Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Its been a breeze. Every time we have questions, their support staff is ready the help.

Price, support, API integration, Security settings, customization.

none. I don't have any cons to report.

The functionality of authorize.net is efficient. Its reliability makes it a wonderful tool for payment processing.

I like all the features of authorize.net. authorize.net has zero issues.

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

It was very easy to set up recurring payments and sync with my webmaster.

- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

it is okay, but possibly will be looking for less expensive options that might be mobile

very nice staff, always helpful when I need it.

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

The capabilities of authorize.net are excellent. authorize.net helps us automate our billing. authorize.net is the best.

No dislikes for authorize.net. authorize.net is the best.

This visa solution has been reliable and easy to use. authorize.net has great capabilities.

I like all the features of authorize.net. No dislikes for authorize.net.

Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.

Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly!

Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.

Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.

As I mentioned above, it integrates well with our website and is easy to do transactions on the app. It's nice not to have to worry about merging systems.

I like that Authorize.net is easy to integrate into our website and other things that we use to accept money. It makes it seamless when needing to do event registration. They also have a great app you can download and use for transactions which I really like and has been a simple way for us to take money at events. Definitely recommend.

I haven't found anything with the software I don't like. It seems to be good for our needs and we don't plan to switch anytime.

Overall, Its an okay software. If you are looking for the most basic cost-effective system then Authorize.net is great. If you are looking for some bells and whistles with more options of what you can do, I would suggest something else.

The fees are much smaller compared to competing software. Reports are easy to read and find.

If any refunds or evaluations need to be made for a payment, you must wait at least 24 hours for the transaction to settle before processing any type of refund. This has caused some issues with customers and would love to be able to do it on the spot. The launch of the software was a little shakey. We received multiple error codes that customer support could not help us with.

It has been great for the last few years

Ease of use and integration and good customer service

I can only cancel a transaction after 60 days and because we take the deposit months in advance, it can become an issue due to cancellation of our booking

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Nothing. We have been very pleased with this software.

We use authorize.net from our desktop pcs and in the field for our technicians. The administrator features are really good. Being able to make reports and authorize devices in a breeze. And for simple card entry it is pretty straightforward.

I wish there was a section that just was labeled "recent transactions" so you did not have to go through editing dates and menus. Also, it would be great to see emails of customers after your have sent the receipts.

Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Easily complete refunds, voids, and view all current transactions for our business. Easy search function.

That it's super easy to use, and has been extremely reliable. When dealing with your customers money, thats of the upmost importance.

We have lots of fraud transactions, but we can't prevent that without implementing settings that would block a lot of legitimate transactions. Wish we could figure out something in the middle.

We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

This program is great for our service techs in the field. It does not require the use of a card reader, although it is certainly supported. Our tech's can quickly run cards through the app without a lot of screens and hassle.

The program tends to have a lot of "timing out" issues and will appear logged in, but once you start processing the transaction it kicks you out.

We enjoy using it and would definitely recommend it to anyone looking for a CC processor!

We use Authorize.net as our main Credit Card processor and it always runs smoothly! We would definitely recommend it to anyone looking for a good processor.

We don't have any issues with it. It is very straightforward and easy to use. We've enjoyed our experience with it.