# Smartsheet Software Overview 2026 - Features & Pricing

> Review of Smartsheet Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/project-management/smartsheet-profile

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Overview

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# Smartsheet 2026: Benefits, Features & Pricing

Updated June 17, 2026

Written by [Eduardo Garcia](https://www.softwareadvice.com/resources/author/eduardo-garcia/)

Content Analyst

Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/)

Editor

Wondering if Smartsheet is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Smartsheet

4.5

[(3518)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)

FrontRunner 2026

Pros:

-   Project management tools
-   Collaboration features

Cons:

-   Complex learning curve
-   Limited advanced features

Pricing

Starting at $12.00 per month

### What is Smartsheet:

Smartsheet is a work and project management platform enabling users to plan, track, and automate workflows, as well as report progress. The software offers auto-generated data visualizations, workload tracking to optimize team availability, and 100+ prebuilt templates to help teams get started faster.

### Why we like Smartsheet:

Smartsheet earns an overall 4.5 out of 5 stars based on verified user reviews, with solid ratings in all subcategories (ease of use, customer support, value, and functionality). Users most appreciate the real-time task management, comprehensive project planning, and task scheduling features.

### Who should use Smartsheet:

Smartsheet is fit for various use cases, including event management, new product development, and construction and capital projects. Teams looking for a spreadsheet-like interface, real-time collaboration, and plentiful integrations may also appreciate it. Nearly 60% of reviewers have 2-500 employees.

Wondering if Smartsheet is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

## Smartsheet User Interface

## Popular Smartsheet Alternatives

Main Product

Smartsheet

4.5

[(3518)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.35Value for money
-   4.32Customer support
-   4.35Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6059)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.45Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Clockify](https://www.softwareadvice.com/hr/clockify-profile/)

4.8

[(9247)](https://www.softwareadvice.com/hr/clockify-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.69Value for money
-   4.59Customer support
-   4.59Functionality

Pricing

Starting at $4.99 per month

Get Price

Alternative Product

[Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)

4.4

[(15404)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

Alternative Product

[Asana](https://www.softwareadvice.com/project-management/asana-profile/)

4.5

[(13590)](https://www.softwareadvice.com/project-management/asana-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.40Value for money
-   4.33Customer support
-   4.38Functionality

Pricing

Starting at $10.99 per month

Get Price

Alternative Product

[Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

4.4

[(3016)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.20Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

## Smartsheet Overview

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking.

Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, dat...

a can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.

## Smartsheet Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Pro

$12.00

per user, per month

Plan includes:

-   Unlimited Free Viewers
-   Gantt, Grid, Board, and Calendar View
-   Rich Formulas
-   Unlimited Sheets, Forms, and Reports
-   250 Automations Per Month
-   File Library
-   20 GB File Storage
-   User Management

Business

$24.00

per user, per month

Plan includes:

-   Unlimited Free Guests
-   Timeline View
-   Team Workload Tracking
-   Admin Capabilities
-   Unlimited Automations
-   1 TB Attachment Storage
-   Unlimited Reports
-   Mobile app (Android and iOS)

Enterprise

Pricing available upon request

Plan includes:

-   AI formulas, texts, and charts (new)
-   Single Sign-on/ SAML
-   Approval Requests
-   WorkApps
-   Work Insights
-   Enterprise Plan Manager
-   Unlimited attachment storage
-   Directory integrations

Advanced Work Management

Pricing available upon request

Plan includes:

-   Administrator Control Center
-   Salesforce Integration‪
-   JIRA Integration
-   Calendar
-   Premium Support
-   AI Tools
-   Unlimited Triggers
-   Enterprise Access Control Options

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Smartsheet's Pricing Plans

We've explored Smartsheet's pricing plans to help you determine which option best suits your needs and budget. We've also outlined the key advantages and limitations of each plan. Smartsheet offers four main pricing plans: Pro, Business, Enterprise, and Advanced Work Management. Each plan caters to different user types and requirements, and understanding the nuances of each is essential for making the right choice for your personal or profes...

sional use case. \*\*Pro plan\*\* Smartsheet's Pro plan is for individuals and small teams looking to track, share, and manage projects effectively. It includes essential project management features such as Gantt, table, board, and calendar views; rich formulas; unlimited sheets, forms, and reports; and 250 automations per month. The pricing for this plan is $9 per user per month when billed annually or $12 per user per month when billed monthly. \*\*Pros:\*\* - \*\*Cost-effective\*\*: Affordable pricing makes it accessible for small teams and individuals. - \*\*Comprehensive views\*\*: Offers multiple views (Gantt, table, board, calendar) to suit different project management styles. - \*\*Automation capabilities\*\*: Includes 250 automations per month to streamline workflows. \*\*Cons:\*\* - \*\*Limited advanced features\*\*: May not be sufficient for larger teams or businesses requiring more sophisticated functionalities. - \*\*Basic storage\*\*: 20GB file/attachment storage options may be too limited for some teams. - \*\*No advanced integrations\*\*: Lacks some of the analytics and other integrations available in higher-tier plans. \*\*Business plan\*\* The Business plan is for businesses looking to align people, projects, and programs. It includes all Pro plan features, plus unlimited free guests, timeline view, team workload tracking, admin capabilities, unlimited automations, and 1TB attachment storage. The pricing for this plan is $19 per user per month when billed annually or $24 per user per month when billed monthly. \*\*Pros:\*\* - \*\*Enhanced collaboration\*\*: Unlimited free guests facilitate broader team collaboration. - \*\*Advanced tracking\*\*: Team workload tracking and timeline view improve project management efficiency. - \*\*API calls\*\*: Enables the retrieval or sharing of Smartsheet data. \*\*Cons:\*\* - \*\*Seat minimum\*\*: Plan requires at least three members. - \*\*Learning curve\*\*: Utilizing all features effectively may require significant time investment. - \*\*No AI tools\*\*: No access to artificial intelligence to help generate formulas, analyze data, and more. \*\*Enterprise plan\*\* The Enterprise plan, which requires custom pricing, is designed for organizations that need to build complex solutions and implement company-wide security and controls. It includes all Business plan features plus AI tools, SAML-based SSO, unlimited attachment storage, and directory integrations. \*\*Pros:\*\* - \*\*Comprehensive solution\*\*: Provides end-to-end tools for managing complex projects. - \*\*Security features\*\*: Includes SAML-based SSO and directory integrations for enhanced security and management. - \*\*Unlimited storage\*\*: Unlimited attachment storage supports extensive project documentation. \*\*Cons:\*\* - \*\*Opaque pricing\*\*: Plan requires a custom quote, making it difficult to compare with other plans without contacting the provider. - \*\*Seat minimum\*\*: Must have at least 10 members for this plan. - \*\*Premium features cost extra\*\*: Most premium features (resource management, control center, data connectors) are available only as add-ons. \*\*Advanced Work Management plan\*\* The Advanced Work Management plan, which is also custom-quoted, is for enterprises with large-scale work portfolios and the need to sync data across various systems. It includes all Enterprise plan features, as well as critical business system connectors, data movement automation, and premium support. \*\*Pros:\*\* - \*\*Data sync\*\*: Connect data across critical business platforms, including Jira, Salesforce, and ServiceNow. - \*\*Calendar app\*\*: Build shareable, customizable calendars. - \*\*Premium support\*\*: Access 24/7 live chat, 1:1 coaching, and two-hour issue response. \*\*Cons:\*\* - \*\*Premium pricing\*\*: Custom pricing and comprehensive features mean this plan is likely more expensive than the others and may not be suitable for all budgets. - \*\*Steep learning curve\*\*: Maximizing the value of advanced features requires time and effort to master. - \*\*Still requires add-ons\*\*: Even in this most comprehensive plan, some features (large data set collaboration, technical account management) are available only as add-ons. \*\*Conclusion\*\* After analyzing Smartsheet's pricing structure, it is evident that the company offers a range of options tailored to businesses of various sizes and needs. For individuals and small teams: The Pro plan, at $9 per user per month billed annually or $12 per user per month billed monthly, offers a cost-effective entry point with essential project management tools. However, as a business grows, the limitations of this plan may become apparent. The Business plan, at $19 per user per month billed annually or $24 per user per month billed monthly, provides a more robust feature set, including advanced tracking and collaboration tools, making it a better choice for businesses looking to streamline their workflows. For larger organizations and enterprises: The Enterprise plan offers a comprehensive suite of features, including advanced security integrations and unlimited storage. This plan is ideal for businesses with higher project volumes and more complex needs. For even more advanced features, especially related to data sync, and priority support, the Advanced Work Management plan is available. Both plans require a custom quote. Ultimately, the choice of plan depends on a business's size, growth trajectory, and feature requirements. By carefully considering these factors and aligning them with Smartsheet's pricing options, businesses can select a plan that optimizes their operations and positions them for success. Smartsheet's flexible pricing and extensive feature set make it a compelling choice for companies looking to modernize their workflows.

### Compare Pricing

Compare pricing across our most frequently recommended Project Management products.

Software options

Starting price\*

User rating

[Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

$10.00 per month

4.37[(3016 reviews)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

**48**

recommendations

[kintone](https://www.softwareadvice.com/project-management/kintone-profile/)

$24.00 per month

4.66[(153 reviews)](https://www.softwareadvice.com/project-management/kintone-profile/reviews/)

**29**

recommendations

[Project Insight](https://www.softwareadvice.com/project-management/project-insight-profile/)

$9.00 per month

4.49[(93 reviews)](https://www.softwareadvice.com/project-management/project-insight-profile/reviews/)

**29**

recommendations

[Planview ProjectAdvantage](https://www.softwareadvice.com/product/390454-Planview-ProjectAdvantage/)

$760.00 per year

4.40[(65 reviews)](https://www.softwareadvice.com/product/390454-Planview-ProjectAdvantage/reviews/)

**19**

recommendations

[Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/)

$35.00 per month

4.42[(329 reviews)](https://www.softwareadvice.com/crm/quick-base-profile/reviews/)

**18**

recommendations

\*Defined as the price above any available free plan

## Smartsheet Features

Drawn from insights across 3518 verified reviews, we've outlined Smartsheet's best and worst rated features and how they stack up against the average rating.

Smartsheet's score

Category average

Smartsheet's Best Rated Features

Single Sign On

4.90

4.34 category average

SSL Security

4.88

4.01 category average

Project Scheduling

4.88

4.38 category average

Smartsheet's Worst Rated Features

Equipment Tracking

3.17

3.52 category average

EMR/EHR

3.29

2.81 category average

Product Roadmapping

3.50

4.17 category average

-   Popular features found in Project Management
    
    Billing & Invoicing
    
    Budget Management
    
    Document Management
    
    File Sharing
    
    Gantt/Timeline View
    
    Issue Management
    
    Kanban Board
    
    Milestone Tracking
    
    Multiple Projects
    
    Prioritization
    
    Resource Management
    
    Time & Expense Tracking
    
-   More features of Smartsheet
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Activity Planning
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Agile Methodologies
    
    Alerts/Notifications
    
    Analytics
    
    API
    
    Approval Process Control
    
    Approval Workflow
    
    Asset Tracking
    
    Assignment Management
    
    Audit Trail
    
    Availability Management
    
    Backlog Management
    
    Bar Chart
    
    Bid Management
    
    Brainstorming
    
    Brand Management
    
    Budgeting/Forecasting
    
    Budget Tracking
    
    Bug Tracking
    
    Business Process Automation
    
    Calendar Management
    
    Calibration Management
    
    Campaign Analytics
    
    Campaign Management
    
    Campaign Planning
    
    Capacity Management
    
    Change Management
    
    Change Order Management
    
    Channel Management
    
    Charting
    
    Client Management
    
    Client Portal
    
    Clinical Study Management
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commenting/Notes
    
    Commercial
    
    Communication Management
    
    Compliance Tracking
    
    Conditional Logic
    
    Contact Database
    
    Content Management
    
    Contract/License Management
    
    Contractor Management
    
    Cost Estimating
    
    Cost-to-Completion Tracking
    
    CRM
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Dashboard Creation
    
    Data Connectors
    
    Data Import/Export
    
    Data Synchronization
    
    Data Tabulation
    
    Data Visualization
    
    Deadline Management
    
    Dependency Tracking
    
    Digital Asset Management
    
    Discussions/Forums
    
    Display Ad Management
    
    Document Review
    
    Document Storage
    
    Drag & Drop
    
    Due Date Tracking
    
    Electronic Data Capture
    
    Email Management
    
    Email Reminders
    
    Employee Management
    
    EMR/EHR
    
    Equipment Tracking
    
    Event Calendar
    
    Event Management
    
    Expense Management
    
    Expense Tracking
    
    Feedback Management
    
    File Management
    
    File Transfer
    
    Financial Management
    
    Financial Reporting
    
    For AEC Industry
    
    For IT Project Management
    
    Forms Automation
    
    Forms Creation & Design
    
    Forms Management
    
    For Residential
    
    Functions/Calculations
    
    Goal Setting/Tracking
    
    HIPAA Compliant
    
    HR Management
    
    Idea Collection
    
    Idea Management
    
    Ideation
    
    Incident Reporting
    
    Inventory Management
    
    Issue Tracking
    
    Job Scheduling
    
    Key & Lock Management
    
    KPI Monitoring
    
    Marketing Calendar
    
    Marketing Reports
    
    Markup Tools
    
    Media Planning
    
    @mentions
    
    Mobile Access
    
    Mobile App
    
    Mobile Dashboards
    
    Monitoring
    
    Multi-board
    
    Multi-Campaign
    
    Negative Feedback Management
    
    Patient Management
    
    Payroll Management
    
    Percent-Complete Tracking
    
    Permit Management
    
    Portfolio Management
    
    Preventive Maintenance
    
    Private Dashboards
    
    Process Change Tracking
    
    Process Modeling & Designing
    
    Product Lifecycle Management
    
    Product Roadmapping
    
    Progress Tracking
    
    Projections
    
    Project Management
    
    Project Planning
    
    Project Planning/Scheduling
    
    Project Scheduling
    
    Project Templates
    
    Project Time Tracking
    
    Project Tracking
    
    Project Workflow
    
    Public Dashboards
    
    Quotes/Estimates
    
    Real-Time Chat
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Tasks
    
    Reminders
    
    Remote Access/Control
    
    Reporting/Analytics
    
    Reporting/Project Tracking
    
    Reporting & Statistics
    
    Request Management
    
    Requirements Management
    
    Rescheduling
    
    Resource Scheduling
    
    Retrospectives Management
    
    RFI & Submittals
    
    Risk Management
    
    Roadmapping
    
    ROI Tracking
    
    Role-Based Permissions
    
    Rules-Based Workflow
    
    Sales Reports
    
    Scheduled/Automated Reports
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Service History
    
    Single Page View
    
    Single Sign On
    
    Skills Tracking
    
    Spend Management
    
    Spreadsheet View
    
    Sprint Planning
    
    SSL Security
    
    Staff Calendar
    
    Status Tracking
    
    Strategic Planning
    
    Subcontractor Management
    
    Subcontractor Monitoring
    
    Sub-Task Management
    
    Supports Scrum
    
    Surveys & Feedback
    
    Tagging
    
    Task Board View
    
    Task Editing
    
    Task Management
    

## Smartsheet Integrations

Based on 3518 verified reviews, we've identified products most frequently integrated withSmartsheet.

Microsoft Teams

Integration rated 4.4 from 25 reviews

Google Drive

Integration rated 4.7 from 24 reviews

Jira

Integration rated 4.4 from 20 reviews

Zapier

Integration rated 4.5 from 19 reviews

Microsoft 365

Integration rated 4.5 from 19 reviews

Google Workspace

Integration rated 4.9 from 15 reviews

See all 123 integrations

## Smartsheet Key Sentiments

We analyzed 3518 verified reviews for Smartsheet to find out what actual users really think.

Most Positive Sentiments

Team collaboration

84% Positive

13% Neutral

3% Negative

Reviewers value Smartsheet for its robust team collaboration features, including real-time collaboration and effective communication tools. They find it easy to work together on the same documents simultaneously, which promotes seamless teamwork. Users also appreciate the ability to collaborate with external parties, enhancing overall project coordination and information sharing.

Project management

73% Positive

21% Neutral

6% Negative

Smartsheet is highly effective for project management, according to users, because of its customizable templates and workflow automation. They appreciate the software's integration capabilities, which streamline project operations and enhance team collaboration. Additionally, users highlight the platform's versatility in handling various project sizes and complexities, making it a valuable tool for diverse organizational needs.

Project tracking

65% Positive

31% Neutral

4% Negative

Users benefit from Smartsheet's project tracking capabilities, which include task management, reporting tools, and resource allocation. They find it helpful for monitoring project status, assigning tasks, and tracking deadlines. The platform's analytics and reporting features enable users to evaluate project performance and make informed decisions efficiently.

Least Positive Sentiments

User experience

39% Positive

34% Neutral

27% Negative

Smartsheet's interface is user-friendly and accessible, according to users, even for those without technical backgrounds. They appreciate the mobile accessibility, which allows them to work on the go. However, new users often struggle with the software's complexity and find the high cost and limited user permissions to be challenging.

Sheet management

35% Positive

43% Neutral

22% Negative

Users appreciate Smartsheet's customizable sheets and document-sharing capabilities, which enhance their ability to create professional-looking documents. However, they find the lack of tabs within a sheet and limited functionality compared to Excel to be significant drawbacks. Additionally, issues with real-time updates and limited collaboration features hinder the overall user experience.

Updates

41% Positive

42% Neutral

17% Negative

Smartsheet's real-time updates and progress tracking help keep all stakeholders informed. Users value the regular updates and feature rollouts that enhance the platform's functionality. However, some experience issues with real-time updates not always being synchronized and find the interface confusing, which can complicate the update process.

## Smartsheet User Reviews

Overall Rating

4.5

Ratings Breakdown

5

59%

4

33%

3

6%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.3

Functionality

4.3

Basel E.

Verified reviewer

Packaging and Containers

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed May 2026

Strong Project Tracking and Collaboration Tool With Good Automation Potential

5

Overall, my experience with Smartsheet has been positive. It is a reliable platform for project collaboration, task tracking, approvals, and process management. It works well when teams need a shared source of truth instead of relying on emails, spreadsheets, and scattered updates. The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules. For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system. I like that it feels familiar because of the spreadsheet-style layout, but it adds workflow automation, approvals, attachments, comments, dashboards, and reporting on top of that. It is especially useful when multiple departments need visibility into the same project or process.

Cons:

The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools. Some advanced automations and reporting features take time to configure properly. It can also become messy if sheets, permissions, and workspaces are not structured carefully from the beginning.

Read More

CC

Caleb C.

Verified reviewer

Construction

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2026

Versatile and Effective for Company-Wide Workflow Management

4

Overall, my experience with Smartsheet has been very positive. It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow.

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

The biggest strength of Smartsheet is its versatility. We use it across the company for a wide range of functions, from receipt tracking and estimating pipelines to project management and scheduling, which makes it a valuable all-around platform.

Cons:

The main limitation with Smartsheet is its formula structure and overall flexibility for more advanced data analysis. While it performs well for organized, process-driven tracking, it can be restrictive when more dynamic calculations and multidirectional data relationships are needed.

Reasons for choosing Smartsheet

We chose Smartsheet because it provided the most practical combination of versatility, ease of use, and functionality for our needs. It worked well across multiple areas of the business, from tracking and estimating to project management and scheduling, and it was easier to implement into our existing workflows than the alternatives we reviewed.

Read More

OF

Osman F.

Verified reviewer

E-Learning

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed March 2026

Smartsheet becoming smarter!

5

Previously 4

Very convenient tool that allows you to work on your data and also to present information to your partners.

Ratings Breakdown

5

Ease of use

4

Functionality

Previously 3

Pros:

How easy it is to integrate and how our partners have been using it have liked as a solution instead of using the conventional tools

Cons:

Before it had its limitation but now it offers many different features that you don't find in Excel or google sheets

Read More

NR

Nikole R.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2026

Flexible but Complex Project Management Tool

5

Overall, Smartsheet has been a powerful tool for project and workflow management. It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards. However, it does take time to learn and set up properly, especially for more advanced automation and customization.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about Smartsheet is its flexibility and customization. It works like a spreadsheet but can be built into powerful workflows, dashboards, and reporting tools. It’s great for automating processes, tracking projects, and keeping teams aligned in one platform.

Cons:

The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards. It also has a steep learning curve and some features are locked behind higher pricing tiers.

Reasons for choosing Smartsheet

We chose Smartsheet because it offered the best balance of flexibility and structure. It feels familiar like a spreadsheet but is powerful enough for complex project tracking, reporting, and automation. It also scaled better for managing multiple teams and workflows compared to the other options.

Read More

BL

Brooks L.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2026

Smartsheet is the best sheet!!

5

Smartsheet has been very helpful since I’ve started my new occupation. It helps to plan, track and automate projects in real time.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Smartsheet keeps my life organized. It is value for money and the ease of use is incredible. Customer support is always just a chat away and bugs and issues are not a thing with Smartsheet. The navigation is so simple and self explanatory and the task management is one of the best to use! I love the project collaboration for work.

Cons:

I don’t have any complaints about Smartsheet and I’ve utilized it for 2 years. It’s by far the best option for me.

Reasons for switching to Smartsheet

Smartsheets had better options for a cheaper price!

Read More

AW

Amber W.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Review source

Reviewed June 2026

Best Data Organization Tool

5

My overall experience was very positive and I would recommend this to any of my colleagues or clients to use.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I liked being able to manage my team and all of the sites that we had to overview for our rebrand of healthcare admin sites.

Cons:

I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress.

Reasons for choosing Smartsheet

It was a great tool I could collaborate with my team and outside employees who worked on the project as well.

Read More

VR

Verified

Reviewer

Accounting

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed May 2026

SMARTSHEET REVIEW

4

good overall experience, easy to use, helpful for collaboration, and efficient for managing projects

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

web based platform, accessible anywhere, easy collaboration and real-time updates across teams, EASY TO CONVERT TO EXCEL

Cons:

not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities

Reasons for switching to Smartsheet

USE BOTH, JUST EASY TO ACCESS SINCE IT IS WEB BASED

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VR

Verified

Reviewer

Civic & Social Organization

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2026

Organized, Efficient, and Easy to Navigate

5

Overall, the experience has been very positive. The platform is user-friendly, easy to navigate, and helps keep projects, tasks, and communication organized in one place. The spreadsheet-style layout makes it familiar and simple to use, while features like Kanban boards, Gantt charts, automated updates, and alerts help improve workflow efficiency and reduce manual work. However, some advanced tools and features are only available through more expensive plans or paid add-ons, which can be limiting for smaller teams or organizations.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on track. Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save time.

Cons:

A lot of important features, like Resource Management, are only available through higher-priced enterprise plans or extra paid add-ons.

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VR

Verified

Reviewer

Oil & Energy

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed May 2026

Smartsheet Review

5

Amazing! I use this biannualy to complete our SOC audits. These come with multiple tasks and we share it with our auditors to all stay on the same page.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The accessibility and easy-to-understand functionality. We use Smartsheet for our annual SOC audits.

Cons:

The number of times it would log me out. There is nothing else I discovered I disliked about Smartsheet.

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VR

Verified

Reviewer

Accounting

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed May 2026

Smartsheet Review

2

Great for sharing with other companies or clients but as previously stated much easier to navigate once you export into your own spreadhseet

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

I like the ability to share data from clients. It can be exported into spreadsheets to share internally within your own company.

Cons:

Once the smart sheet is opened, it can be difficult to navigate withing smart sheet. Much easier to export into your own spreadhseet.

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Showing 1 - 10 of 3518 Reviews

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## Smartsheet FAQs

-   What is Smartsheet used for?
    
    Smartsheet organizes documents, tracks tasks, assigns work, and organizes project timelines. It uses boards, timelines, charts, and calendar views to log activity, measure daily progress, and ensure teams are working in sync. Smartsheet also allows for quick visual snapshots of project progress, making it easy to share transparently with other stakeholders.
    
-   Is Smartsheet hard to learn?
    
    Verified reviewers give Smartsheet a 4.3-star rating for ease of use, mentioning its visual, clean interface. Users enjoy the easy navigation, and many claim there is no steep learning curve. Also, Smartsheet hosts extensive help and learning resources like articles, tutorials, videos, and webinars, as well as Smartsheet events, webinars, Q&A sessions, and user groups.
    
-   How much is Smartsheet per month?
    
    Smartsheet plans begin at $12 per member per month (billed monthly; $9 billed annually). There is a mid-tier plan that costs $24 per member per month (billed monthly; $19 billed annually) and custom-quoted plans. Smartsheet also offers a free trial so users can test its features.
    
-   Why is Smartsheet so popular?
    
    Smartsheet is popular due to its ease of use, affordable pricing, and robust but simple functionality. Verified user reviews left on our site give the software a 4.5 out 5 overall rating and a 4.4 out of 5 value-for-money rating. Users frequently mention its cloud-based nature and mobile app, which makes it easy to collaborate on the go.
    
-   Is Smartsheet free with Office 365?
    
    No, Smartsheet is not free with Office 365. Office 365 users can take advantage of Smartsheet’s free trial offer, but they will eventually need to find another project management tool or continue with a paid Smartsheet subscription despite any existing Office 365 licenses.
    

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