--- title: "ProcurePort Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ProcurePort. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ProcurePort is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/procureport-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auction Software](https://www.softwareadvice.com/auction/) / [ProcurePort](https://www.softwareadvice.com/scm/procureport-profile/) / ProcurePort Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/procureport-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/procureport-profile/alternatives/) # ProcurePort User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 12 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 9 reviews (75%) - 4 stars: 3 reviews (25%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## ProcurePort customer reviews Showing reviews 1-12 of 12 (page 1). ### Amazing tool easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. user friendly, 2. highly customized 3. unique reporting format 4. amazing tool that anyone can use 5. hazel free #### Cons No cons found yet great product. --- ### "ProcurePort: The Ultimate Software for Streamlining Procurement Processes - A Comprehensive Review. - Overall rating: 5/5 - Reviewer: Nitin B. - Industry: Management Consulting - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, ProcurePort is a fantastic e-Procurement software that I would highly recommend to any business looking to streamline its procurement process and achieve better outcomes for their auctions. Its range of auction types, ease of use, and powerful reporting capabilities make it an indispensable tool for procurement professionals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked its comprehensive range of auction types, which includes forward auctions, reverse auctions, Dutch auctions, and sealed bid auctions. This level of flexibility allowed us to tailor our auction strategy to our specific procurement needs, resulting in a more effective procurement process.We have been using ProcurePort for more than 5 years now. The platform is designed with user experience in mind, with a clean and intuitive interface that makes it easy to navigate and use. The auction setup process was straightforward, and the software allowed us to customize various settings to ensure the best possible outcome for our procurement projects. #### Cons ProcurePort is highly effective in its current form, new feature requests are well taken and implemented. --- ### Feedback on the tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I did not rate 5 stars on the "Ease of Use" and "Features and Functionality" because I have used other tools in the past (Emptoris and Ariba), and compared to other tools, some of the features are missing. For example, it would be nice to have a "base cost" in addition to the "Start price". Overall Ease of use is just okay. It would be nice to have a menu bar on the left side of the screen to quickly visit the section you need, etc. In terms of support from rep, I gave it a 5 stars since he was always available when we needed his help and provided excellent support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ability to show RANK Only which is a good feature. #### Cons Doesn't tell me the # of bids that were placed by supplier. Also, it doesn't alert me that a new bid is placed. The message button is all the way at the top so I have to scroll up to use this feature and miss the auction activity. It would be nice to have all of this in one screen. #### Vendor response Hello Judy, Thank you for the review and the candid feedback on the solution functionality. At ProcurePort, we constantly seek customer feedback to further improve our product usability. Our team is in the process of releasing a new update in April which should resolve some of the features requested by you. Regarding providing a bid alert, the system has an audible alarm as well as a change in color of the newly placed bid so that it is easily recognizable. Our support desk should be able to assist you with demonstrating this feature. Thank you again for the time you took to review our product and we look forward to your continued support. Replied April 2017 --- ### Magnificient technology & support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. 1) Nice tool for long term use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) Ease of use for users & participants 2) Tool is highly customisable 3) Accessible on cell phone 4) Compliant #### Cons -NIL- --- ### Short feedback - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered Customer support on a very high level with very quick response. Very positive feedback from platform users. Functionality is good, however not friendly user in the beginning. Will recommend to improve induction part to show meaning of each change of settings in samples. Overall have positive view and keep her steady! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality and customer support level #### Cons Not user friendly in the first steps of usage --- ### ProcurePort RFQ/Auction Modules - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Shipbuilding - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer focused small company. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Scalable, seems flexible. Excel upload is awesome. Seems to be easy to train and support. Tons of cloud storage. #### Cons Contract is not part of package, will have to complete off line and up load to storage. The part about being self supported is a little scary. --- ### Procureport has delivered - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Aviation & Aerospace - Company size: 501-1000 employees - Product usage: 1-3 years · monthly - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered The Procureport program has met all my needs and demands. Additionally, my suppliers (and potential suppliers), who have participated in live on-line bids, have all applauded the ease and simplicity of the program. Many stating that it is not as cumbersome as Ariba's version. Given the ease of use, the cost, and most importantly the help from Procureport customer service and technicians (if needed), my company made the right choice with this program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use, Results, Customer Service #### Cons After bid reports are limited when using the Basic edition --- ### Super easy to understand and use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered Implemented this for our inhouse RFPs and Auctions. Our portal was up within 24 hours. ProcurePort support team contacted us and provided comprehensive training on how to use the software. It was extremely easy to navigate. We ran a rather complex RFP followed by a live Reverse auction. The setup was easy and the ProcurePort Support team guided us through the various steps, since it was our first event. The vendors needed very mininmal training so was a smooth experience. Highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### ProcurePort is absolutely superior to the Ariba platform for ease of setup and use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: less than 1 year · monthly - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Runs fast, and is easy to setup and publish auctions. Customer support is excellent. Really like the ease of adding participants to events. Adding new suppliers is also very easy. #### Cons Now that I have learned how to use it correctly, there really isn't much to dislike about it. The software is so intuitive that I rushed in and published events, before really understanding the best way to utilize all the features. After our rep's help, I can now setup and run better auctions. --- ### ProcurePort for Reverse Auctions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Product usage: 1-3 years · monthly - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered I have been using ProcurePort to conduct reverse auctions. I found the software easy to use compared to other reverse auction platforms that I have used. All of the configuration options that I wanted were included in the standard platform. In addition, customer support was extremely responsive and easy to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. --- ### Excellent tool with Customer Centric approach - Overall rating: 4/5 - Reviewer: Verified Reviewer - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered Procure Port has been as E-Auction partner with EXL at global level from last 2+ years. We are happy with tool and support system offered by Procure Port and that too with cost effective model. Procure Port has helped us to saved multi Million $..... keep the good work.... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Great support and custom-made programe - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 10000+ employees - Product usage: less than 1 year · monthly - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used e-auction program that the ProcurePort made for us. It was easy and efficient for our needs. What I liked the most was their strong support on training vendors and bespoke service they provided. I highly recommend the ProcurePort to someone who is considering any bespoke online auction programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bespoke service, they were very supportive. #### Cons Maybe price? They charge each time for using the program. But they are open to negotiate. ---