I love Autopilot journeys and campaigns. I like the way how you onboard new users.

Excellent, their customer service provides just that. They are knowledgeable and very responsive.

I loved how easy it was to create a campaign and get a feel for what was going to happen and when. A fantastic tool for starting out.

The software needs more integrations to be built. Right now they integrate with very limited number of applications which can be a challenge syncing data across platforms.

Great platform, easy to learn and use, engaging for the team, awesome customer support, truly helpful content.

A great tool, with great visual cues, powerful automation and integrations.

It's very easy to understand and to set up. There a lot of connections with other platforms such ad Google Ads Facebook and CRMs.

I like the ease of use with this software. It is easy to toggle between searching formats and to find customers.

The visual journey builder is amazing. I tried all of the different marketing automation tools and AutoPilot was the clear winner.

I think the ideal scenario is for small and medium businesses with growing marketing teams, especially since their cost becomes much more accessible than applications like Marketo.

It gave us sophisticated contact-tracking, marketing automation and Salesforce integration inside of a pleasant UI with tools that were easy to understand.

After contacting AutoPilot multiple times, they refused to acknowledge how ridiculous this was. Instead they recommended to.

However, it's also super powerful. We've pluged in Salesforce, several different databases, and our customer support system, and using the fun shapes on the Journeys page.

We've used Autopilot for about a year now at Golden Gate Wine Co. in Hong Kong. We found it easy to use, flexible and rich in ways to segment, reach, follow-up and gain customers.

Autopilot has done an amazing job of making the building of the workflows collaborative as well.

The automation feature was a huge asset for our team - We have been using others that don't offer automation, which made out jobs much more difficult.

The email, CRM, Slack integrations are all easy to set up and use as well.

We use Autopilot for Marketing Automation, this is really helpful in building the flows and defining the communication. This can easily be the all in one tool.

I've used others before, including Infusionsoft, MailChimp, and Intercom - Autopilot is a great product, with an attractive price point, that offers just the right amount of features, in my opinion.

After one year with this app, I found only one thing that makes me mad - preview is much different than the real email.

AutoPilot is an amazing piece of software, it just works and works well. They achieve exactly what they promise and it is a joyful user experience.

The best inexpensive marketing automation solution.

You’ve lost us as customers, because it’s utterly absurd how much of our time and money you wasted over such a short-sighted pricing policy.

Autopilot is really good to get you thinking about user journeys and how your customers should be getting information through your funnel.

Ready made integrations with most critical SaaS services makes it easy to share data between systems.

And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.

The pricing model (MTUs) when you have a lot of anonymous users can be a problem.

Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.

I like most how quickly our developers can add or modify events based on requests from every team in the company.

Certain resolutions to bad data were a challenge to make work.

Great, it helps a lot in collecting customer's information.

The ability to insert third-party snippets on our site through Segment. The pricing structure of charging by usage rather than by seat, making it easy to increase adoption across the org.

It's great if you want to track very basic behaviors like button clicks or form submissions.

Segment is a great CDP that helps you collect, clean, and control your customer data.

Segment is great - great support & documentation. It's very reliable, covering all your third-party integrations.

The ability of centralise all data in the same tool is the best. You can forget about setting so many different tracking tool and pixels in your web or app.

The ability to easily connect disparate sources of customer data. The ease of adding sources and destinations with or without native integration with Segment.

I can't extract the list of events in order to review them offline (in order to manage which to keep and which to disable).

Good experience overall. A great out of the box and flexible solution.

Not all connections are intuitive and the UI makes it hard to find payload information and logs.

No matter how much I emphasize  the urgency, they'll send 1 reply a day, with the most useless information and ask the same basic questions over and over and over again.

It provides full detailed documentation and a few ready SDK that helps a lot of dev to quickly implement this tool inside the platform.

Easy to use Python SDK* great multitude of integrations and plugins* easy to define data flows* great plan to get started as a startup.

Overall experience has been quite frustrating so far. Hopefully this will change as it looks like this tool has great capabilities.

Segment is a wonderful tool for us due to its intuitive interface, extensive documentation, and ability to debug events.

Easy to setup, great customer support, excellent choice of services, simply amazing.

Custom integration or customization is really hard to do, third parties implementation sometimes lack some essential feature that would become a hard blocker during the integration.

Thus far, I've been able to get the exact data I need, and for that I am grateful to have Segment.

This saves us a ton in developer costs in time, and makes it very easy to vet new tools for our analytics and marketing stacks.

Also the Segment interface is well designed and easy to navigate. The settings for your Destinations are all clear and laid out, so you can make changes effortlessly.

Ease of use and great software for marketing analytics.

Easy to use and has great customer service and support.

Segment has some of the strongest and most useful lists of integrations for any SaaS product.

Somethimes it is hard to debug or know what is happening if something goes wrong.

The great debugger web-based tool. The tool to create audiences to group users by some properties or events.

Hundreds of integrations (and, with the recent Zapier integration, millions of possible combinations). Easy to understand pricing.

I love the simplicity and functionality of Segment.

3rd party integration is very good , ease of use and whole ecosystem.

US Dollar

Build journeys that drive revenue. Your customer data, marketing automation & analytics, together. 

Since 2015, Ortto has empowered over 10,000 companies with their software. Ortto allows online businesses to unify their customer data with their CDP, segment key audiences across the customer lifecycle; activate these audiences with personalized, omnichannel experiences, and analyze their business for growth with a powerful suite of BI tools. The teams at Microsoft, Bltly, Typeform, LiveChat, Greenpeace and Patreon create remarkable customer journeys with Ortto.



LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Website Analytics

Sales Analytics

Customer Surveys

Multi-Channel Marketing

User Management

Personalization

Social Marketing

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Charting

Drip Campaigns

Ad hoc Reporting

SSL Security

GDPR Compliance

Marketing Calendar

Single Sign On

Campaign Tracking

Data Extraction

Behavioral Analytics

Lead Distribution

Multi-Campaign

Customer Database

Lead Database Integration

Audience Targeting

Customizable Fields

Data Capture and Transfer

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Lead Generation

Email Templates

Customer Activity Tracking

Subscriber Management

Email Distribution

Contact Management

Lead Verification/Validation

Content Management

Lead Management

Conversion Rate Optimization

Email Marketing

List Management

Dashboard Creation

Real-Time Data

Performance Metrics

Data Security

Channel Management

Click Tracking

Data Connectors

Multi-Channel Communication

Behavioral Targeting

Data Integration

Marketing Automation

Landing Pages/Web Forms

Role-Based Permissions

Ad hoc Query

Social Media Integration

Lead Segmentation

Forms Management

Customizable CTAs

Contextual Targeting

Real-Time Updates

Email Management

Source Tracking

Key Performance Indicators

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Data Visualization

Multiple Data Sources

Visitor Tracking

Website Visitor Tracking

Customizable Templates

Visualization

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Channel Attribution

Lead Nurturing

Keyword Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ortto

Live Online

Webinars

Documentation

Videos

Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easily view customer behavioral data across multiple channels and standardize data points using a shared data dictionary. With over 300 pre-built integrations, Segment can integrate with multiple systems to connect and unify customer data for product analytics, A/B testing, marketing, and more. 

Website Personalization

Master Data Management

Experience Management

Projections

Recommendations

Account Based Marketing

Information Governance

Data Quality Control

Multi-Domain

Data Discovery

Process Management

Data Governance

Match & Merge

Campaign Personalization

Data Profiling

Reporting/Analytics

Customer Profiles

Data Masking

Relationship Mapping

Target Account Identification

Data Migration

Data Analysis Tools

Forecasting

ETL - Extract Transfer Load

Free Plan: 
Includes 1,000 visitors/mo
2 Sources
300+ Integrations

Team Plan:
Starts at $120/mo 
10,000 visitors/mo
Unlimited Sources
300+ Integrations
Includes 1 Data Warehouse destination

Business Plan:
Customer Pricing
Custom Volume
Single View of the Customer
Data Governance
Advanced Roles & permissions
Historical replay

Ortto vs Segment

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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