# Content Analyst > Laura Burgess is a content analyst at Software Advice with more than a decade of journalism experience and particular knowledge of human resources-related topics. Laura’s research and analysis is informed by more than 350,000 authentic user reviews on Capterra and over 60,000 interactions between Software Advice software advisors and software buyers. Laura also regularly analyzes market sentiment by conducting surveys of business leaders in the HR, sales, and construction tech spaces so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services. She has written for various industries on technology trends. Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. She has also appeared in various news segments on Ticker News, Channel 9 News, and SBS Mandarin, quoting her research. When Laura isn't helping small and midsize businesses with insight on tech trends, she enjoys traveling and seeing her favorite music artists live. Source: https://www.softwareadvice.com/resources/author/laura-burgess --- 1 million+ businesses helped. Get advice Get Free Advice Laura Burgess is a content analyst at Software Advice with more than a decade of journalism experience and particular knowledge of human resources-related topics. Laura’s research and analysis is informed by more than 350,000 authentic user reviews on Capterra and over 60,000 interactions between Software Advice software advisors and software buyers. Laura also regularly analyzes market sentiment by conducting surveys of business leaders in the HR, sales, and construction tech spaces so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services. She has written for various industries on technology trends. Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. She has also appeared in various news segments on Ticker News, Channel 9 News, and SBS Mandarin, quoting her research. When Laura isn't helping small and midsize businesses with insight on tech trends, she enjoys traveling and seeing her favorite music artists live. * * * ### [EHR vs. EMR: What’s the Difference and Which Is Right for Your Practice?](https://www.softwareadvice.com/resources/ehr-vs-emr-whats-difference/) Jun 11, 2026 EHR vs. EMR: Learn the key differences between these systems, compare compatibilities, and find the best fit for your practice’s needs and goals. * * * ### [How to Set Maintenance Management Goals (With Examples That Drive Real Results)](https://www.softwareadvice.com/resources/how-to-set-maintenance-goals-for-real-results/) Mar 26, 2026 * * *