CallHub
About CallHub
CallHub Pricing
CallHub does not charge a subscription fee. You only pay for the calls and text messages you make. Inbound and outbound voice and SMS campaigns vary in price. CallHub is available in 200+ countries. See complete pricing: https://callhub.io/pricing/ Voice Rates (United States) Outbound calls: USD 0.014 Inbound calls: USD 0.012 SMS Rates (United States) Per-message sent: USD 0.016 Per-message received: USD 0.012 Buy local numbers at USD 2 per month. Rates are for billing increment of 30 seconds.
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for CallHub
1 - 5 of 98 Reviews
Angela
Political Organization, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
My favourite calling software
Great, will always use CallHub for campaigns. Love the API and ability to integrate with tools.
PROSCost, easy user experience for volunteers, great options with calling and texting
CONSThe contact lists should be easier to batch update inside the app
Jordan
Verified reviewer
Political Organization, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Indispensable campaign tool
Overall, I have continued to use CallHub for several years and have appreciated the improvements I have seen over this time. I find the SMS Broadcast feature is an invaluable way to mobilize volunteers during a campaign, as it allows me to reach dozens of people at once in a way that gets far higher response than email, and allows me to carry on two-way communication with them. I have also used CallHub to run phone campaigns during elections for voter outreach and Get Out the Vote (GOTV) efforts, and between elections to invite people to events. I have also used the Voice Broadcast feature in various ways, from inviting people to events to, in one case, contacting almost every household in a small province to generate leads for people wanting more information about a plebiscite that was taking place.
PROSAs someone who has managed and worked on a lot of campaigns and use NationBuilder as my primary database/website solution (which CallHub integrates beautifully with), CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.
CONSWhile CallHub works without a hitch at least 99% of the time, occasionally I or my call agents still run into unexplainable bugs that can temporarily bring campaigns to a halt. That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.
Richard
Management Consulting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2016
Great but needs work
I find the service great but there are times when the call quality is just not what it should be. We've investigated our line spread but that's not the main cause It's young and will only improve
PROSThe capability to have a truly mobile business with agents working from and environment they prefer.
CONSCall quality is not always what you want sometimes experiencing delays in the other person hearing you and worst, so bad that the other person just hangs up
Vendor Response
Hi Richard, thank you for your feedback. If you had let us know the issues with quality earlier we could've moved to you different routes. Unfortunately due to the limited customers from your country, we couldn't anticipate it. We will change your routes and this issue of quality you face should be resolved.
Replied July 2016
KIMBERLY
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
CUSTOMER SERVICE UTILTIES
Our experience has been very pleasant and professional. The representative was very helpful to locate the call log and determine what was wrong with the import file.
PROSThis program covers all the features for our basic needs when it comes to customer's needs in the utility department.
CONSVery seldom, we will experiences an anomaly when 120 calls couldn't launch. Also, a few occasion this was user error which customer service has gone over and beyond to satisfier the needs of our service.
Reason for choosing CallHub
I do not have this information. IT and my utility managers are the ones who acquire this program.
William
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Very Solid Auto Dialer/Great Customer Service
9 out of 10 PLEASE APPLY MY 10 DOLLARS TO MY ACCOUNT.
PROSease of use and set up. I've had a very positive experience with your support staff. There are great. They are friendly and quick to respond with great follow up. Cant ask for any better in that department.
CONSdialer picks up a lot of answering machines even when you tell it to hang up. I spoke with support and its normal. Also it seems expensive, it cost me 25 dollars to call 500 numbers. I think I'm going to have to look for a flat rate monthly dialer service.
Reason for choosing CallHub
pay as you go, but turns out it going to be much more.