It covers all aspects of what is required in the hospitality industry. From the restaurant all the way to wedding facilities and online booking platform.

The software altough works great and does everything it should, looks a bit dated.

it works well and they have great partner support

it works well and they have great partner support

Online is still not there but I'm sure its a end-user problem at the moment (training)

I'm very negative regarding Semper. I find their accounting side totally unpractical and difficult for non-accounting people to use. None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.

I can log in remotely - that is the only thing remotely positive regarding Semper. To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper

Data 100% unreliable and everything needs to be double checked. A HUGE problem if you try to pull an annual report.

Very friendly and helpful support staff, they solve issues quickly.

I can access Semper from the cloud and quickly generate a quote or invoice and also check availability from my laptop or smart phone

I would like Semper to have more options of linking to booking engines like booking.com & Safari. Maybe they do but I was not advised. It would be good to move everything to Semper because Nightsbridge still handles online booking.

The software is stable. Integrates well with other programs, - accounting and other booking systems. The maintenance and development is excellent on the program. The staff are friendly and willing to help and assist all the time.

The product stood out from others as it was easy to use. It incorporated tour groups and individuals that other programs could not do. A huge amount of data can be recouped through the record systems and easy to find them. Was easy to set the system up to our needs.

There is nothing that I do not like or find irritating.

The functionality and features are very helpful.

The system can be complicated and overwhelming.

Easy integration with online booking platforms

Doesn't support local (South African) booking platforms

Very good software and it makes it very difficult for stealing. And audit trail

I can get any report and easy to analyze

I can get my report and present on time. Auditing what the front office, bar and restaurant is very easy

My experience is limited to POS and Stock Control only. We do not use the reservation function for our Guesthouse. Overall, I am happy with the product since it largely does what we need it to do.

Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. The support I have received in the past has been exemplary and problems have always been resolved fast and satisfactorily.

It would be nice to have more buttons displayed on the home screen. Having to scroll through button lists take up unnecessary time and lead to mistakes. Out of stock items are not displayed on the "Stock on Hand "report. A zero would help to assess at a glance that a product is out of stock. Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide leaving very little space for product descriptions - this, by the way, is the only support ticket that has not been resolved. I miss the ability to be able to log into the system remotely via an app in order to perform functions that are not permitted by on-site staff. Currently I need to come into the restaurant to resolve problems when I am at the restaurant.

Stock Control is accurate and profit margins are nice to see

Currenlty there is ONE colour coded for both the Guest that has (i) made partial payment; AS WELL as the Guest that has Paid in FULL. It would be nice to have the Calendar View to highlight in DIFFERENT COLOURS the two types of Guests, those who have PAID IN FULL; and those who have made Payment, but still have OUTSTANDING account prior to their arrival and check in. Because of this issue, one now has to actually click on the booking to open the reservation in order to see if there person is Paid in FULL ; or only partially paid.

Pre Semper we had a number of lost bookings as well as a serious problem with double bookings. With Semper being linked directly to our multi channel manager ( MyAllocator ), this problem has totally disappeared. The proiduct comes with 100's of reports so i can pull any stats i need for pipeline management, house maintenance etc. its all there.

its simple to use and very reliable. I run it locally as we are very rural and the internet is not always reliable. despite running locally, Semper also allows me remote access via a web browser interface so i am able to manage bookings from anywhere.

Nothing really. its not the fanciest software on the market, but it does everything i want at a very reasonable price.

Functional Accounting system combined with reservations and Conferencing.

Recipe setup - restaurant limited access to being able to delete items or invoices - manually without contacting support. Limited reports

It is a great program. Thanx a mill to Bea who help us every time when we are struggling with something or needs help setting the program up correctly. She is a star!!

When u can see ahead when bookings has been made in stead of looking in a book & loose space or details

When you can't change the dates for when invoice has been made...need to make new invoice...

Easy to learn and use. Sometimes not user friendly eg. bottle neck when entering transactions.

little hick ups and after hours support not always able to assist

The accounting section is very helpful, the basic understanding of booking your rooms and sales split is very handy and easy

Export reports not really for debtors use, have to use another method to get accurate report totals

Makes managing properties and rentals so much easier. Nice function for housekeeping and good integration with most booking websites.

Looks outdated (like a software from the early 2000's). But I was using the desktop version and from what I understand, the web platform is much better and more modern.

The support is 100%. [sensitive content hidden] and [sensitive content hidden] are my go to people, love you guys!

It sometimes has bugs here and there, but I can assure you that the sort those out swiftly

Overall, Semper is a great management tool. It is user friendly and even if there is something we do not understand, we can call Semper and we will immediately receive help.

Semper is easy to use and every day I discover a new feature. From organizing reservations, to taking payments form guests, everything us made easier by Semper.

The accounting section of Semper needs a little more attention. Frequently we have to call Semper and ask why our invoices/statements are wrong.

Easy to use Fast and reliable Availability

At this stage no cons, might just have to use it a bit longer to discover cons

The system is user Friendly.

The online integrations make my front desk duties very easy.

There is nothing to change at the moment. The support staff ([sensitive content hidden]) is always available to assist.

easy to make new bookings and keep up to date with availability.

Version 8 is easy to use. Great value for money

The new semper is a bit different from the older version.

We use it daily. Quick functioning and easy to view

The search function does not display all reservations searched for in that name

Semper booking system covers all aspects of what is required in the hospitality industry. the software is stable and reliable at all times.

very accurate! it keeps track of all booking information. semper consultants are always there to assist.

nothing that i like the least about semper booking system

Helpful and polite team.

Automatically emailing corrospondence documents.

Unable to generate the Excel sheet for the daily sales report.

Semper is cloud based, you can use it anywhere.

Semper has glitches or is offline that creates issues