--- title: "FOUNDATION Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FOUNDATION. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FOUNDATION is a good fit for you!" source_url: "https://www.softwareadvice.com/product/419696-FOUNDATION/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Accounting Software](https://www.softwareadvice.com/construction/accounting-job-costing-software-comparison/) / [FOUNDATION](https://www.softwareadvice.com/product/419696-FOUNDATION/) / FOUNDATION Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/419696-FOUNDATION/) Reviews [Alternatives](https://www.softwareadvice.com/product/419696-FOUNDATION/alternatives/) # FOUNDATION User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 416 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 237 reviews (57%) - 4 stars: 117 reviews (28%) - 3 stars: 35 reviews (8%) - 2 stars: 14 reviews (3%) - 1 star: 13 reviews (3%) ### Most mentioned pros - As a site development and underground utility contractor, we rely on accurate job costing, payroll tracking, equipment management, AP/AR, and project reporting, and Foundations helps keep everything organized in one place. - One of the biggest benefits is the ability to track labor, equipment, and job costs in real time, giving management better visibility into project performance and profitability. - The platform offers powerful tools specifically designed for the construction industry, including job costing, payroll, project management, reporting, and accounting. ### Most mentioned cons - The biggest limitation for us is foreign currency handling. If your company deals with Canadian vendors, international projects, or multi-currency transactions with any regularity, Foundation falls short in that area. - We recently started using document imaging and have run into several hurdles to prevent us from moving forward and have to wait a couple days for a call once logging a call. - Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. ## FOUNDATION customer reviews Showing reviews 1-25 of 416 (page 1). ### Foundations Review - Overall rating: 2/5 - Reviewer: Kylinn H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Personal experience, I would give Foundations a 3 out of 10. There is so much potential with this system, but I don't feel they gave very detailed training and could really use help with setting up report. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I would continue to say the employees who use foundations on a daily basis are still not quite impressed. If I had to give one positive it would the rollback process once something has been posted. #### Cons Still a few things we are not impressed with is the wait time on customer service calls, unexpected software crashes and really sucks when you are working on a task and it wasn't saved, Unit Billings process could be shortened by ALOT. #### Reasons for switching to FOUNDATION Our company only switched because we outgrew Quickbooks and needed a software for better job costing. --- ### Built for Construction, Trusted for Public Works - Overall rating: 5/5 - Reviewer: Angie S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered This software has genuinely simplified how we run our public works projects. It's reliable, tailored to the construction industry, and has become a tool we depend on daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros **Foundation Software Review** ★★★★★ 5/5 Foundation Software has been a great fit for our public works construction business. Certified payroll reporting is a standout — it saves us hours on prevailing wage compliance for government contracts. Job costing is detailed and real-time, helping us stay on budget across multiple projects. The payroll module handles union rates and varying wage determinations with ease, and their support team actually understands construction, not just generic accounting. Highly recommend for any contractor working on public works projects. #### Cons The only downside for us has been the time difference when reaching out to support — since we're not on the same schedule, it can mean waiting a bit longer for a response. Still, overall it's been a solid tool and one I'd recommend to contractors working on public works projects. #### Reasons for choosing FOUNDATION Honestly it was the responsiveness by the sales team #### Reasons for switching to FOUNDATION Better reporting and Foundation is more tailored to our industry #### Vendor response Thank you for the fantastic review, Angie! We're thrilled to hear FOUNDATION has helped simplify your public works projects and that features like certified payroll, job costing, and payroll have made a difference for your business. We appreciate your feedback on support availability as well, and we're grateful to have you as part of the FOUNDATION family! Replied August 2026 --- ### Great product. - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product and tool. All aspects are as they should and work great. Except for the updating which I wish Foundation would fix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and scalability. Reports are easily ran and the output always looks great. Automatic backups are also a plus. #### Cons Updating Foundation has always been an issue. Instead of automatic updates, manual updates are used and always a pain. #### Reasons for switching to FOUNDATION Peachtree's limited storage and features we needed. --- ### A Solution For Many Workflows - Overall rating: 4/5 - Reviewer: Tiffany G. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation has been a wonderful company to work with. Their customer service is great, with knowledgeable employees willing to assist, and their response times for assistance are fast. Their products have helped streamline our workflows, saving time and money in the long run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Although not every feature we subscribe to is available directly within the main"Foundation" platform, they provide easily integrable solutions for all our needs. All the solutions are very easy to use and can be learned quickly. The launch process for each of the products we use was done step-by-step with a dedicated transition manager, and we never felt like we were left in the dark. Their customer service is impeccable. #### Cons Although there are many customizable features within many of the Foundation products, I do wish there were some additional options available. However, they do offer the ability to submit suggestions about changes, which are tallied and prioritized for potential future buildouts. #### Reasons for choosing FOUNDATION We chose Foundations HRHQ and WorkMax because of their easy integration with the current main Foundation platform, in addition to their price points, customer service, and volume of available features. #### Vendor response Thank you for the great review, Tiffany! We're thrilled to hear our solutions have helped streamline your workflows and that you've had such a positive experience with our customer service and implementation teams. We truly appreciate your kind words and continued partnership! Replied August 2026 --- ### Foundation Hosted Review - Overall rating: 5/5 - Reviewer: Hannah F. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Foundation is a great accounting software especially for the contractor and construction industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The detailed features for job costing to appropriately allocate all costs based on the type, area, job, etc. #### Cons Not being able to create custom reports outside of the job costing module. Would like to see more custom reporting options for other modules. #### Reasons for switching to FOUNDATION Quickbooks was not providing us the tools we needed to accurately track the costing of our jobs. #### Vendor response Thank you, Hannah, for the great review! We’re glad to hear FOUNDATION provides the detailed job costing capabilities you need and that you find it to be a great accounting solution for the construction industry. We also appreciate your feedback on expanding custom reporting options across other modules. Replied September 2026 --- ### Foundation Software for Civil Construction Companyh - Overall rating: 4/5 - Reviewer: Makayla G. - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation Software for Construction has worked good enough for us over the past almost eight years. I think we will eventually outgrow it and need an ERP with more capabilities and automation built in. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Foundation Software for Construction is good at prevailing wage payroll and certified payroll reports. #### Cons I wish we could do detailed purchase orders in Foundation for more detailed accounts payable and job costing. I also wish we could have bank feeds connected and automated account reconciliations. #### Reasons for switching to FOUNDATION Prevailing Wage/Certified Payroll reporting and payroll processing. #### Vendor response Thank you, Makayla, for sharing your feedback! We’re glad to hear FOUNDATION has served your team well over the past eight years, particularly with prevailing wage payroll and certified payroll reporting. We also appreciate your feedback on purchase orders, bank feeds, and automated reconciliations as we continue looking for ways to improve the experience. Replied September 2026 --- ### Foundation review - Overall rating: 5/5 - Reviewer: Tobias R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service and software allows for better cost tracking with unions involved. The customer service has always been quick to act. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for setting up unions. They are truly the construction standard for union payroll and reporting. #### Cons The reports could use some tweaking and refinement. Report writer is a little difficult to use at times depending on what you are trying to do. #### Reasons for switching to FOUNDATION Jobpower was limited, it lacked the reporting and functionality we needed #### Vendor response Thank you, Tobias, for the great review! We’re glad to hear FOUNDATION has helped with union setup, payroll and cost tracking, and that our customer service team has consistently provided quick support. We also appreciate your feedback on the reporting tools and will share it with our team. Replied September 2026 --- ### I love Foundation! - Overall rating: 5/5 - Reviewer: Melissa A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. They are always willing to help me and resolve any issue I have. Their data management is very thorough and great at keeping our business financial data organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the full service experience for managing my company's financial tasks. A/P, A/R, Job Costing, Payroll are the services I utilize most. They also have fantastic customer service and education. #### Cons I don't like that the Foundation Connect sometimes takes a while to respond. I also do not like the format they use to make the actual invoices/statements designs in the Data Genies. It's a little outdated and difficult to use. #### Vendor response Thank you, Melissa, for the great review! We’re glad to hear FOUNDATION helps you manage your financial tasks in one place and that you’ve had such positive experiences with our customer service and education teams. We also appreciate your feedback on FOUNDATION Connect and Data Genie, and we’re happy to know our team is always willing to help resolve any issues. Replied September 2026 --- ### Foundation Review - Overall rating: 4/5 - Reviewer: Kiersten S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a pretty good experience with Foundation but the way the customer service team calls you back could be better. As of now it can take them 1 hour to 2 days to call me back. When they do call me back if I am unavailable to answer the phone and try to call back they will have moved on to the next issue. This makes it very difficult to get in touch. It would be easier if I received an email back or a call back window so I know to expect their call. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that everything I need for business integrates into the Foundation program. The app is very upfront and user friendly. #### Cons I do not like that you have to keep purchasing apps to do more things. I wish everything like HR-HQ, Workmax, Connectmax, etc were all inside of Foundation. #### Vendor response Thank you for your review, Kiersten! We're glad to hear FOUNDATION's integration and ease of use have been a positive experience for your team. We also appreciate your feedback on product integration and our support callback process, and we'll be sure to share it with the appropriate teams as we continue improving. Replied August 2026 --- ### Worth the money! - Overall rating: 5/5 - Reviewer: Dena B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a good experience with Foundation. Customer service is always helpful. Online access to Foundation client allows us to search for FAQ's to help immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use several modules of Foundation Software. The Unit Price Bid Module is the best in my opinion with WorkMax coming in 2nd. This software is Perfect for the construction industry. #### Cons We are cloud based and we are logged out several times during the day. This interrupts our daily usage of the software. There is not a rhyme or reason to the times we are logged out automatically. #### Vendor response Thank you, Dena, for the great review! We’re glad to hear FOUNDATION’s Unit Price Bid Module and WorkMax have been valuable to your team and that you find the software well suited for the construction industry. We also appreciate your feedback about being logged out during the day and are happy to hear our Customer Service team and online resources have been helpful. Replied October 2026 --- ### A Powerful Construction Accounting System Backed by Exceptional Support - Overall rating: 4/5 - Reviewer: Stephanie A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we’ve had a very positive experience with Foundation. For construction companies with complex payroll, job costing, and reporting requirements, it’s one of the better industry-specific accounting systems available. The software is powerful, highly customizable, and clearly built with contractors in mind. While there are areas that could be modernized, particularly around foreign currency functionality, the strength of the core construction accounting features and the outstanding customer support make it a system we would still highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Foundation has been a really strong fit for our construction accounting needs. The job costing capabilities, payroll functionality, reporting, and overall flexibility are far more tailored to the construction industry than most general accounting software we evaluated. It handles union payroll, multi-state work, certified payroll reporting, and detailed project tracking very well, which is critical for companies like ours. The system has a lot of depth, and once you understand how the modules work together, it can handle a significant amount of operational complexity. Customer support is also exceptional. We’ve worked with many software providers over the years, and Foundation’s support team has honestly been one of the best experiences we’ve had. Their reps are knowledgeable, patient, and genuinely helpful, especially when dealing with complicated construction accounting scenarios. It’s refreshing to work with a support team that actually understands the industry and takes the time to help solve problems instead of reading from scripts. #### Cons The biggest limitation for us is foreign currency handling. If your company deals with Canadian vendors, international projects, or multi-currency transactions with any regularity, Foundation falls short in that area. There are workarounds, but they tend to be manual and cumbersome compared to what you’d expect from a modern ERP/accounting platform. Some parts of the system can also feel dated from a usability standpoint, and there can be a learning curve for new users because of how robust the software is. However, for construction-specific accounting, the tradeoff is usually worth it. #### Reasons for switching to FOUNDATION We switched from Sage 100 because we needed a system that was more construction and project accounting focused. FOUNDATION offered much stronger job costing, project tracking, payroll, and reporting capabilities. It was also widely recommended by others in our industry, including peer companies and business contacts already using the software successfully. #### Vendor response Stephanie, thank you for the detailed review! We’re thrilled FOUNDATION has been a strong fit for your construction accounting, payroll and reporting needs. We also appreciate your recognition of our support team and your feedback on foreign currency functionality as we continue enhancing the platform. Replied May 2026 --- ### Foundations Review - Overall rating: 4/5 - Reviewer: Joy O. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it, the cost keeps going up and now everything is an add on. But I like that it offers a lot of different components like the pr taxes and w2 filings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it was easy to learn and use. The support team are great and the online help by topics are really good. I also know that if I do need help, I can have Support help me, support is the key, they get back to me very fast! I like how some support people really know what they're doing in Foundations and have knowledge in taxes and construction accounting. It's helpful!!! #### Cons Trying to make custom reports, not having a lot of different elements to create a report. Not being able to reprint some of payroll reports. #### Reasons for choosing FOUNDATION Foundations was cheaper than Timberline. #### Reasons for switching to FOUNDATION The job costing features looked better than quickbooks. #### Vendor response Thank you for the thoughtful review, Joy! We’re glad Foundation has been easy to learn and that our support team’s construction and tax expertise has been helpful. We appreciate your feedback on reporting flexibility and will continue investing in enhancements while expanding components that support construction-specific needs. Replied January 2026 --- ### Office Manager - Overall rating: 5/5 - Reviewer: Beth R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love using Foundation! The software is not hard to learn, and customer service is always there to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundation is very user friendly, and the customer service is top notch! It keeps all of our accounting straight with one software. You can scan documents into Foundation for employee files, billings, payments. So all you have to do is go to one place to look for everything. #### Cons There are some simple thing I wish I could do in Foundation. I would love to open a job and go to the next without having to close the job. A service profitability report would be nice for a service side. Like I said it is minor things. #### Reasons for choosing FOUNDATION We loved the look and feel of the software. It was able to do all the accounting needs we required. #### Reasons for switching to FOUNDATION Bought by another company and knew we needed something better than Jonas. #### Vendor response Beth, thank you for sharing your experience. We’re glad Foundation has helped keep your accounting, documents, and employee records organized in one place, and that our support team has been helpful along the way. We appreciate your feedback on smaller feature enhancements and are grateful you chose Foundation. Replied January 2026 --- ### Best Software Out there!! - Overall rating: 5/5 - Reviewer: Helen S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Foundation Software has been positive. The system is tailored to the construction industry, which makes many complex accounting and payroll tasks easier to manage. While there is a learning curve, once you become familiar with the platform it provides reliable tools for job costing, reporting, and payroll compliance. The software is stable, and the support team is generally always helpful when assistance is needed. Overall, it has strengthened our ability to track project performance and maintain accurate financial records. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about Foundation Software is how well it supports the construction industry. The job-costing and payroll tools are extremely detailed, and the reporting features make it easy to understand project performance. It’s reliable, industry-specific, and gives our team the information we need to manage projects more confidently. There isn't a single day goes by that we are not using this software for all our needs. Foundation gave us the comfort of running a solid company. #### Cons I like least about Foundation Software is that the system can feel outdated. Certain tasks take longer than expected, and the learning curve is fairly steep, which can make it challenging for new users to become fully comfortable with the software. Additionally, some reports and features lack the level of customization our team needs. Support is generally helpful but sometimes difficult to reach during busy periods. #### Reasons for choosing FOUNDATION Exactly what we needed to run all our accounting in one place. #### Reasons for switching to FOUNDATION Too many application and an unseamless system #### Vendor response Thank you, Helen, for the detailed and thoughtful feedback. We’re thrilled to hear Foundation plays such a central role in your daily operations and supports your team’s confidence in managing projects. We appreciate your honest input on usability and customization, and we’re glad our industry-focused tools and job costing continue to deliver value. Thank you for trusting Foundation as your all-in-one construction accounting solution. Replied December 2025 --- ### Manager Accounts - Overall rating: 4/5 - Reviewer: Stephany P. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most is the ease of use, the ability to create customized reports with Data Genie, and the efficiency of customer support. #### Cons What I find challenging is that when we use custom formats, uploading them into the system and managing them is not as straightforward as using our standard lien releases or change order forms. #### Reasons for switching to FOUNDATION long time ago, because we need a better system #### Vendor response Stephany, thank you for your thoughtful feedback! We’re glad Data Genie, job costing visibility and our support team continue to deliver value. We’re always working to enhance document management and custom form workflows. We appreciate your partnership and insights. Replied February 2026 --- ### CFO's honest review - Overall rating: 5/5 - Reviewer: Joseph M. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation Accounting Software has transformed the way we manage our financial operations. Its robust feature set—especially its powerful job costing, customizable financial reporting, and audit-friendly design—makes it a standout choice for construction and project-based businesses. The interface is intuitive yet deep, enabling both high-level oversight and granular transaction control without overwhelming users. I particularly appreciate the ability to tailor reports to our exact needs, which has significantly improved our month-end close process and internal decision-making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundation customer service is second to none - and the useability for the construction industry is unrivaled in both payroll and accounting systems. #### Cons Do not like that i have to update all union pay rates in each company database - wish we could share this data between linked company's. #### Reasons for switching to FOUNDATION Needed a industry specific accounting software. #### Vendor response Thank you, Joseph, for the incredibly thoughtful and detailed review. We’re thrilled to hear Foundation has had such a meaningful impact on your financial operations, reporting, and decision-making. Your feedback on managing union rates across multiple databases is appreciated and valuable as we continue refining workflows for complex organizations. Replied January 2026 --- ### FOUNDATION the best for Construction - Overall rating: 5/5 - Reviewer: Paula L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Foundation for the past 31 years. The software is very user friendly. The ease of running reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease at inputting info and viewing the reports. Keeping the software up to date. Customer Service is the best, they call back in a timely manner. #### Cons Not really a con - but it is a vast software and it can do so much - I am only use a fraction of its capability. #### Reasons for choosing FOUNDATION Certified Payrolls and AIA. Doing these manually was horrible. #### Vendor response Paula, thank you for being a Foundation customer for more than three decades—we truly appreciate your trust and loyalty. We’re glad the reporting, usability, and customer service continue to support your team’s needs. Foundation’s depth is intentional, and it’s great to hear it’s been a reliable long-term solution for your business. Replied January 2026 --- ### Foundation Review - Overall rating: 4/5 - Reviewer: Teresa T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very good. The program is very good, but it has a strong learning curve and almost too much function for ease of use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support responds quickly. Free training webinars are useful and payroll4construction integration #### Cons It needs to be more streamlined; example, researching transactions needs more hyperlinks rather than having to open different reports manually. Routing invoice process is cumbersome #### Reasons for choosing FOUNDATION Quickbooks did not have the advanced construction software that we were looking for #### Reasons for switching to FOUNDATION Sage was a good product but we wanted software designed specifically for construction use and although they have a construction software, we liked Foundation's demo better. We also wanted a software with better customer support, which Foundation has #### Vendor response Thanks so much for sharing your experience, Teresa. We’re happy to know our support and training resources have been helpful and that you’re seeing the benefits of Payroll4Construction integration. We appreciate your thoughtful feedback about streamlining — our team is always working on enhancements to make workflows more intuitive. Replied October 2025 --- ### Foundation Software accounting review - Overall rating: 5/5 - Reviewer: Richard I. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Foundation and ProjectHQ has been very good. I am able to document all of the accounting processes that I need to produce monthly and yearly financial statements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Foundation is a complete system for construction accounting with good processes for documenting contracts, change orders, pay applications, invoices, customer payments and subcontractor bills. We can manage our job billing and subcontractor payments over as many months or years as we need. #### Cons I would like to see more information available on accounts payable reports, specifically to see the vendor name in general ledger history detail reports of expense accounts. Also the table of contents in the help section is not intuitive or AI capable and does not always correspond to the information needed #### Reasons for switching to FOUNDATION We needed to work in a more modern software #### Vendor response Thank you for your thoughtful review, Richard! We're glad FOUNDATION and ProjectHQ have helped support your construction accounting processes and long-term project management. We also appreciate your feedback on accounts payable reporting and the Help section, and we'll be sure to share it with our product team. Replied July 2026 --- ### I love Foundations!! - Overall rating: 4/5 - Reviewer: Cynthia C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with FOUNDATION was positive. The information was easy to understand, and I liked that it included practical examples that made everything easier to relate to and apply. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about FOUNDATION was that the information was easy to understand, and the practical examples made it easier to see how everything could be applied. #### Cons I did not really have any major issues with FOUNDATION. Some of the information felt a little repetitive, but overall it was helpful and easy to follow. #### Vendor response Hi Cynthia, thank you for your review! We're happy to hear you've had such a positive experience and found FOUNDATION easy to understand and apply. We appreciate your feedback and are glad the practical examples were helpful! Replied July 2026 --- ### Promising - but still needs some work! - Overall rating: 4/5 - Reviewer: Jessica H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation is very clunky and not very intuitive. It has a lot of really good information, but doesn't always do the best job of then reporting that information or provide a good way to organize that data. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The value for the cost. There are a lot of functions that Foundation's does very well, and it is a great option for smaller businesses that need more than what Quickbooks can offer. #### Cons The modules do not all speak to one another. Change orders do not flow through to Unit Price Billing. I do not like that you have to request support to help you, bc waiting on the call back can put you in a difficult spot. #### Vendor response Thank you for your review, Jessica! We're glad FOUNDATION provides strong value for your business and offers the functionality you need beyond basic accounting software. We appreciate your feedback regarding module integration and support response times, and we'll be sure to share it with our team. Thanks for choosing FOUNDATION! Replied June 2026 --- ### Foundation - Great Customer Service and Reports - Overall rating: 5/5 - Reviewer: Alyssa J. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used Foundation for over five years and I think it's a great accounting system for construction. I've had an overall positive experience with Foundation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundation has great customer service! Whenever I have a problem, all I need to do is give them a call and they will work with me to fix the problem. All the representatives are courteous and knowledgeable about the software. I also love the ease of use of Foundation. The software is organized and easy to navigate, once you get the hang of it. It has many useful reports for job costing, payroll, and accounts payables/receivables. I do payroll at my company and Foundation makes it easy. There are many Pre-Check Registers that I can look over before submitting to make sure no mistakes are made. The most useful report to me is the "Unpaid Employee" list. It's exactly like it sounds, it'll give you a list of current employees who don't have a paycheck for the week. #### Cons It did take me a while to understand the layout of Foundation. I do payroll now, and it is tedious to create a new union with different pay rates and fringe deductions, since you have to create a fringe deduction for each trade that you have. #### Vendor response Thank you, Alyssa! We’re glad to hear our support team and reporting tools have made your day-to-day payroll work easier. It’s great knowing features like Pre-Check Registers and the Unpaid Employee list are helping you stay accurate and efficient. We appreciate you sharing your experience with the learning curve as well; feedback like this guides our ongoing improvements. Thanks for being a longtime Foundation user! Replied December 2025 --- ### Foundation is great - Overall rating: 5/5 - Reviewer: John H. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it. I've dealt with Foundation for many years, and over the years it's been a pretty robust software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As CIO, it is a great reliable software that doesn't seem to have that many issues. Support works quickly to resolve any issues we've had in the past. They are quick to login remotely and resolve any issues. Support is always pleasant to talk to from start to finish #### Cons I really do not have any dislikes as software goes. the users seem to like it too. The web version seems a tad pricey, but that's about it. #### Vendor response Hi John, thank you for your continued support! We're glad FOUNDATION has been a reliable solution for your team and that you've had great experiences with our support staff. We appreciate your feedback and thank you for being a longtime customer. Replied July 2026 --- ### Foundation is a little dated but is full of promise and has great support teams! - Overall rating: 4/5 - Reviewer: Bri J. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All in all I think Foundation is promising and has great customer support. It does need to strengthen it's training and resources, become more intuitive, and get a facelift. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros My favorite part of Foundation is their customer service, which is very responsive to user needs and helpful. I appreciate their one on one help and that they make it super easy to connect with a live person without hassle. They have always been super friendly and taken good care of us as well. Foundation is also a more affordable software than may others I have tried elsewhere. #### Cons I don't feel that the software is as intuitive and user-friendly as it could be. The help options within the system are dated, hard to search, and not user-friendly. Their training materials are also dated and need to be modernized with quick job aid reference guides and less 100+ page documents with too much text, not enough visuals, and way too much information overload. Their training definitely needs an overhaul. Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. There's also a lot of features in Foundation that are dated and designed in a way that slows the user down. I've also found that there's a lot that I don't know is even in there, which is a bummer because unless you get a really strong customer service agent on the phone, you will likely never know about features, as not all of them dive as deep into support as I wish. #### Vendor response Thank you for the honest and detailed feedback, Bri. We’re glad our support team has been responsive and helpful, and we appreciate your thoughtful perspective on training resources and usability. Input like this is invaluable as we continue enhancing education, discoverability, and overall user experience across the platform. Replied January 2026 --- ### Payroll Manager - Overall rating: 4/5 - Reviewer: Patty F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used it for about 4 years (at a previous employer also) and it works well but definitely could be some necessary updates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how well it works with the construction industry. It is very good as far as tracking hours in payroll. #### Cons The scrolling on reports is difficult. One of my biggest complaints is the length of time it takes to get a call from support. We recently started using document imaging and have run into several hurdles to prevent us from moving forward and have to wait a couple days for a call once logging a call. ## More reviews [Next reviews](https://www.softwareadvice.com/product/419696-FOUNDATION/reviews/?page=2) --- FOUNDATION Reviews, Pros and Cons - 2026 Software Advice