All Wrike Reviews
1-25 of 2,284 Reviews
Sort by
Joe
Marketing and Advertising, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed November 2020
A fantastic, Grade-A project management tool...
Tammy
Verified reviewer
Professional Training & Coaching, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Project Management System
Overall my experience with Wrike has been fantastic. I've used it for many years and it has been a great system.
PROSI have used Wrike for years and highly recommend it to others all the time. The key to finding a good PM System is finding one that works like you work and Wrike offers so many ways to lay it out (boards, to do lists, by project, etc.). It is very easy to use and if you set up due dates you know what will be coming due and it will show on your to do list as well. I also love that I can add up to 5 team members + collaborators on the free version.
CONSThe only 'con' I have is that it would be nicer to have clarity on what Wrike considers 'projects' vs. 'folders'.
Reason for choosing Wrike
Wrike has so many ways to view it that it can work for almost anyone. When using it with my team it was important that they could lay out theirs in a way that made sense to them as well.
Reasons for switching to Wrike
I didn't feel like it matched the way I worked.
Stephanie
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Improves productivity and information sharing
Wrike has increased transparency of tasks across the company and defined workflows to free up employees' time for more strategic work. It has simplified internal and external communications by becoming the official platform for all company-wide deliberations and approvals.
PROSWrike is an adaptable, powerful, and highly customizable tool. Easily used, with the greatest training and assistance I've encountered. They're constantly adding new functionality in response to user feedback, without disrupting the overall feel or flow of the service.
CONSWrike's versatility is fantastic, but it's important to implement it carefully because it's easy to create too many designs and forms. We could have avoided the chaos caused by the explosion of workflows, blueprints, etc., if we had access to more pre-made templates.
Reasons for switching to Wrike
It facilitates communication, task completion, and project management for our group. It also helps us keep our customers informed. We're able to get more done in less time and communicate more effectively because to it.
Oluchi
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Wrike:The solution for task and project management
Wrike facilitates the creation of a collaborative workspace for managing projects and tasks to their full potential. Its user interface is simple and time-saving, making navigation efficient. The seamless integration of Gantt view and priority task management enhances productivity. Additionally, Wrike offers an inbuilt file sharing option.
CONSNo cons regarding wrike since it serves me right!
Lane
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2021
Not a Project Management Tool
Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning. The UI is pretty good, but a bit clunky. Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers. This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.
PROSFirst, this is a pretty good tool for: 1. Nested task lists that look like a project plan 2. Task board views (if not on the free plan) 3. Customer-facing task-list dashboards
CONSThe description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting". But neither plan will total up work estimates for a project based on sub-task level of effort. Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation) Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.
Reasons for switching to Wrike
I thought Wrike would work better. But in the end, without project effort estimation (through summing sub-task work effort hours), Wrike is pretty useless as a project planning / mgmt tool. I'll be switching back.
Vendor Response
Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.
Replied April 2021
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2024
Project Management Tool
Wrike is advanced in the sense that it can handle a lot of work and is great for large teams. You get great value for your money, and it is a decent project management tool for human resource-related tasks.
PROSThe layout of Wrike and keeping tasks organized.
CONSInability or difficulties in customizations. There should be a better way to customize layouts within tickets and tasks to give users and admins better functionality. Kind of like Microsoft to do.
Saka
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Robust and flexible time management and collaboration tool
Effective project planning and task management solution enhancing collaboration.
PROSI like the flexibility that comes with the tool which makes it possible to collaborate with others.
CONSThe tool serves me well and i have not experienced any issues
Otieno
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Project management and scheduling tool
I like the user friendly interface and how it makes project management easy
CONSNo any issues with the tool so far i love the expirience
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed July 2021
Wrike - A greate alternative to Microsoft Planner, just not Microsoft Teams
Task and Project Management is great on Wrike, however, communication is bare bones. The issue we had was that we used Wrike, but still had to use Teams for communication and collaboration. If Wrike were to be enhanced with screen sharing, messaging, and video conference even only on paid tiers, it make a better case for us that would rather collaborate and plan in one software package.
PROSThe UI/UX was superb. The font and graphics were easy on the eyes. Planning tasks and adding task was very easy once past the learning curve.
CONSI don't like that the Gantt chart was behind a subscription paywall. The only reason I subscribed was for the Gantt chart, which was very useful.
Reason for choosing Wrike
Microsoft Project while robust was too much software for a small team with too much setup. It does have the necessary reporting however, Wrike was more approachable and usable for our use case.
Reasons for switching to Wrike
Most importantly, it was for the Gantt chart to easily visualize our projects, other large efforts, and daily tasks. Microsoft Project does have Gantt charts but can be unwieldy for smaller teams.
Genshakah
Broadcast Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Navigating Towards Success with Precision
Achieving great things with Wrike on my side.
PROSWrike is a versatile project management platform with a sleek interface and robust collaboration tools. It scales effortlessly from small projects to enterprise-level initiatives, offering customizable workflows and real-time updates to maximize efficiency and productivity.
CONSWrike is my day to day dependancy platform that has no downfalls.
Winnie
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Project and task management tool
I like that the tool makes it easy and flexible to manage our projects and tasks
CONSThe tool has not had any challenges so far
Akinyemi
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Wrike: Amazing for projects and tasks
It has helped us manage projects from initiation to completion by providing us with a centralized platform where team members can create, assign and track tasks. Also i like it’s easy collaboration with other team members.
CONSIt’s project insight features gives the best forecast of projects, so no dislike.
DENNIS KUBAI
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
A.T.B Agile Tools for Project and Task Management
Ability to start several projects at the same time. Ease of tracking project's progress on the go. Scheduling and rescheduling of tasks to team. Time and Expense tracking. E-marketing and online branding campaign. Internal communication features (BIM IRC-style featured one). Agile cloud docs sharing and encryption.
CONSHonestly nothing to like least because it meets all under one roof.
Mauricio
Higher Education, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
A Comprehensive Project Management Tool
Overall, I had a very positive experience with Wrike. I use it professionally through my work, and I use it personally on my projects. I have also featured it in my Project Management class, and recommend students to use it, or at least become familiar with it.
PROSSome of Wrike's pros include powerful project management and collaboration software for all business and project sizes. In addition, its flexibility and adaptability allow users to adapt it to our school's needs. It provides a system to ensure tasks are completed in a collaborative and repeatable way. Finally, one of the features I enjoyed was its proofing.
CONSSome cons include its steep price, and the complexity of its navigation if you are a beginner user. Also, although its reports are good, they could be a bit more comprehensive for larger projects.
Brenden
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed June 2024
Decent project management tool
The visualisation of different project views works well. Additionally, resource scheduling can be done pretty efficiently.
CONSThe user interface tends to feel old-fashioned.
Michael
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Pretty Solid Project Management Tool
Wrike is easy enough to use and tracks projects well.
CONSI don't love how the comment threads are laid out and it's sometimes clunky to go back and find old comments, links, or attachements.
Laetitia
Verified reviewer
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Wrike for small businesses
It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.
CONSThe flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.
Reasons for switching to Wrike
The ability to have external collaborators join specific projects
David
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Exceptional project management
Wrike has transformed our project management process dramatically. Efficiency is up, visibility on pending work is greater, and we love this product.
PROSWrike is about as close to a "perfect" project management software for us as you can get. When buying a product, there are always going to be a few things that don't exactly work the way you'd like, but the number of those instances with Wrike are few and far between.
CONSNothing really, there are a few minor gripes about design decisions and a few very basic features that we (and other users) feel the product should have, but there is nothing major and they are all easily worked around.
Reason for choosing Wrike
We reviewed all the major players in project management, and Wrike was just hands down better for our use case. None of the other products came close to meeting our use case the way that Wrike did.
Reasons for switching to Wrike
Basecamp is a great product, it just wasn't powerful enough to meet our needs.
Kristen
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Wrike Has Reformed Our Team Collaboration
Wrike has greatly increased our efficiency across our teams. Our department has transitioned from a fully in-office team to a fully remote team to a hybrid working environment in just two short years, and thanks to Wrike, our project schedules remained on track no matter in what environment we work. The video onboarding tools built within Wrike helped each team member get started at their own pace, and the onboarding videos themselves are quite engaging and creative. Once established, our team has effectively created a high-functioning workspace in which to manage digital and print production, campaign management, and other organization. Some of our favorite features include the following. - A Gantt chart can be created so that once a task is completed, the assignee of the next task is instantly notified that they can start working on their assigned task. The Gantt chart also automatically adjusts deadlines across all items when a campaign deployment date is updated, saving us time from having to manually update dates for each task within a project. - Calendars provide us with a way to share our email campaign deployment dates company-wide and to assess workload distribution across teams. - Dashboards can be built for personal use or for team use, and customizable widgets mean that the possibilities are endless for dashboard items to display. - Forms can be programmed to use Blueprints to create and map projects/tasks automatically once submitted.
CONSWe are a small team without a dedicated project manager, and team members are required to manage their own projects. The onboarding process was lengthy, as the tool required our team to think differently about mapping project schedules. For example, if a task is created from a blueprint and the team member doesn't individualize the name of the task, Wrike may assume that the task is the same as others with the same name. Then, that one particular task will live in multiple projects. So, when a team member marks that one task as completed, Wrike will mark it as completed in all projects. This is wonderful if intentional, but it was confusing at first to some who were accustomed to linear project management tools.There are many different ways to set up projects on Wrike, which is a benefit as much as it could potentially be cumbersome. To ensure that our team members had an understanding of where to find things on Wrike and of the expectations for how we wanted to use this project management tool, we established a staff subcommittee to create a quick-reference guide that detailed the organizational structures, processes, or settings that we agreed to as a team. It worked really well for us to have a central document outlining the folder structures and notification settings for our team in addition to the onboarding tools that Wrike provided.
Reasons for switching to Wrike
As many teams did during the pandemic, we transitioned from an in-office to a fully remote marketing team. We needed a tool that increased our efficiency, added some automation, and provided immediate team access. After using Basecamp for almost a decade, we found the tool cumbersome when it came to managing tasks. We were unable to identify the length of time it took to complete a task, and, at the time, we could not create Gantt charts or see the workload delegated across the team. Wrike provided an affordable option that met all of our needs and more.
Becky
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
When it comes to managing projects, Wrike is top-notch
Wrike is a powerful and simple tool for managing projects. The platform is user-friendly, and it comes equipped with a variety of tools that simplify teamwork and project administration. The analytics and reports are also quite helpful for seeing the big picture of a project.
PROSThanks to the platform's flexibility, I've been able to centralize and simplify a great deal of my work. The most exciting feature is the seamless real-time communication and team overview that it provides. In sum, if you're wanting to increase productivity and better manage your workload, Wrike is a tool I'd strongly suggest.
CONSIf I had to select one thing, it would be that all the features and options may seem overwhelming at first. It took me some time to learn how to maximize the effectiveness of each feature.
Reasons for switching to Wrike
I'm quite pleased with this purchase. There are several benefits to using this program, but the one I appreciate the most is the increased efficiency it has brought to my staff. It has significantly improved our efficiency by helping us keep track of our many ongoing projects and duties. The platform is feature-rich and simple to use.
Brooke
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2023
Good PM Tool But I Wish There Was More
Good. I've used the tool with two businesses now and find it easy to navigate and customize for our team. But I live in Wrike - those who don't have a hard time finding projects or setting up tasks. I take that on as much as I can to 1) help them out/save time and 2) have consistent project/task flow across projects.
PROSI like the different views: Gantt, table, list, calendar, dashboard, etc. This is my favorite thing about Wrike because not everyone thinks the same way. And bi-locating. And custom fields - it's really elevated my reporting. And blueprints - TIME SAVER.
CONSLimitations around sorting - in marketing we NEED to sort by due date, not start date, because our work pivots constantly. Limitations on forms - I really wish I could make a form with logic. Limitations with automation - it's such a cool feature that you can automate pretty much everything but I haven't had great success when rolling out to the team.
Reason for choosing Wrike
It was here when I joined, but the two above are tools that I've worked with and really like. What makes Wrike different from TW is views and reporting (although I'm not a huge fan of having to export raw data ). With Lytho (formerly Ignite) is WONDERFUL for creative teams, but not as collaborative with stakeholders. And expensive.
Diana
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Project Management in Higher Ed
It started off with solving a simple problem: how to intake marketing requests that does not rely on keeping track of emails. Wrike fit the bill with the added bonus of online proofing with the very strict "approved" or "changes requested". Before, we would get emails saying "This is great!" and we would send to print thinking that was an approval when it wasn't. Being able to drop points on the artwork has also simplified our workflow as we don't have as many follow up questions for the requestor. That is just the start, there is so much more value Wrike has brought to our marketing team that I would need more time to go through them all. Over the last 5 years of using Wrike, it has always gotten better especially with special care for the requests provided and upvoted by its customers. We are very happy with Wrike.
PROSThe request form system. As a district of three community colleges, the district administrative center is the hub that provides customer service to the colleges. With request forms, we are able to get them to the appropriate person.
CONSCalendars needs a refresh. It would be nice if we could add tasks directly to it in the smart calendar option (I know it still exists in classic but that is too much manual work).
Reason for choosing Wrike
At the time, Wrike was the only one with a request form intake system.
Jeremy
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2023
Wrike Is a Must Have Tool for Project Management
Overall the experience is very nice and helpful for project management. Wrike doesn't offer any pretty animations or other cool graphics/gifs, etc ... it's straight to business.
PROSOnce deployed and your Space is setup, Wrike makes the management of project easy, especially with Templates for recurring projects.
CONSFor someone without some degree of understanding of deployment and setup, Wrike would be difficult to implement. The ability to mass edit tasks is lacking.
Reason for choosing Wrike
N/A. I was not in the decision making process.
Reasons for switching to Wrike
Company switched.
Saskia
Verified reviewer
Restaurants, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Best Value Product Management Software Available.
Project plans, external stakeholder collaboration, form filling, project maintenance, project health monitoring, task organization according to due dates, and the scheduling of modifications or updates are all accomplished with the help of Wrike. Because with Wrike, our cross-functional teams no longer need to juggle disparate papers to accomplish the aforementioned goals. The software may be used to keep tabs on how much time is spent on each project and how many resources are being used.
PROSAfter spending a few years with Wrike and becoming proficient with its workflow creation features, I can confidently declare that its ability to construct interdependencies is its most useful function. Connecting our visual work within tasks has been a game-changer for developing throughlines for the creative team I work on. The changes to the user interface over the past year, as well as the connectivity with Slack, have been immensely helpful to my team. The alert system works well.
CONSThe Mac desktop application isn't perfect. As soon as Apple releases an update, it often becomes incompatible with the new software and stops working.
Reasons for switching to Wrike
Wrike is ideally suited for smaller businesses without a large number of distinct divisions. We were able to make it work since all of these demands went straight to our small IT team. In my opinion, organizations with a sizable IT department consisting of several sub-teams would find this platform to be too complex.
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Wrike is a great all-in-one solution for project managers
The status of each project, the number of tasks completed, the amount of time spent on each, and much more can now be viewed in one convenient location. It's a huge improvement over having everyone on the team use their own methods.
PROSWrike is a great tool for monitoring and organizing multiple projects at once. When you have several clients to keep track of, it's extremely helpful to be able to categorize and arrange your projects according to their purpose, client, and current status.
CONSI would appreciate it if a few UI things were polished up. Not a dealbreaker, but the software may be less user-friendly on the smaller screens of a laptop or mobile device.
Reasons for switching to Wrike
Wrike is the ideal platform for teamwork. Users benefit greatly from being able to gain access to content in a number of different ways because to features like sharing, following, and cross-tagging. I particularly appreciate that I can tailor Wrike to my own requirements.