We are very happy with our overall implementation/use of Netsuite. Our experience, as well as our customers experience on SuiteCommerce, has improved dramatically.

Netsuite is a platform our company will be able to grow with. The functionality is easy to use and allows for a real time look at the health of our business.

Too many calls introducing next steps without clear direction of what we information we need to provide.

It has everything you need without customisation out of the box in most cases. No bells and whistles, and a little slow at times, but the core functionalities are all there.

The UI looks outdated and clunky. And some of the menus/set up serious needs an overhaul. But they are stuck as people want it to look the same who have been using it forever...

They refuse to help when their referral developers fail. It’s a system build for the empire to take the money leaving the mid-size business with no software and no help. It’s the worst business decision of my life.

If I could say one thing nice about NetSuites I would… But we have been hurt badly by this company.

NetSuite gave us a 3rd party to build software and it’s been 2 years, half a million paid out and no software. We are told we have to pay another 240k to continue but developer cannot get us what we paid for. NetSuite a refuses to help hold data while their software company they referred takes their sweet time building a dysfunctional software. We have 2 week to fork out another Quaryer million or we lose all data for the last 2 years. Total blackmail-

In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.