I appreciated how simple ZoomInfo OperationsOS was to use and navigate as well as how quickly it could provide me with the information I required. I also discovered that the platform was very user-friendly and helpful for quickly and easily gathering data about my contacts and prospects.

I discovered ZoomInfo OperationsOS to be unintuitive to use and to lack a user-friendly interface. In addition, I discovered that the system was challenging to navigate and took a long time to load.

RingLead is easy to use and setup rules to cleanse and enrich your CRM and MAP data.

The account matching and previews of outcomes on list uploads can be improved.

We had some issues in implementation that dragged on for months. Customer service was very responsive and helpful, but the product just wasn't a complete solution for both our CRM and email automation platform.

RingLead does a decent job at restricting/preventing duplicates from being created in Salesforce.

It is not a viable solution for preventing/deleting duplicates in Marketo.

Ringlead's on-boarding and support is awesome. They schedule the time with you and make sure you are achieving what you need to achieve right from the beginning. They take the time to listen to suggestions and improvements while being highly responsive to any questions or emails. I have needed a few last minute meetings and they made it their priority to jump on a call with me; I super appreciated that.

Ringlead's software has become an essential tool for me to manage and maintain our Salesforce instance. The power and control this tool provides is incredible. My favorite part of the product package is the mass updating function because with no stress or needing to download files to update values via excel and then send in with data loader, you can: set your criteria with ease, see the number of records in real-time that specific criteria involves, tell the system what to do for those records, update them all or only a select few (or none), and have the ability to download those CSV files for your records. Think of when you add a new default picklist value for a new or existing field; you can now mass update all the null values to this default value within in seconds. The amount of time I have saved in my everyday workload is so valuable, the tool pays for itself within a week of use!

I honestly wish I just had more time to dedicate to all of the use cases. I don't have any complaints for what I do utilize.

We have definitely saved time using RingLead as it automates a large portion of the de-duplication process on accounts. It's great for complex organizations that will need multiple rules to identify the best matching accounts. What anyone considering a purchase of RingLead or similar product should know is that it's unlikely to solve all of your duplication problems, so you will need to weigh the cost and potential benefit accordingly.

While RingLead has multiple functions, we primarily used it to identify duplicates before adding large lists from acquisitions into our Salesforce CRM. With the fuzzy logic and multi-step checks to identify the correct account matches, our team saved at least 50% of their time on list preparation using RingLead. For complex databases where there may be multiple accounts that could be matched and you need to select the right account, this definitely worked for us.

Training the team on how to use this tool is critical, as changes are applied directly to Salesforce. While the tool is very easy to use, due to this potential risk you may need to have a more technical team managing how it is used to prevent data errors.

RingLead is a powerful data management platform that enables us to keep our data clean and normalized. It cuts back significant time to clean, update, and import data, that would normally take hours if not days to complete.

Allows you to easily manage CRM data in bulk; improving overall hygiene, preventing duplicate records, and saving time from manual cleanup or data entry.

Since RingLead is a powerful tool, setting up logic and understanding all the features and steps can be difficult to understand for some less technically-savvy users. Building logic can also be limited as you can't build custom logic (1 and (2 or 3) and 4), and have to build each scenario under different "or" statements. Also no ability to do cross-object referencing for field updating.

Deduping

The software does indeed work as advertised. They are able to offer deduping services that our company needed.

Wow! Bad experience all around. For 7 months of our 12 month contract they were charging some random persons credit card instead of ours. Apparently they have no safeguard for protecting clients credit card info. Anyway we tried to get it fixed back in November and they just ignored us. We then got an email that they would be contacting their attorney over this. Straight up told me he didn't care if we renewed with them next year. We finally got our credit card on file and hopefully, it's fixed. But there is some serious miscommunication and confusion on their end. Their frustration should never be taken out on a client when it's their own fault. I got ahold of someone else in the company and they apologized profusely for the way we had been treated and for the mistake that had been made on their end and offered us a 10% discount. The software fits our needs for now but we are seriously unimpressed with the customer service and lack of professionalism.

Everstring has allowed us to prioritize the best leads in our database and to inform us what other companies would be best to reach out to that would benefit from our solution. It has been one of the few solutions that has significantly improved our revenue generation.

No cons for Everstring. The team is there to support, open to feedback, and on their game developing and providing additional value showing they care about their customers.

Stumbled across Capture almost 2 years ago and fell in love with the platform. Realizing it was only integrated with a few select CRMs at the time and being a Zoho Alliance Partner, decided we HAD TO HAVE this tool for ZCRM!! Capture is NOW available as a Chrome plugin for Zoho CRM with development in progress for Zoho Recruit too!! Capture allows users in sales, marketing, talent acquisition to pull lead and contact information into Zoho from anywhere on the internet. Whether you are profiling contacts on LinkedIn or directly from a corporate website, Capture is built to scrape tons of detailed information making the collection of Leads a breeze. And now with the new integration, you can import the information right into your database!!

Exceptionally accurate capture of contact information!!

Would like to see more marketing tutorials for Zoho and Capture.

I am able to sell to the most qualified prospects, not wasting my time on organizations with no use case, or ones I don't have the leg-up of referencing similar current clients.

The search engine easily allows me to search for companies I have sold to previously or had great success with, and then find similar organizations to. This gives me the advantage to referencing their competition, and telling a story as to why this my technology is valuable and impactful in their space.

This tool can be a little confusing to learn how to use, largely because there are so many ways it can be used. The training put on my the Everstring is very helpful, though. Nevertheless, there will be a bit of a learning curve with this software, but if you want to engage in account-based selling, this is a phenomenal tool.

Our experience with Ringlead has been very well over the years their support and customer success team are very helpful and engaged.

Ringlead gives you the ability to create very robust deduplication rules that can be front facing as well as run in the background. You can also setup multiple rules which as a global company is helpful as these rules may differ by region. Lastly how you can choose a master is also very robust and gives you multiple levels of options on how to choose the Master record.

I wish they would focus more on things they do really well and leave some of the light weight stuff (Mass update, Mass delete etc.) which most of these systems they integrate with offer for free. I wish they would focus on enrichment of records front facing and email validation (personal opionons)

Ringlead can do some of the more nuanced matching that is necessary for checking large lists against our existing Salesforce records. We use it to improve data Quality, mass list uploads, nightly automated cleanses, and record deduplication. We've scheduled nightly deduplication jobs to keep our data clean. Lead to account matching and conversion is a particularly helpful project to reduce duplicate accounts sales reps may create when hastily converting leads to contacts. Account matching criteria is especially important to do thoughtfully, and Ringlead has extensive matching criteria available right out of the box.

Ringlead is very useful for maintaining data integrity. We run automated cleanups every night to merge duplicate records based on criteria we've determined to be strong indicators. They have matching rules available out of the box as well.

Unable to create accounts and then associate them to campaigns within the same upload, similar to the functionality available for leads and contacts.

The UI is intuitive and user-friendly. Clear mapping and quick link to environment. Data count of accounts and contacts are mostly within my satisfactory outcome. Filtering is quick and precise.

Expensive and ZoomInfo will still charge you credits if you download a list that has already been previously downloaded.

Great, they were very helpful, it was easy to use.

Ringlead allows you to merge custom and standard objects in Salesforce. It is easy to configure and setup. It allows to to merge and maintain the history of fields you deem necessary.

The only limitation we ran into is the amount of time it takes to run jobs. When we ran into this customer service with Ringlead quickly stepped in and added the filters we found necessary to filter our jobs down to the records we wanted to merge.

Overall very positive. Ringlead's support it also knowledgable and responsive.

I've brought Ringlead into my last five companies and couldn't imagine using Salesforce without it. I use it to ensure we don't have duplicates in Salesforce, mass update records, and mass delete in a matter of minutes. It's incredible helpful in keeping our database clean and actionable.

The interface can be a little challenging to learn but once you figure it out it's easy.

The ability to find prospect's phone numbers. I would give capture 3.5 out of 5 stars

Tool is helpful in finding cell phone numbers that otherwise would be unattainable. Very Convenient to be able to upload contacts directly to salesforce

The quality of the phone numbers is lacking. There are times when I am unknowingly calling prospect's spouses or children.

I like that it is easy to configure and it can run automatically on the background without us thinking about it after setting it up.

The UI can be a bit updated. It kinda looks like an older software compared to other software I've used but other than that, the UI is pretty intuitive and nothing is missing.

I am quite pleased with this sales tool, and would recommend for any Sales or Business Development team.

The most important element when choosing Capture was the integration functionality with SF and LinkedIn Sales Navigator. Capture saves me loads of time because it can easily grab leads from LinkedIn, "capture" lead data, and then easily create the lead in Salesforce.

The one thing I would like to see improvements on with Capture is a higher percentage of emails address accuracy.

I think it's a great way to get the information you need.

The flexibility to collect information from a bulk perspective or a one off

Lots of features to understand. You have to become familiar with the system

The problems that we had were primarily with the people at RingLead. We came with a very specific business case and were assured and essentially sold on a false premise. It took several painful months to learn that neither the services dept, nor the tool could actually do what we needed. The experience was so bad, we were credited a free year with the service. We didn't end up using it because at that point it wasn't adding any value.

The UI is decent. It is built to give flexibility without too much complication.

It requires some backend updates to all contacts in marketing automation and is not as automated and is not easy as advertised.

Great prospecting tool for BDR and AE teams.

I use Everstring to search for similar companies that I have recently demo'd or sold to. They will show me a list of companies that I can then prospect and fill up my pipeline with.

It can be a little hard to get familiar with and trained to utilize Everstring the best you can. Some of the data can also be outdated.

The software is very easy to use and does everything we need it to do.

Price is a bit higher than average compare to other options.

We are solving our growing need to gather information on people in certain industries at a large rate, all while doing it efficiently.

We were looking around and shopping the market, testing different email capture softwares and websites after using older programs for years, and landed at Capture. Capture gathers all the data we need to nurture leads for sales and marketing.

The interface can be a bit bland, software can be a bit confusing.

I love it because it helps get cell phone numbers. From time to time the cell phones will be wrong but oh well.

How it gets cell phones numbers easier than Discovery Org.

How it glitches and keeps logging me out even though I click "remember info" and how it keeps saying "need to login to Salesforce" even though I just lcick cancel and it still works.

It speeds up the process! Being able to quickly capture leads on LinkedIn and export them to SalesForce is a huge bonus and makes my job more effecient.

Sometimes the data is incorrect and there have been a few occasions that the emails have been incorrect as well.