--- title: "Novi AMS Software Reviews, Demo & Pricing - 2026" description: "Review of Novi AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/novi-ams-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Association Management Software](https://www.softwareadvice.com/nonprofit/association-management-comparison/) / Novi AMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/) # Novi AMS Review From $829-$3,622/month 6 plans Wondering if Novi AMS is right for your organization? Our Association Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Novi AMS 4.9 [(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Pricing Starting at $829.00 flat rate per month ### About Novi AMS Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations.
 As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks. With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association. Wondering if Novi AMS is right for your organization? Our Association Management Software selection experts can help you in 15 minutes or less. ## Novi AMS User Interface ## Popular Novi AMS Alternatives Main Product Novi AMS 4.9 [(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.87Value for money - 4.97Customer support - 4.75Functionality Pricing Starting at $829.00 per month Get Price Alternative Product [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/) 4.5 [(182)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.44Value for money - 4.47Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/) 4.2 [(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 4.03Value for money - 4.26Customer support - 3.77Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) 4.4 [(291)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.40Value for money - 4.34Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Brilliant Directories](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/) 4.8 [(803)](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.81Value for money - 4.80Customer support - 4.73Functionality Pricing Starting at $145.00 per month Get Price ## Novi AMS Pricing and Plans Starting price: $829.00 per month Free Trial Free Version Core (if annual revenue is $400K or less) $829.00 flat rate, per month Plan includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Communication Tools - Events Manager - Ecommerce - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on Read More Prime (if annual revenue is $400K to $1M) $1,285.00 flat rate, per month Plan includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Ecommerce - In-App Live Chat - Individualized Onboarding - API and Single Sign on - Non-Dues Revenue Opportunities - Robust Reporting Read More Premier (if annual revenue is $1M - $2M) $1,760.00 flat rate, per month Plan includes: - Member Database - Events Manager - Communication Tools - Non-Dues Revenue Opportunities - Robust Reporting - Individualized Onboarding - API and Single Sign on - Ecommerce - In-App Live Chat - 2-Way 24/7 Quickbooks Sync Read More Elite (if annual revenue is $2M to $4M) $2,230.00 flat rate, per month Plan includes: - Membership Database - Communication Tools - Ecommerce - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Events Manager - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on - Individualized Onboarding Read More Advanced (if annual revenue is $4M to $6M) $2,750.00 flat rate, per month Plan includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce Read More Enterprise (if annual revenue is $6M+) $3,622.00 flat rate, per month Plan includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Novi AMS Features - Popular features found in Association Management Committee Management Communication Management Contact Database Dues Management Electronic Payments Email Marketing Event Scheduling Member Portal Newsletter Management Registration Management Website Management - More features of Novi AMS Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Application Management Attendance Tracking Attendee Management Calendar Management Conferences/Conventions Contact Management Content Management Credit Card Processing CRM Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Storage Email Reminders Enrollments/Onboarding Event Calendar Event Management Event Ticketing Invoice Management Member Accounts Member Communication Member Database Member Directory Membership Management Membership Renewals Membership Signup Member Types Mobile Access Payment Processing Personalization Real-Time Data Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Search/Filter Self Service Portal Sponsorship Management Third-Party Integrations Ticketing Volunteer Management Website Integration ## Novi AMS Integrations QuickBooks Online Integration rated 4.7 from 21 reviews Constant Contact Integration rated 4.9 from 19 reviews Mailchimp Integration rated 4.5 from 16 reviews Wistia Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 29 integrations ## Novi AMS User Reviews Overall Rating 4.9 Ratings Breakdown 5 90% 4 10% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 5.0 Functionality 4.7 Michael G. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed April 2022 Fanatical customer service. Perfect fit for a hybrid professional organization. 5 We are a hybrid professional organization with a mix of individual and corporate members.  We went live with Novi in Dec 2021.  1. AMS selection process: exceptional.  \[SENSITIVE CONTENT\] and his team were exceptionally open, transparent, patient, and diligent when answering our questions, providing us with demos, and ensuring that we had an accurate grasp of Novi's capabilities during our AMS selection process.  Our selection process narrowed down to 4 finalists and Novi was a late and uncertain entry but ended up finishing at the top of the pack with a significant advantage. 2. AMS implementation and onboarding: Fantastic.  Novi managed the entire project via Asana and our team became part of that Asana project with all milestones, deadlines and deliverables clearly marked.  Novi's team stayed on task and on time and our implementation slipped by only 2 weeks from an original estimate of 3 months.  The slippage was mostly on us and due to Thanksgiving holidays falling near the end and our staff taking time off.  Exellent project management and leadership from Novi's team. 3. Early support: Naturally shortly after the implementation there is a lot of need for hand-holding.  Novi's team excels at that.  Novi's documentation and online help are excellent and more often than not we were able to self service. 4. Life on Novi: it won't come to surprise to anyone that there will be things you can't accomplish on any system the way you want to accomplish them.  With that being said Novi's tea Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Novi does not try to do too many things inside one system. It focuses on member management and transactions, events, and ease of integrations with other best of breed systems. This allows us to built the optimal business IT ecosystem comprised of focus-built system each of which is best in what it does and fits our requirements. Spectacular customer service and support. Hands down the best I have experienced. Cons: Nothing really comes to mind. My very esoteric need is to easily replicate production environment into staging. This is not really supported in an automated way. Reasons for choosing Novi AMS Modern open API, tight integration with QuickBooks Online, ease of membership management and renewals, intuitive elegant interface. Reasons for switching to Novi AMS CLOC needed to re-architect it's entire business IT ecosystem so it can support our changing needs and evolving technological landscape. Vendor Response Misha, First, thank you for taking the time to write such a thoughtful and informative review. Second -- we've loved having you and your team on Novi to continue to challenge us and push us in new ways, making Novi a better system for all. We look forward to many more years of partnership with CLOC! Replied April 2022 Read More SL Sarah L. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Review source Reviewed December 2025 Yes, it is possible to love your AMS! 5 We've been very happy. Every step, from onboarding through our first full year with the product has been satisfactory. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The platform really feels like it was built for the work we do as a small trade association. Everything from website management, reporting, Cons: I have no complaints. We have seen new features that address any small complaints even in the our first year as customers. We're extremely happy with the platform and most of all the customer support and investment in product improvement. Reasons for choosing Novi AMS Superior product for our needs and excellent customer relations Reasons for switching to Novi AMS MemberClicks offered abysmal customer service and an insufficient product that was not designed for trade associations Vendor Response Hi Sarah - wow, thank you so much for your kind words and 5 star review! We’re so happy to hear your onboarding and first year have been such a great experience. And we especially appreciate you calling out our support and product improvements - both teams work super hard to ensure customers are getting what they need from Novi. We’re glad its been such a smooth first year and we look forward to many more years to come! Replied December 2025 Read More KS Kyle S. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 2 years Reviewed April 2021 Good software, worth the switch 4 Overall I have a positive opinion of Novi, the positives far outweigh the negatives and Novi is constantly updating the system with better features. QuickBooks Online needs to update their system to catch up because Novi is much further advanced. Over time I believe Novi will just become a better database. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I love how easy it is to copy events/classes, create class codes, receive payments online and let users manage their accounts. The software takes a lot of the manual/staff operation out of the equation allowing us more time to complete other work. The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love. Cons: There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed on the QB's Online side not on Novi itself. It would be great to be able to pull past due invoices by specific event/class to email or mail out but instead it pulls all past due event/class invoices making it more difficult to seperate out what needs to be sent. Lastly the QB's Online portion is tricky on certain aspects for the finance side, that is a not a downfall of Novi more so on QuickBooks but since the two integrate with each other that can be an issue. Vendor Response Thank you so much for your feedback, Kyle. I checked to make sure your idea about event invoices was captured and it is. Thank you for your input! Replied June 2021 Read More HC Heather C. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed April 2025 NOVI - Your AMS Partner 5 As a small affiliate, NOVI feels like another partner in our day to day operations. From the top to the bottom, the NOVI Team cares about us, the customer. I can't imagine how I did this before using NOVI. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service is top notch! If their team can't answer a question, they take the time to dig in and figure out how they can help. They truly feel like a partner in our association. Cons: No complaints here! Anytime we have an issue, the little blue bubble is always there to save the day! Reasons for switching to Novi AMS We were getting zero customer service. If something didn't work for us, there was no option of working through it with their team. Vendor Response This absolutely made our day — thank you! We aim to be a true partner to the associations we serve, so hearing that it feels that way on your end too is the best kind of feedback we could ask for. I’m especially glad to hear the team (and our trusty little blue bubble!) have been there for you when you’ve needed support. We know how much heart and hustle go into running a small affiliate, and it’s an honor to be part of your daily operations. Thanks again for taking the time to share this — we’re grateful to work alongside you! Replied July 2025 Read More JM Janice M. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 6 months Review source Reviewed September 2025 Can't say enough great things about Novi! 5 The overall Novi experience has been fantastic! Our conversion into Novi was the smoothest process anyone on our staff has experienced! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer services is amazing! Functionality is far above what we've been working with with in the past 18 months. Novi is also the most user friendly AMS I have personally worked with in the past 20+ years. Cons: That we didn't find it sooner. Once we started hearing about it from other users through so many random connections, it was clear we had to do a demo which was all it took to win us over. Reasons for choosing Novi AMS Word of mouth from current users and others could not say enough about it. Reasons for switching to Novi AMS Lack of functionality, terrible customer service, system stability. Read More Andrew H. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed March 2024 Novi AMS Review 5 Amazing! We're so happy we switched to Novi and it's definitely worth the price. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use combined with exceptional staff responsiveness Cons: Honestly not much to say here. You can barely use the backend from a mobile device but there's not much of a reason to do so anyway. Reasons for choosing Novi AMS Novi offered a better admin experience and had more features at the time. Reasons for switching to Novi AMS If you only take one thing away from this review, NEVER try to make your own custom AMS. Use any company. Custom is the worst experience possible. Vendor Response Hi Andrew! Thank you so much for your thoughtful review! We're excited to hear that you're finding Novi AMS easy to use and that our team's responsiveness has met your expectations. We appreciate your feedback regarding mobile device compatibility and will certainly consider improvements in that area! Thanks again! Replied March 2024 Read More VR Verified Reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Reviewed March 2021 A Powerful and Flexible Tool For Association Management 5 Exceptional! We couldn't have continued our business without their help! The Novi AMS team is extremely professional and quick to respond to any questions and assistance needed. They understood that we needed to implement their platform in a much shorter time than recommended and they helped and pushed us along the whole way to make sure we got it done in time. I could not be happier with our decision to go with Novi AMS and look forward to putting it to even better use now that we have time to evaluate and adjust our usage. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: So many things to love about this software. The main dashboard gives you a very good overview of your membership every time you log in. The details can all be fined tuned to suit your needs very easily. Automation tools are excellent along with intelligent decisions on what to have built in to the software and what to integrate using other software. When using integrations, things work very smoothly together. The main integration that drew us to using Novi AMS is with Quickbooks. I don't think any other platform has as direct and seamless integration with Quickbooks to give you instant knowledge about your membership and how it relates to your financial status. We had very specific needs and use various platforms that we hand pick for being the best we could find for the particular jobs we needed and Novi AMS was able to integrate with all of them. Cons: As with all software, there are quirks that you need to learn about. Through no fault of Novi AMS itself, there are some things we had to find workarounds for because of the very specific needs of our organization. We also were put in a situation that gave us a very short time frame to learn, setup and launch the Novi AMS platform so a lot of the issues we experienced probably could have been avoided or smoothed out beforehand if we had the proper time to onboard the platform. The biggest issue we have is with the way Novi AMS recognizes or does not recognize users to log in or not. The good thing is that they are very responsive to any issues we bring up and are always available to help with workarounds, and updates to improve. Reasons for choosing Novi AMS The combination of features, adaptability and customer service was what made Novi AMS the clear choice for us. Seamless communication and reporting with accounting and marketing platforms plus integration with other platforms to enable us to do what we needed was key. I like that Novi AMS focuses on what they do best, which is member database management and designed their platform to work with others to do the complete job. Many other platforms had all-in-one solutions but I feel like there are too many compromises there. Consolidating resources was a key goal for us but not at the expense of functionality we needed so going with Novi AMS helped us pick out the best of what we wanted in all aspects of our business. Reasons for switching to Novi AMS We had organizational changes that meant we had to restructure and re-evaluate almost every software and platform we were using. The AMS software was the most critical for us and we wanted something that fit our needs better. After evaluating what we were using and what other options were available, Novi AMS came out on top for us. Vendor Response Thank you so much for the detailed review! Replied June 2021 Read More Benjamin B. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Reviewed March 2021 Great AMS with better customer service 5 Novi's customer service and responsiveness are the best I've seen from a vendor. Our website and database are intuitive and easy to use, and the chat function for customer support is quick. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The learning curve is not steep, as it is with many other AMS/donor management systems, the controls are intuitive, and the customer services has been highly responsive. Cons: I'd like to see a more robust email automation process, separate from the link to mailchimp or constant contact. I'd like for it send emails to members thanking them for payment on receipt. That said, my past requests have been taken into consideration and implemented, so I'm sure this will be added before long. Also, I did balk at the price-tag, at first, but it's worth every penny. Reasons for choosing Novi AMS Customer service and integration with Quickbooks and mailchimp were major selling points for us. Vendor Response Ah, thanks Ben! Glad to hear it's worth every penny :) Thank you for the review. Replied June 2021 Read More Krystal F. Verified reviewer Management Consulting 2-10 employees Used daily for more than 2 years Reviewed November 2019 No workarounds is not a joke 5 The intercom feature - the NoviAMS team is always there to help you out. The sprint release notes come in handy when you need a high level overview of what features are being released. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- easy to use for all age generations on our team - Quickbooks Online integration makes for seamless accounting - Robust membership database with customizations and relationship eliminated need for spreadsheets - Member compass with centralized information (invoices, registration, renewals, member directory info) Cons: \- I wish we would have switched sooner and that our smaller clients with much smaller budgets could transition onto it. Reasons for choosing Novi AMS No other products were considered. Reasons for switching to Novi AMS The QBO integration was the #1 reason followed by a more robust membership experience on the backend for our staff. Vendor Response Thank you so much, Krystal! So glad to hear it's been easy to use and that customer support has been there when you do have questions! We look forward to partnering with you for years to come! Replied February 2020 Read More Tim A. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed February 2023 Great product - fantastic team 5 It is a delight to use - it makes a huge difference being able to contact the whole team and have them show interest and give really good help Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The responsiveness and support of the team is quite incredible. It is also wonderful to have a very good integration into quickbooks. I also like the API - it is very simple and reliable. Cons: Not much - Novi is developing rapidly - so some things that were not so good 6 months ago have already been worked on based on feedback - and new features are added all the time Reasons for choosing Novi AMS The Novi team was more responsive to our needs Reasons for switching to Novi AMS The straw that broke the camel's back was when they suddenly introduced a charge for using the API - but it wasn't a great platform anyway Read More Showing 1 - 10 of 131 Reviews [See All Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) ## Novi AMS Popular Comparisons [Daxko Operations vs Novi AMS](https://www.softwareadvice.com/membership-management/daxko-operations-profile/vs/novi-ams/)[StarChapter vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/starchapter/)[Mindbody vs Novi AMS](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/novi-ams/)[GrowthZone vs Novi AMS](https://www.softwareadvice.com/nonprofit/memberzone-profile/vs/novi-ams/)[Brilliant Directories vs Novi AMS](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/vs/novi-ams/)[WellnessLiving vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/wellnessliving/)[ClubRight vs Novi AMS](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/novi-ams/)[Wodify vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/wodify-core/)[Glue Up vs Novi AMS](https://www.softwareadvice.com/crm/glue-up-profile/vs/novi-ams/)[Tithe.ly vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/tithe-ly/)[Gym Assistant vs Novi AMS](https://www.softwareadvice.com/fitness/gym-assistant-profile/vs/novi-ams/)[Chmeetings vs Novi AMS](https://www.softwareadvice.com/church/chmeetings-profile/vs/novi-ams/)[iMIS vs Novi AMS](https://www.softwareadvice.com/nonprofit/imis-profile/vs/novi-ams/)[MemberLeap vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/vieth-memberleap/)[Raklet vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/raklet/) [Compare All Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/) ## Other Top Recommended Association Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **78** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (291) Recently recommended **40** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **15** times [MemberClicks](https://www.softwareadvice.com/membership-management/memberclicks-profile/) **4.3** (469) Recently recommended **10** times Stuck Between Options? Our experts can help you compare Novi AMS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice