The ability to customize the system to meet our needs. You are able to have code implemented to personalize Business Central

There is a learning curve to become efficient with Business Central. This does take some time.

The procurement process has been made easier. Our asset management is now on point. The human resource management especially the payroll management bit is awesome.

Dynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module. It has a interface that is user friendly and easy to use. It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system. The ability to generate reports is a plus which is also easy. Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.

At first, you will need some practice on how to manage it to avoid messing up with your crucial data. Another issue is that running many processes at once can slow it down and this will force you to wait longer.

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

My experience has been very good, I think that you must consider this option and better if you're on a Microsoft environment.

This is a complete and robust ERP that brings adaptability to start working based on your BI.

Not adding common thing as a default feature, things that you must develop to keep the things running.

Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency.

Dynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.

Customizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.

It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

Dynamics 365 is a full and adaptable enterprise solution that could be a great alternative for companies that aim to integrate and automate their business procedures. Nevertheless, the price and the difficulty level could be hurdles, so it is important for organizations to evaluate whether the solution is suitable for their specific requirements before making a commitment.

The system seamlessly integrates with other Microsoft solutions, including Office 365 and Power BI, to provide users with a cohesive and smooth experience. The system offers the ability to be tailored and adjusted to meet the specific requirements of an organization. The integration of artificial intelligence and machine learning can enhance efficiency and decision-making capabilities. The solution undergoes regular updates and improvements to ensure it stays current with the latest trends and technologies.

Users who lack prior experience with CRM or ERP solutions may face a steep learning curve. Some companies may consider the reliance on Microsoft a potential risk, as they prefer solutions that are more independent. The price of Dynamics 365 may be a barrier for certain businesses, particularly those that don't require all of its features.

Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.

Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.

Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.

Dynamics allowed me to stay organised. as D-365 has many tools , with all the variety of plug-ins, setting up automation and communication takes some work but it is really easy to see how my pipeline is working and have a single view of the company in one single dashboard.

it would have been great if it had a bit more features . i think that the reporting is the Achilles heel of the platform, it's a time-consuming task and not very straight forward as done in other platforms

Integration with outlook is the best. No more downloading and sending separate emails. I also liked the fact that it comes with a BI tool for reporting, this was a crisis on Dynamics Navision 2009. The price for the product is very reasonable for small and bigger companies.

Difficult to get support from the partners who implemented.

It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis.

Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.

The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use

None

Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.

Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.

I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis. Also I support customers with technical issues around Business Cental, which I love to do. The possibilities with BC are endless.

As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus. Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.

There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.

I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs which have made it easier to customize it with our needs .The customer support is amazing both on call and in person.

Microsoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.

The initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.

It does what we need it to do, but there are a lot of improvements that could be made.

It has all the accounting functions that we need, and does have the availability for consolidated accounting

It's not a very user friendly product. There are multiple gaps like requiring me to redesign reports if we add new chart of accounts. You can't run consolidated AR and AP reports. Microsoft needs to give it some attention to make it more competitive as I believe sooner or later we'll switch.

Many report options and mostly easy to use.

Cannot easily and cleanly download reports to Excel. AP area is complicated to use with system glitches and basic info. like totals not included in reports.

Very user friendly. Very easy to learn and master. Also great reports.

There were many times the servers were down and I would lose 1-3 hours of productivity.

Overall experience with this software is great haven't had any problems.

I would say almost everyone in the front office use office 365. For the needs we have for it the software works great.

Don't really have anything I like least about it. We are mostly Mac-based computers and it still works out great for compatibility.

Horrible! Cannot wait to get rid of it!

Honestly, there is very little I like about this software. The potential capabilities of the newest product line are great. It just costs hundreds of thousands of dollars to get it programmed and even more to keep it up to date.

Too expensive to update as needed. Way too expensive to have it front loaded. Too complicated for an in house team to set up. This is the most complicated and finicky software I have ever had to use. I cannot wait until we are using our new ERP system. Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.

We use NAV for all our accounting needs -- G/L, accounts payable/receivable, payroll. Easy to use and reports are simple to set up.

occasional glitches after upgrades, but that's to be expected and they are corrected quickly. We receive good support from our service provider.

I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.

The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.

Agility and innovation are integrated into a solution that meets all customer needs.

Requires greater functionality to meet the tax requirements of all businesses in Mexico.

We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.

The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!

Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.

The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.

ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.