# Dialfire Software Reviews, Demo & Pricing - 2026 > Review of Dialfire Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/telemarketing/dialfire-profile --- [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / Dialfire Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/telemarketing/dialfire-profile/alternatives/) # Dialfire 2026: Benefits, Features & Pricing Wondering if Dialfire is right for your organization? Our Lead Generation Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Dialfire 4.8 [(26)](https://www.softwareadvice.com/telemarketing/dialfire-profile/#reviews) Pricing Pricing available upon request ### About Dialfire Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics capabilities, which enables users to handle all phone campaigns via a centralized platform. Key features of Dialfire include outbound and inbound call handling, monitoring, recording, security and multiple tenant management. It provides customization tools, which allow users to design campaigns with unlimited numbers of data fields, custom agent screen, caller ID and do-not-call lists, ensuring agreement with brand requirements. Additionally, businesses can manage each campaign separately or automate the generation of multi-step campaigns through defined workflows. Dialfire lets enterprises import and export data in spreadsheet formats and integrates the platform with business systems or Webhooks through an application programming interface. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs and other online measures. Wondering if Dialfire is right for your organization? Our Lead Generation Software selection experts can help you in 15 minutes or less. ## Dialfire User Interface ## Popular Dialfire Alternatives Main Product Dialfire 4.8 [(26)](https://www.softwareadvice.com/telemarketing/dialfire-profile/#reviews) Ratings Breakdown - 4.54Ease of use - 4.80Value for money - 4.92Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.48Value for money - 4.51Customer support - 4.51Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Dialfire Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Custom Pricing available upon request Plan includes: - Unlimited number of agents - Predefined campaigns - Conversation script - Preview dialing - Contact database - Contact prioritization - BYO caller ID - Do-not-call list - Predefined reports - Various dashboards Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dialfire Features - Popular features found in Lead Generation Campaign Management CRM Data Import/Export Landing Pages/Web Forms Lead Nurturing Lead Qualification Lead Segmentation Lead Verification/Validation Pipeline Management Reporting & Statistics - More features of Dialfire Activity Dashboard Activity Tracking Agent Interface AI/Machine Learning Alerts/Escalation Alerts/Notifications Answering Machine Detection API Archiving & Retention Auto-Dialer Automated Routing Automated Scheduling Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Business Process Automation Callback Scheduling Call Center Management Call Disposition Caller ID Call List Management Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scheduling Call Scripting Call Tagging Call Tracking Call Transcription Call Transfer Call Whispering Campaign Specific Caller ID Chatbot Chat/Messaging Compliance Management Computer Telephony Integration Contact Database Contact Management Conversion Tracking Customer Database Customer History Customizable Fields Customizable Reports Customizable Templates Dashboard Data Security Email Management Email Templates FCC Compliance For Sales Teams/Organizations FTC Compliance Inbound Call Center Integrations Management Interaction Tracking IVR Lead Capture Lead Distribution Lead Management List Management Live Chat Manual Dialer Monitoring Multi-Campaign Multi-Channel Communication On-Demand Recording Outbound Call Center Performance Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Prospecting Tools Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Recording Reporting/Analytics SMS Messaging Surveys & Feedback Text to Speech Third-Party Integrations User Management Voice Mail Voice Recognition VoIP VoIP Connection Workflow Management ## Dialfire Integrations Freshsales Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Firmao CRM Integration rated undefined from -1 review See all 8 integrations ## Dialfire User Reviews Overall Rating 4.8 Ratings Breakdown 5 77% 4 23% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.8 Customer support 4.9 Functionality 4.5 Have you used Dialfire and would like to share your experience with others? Jacob H. Verified reviewer Consumer Services 2-10 employees Used daily for less than 2 years Review source Reviewed January 2019 Powerful and support is very helpful to setup. 5 Creating and launching call center to rollup up on our leads and sales is an intimidating task. Dial Fire has all the necessary elements so we can run a high volume contact center for a fraction of the costs and setup headaches. The support and follow up to help set up the system has been super helpful. Thanks for making a great product and providing everything I need to set it up. The impact in our business has already become apparent. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Features, ease, and support... it does everything we would need and more. Cons: There is a learning curve... but it is a powerful software to learn. Read More ZB Zeynel B. Verified reviewer Media Production 11-50 employees Used daily for less than 12 months Review source Reviewed December 2022 Outstanding Efficiency with Dialfire 5 Overall, our experience with Dialfire has been positive. We appreciate the ease of use and the ability to quickly manage customer outreach campaigns. Ratings Breakdown 3 Ease of use 4 Functionality Pros: Dialfire has been an invaluable asset to our customer service team. It has allowed us to easily manage large customer outreach campaigns, with its intuitive and user-friendly platform. It also provides a great way to track customer interactions, so that our team can quickly identify and address any customer issues. Cons: One downside to Dialfire is that it can be difficult to adjust existing campaigns, as it requires a lot of manual work. Additionally, the customer service team has found that the automation features can be a bit finicky. Reasons for switching to Dialfire Dialfire stands out from its competitors with its robust automation features and its intuitive platform. Additionally, the customer service team has found that Dialfire is significantly faster than its alternatives when it comes to customer outreach management. Read More MG Marc G. Verified reviewer Insurance 51-200 employees Used daily for less than 2 years Reviewed November 2025 Sr Sales Operations Manager 4 Overall, I consider myself fairly expert in Dialfire, so after 3+ years of using it, I am comfortable in the tool but discovering more every day. It's a good tool, we've tried others, but flexibility for our needs is often the killer feature. I really wish certain things were updated (UI, the way contacts are stored/updated, documentation) because then I could recommend it wholeheartedly. If you choose it, you will have a lot of work to go, but it'll be pretty worthwhile in the end. Ratings Breakdown 2 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Dialfire is incredibly flexible. When I think "wow I'd like to try this new development" then 99% of the time Dialfire has a method to deploy this change. As a sales operations manager, this is essential to be able to supply our agents with the required features for them to work as needed. Their support team is A+. I've never had a poor experience with them: they know their tool inside out and you can get very experienced answers very quickly. Cons: Dialfire has so many hidden features that I really wish were documented! There are support pages and they can get you fairly far, but SO many really fantastic features just do not have documentation. I've been working with the tool for years and I am still discovering things that can be transformative for our work, yet aren't readily described, so we don't try them, however the support team is superb at helping for bespoke solutions. Really complex implementations are hard if you do not know how to code. This is the cost of such flexibility, so you will likely struggle if you're afraid of coding, if you have a high-complexity use case. That being said, the cost for us is worth it, but coupled with the documentation being outdated/not existing, this does make for a lot of trial-and-error approaches to certain topics, such as complex IVRs or connections to other systems, which are essential for most larger sales teams. The way that contacts are utilised in the backend is also quite hard to deal with (cannot make simultaneous updates to a contact which an agent is currently in a call, as the agent will be locked out of updates, for example). This feels like very dated technology that is a pain to work around. It also feels very dated in the app itself for the interface. Additionally, the lack of localisation for agents in the app too makes it hard to scale to multiple countries speaking different languages. This is something we'll have to tackle soon, and hopefully we can find a solution, but it won't be out of the box. Read More CM Cliff Ian M. Verified reviewer Outsourcing/ Offshoring 51-200 employees Used daily for less than 6 months Review source Reviewed August 2022 Remotodojo on Dialfire 4 It is really convenient as you can just upload your leads in dialfire. You can use excel, csv, and etc. Plus the flexibility it gives when editing the columns and you can just directly call after uploading. Basically a plug and play system, very easy to use, and no extensive setup needed. I also really love their payment scheme where you only pay what functionality you use which saves us a lot of money. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: There are tons to like with Dialfire. First is they have an option where you only pay what functionality you use. In today's time, most of dialers have this premium payment scheme when you only use certain functionalities and I certainly believe that it's a waste of money. Cons: There's no really con but I have noticed that sometimes their dialing lags up, maybe it's also because of our internet connection. Not really a deal breaker. Reasons for choosing Dialfire It's simplicity. No more and no less. Reasons for switching to Dialfire Hubspot is great but it is quite expensive. Read More LM Luca M. Verified reviewer Insurance 11-50 employees Used daily for less than 2 years Review source Reviewed February 2022 A stable, growing and functional with a great support! 4 Very satisfied. Even in stressful and fast situations, the support was always calm and professional. I would like to express a special log for the employee \[SENSITIVE CONTENT\] . \[SENSITIVE CONTENT\] thinks actively and enriches us with fresh ideas and implementation options. A real added value for Dialfire. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Dialfire can be used very flexibly and individually. It allows automation to connect your own processes. Cons: The administrator should be given more options here. The documentation should be developed a little further and made more understandable. Read More VR Verified Reviewer Used daily for less than 2 years Review source Reviewed November 2017 Dialfire is a great callcenter platform, that can be set up really quickly and easily. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It was really easy to set up. I did not have to install anything. Right after signing up I imported my contact list and it worked right away. Then I added my users and the caller id and I could start immediately. Dialfire build the contact formular based on the import. It was really straightforward. I decided to add some additional fields, which was a matter of a few clicks. Later on when I wanted to see the statistics I asked via the Dialfire chat and they helped me right away. I selected the fields I am interested in and Dialfire build the statistic right away. The support also told me about a wallboard, which I then created in 3 clicks. It is now displayed to my agents and especially the Team leaders like to see the progress. Cons: 0/1500 It is not ideal for inbound projects that are not campaign-based as it does not include an IVR. Read More FM Fabio M. Verified reviewer Management Consulting 11-50 employees Used daily for more than 2 years Review source Reviewed February 2022 This is the best dialer I have ever used 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about Dialfire is the flexibility and ease of implementing new campaign structures, so it's completely adaptable to needs and anyone can customize it exactly how they want. Cons: I currently have no points that I would like to emphasize negatively Reasons for choosing Dialfire Because its so easy to use Read More BB Benjamin B. Verified reviewer Outsourcing/ Offshoring 501-1000 employees Used daily for more than 2 years Review source Reviewed November 2017 A comprehensive solution at scalable costs 5 With Dialfire we were able to improve efficiency. With the solution even complex campaigns can be realized without much effort. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The solution is easy to implement and works well on our systems. The support is very easy to reach and always competent. Cons: The documentation and manuals are good and up-to-date, but could be a bit more extensive at one point or another. Read More Bojan G. Verified reviewer Outsourcing/ Offshoring 11-50 employees Used daily for less than 6 months Review source Reviewed August 2018 Great software for small campaigns, easy to set up and run 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We used Dialfire to run a few telemarketing campaigns. It was very easy to set up and have it running within less than an hour. Great customer support. Easy to top us as they accept CC's, some other CRM's don't, which make it difficult to start of a campaign quickly. They don't charge licence or admin fees, the only fees is the telecom/impulse per minute. Good statistics for a free software. Multiple dialing options. A lifesaver. Cons: Slightly more expensive impulse fees than other CRM's, however no licence fee. Read More VR Verified Reviewer Research 501-1000 employees Used daily for less than 12 months Review source Reviewed September 2018 Great Call Center Software 4 Good experience Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: 1) Easy to set up and use 2) Good support from the customer support team Cons: Must work on pricing structure to be more competitive in the market Read More Showing 1 - 10 of 26 Reviews Load More Reviews ## Dialfire Popular Comparisons [Ringover vs Dialfire](https://www.softwareadvice.com/telemarketing/dialfire-profile/vs/ringover/)[Convoso vs Dialfire](https://www.softwareadvice.com/telemarketing/dialfire-profile/vs/safesoft-contact/)[DialedIn CCaaS vs Dialfire](https://www.softwareadvice.com/call-center/chasedata-profile/vs/dialfire/)[Readymode vs Dialfire](https://www.softwareadvice.com/compare/171343-Readymode/vs/338143-dialfire/)[LiveAgent vs Dialfire](https://www.softwareadvice.com/telemarketing/dialfire-profile/vs/liveagent/)[Nextiva vs Dialfire](https://www.softwareadvice.com/compare/2683-Nextiva/vs/338143-dialfire/) [Compare All Alternatives](https://www.softwareadvice.com/telemarketing/dialfire-profile/alternatives/) ## Other Top Recommended Lead Generation Software [CASTANET](https://www.softwareadvice.com/marketing/castanet-profile/) **5.0** (4) Recently recommended **5** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **4** times [WP Business Growth Platform](https://www.softwareadvice.com/crm/warmprospect-crm-profile/) **5.0** (1) Recently recommended **4** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6234) Recently recommended **3** times Stuck Between Options? 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