All Microsoft Power Automate Reviews
1-25 of 178 Reviews
Sort by
Godfrey Eric
Verified reviewer
Pharmaceuticals, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2021
Go for it, use it, love it!... then forget(Automate)
Overall I am quite happy with the ease of use for this software. I would have loved to use power automate to send emails through my Gmail to avoid using mail mergers. This is a money saving option and since most businesses actually use Microsoft Office, bundling it with Power automate saves even more.
PROSThe biggest pro of this software is the cost, It will cost about $10 - $15. It is however better to bundle up the power automate license with the Microsoft O365 license to avoid purchasing 2 different licenses. Having MS 365 for business allows you to automate menial/repetitive tasks and takes away the "forgetting" part of the equation when it comes to everyday tasks. This software is very easy to use, can be set up by following a template or from scratch and I recently noticed that it has a new feature that sends you a message in chat in MS teams. It integrates very well with the other MS office apps. Power automate comes with the added advantage that it is customizable in the case where big automation tasks are to be done which simplifies the process. Couple that with the numerous templates provided and you have a very useful tool for automation.
CONSThe biggest disadvantage is that power automate can only be used within the MS office environment. Would have been great if it could have been usable in the windows environment too. While using this app I also realized that large tasks are hard to automate, tasks that require multiple recipients also fail when it exceeds around 60 users and so I limit mine to about 20 at a time even if it means creating multiple flows.
Reason for choosing Microsoft Power Automate
The ease of use, cost and the fact that our business was already transitioning to Microsoft office hence PA was a good option.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2022
Microsoft Power Automate
Power Automate is fairly new in the market compared to players like IFTTT and Zapier but will surely give the competition a good fight. My first automation is still active and given the chance, I would utilize it to automate menial tasks and processes. Besides, it is backed my Microsoft and you can be sure that it will continuously improve as it matures.
PROSI like that Power Automate is part of the Microsoft Suite. Integration between MS apps are seamless since PowerAutomate is native in the MS ecosystem
CONSIf you are a new user, you'll find navigating through the user interface is quite daunting. Although, if you are serious with Power Automate, you will soon get comfortable with its functions and where to find them
Reason for choosing Microsoft Power Automate
I only used Power Automate for small projects to test it out and I am satisfied with it. I am still using Zapier in most of my automations but given the chance, I will definitely utilize it more in my future projects.
SIDI
Financial Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2017
The customer experience has declined significantly both from a product design to customer support...
Automated a couple tasks but I'm struggling with several tasks on my list I cant seem to make progress on.
PROSWide and diverse platform with growing multi-functional capabilities and dynamic product development.
CONSUnfortunately, needs to re-think and re-calibrate its business-governance, product development, marketing strategy, Customer Support, and business objectives due to recent decisions to begin charging fees on customers that want to produce their hard work in the .EXE format to run independently on a separate computer for their company or a customer. I don't believe this was the right revenue growth decision, and I believe they are feeling/will feel the pain from business customers migrating to more reliable platforms - I'm already shopping and others I know are as well. What were they thinking by charging a fee on something that the customer already paid for? ***What's next, fee for every job occurrence LOL?***. The Executive that made such bad management decision should go back to the Banking Industry. As a customer, to get more value from the product, I wouldn't mind paying a higher license upgrade fee or a upgraded Support fee, or they could make sizeable revenue from custom projects etc... there are tons of other revenue sources to tap, but charging a fee for .EXE will cause them major customer attrition - users won't upgrade to future versions because they have a new software in place. At the end of the day, users will simply pay for Python certification course and forget the growing WA bill.
Alberto
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2023
Very powerful and easy to configure
Instead of doing manual and repetitive tasks, we have created workflows to do the same tasks on schedule and automatically, without human intervention. Using Microsoft Power Automate we have saved many hours monthly.
PROSIt is easy to configure, people with no technical knowledde can create workflows. Is it powerful, you can create a lot of different kinds of tasks.
CONSThe tracking and monitoring of the workflow execution can be improved.
Jack
Verified reviewer
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2023
Automation is always the answer
Power Automate integrated perfectly with a number of Microsoft Forms that we had set up. It allows us to quickly process data from those forms in an intelligent way, adding data to existing spreadsheets, sending confirmation emails, notifying a Teams channel. If you’re a MS office user then Power Automate is the natural addition to your suite of daily apps.
CONSPower Automate has a lot of configuration options which is great - if you have time to work through them to get what you want. It can be time consuming to set up, but once it’s in place, it’s almost always worth that time!
Eddy Omar
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
An invaluable automatization tool
My experience with power automate has been excellent, it is a tool that can not miss in my work. Not having a tool like this is a missed optimization opportunity.
PROSThe ability to automate almost any task and perform actions based on flows or triggers is a tool of high value. The use of power automate has saved me a lot of manual and repetitive work time, as well as reduced my workload. It’s like having a personal assistant who knows what I need
CONSSome connectors or functions may be paid in addition to the subscription or power automate license.
Reason for choosing Microsoft Power Automate
It was included as part of other subscriptions to Microsoft products.
Adam Andrew
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
Best automation software
Used primarily with PowerBI for scheduled querying of data and automatic exports.
PROSEasy to use even for less tech-savvy colleagues. Saves a lot of time on manual tasks.
CONSIntegration with 3rd party products requiring premium connectors.
Inzie
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Organization of files is much easier
Best in flow work organization and sharing.
PROSWork made in different departments can be organized and transferred to one folder and this much easier to make and work can easily be shared via Microsoft SharePoint.
CONSOn the work board, Microsoft power automate created a community part where I can share my feedback and assistance is given through communities.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
A great tool that saves time and improves efficiency!
The ability to take mundane tasks and automate them to save time and create efficiencies.
CONSThe learning curve can be steep but once you get it, it's great!
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2023
Best All Around Automating Tool
Overall it's a jack of all trades kind of platform, it can get tedious with intergrations with other third party applications or suiting it for an environment which is not Microsoft
PROSEase of use and ability to be handled both by non-code and code users. If the company has a Microsoft suite it makes integrations much easier.
CONSBeing a friendly platform for non-developer users can make it difficult for code experts to use it. Documentation isn't as clear or abundant as one would like, and some errors aren't self explanatory. Blog posts or stackoverflow posts aren't much of an option when searching for error solutions, it's still an area that's being built upon.
Joel
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2019
Good product destroyed by poor management and support
Was good until v7 was released, now refuse to do business with them
PROSEasy to use, very functional, was easy to distribute but read Cons below
CONSLike others I am so disappointed by the direction WinAutomation has taken. Was a reliable product that would easily allow you to build and compile programs to perform your automation functions - we used it in various different areas. The when v7 was released they completely forgot about their customers and came up with the horrible idea of tokens (additional purchases) for each executable you wanted to compile, and worse they tried their damnedest to hide this from their users - so many of us upgraded to version 7 only to find out that we had been hoodwinked by this new licensing policy. And then they destroyed their user community further by killing their once-active forums where users would share ideas and methodologies - first they shifted it to LinkedIn, which never worked well, and then they realised their error and brought it back to their own domain, but they removed all the historic forum posts when they realised no one was upgrading but were still communicating solutions on the older version of the product - there just was not enough new functionality in v7 and onwards for people to justify their silly licensing decision. AVOID using this product! The company is untrustworthy and has made very poor business decisions to the detriment of a large user community. And just when they were starting to get good, too - such a shame. Other products on the market are just as powerful and less expensive.
Vendor Response
Dear Joel, We are sorry to hear about your experience. One of our representatives will contact you shortly to find out more about your specific situation and see what we can do to make things right. You are correct that the original support portal was withdrawn because it was based on old technology. It was never our intention to cut our users off and a great deal of care was taken to check all the (old) forum topics one by one so that all useful information could be transferred to the new one. Only information related to very old WinAutomation versions were not transferred because they were less relevant. The replacement support portal (support.softomotive.com) gives users a much better experience by offering a much broader range of features. There are hundreds of useful knowledge base articles, a forums section intended for users to share with the community their feature requests, ask for tips on how to automate their processes, share, download or run automations.
Replied August 2019
Karthick
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Impressive facts of Power Automate
Power Automate simplifies development by minimizing the need for users to write scripting languages, allowing them to focus instead on using its low-code visual interface to create workflows quickly and easily. Power Automate provides a wide variety of pre-built templates, enabling users to quickly and easily create workflows without having to start from scratch or spend time developing something from the ground up. It is a cost-effective automation tool compared to many others, which can help organizations save money on their automation investments. we can trigger different workflows at the same time. It's very easy to incorporate with other Microsoft tools.
CONSPower Automate is a simpler and more accessible automation tool compared to others, but it may not offer the same level of advanced functionality and customization as more complex tools. Power Automate integration with other Microsoft products may restrict its compatibility with third-party software and non-Microsoft solutions, which could limit its usefulness for some users.
Adam
Building Materials, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2022
A strong workflow and process automation tool for M365 users
For businesses already anchored in the Microsoft 365 world, Power Automate is a strong platform for workflow and process automation. The integrations keep getting deeper and broader, and the tool is getting more and more powerful. Along with the rest of the Power Platform, there is little reason to look elsewhere.
PROSPower Automate is easy to use, but can be leveraged for highly complex workflows and automations. The integration across the Microsoft suite is deep, and there is a growing number of external connectors.
CONSThe biggest drawback for us is the dependence on user specific connections on the various connectors. This is a great model for power-user use (which the tool is intended for) - but inevitably the scope creep happens and flows become 'business critical' - the user-centric architecture makes it tricky to maintain and utilize flows at scale.
Harshini
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Power Automate-User Friendly and fantastic
A great automation tool that can do great automation job which can save a lot of time and avoid repetitive activities. The flows also integrates with other microsoft programs. Amazing tool
PROSIt helps to automate routine activities while saving time and cost. The flows work with external software and applications as well. Easy templates that can be used with user friendly interface. The flow wizard is amazing for those who are unfamiliar. It helps in connecting to data sources from other products other than Microsoft.
CONSThe third party addon connectivity is bit hard and little complex. The connections tend to break and we have to create the whole flow once again. Better History log can be provided. The flow can be made little less complex for the users who are new and unexperienced.
Viveka
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Microsoft Power Automate
Power automate desktop has a user-friendly interface with a drag-and-drop feature that supports windows centric automation where it integrates with various Windows applications and services. And also allows users to easily integrate with SharePoint, Excel, and Microsoft 365. It also has the feature of web automation where we can automate different web applications. Each activity has an error handling property where exception handling for developers is made easy. Documentations are easily available to quick start the tool easily for freshers.
CONSFramework structure is quite minimal in this tool.
Prince
Verified reviewer
Biotechnology, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Microsoft Flow has been reborn!
Power automate allows someone with no coding skills to drag-and-drop different tasks and systems into a workflow to manage a multitude of things - as long as there's some connection to microsoft products. The pricing is good since you can use it for free as long as you already have a microsoft account. Even with the premium features, the price is worth the upgrade and you can have one account for your business to run multiple flows.
CONSThere are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't fixed. One of the major examples is if a file has been opened by a user recently on SharePoint, Power Automate can't seem to move the file because it will say the file is locked. Although that can be expected even within sharepoint, there are times when the file is still unable to be moved on the next day.
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Power automate is a great way to get more out of M365
Overall it’s been great. Being able to automate desktop and cloud processes and build our own business workflows without the need for dedicated software developers has made a lot of tasks easier.
PROSFor us, the fact that power automate is built In to our Microsoft licensing makes it the perfect way to get more out of our M365 products. Being able to build custom workflows and automate manual processes around our Microsoft tools means we get more time back across the organization. Power automate is easy to learn and we’ve been able to get non programmers to start using it. We’ve been able to build our own ticketing systems and other custom tools with very little effort.
CONSSome of the additional licensing add on features are confusing to figure out what is paid for in which addon.
Rob
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed April 2021
I use this to automate my life
Overall, I use Power Automate to streamline my life. I use it to track certain actions in a spreadsheet, I also use it to save attachments from emails from particular people (e.g. payslips, receipts, etc).
PROSI've used other automation sites such as IFTTT, but Power Automate is much more functional. Power Automate has the ability to write better conditions and chain actions together.
CONSThe interface may not be intuitive for some users. Some of the features are not very well explained.
Gerald
Consumer Electronics, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Great program for every day users!
This program is absolutely amazing. Recording repetative actions, browser based activities or just plain keypresses works fast, effectively and most importantly really efficient. Easy to setup program with tons of features that enables you to do just about anything! From custom dialogs to writing values to excel or even pulling data from your database. It's all possible!
PROSFast, easy to program and most importantly not too expensive
CONSThe program could do with a newer interface. There are a few bugs which still occur every now and then.
Anthony
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2017
Works find at first, but expect to pay yearly
A short ability to automate tasks.
PROSAbility to write a job to do manual tasks. These tasks seem to only be able to be done when manually launched and has extreme limitations on what you can automate especially when it comes to the web.
CONSAll features don't work as advertised. Their model of "one time cost" becomes invalid as if you don't upgrade and pay more they won't help you even when their software stops working. Our scheduled jobs don't run automatically anymore and they don't even know why. They made us "update" to the latest version of the software which I wouldn't be surprised is what helps them make it obsolete and not work. I previously reviewed this product when it was working which is sad that it doesn't work anymore and their support won't help.
David
Verified reviewer
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2018
I have used WinAutomation to build simple automation to very complex automation functions
I was able to monitor my email system and automatically grab information when particular subjects appeared. I would use this information to fill out a web application automatically. This saved me many hours of manually keying this myself.
PROSEasy to use.. the software enables you to automate web applications and fill in forms automatically. I used to grab information from incoming email by looking for a particular subject. I would then take this information and use it to fill out forms on a web app. Awesome.
CONSI wanted to upgrade to version 7 professional. However in this new version they charge you money (tokens) for every compiled version of a script that you install on another machine. Each computer that uses your script will cost you per script. Or if you are running multiple scripts on a single machine they have another scenario where you can pay and run unlimited number of compliled scripts on that one computer. Sorry... this is total B.S.!! I refuse to upgrade and I refuse to ever deal with this company again. I am moving my development to another platform.
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2022
Excellent tool that drives efficiency with low to no coding
Overall, I enjoy using Power Automate and I appreciate having this software as a tool to help drive efficiency. Would definitely recommend!
PROSWhat I like most about Power Automate is that it enables users to automate repetitive processes, thereby driving efficiency within the organization, without needing much technical experience/knowledge in terms of coding. It has a very friendly and easy to use user interface, and it is also able to source data from different sources, making the set-up very easy and seamless.
CONSI really cannot think of any cons about the software as Power Automate has been very helpful to me and to my whole organization. However, perhaps one thing to improve could be customer support in that servicing team can be more proactive in helping clients and providing value-adds.
Fred
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2017
Save your associates from repetitious tasks.
I've found Winautomation to be very useful. It is easy to simply record tasks. But also powerful enough to program complex decision making.
PROSEasy to use and powerful. Best of both worlds.
CONSRarely, but on more than one occasion, all tasks disappear so can't run. Not a big problem, a simple reboot brings them back.
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Automated process working fast
I make my lessons automated. Students send homework to my gmail. Then I use Power Automation to add them to Google Sheets with the homework number and save the attachments to my Google Drives student folder. With every record of Google Sheets, it writes the date, email, and name. Finally, it sends an email to the student for his homework.
PROSIt has apps for desktop, iOS, and Android. I like the OCR feature. So I can extract text from PDFs and pictures automatically from my email. It is really fast to work. Knowing how to use a computer is sufficient to create automation on it.
CONSThe interface is not user-friendly. Sections are so detailed. It takes too much time to find where to start and go on. There is no integration with Telegram, Whatsapp, etc.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Easy way to get more done
Thanks to Microsoft Power Automate, we saved tons of time by automating boring and time-consuming manual works. Also, It's a cost-effective tool that is available as part of the Microsoft 365 subscription.
PROSDrag 'n drop interface makes it simple to create workflows.
CONSThe built-in logic gates can be difficult to understand.