.00 flat rate, per month Association Management Software for organizations with annual revenue of $4M to $6M. Plans are billed annually.… Advanced (if annual revenue is $4M to $6M) plan includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce - Member Segmentation - Communication Tools Enterprise (if annual revenue is $6M+) $3,622.00 flat rate, per month Association Management Software for organizations with annual revenue of $6M and up. Plans are billed annually. … Enterprise (if annual revenue is $6M+) plan includes: - Membership Database - Communication Tools - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce - Member Segmentation Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Novi AMS pricing compare to alternatives? Novi AMS's starting price is $829.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Novi AMS4.9[(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) | $829.00 /mo | Not available | Not available | 4.9 | | [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)4.2[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) | $119.00 /user/mo | Not available | Not available | 4.0 | | [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/)4.4[(297)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | | [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/)4.5[(198)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [Easy HOA](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/)4.6[(99)](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/) | $49.00 /mo | Available | Not available | 4.8 | Novi AMS4.9[(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) * * * Starting price $829.00 /mo Free trial Not available Free version Not available Value For Money 4.9 - [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)4.2[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) * * * Starting price $119.00 /user/mo Free trial Not available Free version Not available Value For Money 4.0 - [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/)4.4[(297)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 - [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/)4.5[(198)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [Easy HOA](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/)4.6[(99)](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/) * * * Starting price $49.00 /mo Free trial Available Free version Not available Value For Money 4.8 ## Novi AMS Features - Popular features found in Association Management Committee Management Communication Management Contact Database Dues Management Electronic Payments Email Marketing Event Scheduling Member Portal Newsletter Management Registration Management Website Management - More features of Novi AMS Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Application Management Attendance Tracking Contact Management Content Management Credit Card Processing CRM Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Storage Email Reminders Enrollments/Onboarding Event Calendar Event Management Event Ticketing Invoice Management Member Accounts Member Communication Member Database Member Directory Membership Management Membership Renewals Membership Signup Member Types Payment Processing Personalization Recurring/Subscription Billing Reminders Reporting & Statistics Search/Filter Self Service Portal Third-Party Integrations Website Integration ## Novi AMS Integrations QuickBooks Online Integration rated 4.7 from 21 reviews Constant Contact Integration rated 4.8 from 20 reviews Wistia Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review See all 28 integrations ## Novi AMS User Reviews ## Novi AMS customer ratings - Overall rating: 4.9/5 - Total reviews: 131 ### Rating distribution - 5 stars: 117 reviews (89%) - 4 stars: 14 reviews (11%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.9/5 - Customer support: 5.0/5 - Functionality: 4.7/5 --- ### Novi Isn't Going Anywhere - Overall rating: 4/5 - Reviewer: Taylor t. - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been a Novi user for 7+ years and never questioned or even thought of bringing on a new AMS. All the new features I've seen come about over the years were all feedback and requests from users! The fact that they are open & transparent with their backlog and feature requests really gives us users a sense of security in knowing our voices are being heard, and our needs are being exceeded. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'd say the support and ever-growing feature offerings and integrations. They truly make our day-to-day operations much more efficient. #### Cons Most of my cons are little nuisances that Novi's team is likely already working on. I have already submitted a feature request or worked it out with their responsive team. --- ### Not Just an AMS. Novi Is a Partner. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Novi has genuinely transformed the way our association operates. It has helped us professionalize and streamline our internal processes while creating a more consistent experience for our members. We have greater visibility into our data, stronger processes around the member lifecycle, better insight into retention and revenue, and a much clearer understanding of where opportunities and gaps exist. What I value most is that Novi has grown with us. As our strategy has become more sophisticated, we haven't outgrown the system. Instead, we keep finding more ways to use it. And I think that is where Novi really stands apart. I don't feel like a customer who purchased a piece of software and now has to work within its limitations. I feel like we have a technology partner that cares about where our association is going and wants to help us get there. There are plenty of AMS platforms that can store member records. Novi helps us actually understand and serve the people behind those records. That distinction means everything to me. At this point, it is difficult for me to imagine managing our association without Novi. It isn't simply a database or software platform for us. It is a strategic tool that has helped us become a more organized, data-driven, member-focused organization, and I genuinely love using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Novi has been a game changer for how our association operates. Our team is at the heart of everything we do, and Novi gives us the infrastructure, visibility, and tools to do that work better. What I appreciate most is that it goes far beyond simply storing member records. It gives us real visibility into our members and their entire journey with us. We use Novi to manage membership, events, communications, billing, engagement, relationships, reporting, revenue opportunities, and so much more. Having all of that information connected has dramatically improved the way we operate. Our data is cleaner, our processes are more consistent, and our team is able to make much more informed decisions about onboarding, engagement, retention, and growth. I am a VERY heavy Novi user, and I continue to discover new ways to use the platform to solve problems and improve the member experience. Just as importantly, the Novi team truly understands associations, and their approach to collaboration is unlike anything I've experienced with another software company. I bring them some pretty wild ideas, usually based on a problem we're trying to solve or something I wish the system could do, and they never make me feel like I'm asking for too much. They listen, ask questions, help me think through the idea, and when it makes sense for Novi and other associations, they genuinely look for ways to incorporate it into the product roadmap. I cannot overstate how much I value that. There is something incredibly rewarding about using a platform where you feel like your feedback can actually help shape what comes next. I don't feel like I'm submitting feature requests into a black hole. I feel like I'm collaborating with people who are just as excited as I am about finding better ways for associations to operate. They don't just build software for associations. They build it alongside the people who use it every day. #### Cons As our organization has become more sophisticated, there are naturally things I wish we could customize even further or accomplish more easily within the platform. Occasionally, we run into a workflow or membership structure that requires us to get creative with how we configure it. If I had to identify an area where I would love to see more flexibility, it would be the front end of the website. There are some limitations when it comes to design, customization, and creating more sophisticated front-end experiences. We have occasionally wanted to do something more creative with a page or member experience and found that the website tools don't offer quite as much freedom as we would like. That said, Novi's willingness to collaborate makes these limitations much easier to navigate. I have always felt comfortable bringing challenges and ideas to their team. They listen, help us think through solutions, and genuinely seem invested in understanding how associations are evolving. My "cons" are usually less about being unhappy with Novi and more about me constantly pushing the boundaries of what I want to do with it! #### Vendor response Thank you for this incredibly thoughtful review Danielle! Knowing that Novi feels like a true strategic partner, not just a piece of software, means everything to us. We also appreciate the feedback on front-end website flexibility. It's exactly the kind of input that shapes what we build next. Grateful to be growing alongside you. Replied August 2026 --- ### NCFAA & NOVI - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As one of Novi’s earliest clients, we’ve had the privilege of growing alongside them and watching Novi evolve from a company serving a handful of associations into an industry leader. Throughout that growth, what has always stood out to us is the relationship they build with their clients. Novi listens, understands the challenges associations face, and continually looks for ways to help us adapt, improve, and move forward. We truly value that they don’t simply provide us with a member management platform—they are a trusted partner invested in our success. We’re incredibly appreciative of our longstanding relationship with the Novi team and would highly recommend them to any association looking for a partner committed to growing and succeeding alongside them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how user-friendly Novi AMS is and how seamlessly it integrates with QuickBooks and the other software platforms we use. On the rare occasion that an issue arises, the Novi team is always knowledgeable, responsive, and quick to help. Their exceptional support and timely solutions keep our operations running smoothly with minimal disruption. #### Cons I look forward to additional resources to improve event check-in processes and trade show data sharing. #### Vendor response Thank you for this, Robert, and for being with us since the early days. Seeing that relationship grow over the years, and hearing that you still feel like a true partner rather than just a customer, means a lot to our whole team. Glad QuickBooks and the rest of your tools continue to integrate smoothly. On event check-in and trade show data sharing, noted. That's an area we're continuing to build out, and it helps to know it's on your radar too. Thank you for trusting us early on and for recommending Novi to others! Replied August 2026 --- ### An Association-Focused AMS That Actually Listens to Its Customers - Overall rating: 5/5 - Reviewer: Alan D. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Novi has been very positive. I have recommended Novi to other associations and have been willing to serve as a reference because I think it is an especially strong option for small and mid-sized associations that need a capable AMS without having a dedicated technology department. What separates Novi for me is not simply the software. It is the combination of the product, the people, and the customer community. Their team is accessible, understands association management, and actively involves customers in discussions about where the product should go next. We have also been able to extend Novi through integrations and automation, which is important to us because we tend to push technology harder than the average association. There are certainly areas where I would like deeper reporting, additional customization, and more advanced functionality, but Novi has been willing to listen to those requests and continues to evolve. No AMS is going to do absolutely everything an association wants out of the box. Novi strikes a very good balance between functionality, ease of use, cost, and the ability to connect with other tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciate most about Novi is that it feels like it was actually built for associations by people who understand associations. It handles the core membership, website, events, e-commerce, communications, and financial workflows well without requiring a large IT staff to manage it. The website platform was initially something I was concerned about because of its more structured/template-based approach, but in practice we have been able to build a professional and useful website without spending an excessive amount of staff time maintaining it. I also really value Novi's integrations and openness to tools such as Zapier and APIs. We use automation extensively, and being able to connect Novi with other systems has allowed us to build workflows beyond what the AMS does natively. Novi listens to its customers. Their "You Decide" process, customer advisory opportunities, user community, and willingness to discuss feature ideas are unusual for a software company. I have submitted ideas directly to their team and have consistently felt that the feedback was actually heard rather than disappearing into a support ticket system. #### Cons The biggest limitation is that, as our organization has become more sophisticated with data and automation, there are times when we want more advanced reporting, customization, or workflow functionality than Novi provides natively. For example, we have wanted better ways to analyze website form submissions, retain searchable submission data, report on where inquiries originate, and export that information. In some cases, we have built our own solutions using Zapier or other tools because the reporting or workflow we wanted was not available directly inside Novi. Novi continues to add functionality, integrations, and newer tools, so some of these limitations have improved over time. Their team has also been very receptive when we explain the business problem behind a feature request. #### Vendor response This review means a lot. Thank you for taking the time to share this level of detail! We're glad the product, the team, and the community have added up to something that genuinely works for you, especially given how much you push the platform through integrations and automation. Your point on reporting and customization is well taken. It's the kind of specific, business-problem-framed feedback that actually moves our roadmap. We'd love to hear more about the form submission and inquiry-tracking use cases directly if you're open to sharing. Thank you for recommending us and for being willing to serve as a reference, really appreciate the time and care your took to write this up! Replied August 2026 --- ### I Love Using NOVI! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve been using Novi AMS for about two years now, and it has honestly been one of the easiest systems I’ve ever used. It was very easy to learn and navigate, even without much training, although Novi does provide great training and support when needed. I love how simple it is to manage our website and membership records all in one place. I also really appreciate that Novi is constantly adding new features and improvements based on the needs and feedback of its users. Overall, my experience with Novi has been very positive, and it has made managing our day-to-day operations much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy Novi makes it to manage and update our website. It’s very user-friendly and allows us to make changes quickly without the process feeling complicated. It makes day-to-day website management so much easier. #### Cons The reporting functionality is probably what I like least. While it’s helpful to have the data available, I think the reporting tools could be more intuitive, flexible, and easier to customize. More options for creating and pulling reports would make the platform even more useful. #### Vendor response Thank you for sharing your experience! Two years in and still finding it easy to use is exactly what we aim for! We're glad the website and membership tools have simplified things day-to-day. On reporting: noted, and appreciated. We're always working to make the platform more flexible, and feedback like yours helps us prioritize what to build next. Thanks for taking the time to share your feedback! Replied August 2026 --- ### Worth It! You won't be disappointed! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful - they are always updating and making things better! I love their event tabs and functions. Makes tracking so much easier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very user friendly and the customer service is impeccable. They are always creating and incorporating new ideas and they listen to their customers! #### Cons Sometimes if you want to cancel part of a reservation, it defaults to full cancellation with an amount credit. Example: Company purchased 3 tickets, now are only using 2 tickets...have to credit back a portion of the amount, not just a ticket. #### Vendor response Thank you for the kind words Amy! And thanks also for the specific feedback on partial reservation cancellations. That's a great example of exactly the kind of detail that helps us improve. We'll pass it along to our product team. Glad the event tabs and tracking tools have been useful. Thanks for being a great customer! Replied August 2026 --- ### Join the best of the best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Novi team is incredible to work with. Never have I worked with a team who is listening and wants to give us everything we ask for. The Association teams I have met through Novi have become not only some of my closest friends but, also great sounding boards and that is thanks to the spaces Novi creates for us to collaborate. When I have a concern I just hit the blue bubble and I hear back from a Novi team member very quickly. #### Cons There is nothing at this time that I can think of that I do not like about Novi, the team, or the system. #### Vendor response Thanks Christina for the review! It means a lot to hear that the connections happening between Association teams are becoming real friendships, not just professional relationships. That's exactly the kind of community we set out to build. We'll pass your kind words along to the team (blue bubble included 💙). Replied August 2026 --- ### Best decision we made for our association - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Novi is extremely user friendly with a team of professionals available to offer additional support. Onboarding was smooth and our staff quickly learned the software. We actually have an AMS that works for us instead of against us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From day one of our partnership, the Novi team has been supportive, patient, and ready to work to solve the pains I had experienced with our previous systems. No more bouncing between software for events, renewals, and a member portal. Novi is user friendly, with systems and work flow that just make sense for associations. #### Cons I cannot think of anything I dislike about Novi. Any time there is a situation that I am struggling with, the Novi team will work with me to get the solution needed. #### Vendor response Thank you so much for taking the time to leave us a review Rhonda! We're so glad to hear that Novi has made a positive impact on your association! Replied August 2026 --- ### NoviAMS is Unrivaled - Overall rating: 5/5 - Reviewer: Chip T. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Honestly, having Novi as our AMS is the equivalent of adding 2-3 full time people for my team. It is unrivaled in quality, and more importantly unrivaled in company culture. Their client retention rate speaks for itself. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My previous association was one of the first to launch when Novi was just a "baby" AMS several years ago, and it completely changed the game for us. My current association now has two Novi instances (one for FAA and one for our PAC), and it's an amazing product that just keeps getting better. For us, the seamless way Novi handles complex membership inheritance structures, accounting, event management, and data integrity/security are unparalleled. It's telling that the amazing product usability as an admin is rivaled only by how easy it is for our members to engage with us to register, pay invoices, etc. Perhaps most importantly, and I know it sounds cliche, Novi is absolutely a customer-centric and customer-driven company. They have invested heavily in maintaining the culture that made them so special even as they have scaled to a much larger AMS. #### Cons It's hard to find much to criticize about Novi, because it just works so well across every fundamentally important component (and then some). If I was being nit picky (really nit picky) I'd say having a few more website templates off the shelf would be great, but I know they are already building those out! (And, they are super cool.) #### Vendor response Thank you so much for this incredible review, and for being with us since the very early days when Novi! Your point about culture really stuck with us. Staying customer-centric as we've scaled is something the whole team works hard to protect, so hearing that it still comes through clearly means a lot. We appreciate you flagging the website templates too. More are on the way, and we're glad the direction is landing well so far. Being described as the equivalent of 2-3 full-time team members is about the best compliment we could ask for. Thank you for trusting us with something so central to your operations, and for taking the time to share this. Replied August 2026 --- ### AAGO highly recommends NOVI AMS! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We couldn't be happier with our experience with NOVI AMS! What truly sets them apart is their customer service; the team is always so helpful, no matter the question or challenge we bring to them. What we appreciate most is that NOVI genuinely listens to their customers. Rather than offering generic responses, they consistently work with us toward real solutions that fit our organization's needs. It's clear they value feedback and are committed to continuous improvement. Beyond the support, NOVI has built a product that makes our jobs significantly easier. It allows our team to better serve our membership, streamlining processes that used to take much more time and effort. If you're looking for an association management system backed by a responsive, solutions-oriented team, we highly recommend NOVI AMS! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we liked most is the sense of community NOVI AMS has created within association management. Their team is always so helpful, genuinely listens, and consistently works toward real solutions; it feels less like a vendor relationship and more like being part of a community invested in helping us better serve our membership. #### Cons What we liked least was that creating reports had a bit of a learning curve at first. However, with the help of NOVI's help articles, my team and I were able to navigate the process and now create reports with confidence. #### Vendor response Thank you so much for this thoughtful review Monica! The word "community" means a lot to us, it's exactly what we hope people feel, not just a vendor relationship, but a team invested in helping you serve your members well. We're glad the help articles got you and your team comfortable with reporting, and it's great to hear you're building reports with confidence now. We'll keep that learning curve in mind as we look for ways to make it even smoother from the start. Thank you for taking the time to share this, and for recommending us! Replied August 2026 --- Showing 1 - 10 of 131 Reviews [See All Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) ## Novi AMS Popular Comparisons [StarChapter vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/starchapter/)[GrowthZone vs Novi AMS](https://www.softwareadvice.com/nonprofit/memberzone-profile/vs/novi-ams/)[Glue Up vs Novi AMS](https://www.softwareadvice.com/crm/glue-up-profile/vs/novi-ams/)[Easy HOA vs Novi AMS](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/vs/novi-ams/)[MemberLeap vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/vieth-memberleap/)[YourMembership vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/yourmembership/)[MemberClicks vs Novi AMS](https://www.softwareadvice.com/membership-management/memberclicks-profile/vs/novi-ams/)[iMIS vs Novi AMS](https://www.softwareadvice.com/nonprofit/imis-profile/vs/novi-ams/)[Daxko Operations vs Novi AMS](https://www.softwareadvice.com/membership-management/daxko-operations-profile/vs/novi-ams/)[MemberPlanet vs Novi AMS](https://www.softwareadvice.com/nonprofit/memberplanet-profile/vs/novi-ams/)[ToucanTech vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/toucantech/)[Member365 vs Novi AMS](https://www.softwareadvice.com/compare/10254-Member365/vs/335196-novi-ams/)[WildApricot vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/wild-apricot/)[Raklet vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/raklet/) [Compare All Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/) ## Other Top Recommended Association Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **74** times [WildApricot](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/) **4.4** (558) Recently recommended **52** times [Findjoo](https://www.softwareadvice.com/membership-management/findjoo-profile/) **4.7** (23) Recently recommended **29** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (198) Recently recommended **15** times Stuck Between Options? 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