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> Reviews of CloudTalk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CloudTalk is a good fit for you!

Source: https://www.softwareadvice.com/voip/cloudtalk-profile/reviews

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CloudTalk Reviews

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[Overview](https://www.softwareadvice.com/voip/cloudtalk-profile/)

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# CloudTalk Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(183)

4

(55)

3

(8)

2

(8)

1

(15)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.2

Functionality

4.3

* * *

### Pros

"Features like call recording, smart routing, and analytics help improve team performance."

"fast calling, with the plugin you can dial directly from the web pages, you don't have to worry about making a typo"

"In our company we try to always automate everything. And with Cloudtalk, using their integration with Hubspot / Make.com / API, we can easily do multi touch using their services: Send automatic SMS's, voicemails and even call dials."

### Cons

"Pricing can become expensive as you scale or add premium features."

"After call response is not unto the mark can be improved and ringtones in it are not that great"

"They are not commited to problem solving, and give standard responses that in the end, does not get the issue resolved."

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CloudTalk Reviews, Pros and Cons - 2026 Software Advice