KACE vs Malwarebytes for Business

RATING:

4.0

(24)

KACE has 24 reviews and a rating of 4.04 / 5 stars vs Malwarebytes for Business which has 2438 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (24)
4.7 (2438)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 25, 2023
June 28, 2024
Pros/Cons
  • Pros

  • Light and easy user interface, works well as an IT helpdesk ticketing system. Patching works well and I like the simplicity of the application.
  • I like how we can run scripts, check software on each computer and implement custom attributes and comments in our computer information.
  • Cons

  • The back-end seems a bit dated. Foreign language implementation has been an issues for years, there are options but up until now, it hasn't been working well.
  • There is no unity between the different modules, other than the color scheme of the UI.
Read all user reviews
  • Pros

  • When the company is small and doesn't have a lot of groups built into the needs. It does a great job for basic cyber defense.
  • It stops and cleans up malware that slows down and compromises your computer. The customer service reps are very helpful and generally respond to emails within 1 day.
  • Cons

  • The sales person sent a reminder email that was quite condescending and really aggravated me. As a result I did not purchase the enterprise product.
  • When at a user's computer, we are unable to view logs while at that computer and instead have to go login to the UI at the IT desk to view those logs which is inconvenient.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos