Novi AMS 2026: Benefits, Features & Pricing

Name: Novi AMS
Rating: 4.9 (121 reviews)

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Novi AMS

4.9

(121)

Pricing

Starting at $829.00 per month

About Novi AMS

Novi AMS is a cloud-based association management system that helps organizations of all sizes with dues automation, accounting, and event registration. Its key features include member detail maintenance, email marketing, reporting, and membership management.

The application comes with a full website including a Member Compass portal that allows users to update profiles, pay outstanding invoices, and review order history. With its event functionality, staff can set up registration lists and distribute emails to attendees. The CMS framework of the system enables team members to quickly edit content, embed media, and add links or files to the website.

Novi AMS integrates with QuickBooks, MailChimp, SendGrid, Constant Contact, Google Ad Manager, Facebook, Twitter, YouTube, Wistia, Vimeo, Google Maps, Tizra, Webscribble, and more. The solution is available on an annual subscription and support is offered via chat, phone, and email.

Novi AMS Screenshots

Novi AMS Pricing and Plans

Starting price: $829.00 per month

Free Trial

Free Version

Core (if annual revenue is $400K or less)

$829.00

flat rate, per month

Plan includes:

Membership Database
White-Label Website
2-Way 24/7 Quickbooks Sync
Member Segmentation
Communication Tools
Events Manager
Ecommerce
Robust Reporting
Non-Dues Revenue Opportunities
API and Single Sign on

Prime (if annual revenue is $400K to $1M)

$1,285.00

flat rate, per month

Plan includes:

Membership Database
White-Label Website
2-Way 24/7 Quickbooks Sync
Member Segmentation
Ecommerce
In-App Live Chat
Individualized Onboarding
API and Single Sign on
Non-Dues Revenue Opportunities
Robust Reporting

Premier (if annual revenue is $1M - $2M)

$1,760.00

flat rate, per month

Plan includes:

Member Database
Events Manager
Communication Tools
Non-Dues Revenue Opportunities
Robust Reporting
Individualized Onboarding
API and Single Sign on
Ecommerce
In-App Live Chat
2-Way 24/7 Quickbooks Sync

Elite (if annual revenue is $2M to $4M)

$2,230.00

flat rate, per month

Plan includes:

Membership Database
Communication Tools
Ecommerce
2-Way 24/7 Quickbooks Sync
Member Segmentation
Events Manager
Robust Reporting
Non-Dues Revenue Opportunities
API and Single Sign on
Individualized Onboarding

Advanced (if annual revenue is $4M to $6M)

$2,750.00

flat rate, per month

Plan includes:

Membership Database
2-Way 24/7 Quickbooks Sync
In-App Live Chat
White-Label Website
API and Single Sign on
Individualized Onboarding
Non-Dues Revenue Opportunities
Robust Reporting
Events Manager
Ecommerce

Enterprise (if annual revenue is $6M+)

$3,622.00

flat rate, per month

Plan includes:

Membership Database
2-Way 24/7 Quickbooks Sync
In-App Live Chat
White-Label Website
API and Single Sign on
Individualized Onboarding
Non-Dues Revenue Opportunities
Robust Reporting
Events Manager
Ecommerce

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Novi AMS Features

Popular features found in Association Management
Committee Management
Communication Management
Contact Database
Dues Management
Electronic Payments
Email Marketing
Event Scheduling
Member Portal
Newsletter Management
Registration Management
Website Management
More features of Novi AMS
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
Attendance Tracking
Attendee Management
Calendar Management
Conferences/Conventions
Contact Management
Content Management
Credit Card Processing
CRM
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Email Reminders
Enrollments/Onboarding
Event Calendar
Event Management
Event Ticketing
Invoice Management
Member Accounts
Member Communication
Member Database
Member Directory
Membership Management
Membership Renewals
Membership Signup
Member Types
Mobile Access
Payment Processing
Personalization
Real-Time Data
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Sponsorship Management
Third-Party Integrations
Ticketing
Volunteer Management
Website Integration

Novi AMS Integrations

QuickBooks Online

Integration rated 4.8 from 18 reviews

Constant Contact

Integration rated 4.9 from 16 reviews

Mailchimp

Integration rated 4.5 from 13 reviews

Wistia

Google Maps

Google Analytics 360

See all 29 integrations

Novi AMS User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.7

Kate S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

We love Novi at WMFHA!

Its so user friendly and the support staff is super helpful. Makes my job so much easier and our website easy for our members to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Website management, customer support, ease of use, integration of event software, the classes they hold (recorded and live) Membership management when it comes to prospects as well as members, etc.

Cons:

I wish we could have automation when it comes to parent companies needed to change, like "Hazel is moving from GRE to Greystar on 2/20/26, can I automate it somehow to move on the before date." That's the only real con? Or integrated email would be cool too! Definitely help to skip a step, so they aren't really cons lol

Jane S.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Best experience we've ever had with a third-party product

We have been with Novi AMS for over two years. It was (and continues to be) the best decision we've ever made to switch to them to manage our association. Not only is the product everything they promised during the sales process, but they regularly add and improve features, as well as taking into account customer requests for additions. And unlike other third-party products we use/have used, they don't have a premium tier or try to upsell you on buying more features - as far as I know, everything they offer is available to everyone who is their customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Where Novi AMS truly stands out as a company is that they genuinely WANT to improve their product and themselves - they listen to their customers, they think about what they can do to make their product what we need, and they are still at a size where they can and do try to treat every customer as an individual, rather than as a number being added to their bottom line. And to be clear, treating every customer as an individual and asking that all your employees try to keep that in mind is a decision - it is not something that automatically happens with small companies or something that you can state once as the mission of your company and just expect everyone to follow - this is something that someone somewhere in the company made an active decision about and then did their best to model the behavior they wanted. They have largely succeeded.

Cons:

Right now it's still difficult to quickly search members in Novi by their locations as the state fields can be entered by people in various formats. Also there is no mobile version yet but I believe that is already in their list of improvements coming up soon.

Reasons for choosing Novi AMS

No other product could handle people who frequently change organizations.

Reasons for switching to Novi AMS

YourMembership was unable to handle people changing organizations which happens frequently in our area.

Vendor Response

Wow Jane - thank you so much for your glowing review! It's great to hear how we stand out to you as a company. Improving our support and product development based on customer needs has definitely been an intentional decision from the very beginning. We appreciate your feedback regarding mobile and you’re correct - work is being done to optimize areas on the backend to be more mobile-friendly!

Replied February 2026

Sylvia L.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 2 years

Reviewed March 2021

Using Novi For a Couple of Years

We use NOVI for the PBAA day to day business such as accounting, events..etc. I enjoy that there are many options on Novi but some can be confusing. Before the last update I was unable to pull up a report of who had joined or dropped. This has been fixed as there is a simple click on button that says Add Report/Drop Report which is very helpful!!! To set this entire thing up a couple of years ago, it was a LONG process that requires lots of time. Now, having a few years under my belt, it has simplified. If you decide to use NOVI, during the set up make sure whoever is going to be using NOVI participates in the training/set up along with you-it makes things a lot easier in the long run. There are a lot of helpful articles if needed!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of support from staff. Various categories.

Cons:

Some features can be confusing or are not simplified.

Vendor Response

Hi Sylvia! Thank you so much for the candid review and I'm glad to hear the new reporting feature has been helpful and much faster to pull.

Replied April 2021

Keith K.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Novi is AWESOME! I highly recommend!!!

I've been in the association management for the past 20 years. I've used home grown Access databases as well as Growthzone, Arwin AMS, and Memberclicks. Novi AMS by far is the best I have personally used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's an associate management software that is designed by individuals who actually worked within association management. They understand our pain points!

Cons:

Nothing really comes to mind. I've been trying to think of something and I just can't really come up with anything.

Reasons for choosing Novi AMS

I was pretty much set on Growthzone, but my Exec asked me to check Novi out, so I did. The thing that transformed my opinion was that Novi has a strong Quickbooks integration. They designed Novi to work seamlessly with Quickbooks. Additionally Novi doesn't take the approach to do everthing under the sun. They have an open API which allows us to integrate with additional online resources that we were already using such as constant contact. This was a gamechanger for us. They handle the important things with association management and for those organizations that want more options they can work with other online software that provides that additional functionality.

Reasons for switching to Novi AMS

We used Arwin MEP which was part of the Noah. It was overpriced, under preformed, built on old technology, very limited customer support. They didn't have enough staff to deal with issues that arose over time.

Vendor Response

Thanks for your kind words Keith! We definitely always strive to understand the ongoing challenges that associations face and continue to evolve Novi to help tackle those challenges. We're excited to have you onboard and can't wait to watch you grow!

Replied December 2025

Sarah L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Yes, it is possible to love your AMS!

We've been very happy. Every step, from onboarding through our first full year with the product has been satisfactory.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform really feels like it was built for the work we do as a small trade association. Everything from website management, reporting,

Cons:

I have no complaints. We have seen new features that address any small complaints even in the our first year as customers. We're extremely happy with the platform and most of all the customer support and investment in product improvement.

Reasons for choosing Novi AMS

Superior product for our needs and excellent customer relations

Reasons for switching to Novi AMS

MemberClicks offered abysmal customer service and an insufficient product that was not designed for trade associations

Vendor Response

Hi Sarah - wow, thank you so much for your kind words and 5 star review! We’re so happy to hear your onboarding and first year have been such a great experience. And we especially appreciate you calling out our support and product improvements - both teams work super hard to ensure customers are getting what they need from Novi. We’re glad its been such a smooth first year and we look forward to many more years to come!

Replied December 2025

Heather C.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

NOVI - Your AMS Partner

As a small affiliate, NOVI feels like another partner in our day to day operations. From the top to the bottom, the NOVI Team cares about us, the customer. I can't imagine how I did this before using NOVI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is top notch! If their team can't answer a question, they take the time to dig in and figure out how they can help. They truly feel like a partner in our association.

Cons:

No complaints here! Anytime we have an issue, the little blue bubble is always there to save the day!

Reasons for switching to Novi AMS

We were getting zero customer service. If something didn't work for us, there was no option of working through it with their team.

Vendor Response

This absolutely made our day — thank you! We aim to be a true partner to the associations we serve, so hearing that it feels that way on your end too is the best kind of feedback we could ask for. I’m especially glad to hear the team (and our trusty little blue bubble!) have been there for you when you’ve needed support. We know how much heart and hustle go into running a small affiliate, and it’s an honor to be part of your daily operations. Thanks again for taking the time to share this — we’re grateful to work alongside you!

Replied July 2025

Kendall M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

A robust and intuitive AMS

My experience has been nothing but positive. I would absolutely recommend Novi to my peers, whether you're a small and mighty association or a larger organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a smaller association with 4 staff members. Novi helps us do our jobs more effectively and efficiently. It's a very user-friendly platform and so simple to navigate, but offers everything we need and then some. The two-way sync with QuickBooks is what originally sold us. But I also find both the membership management and web development tools intuitive and robust, and love having them both under one roof. Novi thinks of things we need before we do! (Love the newer census and NPS features.) Their team is extremely responsive to our questions and proactive in providing trainings and support as well as system improvements that are actually based on user requests.

Cons:

I have yet to find anything Novi can't do for us. They're constantly evolving to fit the needs of their users.

Vendor Response

Wow, Kendall — thank you so much for this incredibly thoughtful feedback. It means the world to us to hear how Novi is making a difference for your team, especially knowing how much you all do with a small staff. I love that the team has started utilizing some of the newer features, like the NPS and census. That’s exactly what we hope for. I’ll be sure to share your kind words with our team — feedback like this fuels us and keeps us focused on what matters most: helping associations thrive. Thank you again for being part of the Novi family. We’re grateful for you!

Replied July 2025

Verified

Reviewer

Higher Education

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

You can end the search for your next AMS now! It's Novi!

I would encourage any association to give Novi AMS strong consideration as their next AMS. They are a true partner for our association!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Novi is built on QuickBooks, so the integration is seamless. The Novi staff respond to our questions and inquiries within 20 minutes - our previous provider wouldn't even acknowledge our submission for three months. The Novi team cares greatly about their client associations. Novi is always innovating and are using AI to bring new value to associations.

Cons:

Nothing. We don't expect perfection, and they will admit when they made a mistake. They are always thinking about offering more value to associations.

Haley R.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Design, Functionality, and Amazing Support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love because Novi is well designed and intuitive, but mostly because the support staff is amazing! They are constantly providing trainings, listening to their customers, responsive to requests, and making improvements that meet our needs.

Cons:

There is not much negative we can say about our experience so far with Novi. If there is something not working or an improvement we request, they have always worked diligently for resolution.

Andrea E.

Verified reviewer

Management Consulting

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

Great AMS System for Associations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The membership, website, and process (dues) management system are well worth the cost! The customer support is also a plus! Someone is always around to answer a question you might have with an explanation that lets you do it on your own, next time.

Cons:

Unfortunately, it is a bit pricey compared to other AMS systems, but the value that NOVI adds makes it worth it.

Vendor Response

Hi Andrea - thanks so much for taking the time to write a us a review. It's always great to hear positive feedback, especially about responsive and helpful customer support. We're so glad you're getting so much value out of Novi!

Replied February 2026

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