--- title: "Eventbrite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Eventbrite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eventbrite is a good fit for you!" source_url: "https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) / Eventbrite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ticketing/eventbrite-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ticketing/eventbrite-profile/alternatives/) # Eventbrite User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 5,824 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 3,934 reviews (68%) - 4 stars: 1,591 reviews (27%) - 3 stars: 222 reviews (4%) - 2 stars: 35 reviews (1%) - 1 star: 42 reviews (1%) ### Most mentioned pros - The platform is very user-friendly, allowing you to quickly create event pages, customize details like ticket types and pricing, and publish everything in just a few steps. - From a functional standpoint, Eventbrite is the undisputed gold standard for plug-and-play ticketing, particularly for local meetups, workshops, mid-sized community gatherings, and promotional pop-ups. - Eventbrite allows you to tailor registration forms, collect the exact information you need from attendees, and easily track responses in real time. ### Most mentioned cons - The ticket fees can be quite high, especially for smaller events or independent workshops. When you add up the platform's service charge and payment processing fees, a significant chunk of the ticket revenue is lost, which makes it harder to keep prices affordable for attendees. - Some of the reporting and backend functions also took a little time to figure out, particularly when I wanted information beyond basic registration and attendance numbers. - It often feels difficult to reach a real person, and resolving refunds, cancellations, or ticket issues can take far more effort than it should. ## Eventbrite customer reviews Showing reviews 1-25 of 5,824 (page 1). ### ViP tickets were pointless.. save your $$$ - Overall rating: 1/5 - Reviewer: nathan b. - Industry: Retail - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered We purchased VIP passes because we thought it had exclusive benefits such as not waiting in lines, exclusive gifts and giveaways to the VIP members, and none of this was true. None of the places we visited honored the VIP pass. There were no specials, no giveaways. And no special gifts for VIP members, the tickets we purchased through eventbright were completely useless. We will attend the same events next year and not have to pay for tickets like everyone else. Save your money, do your research and avoid this unnecessary cost if possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing at all. The tickets I purchased were pointless and not necessary to attend any of the events that we went to. In hindsight , I would not have spent a dollar with Eventbright #### Cons Buying these tickets was pointless.There were hundreds of people at the same event that did not purchase tickets and got the same benefits that we did.We paid fifty dollars each for v I p passes , which had absolutely no advantage over the person that did not pay one dollar to get into these places --- ### Love Eventbrite! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Eventbrite. It keeps me updated with local news and is easy to use to purchase tickets to events I want to attend. I can save the tickets to my 'wallet' for ease of use at the event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I enjoy using Eventbrite for both work and personal event planning. It's easy to find events in my area which are of interest to me. I'm also on their email chain so I get updates on what's happening in my area. #### Cons Not all events are listed. I'm not sure if that is because Eventbrite isn't finding them or organizers aren't listing them there. --- ### Trusted name, complex platform - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Well known platform, so instantly comes with customer trust, lots of options and possibilities through the platform. #### Cons It has got more complex to add a simple event over the years, It takes a lot of steps to set up one event and can be very time consuming. --- ### Convenient Event Discovery and Easy Registration - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Eventbrite has been a convenient way to find events and purchase tickets. The registration process is straightforward, and I appreciate having everything accessible in one place. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked being able to browse events and register in one place. Having the event details and ticket confirmation together made planning easier. #### Cons The additional fees on some events can make the total higher than expected. I would prefer to see the full price upfront. --- ### Convenient event management, but the fees add up - Overall rating: 4/5 - Reviewer: Joshua D. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Eventbrite seems well suited to businesses hosting occasional seminars, customer workshops, or training events. It handles the essentials without requiring much technical setup. The convenience is its biggest selling point, although the fees make it less attractive for frequent paid events. A solid platform overall, but not necessarily the best value for every use case. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Straightforward event setup and registration management. Having ticketing, payment processing, attendee emails, and basic reporting in one place makes it particularly convenient for smaller business events and workshops. #### Cons Transaction fees are relatively high, especially for smaller paid events. Reporting and email customization could be more flexible, and customer support receives mixed reviews. --- ### Eventbrite – Finding Events Without the Headache! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Eventbrite has been positive. I find it useful for browsing events, comparing options, and booking tickets without much hassle. I like having my booking information and email confirmations available when I need them. The platform is easy to navigate, and it saves me time when looking for events that match my interests. Although customer support and fee transparency could be better, I think Eventbrite is a practical platform for event discovery and ticket management. Overall, it makes planning activities easier and helps keep my event bookings organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Eventbrite is how easy it is to discover events, check the details, and book tickets online. I find it convenient to have event information, ticket confirmations, and updates all in one place. The platform makes it simple to explore different activities and find something interesting without spending too much time searching multiple websites. I also like receiving email confirmations because they help me keep track of my bookings. #### Cons One thing I think could be improved is the customer support experience, especially when there are questions about refunds, cancellations, or ticket changes. Some event listings could also provide clearer information about additional fees before checkout. I would appreciate a more straightforward refund process and better notifications when event details change. --- ### You don’t need to be a Pro to create - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Users can quickly create event pages, add dates and locations, set ticket prices, and publish events without advanced technical skills. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and create everything possible for invites and events, very affordable. I love the design options. Customer support is very easy to access and immediate. Billing is convenient and easy access via email! #### Cons Service and payment-processing fees can increase the total cost for attendees or reduce what organizers earn if they absorb the fees. --- ### "Reliable and User-Friendly Platform for Event Management" - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Eventbrite has been very positive. The platform has made event planning and registration management much more efficient and organized. It is easy to learn, dependable, and offers most of the tools needed to manage events successfully. Despite the fees and a few customization limitations, it remains one of the best event management solutions available for organizations and event hosts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventbrite offers a reliable and user-friendly platform for creating, promoting, and managing events. The interface is intuitive, making it easy to set up events and track registrations. Reporting and attendee management tools are useful, and the integrated payment processing simplifies ticket sales. While the platform delivers strong functionality overall, transaction fees and occasional customization limitations prevent it from being a perfect score. Value for Money: Good, though fees can add up for larger events. Customer Support: Generally responsive and helpful. Ease of Use: Excellent, even for first-time event organizers. Bugs and Issues: Few significant issues encountered, though occasional glitches occur. Email: Built-in email tools make attendee communication convenient. Payment: Secure and straightforward payment processing. Reporting: Provides useful registration and sales insights. #### Cons The ease of creating and managing events is the feature I value most. The platform streamlines ticket sales, attendee registration, payment processing, and event promotion in one place. I also appreciate the professional event pages and reporting tools, which help track attendance and revenue efficiently. --- ### Makes discovering easy - Overall rating: 5/5 - Reviewer: Jeannie T. - Industry: Consumer Services - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s convenient for both organizers and attendees, especially for promoting events and keeping registrations organized. My biggest concerns are the fees and limited customization, which may not work for every event organizer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Users can discover everything from concerts and workshops to networking events and community gatherings. #### Cons Resolving ticketing or account issues may sometimes take longer than expected. Ticketing and service fees can make events more expensive for attendees or organizers. --- ### Easy Event Discovery and Convenient Ticket Booking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 5001-10000 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Eventbrite has been positive. The platform is easy to use, makes discovering and registering for events simple, and provides convenient ticket management. Although service fees can be high, it remains a useful and reliable tool for finding and attending events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked Eventbrite’s user-friendly interface, easy event discovery, and simple ticket booking process. It makes finding local events, managing registrations, and sharing event details convenient and efficient. #### Cons Some events have high service fees, and the platform could provide better filtering options and more detailed event information. The organizer tools and ticket management experience could also be more streamlined. --- ### Great for events and new experiences. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Photography - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Its still a very pleasant experience. The pros outweigh the cons 10 to 1. Ive learned about and tried so many activities in my area that i would not have ever known about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to book events. The amount of events and the ease to browse is a big plus for any user. Acessing tickets once youve booked is easybas well. #### Cons The ads are a bit of a headache at times. Sometimes purchasing tickets can be an issue and you get an error message. if you try a second time to get your tickets you may be charged twice. --- ### This tool is worth the look - Overall rating: 4/5 - Reviewer: Michael W. - Industry: Education Management - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Compared to other ticketing tools such as ServiceNow, JiRA and BMC Remedy, this tool can do as it advertise #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use initially and the way the tool can be integrated into your network environment. Good tool #### Cons The overhead to get this tool integrated into your environment can be costly and could have push back for other projects. --- ### Eventbrite is a safe choice for managing your events - Overall rating: 4/5 - Reviewer: Gwen D. - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: 3-5 years · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I'd recommend Eventbrite because your audience is more likely to recognise and trust it than other event hosting sites. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros For us, Eventbrite is a tried and tested host site for our events with a brand name that attendees know and trust. #### Cons It used to be the only game in town but these days I don't think Eventbrite is necessarily the cheapest or the most modern option out there. --- ### Worst "Customer Service" in the U.S.!!! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I have spent almost 4 hours trying to get a resolution to what should have been an easy process!!! 3 "customer service" representatives...no knowledge and appearing to, truly, be incompetent!!! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Weekly Payouts. That's the only thing I can address positively. I welcome others' recommendations for a company doing this work that is competent!!! #### Cons Absence of knowledgeable and/or competent "customer service" representatives. No human contact, only chat. --- ### Easy-to-Use Event Platform with Strong Reach - Overall rating: 5/5 - Reviewer: Masoud M. - Industry: Sports - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Eventbrite was positive. The platform is user-friendly, reliable, and effective for creating, promoting, and managing events of various sizes. Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Eventbrite was its popularity and ease of use. The platform is widely recognized and trusted by both event organizers and attendees, which helps attract a larger audience and increase event visibility. Additionally, its intuitive interface makes creating, managing, and promoting events simple, even for users with little technical experience. The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution. #### Cons What I liked least about Eventbrite was its fee structure, which can become expensive for paid events, especially when processing large numbers of ticket sales. Additionally, some customization options for event pages and registration forms are limited compared to more advanced event management platforms. The reporting and analytics features are useful but could provide deeper insights and more flexibility for organizers who need detailed performance tracking. --- ### for events manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Eventbrite is very good for create and manage many events with hundreds of people invited. There is also an application for scan the QR codes. #### Cons I don't have a lot to say here because Eventbrite has just some small freezes or bugs on the mobile app, nothing stop you using it. --- ### tidy interface - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This app works perfectly, I find the setup process super easy with its pretty user interface. Creating a new event or adding more dates to existing ones is also easy thing. #### Cons There's really nothing to complain about. Eventbrite is great, and it would be excellent with faster support. --- ### Eventbrite Usage! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love when using Eventbrite it is so simple and easy to use. Very straight forward use of tabs and features. #### Cons From the user side I feel that the site can have varying issues when it comes to lagging. Anytime I've needed assistance with customer support they have been quick and helpful! --- ### Eventbrite for events as Google forms for form filling - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It’s quite effective to participate and track the attendees for events and also publish events and create a member db #### Cons So far no. I usually hold free events or attend free events so perhaps paid options maybe a expensive for people holding a small fee --- ### Eventbrite is the marketplace for events - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 2-10 employees - Product usage: a free trial · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows outreach to a much larger audience for public listings that would otherwise not have exposure. #### Cons After the event Eventbrite can advertise similar competing local events to those that attended yours. --- ### Great free event registration - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, our business had a good experience with Eventbrite and it was the only way we attract event registrations for over two years until upgrading to go high-level landing pages #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We were able to create events, allow registrations and track registrations for free, which was a game changer for our startup business #### Cons Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing. The event weren’t where you thought they would be. --- ### Easy-to-Use Platform for Seamless Event Planning - Overall rating: 5/5 - Reviewer: Jennifer R. - Industry: E-Learning - Company size: 501-1000 employees - Product usage: 1-3 years · monthly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Eventbrite has been very positive. It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventbrite is very user-friendly and makes it easy to create, manage, and promote events. I like how simple it is to set up ticketing, track attendance, and share events through social media. The platform is intuitive, even for beginners, and it helps streamline the entire event planning process. #### Cons The service fees can be a bit high, especially for smaller events or tight budgets. Additionally, some customization options for event pages are limited, and it would be nice to have more flexibility in design and branding. --- ### Easy and Reliable Platform for Event Booking - Overall rating: 5/5 - Reviewer: Namrata A. - Industry: E-Learning - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Eventbrite has been positive. The platform is reliable, easy to navigate, and makes booking tickets for events simple and convenient. I appreciate the smooth registration process and timely email confirmations. While there is room for improvement with fees and event discovery, it has been a dependable platform for finding and attending events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how easy it was to discover and register for events. The platform is user-friendly, ticket booking is quick, and I received confirmation instantly. It also made it simple to keep track of my event details. #### Cons Some events have additional service fees, which can make tickets more expensive than expected. I also think the search filters and recommendations could be improved to make finding relevant events easier. --- ### Great for a startup business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall good experience for a long period of time. We used this for workshop registrations before we built our own landing pages and funnels #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love the fact that you can have people signup for your event for free. You can have an event description, set max number of tickets, and collect emails too. #### Cons A lot of times people get spam registrations and there doesn’t seem to be a way to resolve that. That’s a reason we stopped using it --- ### Eventbrite did not crash at all during the conference - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I finally quit printing off a million pages of hotel and car information, because it was all stored on my phone. Scanning peoples' codes is ok, as I tend to misplace business cards anyway. Keeping the entire conference from being a disaster through having the maps located right there, is a plus for me as well, as I don't tend to get lost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm literally typing this with the laptop fan screaming at me and I wish I could be sleeping. Eventbrite was able to manage my agenda and keep everything in order without me having to do anything. I was really impressed that the real time updates were working, especially considering the rooms changed locations. I also didn't expect to have to continuously log back into the site but I never did. #### Cons I got screwed on the leaderboard due to the fact that the same question was worth two different points and they would not allow me to correct it once I selected the 4,000 one. ---